PROFESSIONAL SUMMARY:

• Over 9 years of IT experience in various stages of Software Development which includes 5+ years of experience as Confidential CRM Developer which involves Administrator, Development, Integration, communities and lightning like classic to lightning migration and lightning component development. 4 Years of experience on Java
• Extensive experience in Confidential .com configuration, customization, administration, data migration.
• Technical Knowledge about Confidential lightning schema builder, process builder, app builder, components and lightning connect.
• Experience working with Lightning Components like Visual Flows and Process Builder.
• Experience customizing standard objects - Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Reports and Dashboards.
• Worked on Confidential Lightning Components for building customized components replacing the existing ones.
• Good experience in all facets of software development life cycles viz. Requirement Analysis, design, development, testing, and post implementation revisions.
• Proficiency in Object Oriented Languages like C++, Asp.Net, Java, J2EE, JSP and other Java technologies.
• Strong experience in Confidential .com Development by developing the presentation layer in Visual force and business logic in the Apex Programming by creating/using the Classes, Triggers, Standard Controllers, Custom Controllers, Controller Extensions, S-Controls and Web Services API.
• Good experience with Configuration, Customization, Development, Lightning and support experience on Confidential .com Platform.
• Possess knowledge of CRM processes like Sales, Marketing, Customer Service and Customer Support, Business processes and recommended solutions to improve their processes using Confidential .com.
• Extensive experience in designing of Custom Objects , Custom Fields , Pick list, Role Based Page Layouts, Workflow Alerts and Actions , Workflow Approval , Validation Rules, Approval Processes , Custom Tabs, Custom Reports , Report Folders, Report Extractions to various formats , work flows, relationships, lookups Design of Visual Force Pages , Snapshots , Dashboards and Email generation according to application requirements and Good web page design skills .
• Worked on various Confidential .com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Reports.
• Worked on Third party tools like Zuora used for Automatic billing and Manage recurring revenue.
• Handled the Chatter Posts of the Activity on the Reject Reason, Reject Category and Rejection Reasons for the Quote (CPQ).
• Proficiency in Confidential Administration tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events.
• Extensive experience in customization, configuration, integration, Eclipse IDE, Apex, Visual Force and integration tools like Apex Data Loader, Cast iron etc.,
• Proficient in Data Migration from Traditional Applications to Sales Force using Data Loader Utility, Data Extraction and Informatica on Demand.
• Good exposure in integrating enterprise applications with other API enabled Business Systems i.e., Confidential, Data.com, Zuora.
• Used REST and SOAP web services.
• Implemented various validation rules using JavaScript validate functions.
• Good experience in Web Service - Synchronous & Asynchronous, web service factory.
• Effective employment of Apex Data Loader, Import Wizard and Data Manipulation Language for data migration and management in bulk.
• Configured Web-to-Case and Email-to-Case functionalities. Strong Deployment skills using Ant and Chain sets. Experience building Custom Controllers/VF Components.
• Have knowledge about Jenkins integration tool, Good hands on experience in jitter bit.
• Have knowledge about Mobile Sdk, Heroku.
• Developed and worked on different Confidential .com environments such as sandbox and production environments.
• Experience in web technologies like HTML, HTML5, XML, CSS, JSP, JavaScript, WSDL, REST and SOAP.
• Experience in Implementing and executing System Logs and Debug Logs.
• Worked closely with the functional teams and client resources to ensure the system meets the needs of the client.
• Excellent knowledge of customer focused IT delivery methods and strong de-bugging and documentation skills.

TECHNICAL SKILLS:

CRM: Sales Force(Sales/Service)

Confidential .com: Apex, Apex Triggers, SOQL, SOSL, Workflows, Approvals, Email Templates, Formulas, Validation Rules, Visual force(Pages, Components & Controllers) S-Controls, Apex Web Services, Apex Data Loader, Dashboards, Reports, Analytic Snapshots, Custom Objects, Migration tool, Force.com Connector, Web Services API,Force.com Eclipse IDE Plug-in App Exchange, Confidential .com, Roles & Profiles

Languages: Apex, Visual force, C#, XML, UML, JavaScript, Agile, N-tier Architecture, Java, J2EE

Technologies: Confidential, Apex C#, Java, JavaScript, SQL.

Tools: Data Loader, Force Eclipse IDE, Ant, Visual Studio Visual Studio Team Suite, Subversion, IE Web Developer, Mozilla Firebug, SaaS.

Databases: Oracle, SQL server 2000/2005/2008

ETL Tools: Talend, Informatica Cloud Services

PROFESSIONAL EXPERIENCE:

Confidential, Mission Street, CA

Developer/Lightning Developer

Responsibilities:

• Involved in building the Apps through Lightning Application, Quick actions, Events, APEX classes, APEX triggers and Visual Force pages to develop the custom UI based on the business logics and requirements.
• Developed the Application page through the Lightning Design System (SLDs) and CSS.
• Developed the Quick Action for the Applications by redirecting to the App page.
• Developed the UI for the Deal (CPQ).
• Developed a Standard Related List for the Apps and developed the Edit/Delete actions by customizing the application to extend functionality and wrote Apex Classes to provide functionality to the Visual force pages.
• Developed the Deal CPQ app records through the workbench.
• Developed the Clone and Delete for the Pricing cart to clone and delete the multiple products, updated the summary section of the List Price, Quantity, Term, Unit Price in real time.
• Involved in the investigation of the backlog stories, documenting the reasons why and where the bugs are located using Debug Logs and System Log Console.
• Provided the solutions for the Spike stories.
• Worked On the Delete Actions on the Quote CPQ by Handling the Customer Foot Prints.
• Worked on migrating metadata from one organization to another through force.com IDE and ANT Migration tool by creating packages.
• Worked on the Container DML exceptions for the CPQ apps.
• Assigned the Permission Set for the user Pilots.
• Experience in creating apex classes, triggers, batch classes, scheduled apex and test classes for Lightning Application to implement business requirements considering governor limits.
• Creating a local repository storing the Master branch code in repository and pushing the code changes to GIT the child branch by cutting the branch from the develop branch.
• Involved in the analysis, design and development phase of the Software Development Life Cycle (SDLC) using Agile (SCRUM) development methodology to deliver regular updates to business team and project manager.
• Worked on the SOP’s stories where the code is handled based on the requirement provided by the PO’s.
• Handled the Sop’s Manual and Automatic Quote Rejections and Approval Reasons through the triggers, APEX classes, Quick Actions and Visualforce Pages.
• Upgraded Application from Confidential Classic to Lightning experience for better user interface and enable to close case faster using Lightning tools and Lightning component.
• Designed and implemented configurations, price logic, and intuitive user interfaces. Working with development, test and production environments.
• Implemented various Triggers to Auto Generate and Deep Clone Data as per Business Logic.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Experience on bulk uploading of attributes, different kinds of rules like recommendation, constraint, hiding and validation rules, migration center, layout editor.
• Configured Web-to-Case and Email-to-Case functionalities. Strong Deployment skills using Ant and Chain sets.
• Worked on the security level setting in the company for all the levels.
• Worked closely with the functional teams and business resources to ensure the system meets the needs of the Business.

Environment: Saleforce.com platform, Apex, Visual force, Apttus CPQ, Data Loader, Triggers, Reports, Custom Objects, Custom Tabs, SOQL, SOSL, Email Services, Sales cloud, Service cloud, Security Controls, Visual force Controllers, Sandbox data loading.

Confidential, Somerville, NJ

Developer/ Lightning Developer

Responsibilities:

• Responsible for gathering the requirements by coordinating with the business analysts, developers and project managers, in order to better customize, and utilize the full functionality of the Confidential .com CRM solution.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visual force pages to develop custom business logic.
• Having experience Lightning tools to upgrade to the Confidential platform.
• Registered to events like listeners to handle Lightning events and Developed Events to interact with Salesforce1Application.
• Customized application to extend Confidential functionality and wrote Apex Classes to provide functionality to the Visual force pages.
• Visual Force Pages using Standard Controllers, Custom Controllers, Extension Controllers & Web Services API. Creating new User Interface using JavaScript, HTML and CSS in Visual Force Pages.
• Experience working in service cloud, supporting cases, developed workflows and triggers for automated case resolutions.
• Implemented Apex Data loader Command Line Interface to automate the data loading process for the sand box refresh activity.
• Performed complete analysis of existing systems in organization and corresponding business process for sales and marketing.
• Designed various WebPages in Visual force for customers to select a variety of services offered by the org and integrate them with the pricing team.
• Used Jitter bit cloud data loader for data migration and Integration.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Developed a Visual force pages using, CSS, Bootstrap.
• Created and used Email templates in HTML and Visual force.
• Worked on Lightning Process builder flows , Connect API , Chatter and quick Action.
• Maintenance of installed Managed Packages in lightning using Apex.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Build Lightning Component Tab for Confidential 1 Navigation and Custom Applications in Lightning Experience.
• Created Apex methods for the lightning controller and helper methods to perform DML operations on the case records.
• Worked on Apttus CPQ (Configure Price Quote) tool, shopping cart.
• Worked on Apttus CPQ configuration and integration.
• Created workflow rules and defined related tasks Worked on Apttus CPQ to automate sales across different locations.
• Used Apttus CPQ in order to enable sales reps to configure complex product and service combinations and set prices that will positively impact deal profitability.
• Maintenance of installed Managed Packages in Lightning using Apex. Experienced in using Data Migration tool called Data Loader.
• Worked on the security level setting in the company for all the levels.
• Used Confidential Automation Process, Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.
• Created Reports and Dashboards with the help of Confidential Wave Analytics to track Opportunity pipeline/Stages for Management visibility.
• Created Data Validation rules and Formulas as per business requirement.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Used Salesforce1 simulator during the development to test if the lightning.
• Used field level security along with page layouts in Lightning to manage access to certain fields
• Triggered interface events by user interactions, which includes Lightning Component framework.
• Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.
• Worked as enhancement developer and team member, performed the roles of Confidential .com Developer and Administrator in the organization.
• Responsible for setting up web service integrations.
• Used Apex Data Loader to Insert, Update and Import data from Microsoft Excel into Confidential .com.

Environment: Saleforce.com platform, Apex, Visual force, Apttus CPQ, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, SOQL, SOSL, Email Services, Sales cloud, Service cloud, Security Controls, Visual force Controllers, Sandbox data loading, Data Loader, SQL.

Confidential, Plainview, NY

Developer

Responsibilities:

• Created complex formula fields, validation rules, workflow, and approvals for the flexibility and functionality of force platform application.
• Extensively used HTML tags, frames, and CSS to maintain uniformity in the web pages and also avoid view state limit.
• Strong experience in working with Security framework, dashboards, and reporting modules.
• Worked with External objects in Confidential which is another feature introduced with lightening components.
• Defined documentation review cycles for the project and assign review tasks to the project team. Follow-up with reviews to see them through completion.
• Implemented Apex Batch classes for the repeated actions for different tasks.
• Implementation of Batch Classes, Scheduled Classes as part of the Business Requirement.
• Worked on integrating legacy systems to send changes back and forth into Confidential .
• Involved in Confidential .com Configuration and Design of Service Cloud, Sales Cloud andForce.com solutions, with an emphasis on Service Cloud solutions.
• Used Cast Iron Web Sphere in Integration and migration.
• Involved in devising strategy for integration with Confidential Live Chat, Zuora and JIRA.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Involved in Data Integration and Migration by using Force.com Apex data loader, web based import wizard and little experience Informatica Cloud.
• Worked on Integration to update account details from Confidential to Zuora using SOAP.
• Having good awareness of Zuora (designed to automate billing, commerce, and finance operations) and Streaming API.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
• Worn Integration with external system using Web Services callouts for cleansing the Address and save the data in the pages of Confidential .com and SOAP and REST based Web Services for extracting the data from external systems to display in the pages of Confidential .com.
• Configured Single Sign On by creating a connected App with OAuth2.0.
• Used Jitter bit to migrate the data between different environments.
• Used the sandbox for testing and migrated the code to the deployment instance after testing by using change sets.
• Developed different VF Pages to suit to the needs of the application using different VF Components.
• Used Bootstrap, J Query and Angular Js in Visual force page development in Communities.
• Worked on converting existing Visual force page to work for Salesforce1 as well and be responsive.
• Used Force.com Eclipse IDE plug-in to manage, author, debug and deploy Force.com.
• Interacted with the Confidential .com premium tech support team on a regular basis.

Environment: Saleforce.com platform, Apex Language, Visual force Pages, Zuora CPQ, Custom Component, Custom Controllers, Workflow & Approvals, Process Builder, Visual Flows, Custom Objects, Custom Tabs, Page Layouts, Flows, Data Loader, Eclipse IDE and Sublime.

Confidential, Houston TX

Developer

Responsibilities:

• Involved in requirements gathering with multiple project managers, in an effort to better customize, and utilize the full functionality of the Confidential .com CRM solution.
• Worked on maintaining the functional areas of accounts, contacts, leads, campaigns, opportunities, quotes, activities dashboards.
• Customized the dashboards to monitor lead activities based on sales geography.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components using both ANT and Change sets.
• Developed different Visual Force Pages to suit to the needs of the application using different Visual force components.
• Using Apex Data Loader mapped data sources and loaded data into Call Center application.
• Used Informatica Power Center in synchronizing SQL and Oracle to the Confidential application.
• Manage users, Public Groups, Profiles, and Roles within the Confidential CRM; this involved designating access to the applicable user within the user hierarchy.
• Used Force.com Eclipse IDE plug to develop the classes and triggers.
• Worked on Batch jobs for processing data to improve business system.
• Created custom buttons and links on account and relationship group objects for generating reports.
• Partnered with business analysts and project managers to provide best possible solutions in Confidential, for the requirements collected.
• Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Call center, Chatter & App-exchange applications.
• Worked in GIT version control systems to keep the history of developed files and involved in Code.
• Developed cleanup Batch Jobs for increasing the query efficiency of custom and standard objects with large number of Records.
• Involved in Case Management with Workflow & Approval Process, User Entitlements and Role hierarchy for Confidential .com Applications.
• Worked on Force.com Integrations with Oracle Database and Peoples soft, XML based Web Services using SOAP API via Enterprise Service bus acting as a virtual middleware security to consume or produce the web services on Confidential side to handle Order Management system from SFDC to Oracle database.
• Implemented “Email to Case” for automatic case creation for business groups.
• Involved in creating Distribution list and Group mail box for sending the incoming emails to respective Routing address. Worked in both ‘On Demand’ and ‘Email Agent’ Email to Case implementations.
• Generated different reports like standard, summary and matrix for quarterly and half yearly sales.
• Configured SSO for Confidential and BI reporting through Confidential .
• Used SAML single Sign On settings with version 2.0 using Federation ID of the user.
• Participated in the training sessions provided by the Confidential team.

Environment: Confidential .com platform, Data Loader, Apex Classes, Controllers, Triggers, Visual force, Workflow & Approvals, Java Ant, Custom Reports and Dashboards.

Confidential

Developer

Responsibilities:

• Worked on standard Confidential .com objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Dashboards and Reports.nm
• Performed the roles of Confidential .com Developer and Administrator in the organization.
• Designed and developed VisualForce Pages for various functional needs in the application.
• Integrated the ‘ Confidential -on-Demand’ product details between SFDC CRM with client’s Order Management application using Apex Web Services.
• Created workflow rules and defined related tasks, validation rules, Auto-Response Rules, Approval process, email alerts and templates, and field updates.
• Used Force.com developer toolkit including Apex Classes and Controllers to develop custom business logic.
• Wrote Apex Triggers for custom validation process.
• Responsible for creation of users, roles, profiles and customization of reports and dashboards as per the client requirement.
• Defined lookup and master-detail relationships on the objects.
• Implemented new enhancements, including creation of custom objects, custom fields, custom tabs.
• Implemented various advanced fields like Picklist, Custom Formula Fields, Field Dependencies.
• Defined object and field level security.
• Customized page layouts for Campaigns, Leads, Opportunity, Contacts, Cases and Accounts depending upon user roles, and groups.

Environment: Confidential .com platform, Apex Script, Visualforce Pages, Controllers, CSS, Encryption Fields, Workflow & Approvals, Custom Objects, Custom Tabs, Security Controls, Page Layouts, HTML, Java Script, Reports, Dashboards, Eclipse IDE Plug-in.

Confidential

Java/J2EE Developer

Responsibilities:

• Responsible for design and development of Web Application using Struts Framework and written Action Classes, Form Bean Classes and configure the Application using Struts Configuration file and implementation of log4j.
• Developed the publishing and subscribing mechanism in Java for the downstream and upstream systems.
• Performed mappings according to the client requirement using the ETL tool Mapping Composer.
• Extensively involved in gathering business requirements and system requirements and specifications. Provided conceptual solution. Translated conceptual solution into technical design. Extensively worked on system architecture. Used UML to create used cases, used case diagrams, classes &sequence diagrams.
• Hibernate is used as persistent at middle tire for providing object model over relational data model.
• Designed and developed the front end part using JavaScript, HTML, J Query, DHTML and CSS.
• Utilized message driven beans for message processing using JMS.
• Developed and deployed Servlets and JSP's on Tomcat server.
• Creating environment for user-acceptance testing and facilitating Integration and User Acceptance Testing with JUNIT, fitness Test.
• Designed front-end screens using HTML, JSP, j Query and with JavaScript to serve as data entry screens& to validate the field values entered.
• Implemented various parts of FI GUI (Graphical user interface) using XML and used hibernate API for transaction handling, storing, retrieving and updating from My SQL database.
• Maintaining the environment defect free for smooth flow of data from upstream to downstream systems.
• Designed XML Schema in XSD files.
• Implemented various batch processes using Quartz schedulers to send out packets for the filers with temporary passwords and also to send out email notifications.
• Used Jira as Project management tool.

Environment: Java, Hibernate, HTML, DHTML, Java Script, Oracle 10i (PL/SQL), XML, Tomcat, JMS, Ant, Eclipse3.x.