Loan Officer Resume

SKILLS:

Project Management, Operations Management, IT Procurement, Information
Technology, Business Analysis, Portfolio Management, Credit Analysis, Financial Analysis, Process Development/Analysis

WORK EXPERIENCE:

Loan Officer

Confidential

Responsibilities:

Process a portfolio of cases
Credit Analysis
Release liens/collateral (conduct audits of files for proper documentation)
Take collateral/loans (review fair market value)
Review/analyze notes and other documentation
Financial Analysis (spread, review income taxes & other sources of income)
Loan Modifications (refinancing, insurance claims, approving increases/decreases etc.)
Risk Analysis (research credit report, employment history etc.)
Create and write justifications for recommendations
Decline loans
Request additional documentation needed to justify further disbursement of eligible funds

Residential Loan Officer

Confidential

Responsibilities:

IT Project Manager

Confidential

Responsibilities:

Project Manager

Confidential

Responsibilities:

Develop process maps through Microsoft Visio for the Servicing and Operations Dept. involving their loan software.
Manage issue tickets in software
Whitelist IP addresses
Certify company users to Go-Live in the production environment
Generate reports, work in SharePoint as the central documents management tool.
Follow-up with executives on high level ticket issues regarding SLA's.
Troubleshoot small to medium size ticket issues.
Reach out to off-shore team escalating ticket issues
SIAI (Self identified audit issue) projects globally for Records Management
Software/Applications: LoanIQ and GIN. Monitor the wire room for syndicated loan transactions.
Review note documents and process transactions (extend disbursement periods or approve syndication via appropriate signatures)
Research wire transactions for incorrect or lost funds.

Implementation Manager

Confidential

Responsibilities:

Project/Program implementation management (QA, UAT, User story creation, Agile)
Process and strategy development
Whitelist IP addresses with 3rd party vendors
Certify companies to Go-Live in the production environment
Setup staging environments in the network to test programs
Facilitate meetings and presentations to internal and external stakeholders
Document program details (SOW, Change Request, Project Plan, Processes and other)
Responsible for cost tracking until first invoice
Identify problems and develop remediation plans
Understand intricate details of all aspects of the program
Provide high level updates to senior and executive management
Conduct business research
Train client personnel
Configure new participants in proprietary software system
Coordinate promotional events sponsored by Excentus and FRN participants
Work cross-functionally with internal Excentus teams
Relationship building with client stakeholders and internal team members

Program Manager/Project Manager

Confidential

Responsibilities:

Advised the consultants on the best marketing packages from the online store that would benefit their clients and help them automate some of their processes by integrating our assets.
Procurement of services (design, technology and or goods)
Program manage: ecommerce projects, marketing cloud platform for Confidential and Confidential clients.
Ecommerce management for the online store to include: Resetting passwords for customers, troubleshooting issues such as credit card purchases, creating marketing assets in system for vendors, reporting and analytics Communicate change request, budget and milestones to outside vendors and team members
Liaison between client, vendors, creative team, production and traffic.
Quality control for all projects to include testing website functionality based on customer's scope phase and serving as final approver of design/print projects before presenting to client
Responsible for the Project Management Process: Scope, Planning, Performance/Control, and Project Close.
Vendor management to include: SLA fulfillment, Invoice management, Contract negotiating, Contract Redlining, Price negotiating, On-boarding, Training, Category Management, Strategic Sourcing, manage various marketing assets and processes for company and clients via a proprietary cloud based technology vehicle.