PROFESSIONAL SUMMARY

• 9 years of experience with hands - on technology in IBM Mainframes - COBOL, PL/I, JCL, DB2, VSAM, CICS and IBM Iseries - CLLE, ILERPG, RPG/400, DB2/400, Query/400 .
• Expertise in IBM MAINFRAME - COBOL, DB2, VSAM, JCL, IMS-DB, CICS, SQL, Endeavor, Changeman, Xpediter, QMF, SPUFI, FILE-AID, ABEND-AID, CA7 Scheduler, Clist, IBM Utilities, ISPF/SDSF, Syncsort, design, development and deployment of applications using mainframe softwares.
• Experience in all phases of SDLC, Project Management, Software Practices and Standards.
• Proficient in manual testing of Mainframe applications.
• Experience in development, maintenance of existing applications and Production Support activities.
• Experience in preparing, reviewing Business and Functional Requirements.
• Involved in the Business analysis of user requirements by interacting with SME’s and Business Users.
• Experience in resolving the incidents received from batch runs of the applications.
• Experience in solving the service requests created by the Business users.
• Excellent communication and problem-solving skills. Team player with excellent organizational skills to assess needs, set priorities and meet deadlines.
• Effective communicator, skilled in building positive working rapport with clients at all levels of technical expertise.
• Strong analytical skill, able to work independently.
• Mainframe Lead & Developer. Ability to mentor and train junior team members.
• Quite familiar to onsite-offshore model.
• Good Knowledge in I-Series database Utilities like DBU, WRKQRY, STRSQL etc .
• Have good knowledge in Automobile, Insurance and Retail domains.

TECHNICAL SKILLS

Mainframe Software: COBOL, JCL, DB2, VSAM, CICS, Pl/I, Changeman, Endeavor, Xpediter, File-Aid, SPUFI, QMF, TSO/ISPF, SDSF, ABEND-AID,CA7 Scheduler, IBM Utilities.

AS400 Technologies: RPG/400, DB/400, CL/400, ILERPG, CLLE, DBU, ROBOT.

Other Technologies: Microsoft Office, UNIX, FTP, TOAD, Teradata SQL Assistant.

PROFESSIONAL EXPERIENCE

Confidential

Application Support Engineer

Responsibilities:

• Work on Break-Fixes for frequently occurring Incidents.
• Promote the code to higher environments after testing the code developed for break-fix.
• Work on Incidents and Requests related to Confidential Application on daily basis.
• Work with upstream Application team like RXClaim, Finance etc to resolve the data issues in Confidential .
• Prepare PCR’s, Peer Review PCR’s and request for Execution by the Systems Team as part of Requests received from Business.
• Participate in Daily Production Support Call to discuss status of Incidents and Requests on Daily Basis.
• Actively involved in monitoring the Monthly Jobs and provide the status updates to the Management.
• Involved in resolving the incidents related to MSGW, File Locks, and Program Errors from Daily Batch Runs.
• Involved in enhancements to utilities used in Confidential .
• Involved in preparing Design Documents, Coding and Unit Testing of Code Changes.
• Documenting the frequently occurring Incidents for future use.

Environment: RPGLE, CLLE, CL/400, DB2/400, ROBOT, WRKQRY, Teradata SQL Assistant.

Confidential

Mainframe Support Engineer

Responsibilities:

• Preparation of DOU for each application containing functional, technical and operational overviews.
• Preparation of Job flow for each application.
• Involved in Production Support of applications related marketing & pricing on daily basis.
• Resolving the incidents and service requests received through incident management tool.
• Preparing test JCL and running them for data analysis.
• Creating documents related to incident resolutions for future use.
• Creating RCA documents and permanent fixes for frequently occurring incidents and problem tickets.
• Creating packages for code fixes and implementing them once all the approvals are received through Change Management tool.
• Work with Business users and resolve their problems while using the Marketing Applications.
• Creating documents related to service requests for future use.

Environment: COBOL, JCL, DB2, VSAM, CICS, Changeman, Endevor, Spufi, QMF, Share, Service Now, Teradata SQL Assist.

Confidential

Mainframe Support Engineer

Responsibilities:

• Preparation of Basic process flow document.
• Supporting applications related Pharmacy networks and Mail service pharmacies on daily basis.
• Resolving the incidents received through incident management tool.
• Preparing test JCL and running them for data analysis.
• Creating documents related to incident resolutions for future use.
• Creating RCA documents for frequently occurring incidents.
• Work on the service request provided by the users.
• Creating documents related to service requests for future use.
• Preparation of DOU for each application containing functional, technical and operational overviews.

Environment: COBOL, JCL, DB2, VSAM, Changeman, Endevor, Spufi, QMF.

Confidential

Mainframe Software Engineer

Responsibilities:

• Analyze Functional Requirements after discussion with Business through conference call or email.
• Preparation of Basic process flow document.
• Preparation of Future state document.
• Remove any conflict found during Functional Analysis.
• Preparation of Technical Design Specifications.
• Test scenarios and test case preparation.
• Preparing test JCL and running them for data analysis.
• Test case execution.
• Tested the Integration of different modules.

Environment: COBOL, JCL, VSAM, File Manager.

Confidential

Senior Mainframe Developer

Responsibilities:

• Analyze Functional Specifications after discussion with client through conference call or email.
• Remove any conflict found during Functional Specification Analysis.
• Preparation of Basic Design document and Technical Design Specifications.
• Creating DBCR’s required for coding stored procedures.
• Involved in development of stored procedures and testing them through DB2 Development Center.
• Test scenarios, Test case preparation and uploading it to quality center.
• Preparing the traceability matrix.
• Preparing test JCL and running them for data analysis.
• Test case execution (batch or online).
• Promoting the new programs or code fixes to production environment using version control tools.
• Involved in QA Meetings for the code and construction tasks with the Client.
• Created documents of the new programs or code fixes required for the future use or support team.

Environment: COBOL, JCL, DB2, IMS-DB, XPEDITER, CHANGEMAN, DB2 Development Center.

Confidential .

Programmer

Responsibilities:

• Analysis of new requirements and preparing TSD’s.
• Preparing Data flow documents and Unit Test plans.
• Develop new programs or changing the existing programs as per the requirements.
• Review the new programs as per the project standards checklist.
• Source code walkthrough and review of programs created by other team members.
• Writing the Unit test cases, executing them and capturing the unit test results.
• Review the new programs, test results with team members, team lead and onsite coordinator.
• Documenting the new programs or code fixes for the future use or support team.

Environment: PL/I, COBOL, JCL, DB2, IMS-DB, XPEDITER.