PROFILE

• SAP consultant specializing in the areas of Sales and Distribution, Logistics Execution, with 7+ years of SAP experience.
• Order management: Functional Design in SAP SD from Order to Cash (OTC) Management.
• O2O:Functional Design in SAP CRM Opportunity to Order
• Consulting experience in various industries: Retail, Confidential, Furniture, Pharmaceutical and Hi Tech industries.
• Demonstrated ability to provide solutions to client requirements using SAP industry best practices, and knowledge of integration across SAP ECC applications.
• Highly Skilled at guiding clients through blueprint workshops, re - engineering businesses processes, OCM-Organizational Change Management, configuration, testing, training and providing knowledge transfer to clients so they understand how specific configuration enables their requirements.
• Demonstrated ability to streamline custom development efforts, by designing Technical requirements, programs, Interfaces and EDI processing, with development teams to deliver solutions on time and on budget.
• Ability to work effectively as the team member for CRM, Sales and Distribution, Logistics Execution and as part of a global team made up of consultants from several consulting firms and clients from various business disciplines and Verticals.
• Prior to SAP work experience, worked for 10 Years in a custom ERP software environment as Project Manager and Leadership experience in Retail and Confidential Businesses.

TECHNICAL

• Experience in Retail, Confidential distribution, Hi-Tech, Pharmaceuticals and Chemical Industry verticals.
• Expertise in logistics processing: Order to Cash (OTC), Purchase to Pay (PTP), Make to Order, Customer Service, Inventory, and Warehouse management.
• Experience in implementing ECC 6.0 with EHP7.
• Business Process & Procedures (BPP): Complete study of existing business processes and procedures and documenting the same and mapping to the SAP implementation process. Getting the approvals from the Business Owners in case if there are any procedural changes are essential in the process of SAP implementation.
• Enterprise Structure: Expertise in complete Organizational structure configuration in the areas of SD, LE and MM.
• Sales: Sales Order Processing in Inquiry, Quotation, Order, Scheduling Agreements, Contracts Involving Customer Master and Material Master. Cross Company sales, Third Party Order processing, Make To Order (MTO), Consignment Stock process.
• Pricing: Configuration of pricing procedures and associated condition tables, condition types, access sequences and condition records.
• Shipping: Outbound Deliveries, Picking, Packing, Loading, Transportation, Post Goods Issue and Serialized Material Tracking Process.
• Billing: Invoice, Credit Memo, Debit Memo and Pro-forma Invoice.
• Payment Cards: Expert in Credit Card processing, setup and Interface with PCI service providers, merchant solutions, payment card authorization, settlement process and error handling.
• Excellent knowledge of Business concepts like Customer and Product hierarchy, Order management, Credit management, Long Text determination at header and item level, Incompletion and Output determination.
• Strong Cross-Functional integration skills of SD-LE with MM and FI/CO modules.
• Proficient in SAP modules: FI-CO, Integration with SAP-BW, CRM and MM.
• Expertise in designing and mapping EDI transactions: 850, 855, 856, 860, 810, 846 and 832.
• Customized and designed EDI processes in Order-to-Cash, Return Goods Authorizations, Contract management, Chargeback process non-SAP 3rd party Distribution systems using IDOC and function modules.
• Working with XI/PI team on Partner Data mapping, Date format related issues.
• Expert in designing, writing functional specifications for custom development objects, routines and user exits. Provide help to technical team to find a BAPI, function module(FM) to perform the required process.

PROFESSIONAL EXPERIENCE

Confidential, Morrisville, NC

Functional Consultant

Responsibilities:

• Understand the Business Requirements of the customer and implement the Segmentation in a Development sand box to explore whether the new
• Segmentation process introduced by SAP through EHP7.0 (Enhancement pack 7) will be suitable to the client s current and future requirements.
• This is a short term Project. Study & Document the Business Requirements
• Implementation of Segmentation on their sandbox for the client business units in US, Canada and Mexico.
• Create a prototype business model and test all the business requirements by defining the Segments, Segment Structures,
• Segment Strategies and wild card techniques and test with the existing business model of STO, OTC, PIR & MTO etc.
• The Segmentation was available in AFS and Fashion management modules of SAP, which is now extended to major modules in ECC.
• Test project completed successfully and it s in the final documentation Phase.

Confidential, Morrisville, NC

Team Member

Responsibilities:

• Successfully organized two major OCM workshops:
• Complete OCM requirements for System-X - NA project.
• Complete OCM requirements for CBSO- Contract Based Service Offerings.
• Participated in UAT testing of Alpha Centauri Project- Confidential Enterprise Simple Configurator (LESC) tool.
• Conducted Daily interlock meetings with the Team Lead and other assigned resources from various teams.
• Prepared the Reporting format for weekly executive meetings on OCM status and progress.
• Documented the complete OCMs, discussed with various teams and finalized the requirements.
• Conducted several sub-group meetings based on the requirement and group of people.
• Attended various workshops BSRs and ISRs and documented the OCM requirements and compared with OCM workshops so that there is no GAP nor any single OCM is left over.
• Prime role of Manager for OCM (Organizational Change Management) from E2E.
• Attained a thorough knowledge on the complete as-is and to-be Landscape and complete flow of business processes.
• Attained authentic knowledge on complete Confidential Business Processes to the possible extent.
• Ready to take major responsibilities in the forthcoming projects.

Confidential

Team Member SD and LE

Responsibilities:

• Project implementation from blue print to successful go-live on time just before the start of the flu season.
• Successfully conducted Blue print workshops and process walkthrough’s for the client in the area of Order to Cash, SAP- EDI/IDOC process and Pricing / Promotions.
• Configured the vaccines business in the areas of Order management, ATP, Pricing, Delivery and Billing processes.
• Successful implementation of brand new website using SAP web services, with real time interface from SAP for customer master creation, maintenance, order entry, pricing and sales reporting.
• Designed and implemented the customer state license verification and license expiration date validation process at sales order/ delivery creation.
• Configured the complex pricing and promotion programs for web and standard orders.
• The pricing and promotions include, Contract price, List price, Cumulative tiered discounts by period, Early bird discounts, Free of Charge, Buy X- Get Y, Donations, Samples, Inventory Assurance, Admin fees. Deferred Revenue and Deferred COGS, Right of Return and Price stability guarantee, Use of Coupon codes on web for discounts and Federal Excise tax.
• Configured Customer Hierarchy, Billing types, Output types, Partner determination, Account Assignment, LongText determination, background jobs for delivery processing.
• Successful data migration of Customers, GPO(Group Purchasing Org’s), New Season Sales( Pre-books), Open Orders and Pricing master.
• Training of internal power users and 3rd party customer service users. Achievements:
• Successful Project Blue print to go-live in 9 months.
• Highly successful and full functional website with real time interface to SAP data for pricing, ATP and reporting.
• Successful implementation of SAP - 3rd party warehouse EDI interfaces of courier companies.

Confidential, Chicago, IL

Team member SD and LE

Responsibilities:

• Conducted successful Blue print workshops and process walkthrough’s for the client in Customer Order management, EDI processes, Manhattan WMS interfaces, Cross team sessions.
• SAP modules MM, SD, LE, PP, Fi EDI and WMS interface are part of go live.
• Successfully executed Blue print documentation, Configuration documentation and testing processes. Achievements:
• Successful Project go-live.
• Successful Season implementation in SD, MM and PP modules.
• UPC Assignment project successfully complete after go-live. 1.8 million UPC’s migrated from mainframe system to SAP.

Confidential

SD and Credit Card Sales Consultant

Responsibilities:

• Participating and leading work sessions, providing demos as required, configuration of R/3 Sales and Distribution modules,
• Multiple Company codes, Intercompany processes, and Interface with e-commerce website.
• Settings up of Enterprise Structure, configuring SAP to meet business requirements for procure to pay, purchasing, warehousing, MM, SD, LE, inventory management and MRP.
• Supporting the project teams in the design and realization of the global blueprints.
• Defined customer Account groups, custom item categories and custom output types for Sales process.
• Inventory management, physical inventory, cycle counting, GR, GI, background jobs for GI postings.
• Configured the Pricing procedure to match the Clients Price Plans
• Output Determination for Picking, Packing and Shipping Manifest.
• Configured full Credit Card processing in SAP, Credit card sales interface with e-commerce, closely worked with payment card service providers and merchant accounts to ensure smooth transactions, Card Settlement and Error management.

Confidential, Schaumburg, IL

SD-LE Consultant

Responsibilities:

• Project Full cycle implementation strictly in compliance c-GMP and FDA guidelines in US, Canada and GB.
• Configured Order-to-Cash, ATP, Pricing, Routing, FedEx and UPS Shipment information Interface to SAP, Returns goods process, Customer License validations.
• Product Allocation process by Customers, materials, multiple plants ATP, Credit management.
• Data migration architect in the project, responsible for data migration and mapping of following data, 85,000 customers, 7000 materials, Customer Pricing, Open Customer Orders, CMIR data.
• Sarbanes - Oxley 404 Compliance and Internal controls assessment related checks incorporated in Sales order and Invoice processing.
• Heavily involved in Integration test documents, Standard Operating procedures and BPP’s for each SD-LE business process.

Confidential, Manchester, CT

Team Member

Responsibilities:

• Responsible for Sales Order on Portal, Payment Card process and Retail Sales without POS systems.
• Project Implementation methodology used: ASAP
• Successfully designed Retail solution without POS systems. The Solution works using Payment cards on Sales orders. Configured Multiple Merchant ID’s per store to process payment cards.
• Designed and implemented Order to cash process that completely runs on user-friendly SAP portal.
• The Sales Order to Cash process is designed to collect Payments at order, ship goods, run Revenue Recognition and Pay taxes.
• Successfully designed and implemented Payment card process and its integration with PPS- Payment Card system.
• Multiple types of payments are accepted on the sales order to process sales. Payment card types used, Credit cards, Debit Cards, Cash, Checks, Electronic checks, Gift cards.
• Designed data migration strategy for Open sales orders and Customer Prepayments.
• Successfully configured SD and LE Integration with Financial Account assignments.
• Designed Security roles for Sales and Distribution team, train the training team, and wrote test scripts, Integration testing the solution.

Confidential

SD Consultant and Trainer

Responsibilities:

• Sales Order processing trouble shooting and enhancements.
• User training in SD, LE, Material Master, MRP and Pricing.

Confidential

Principal SD-LE Consultant

Responsibilities:

• OTC Business process re-engineering, revamped the old process. Tools designed to ease Government Audit.
• Revamped the various pricing procedures in the Service Parts Logistics division for Military and Commercial International sales.
• Order processing trouble shooting and enhancements.

Confidential, New York, NY

SD Consultant

Responsibilities:

• Extended the configuration, Order management, Pricing, ATP, Credit management processes and functionalities to the newly acquired company.
• Data loading, Testing the processes

Confidential

SD Consultant

Responsibilities:

• SD-LE integrated Sales Order Solution implemented to cater global needs to track time line, Resources, Capacity,
• Progress and Revenue Recognition. Material Fulfillment, ATP, SD Order management.
• Created BCM (Business change Management) Documents, Job Aids, Online Business Process slides,
• Process flow charts and End-to-End Scenarios and training curriculum for SD-LE. Train the Support team and Global SAP User community.

Confidential

Manager

Responsibilities:

• Providing advanced, hands - on, administrative and technical support for High-tech / Confidential, hardware and software support.
• Complete Design and Project Implementation.
• Interaction with Consultants for Specifications, Approvals, Business Meetings, Project Supervision and Meeting the schedules in time within the budget.
• Technical Participation in high-end installations involved with touch panels, custom installations at prime and secured locations.
• Responsible for after sales service of the entire company s products and services.
• Managing the Field Installations and maintenance, leading the Technical team, Spare parts management.
• Service policies- Setting the standards and implementation.
• Imports / Exports, Customs clearance, Tariffs, containers (40ft/20ft) management, insurance coverage.
• Managed - Huge number of Projects, business proposals and contracts.
• Managed several departments like Confidential (Ericson & Confidential -
• Professional & Consumer products), Fuji Film Products and services.
• Conducted Cost effective Management of the Projects and Service Divisions.
• Worked as a single source of vendor for hospitality industry like Holiday Inn &
• Novotel group of hotels in supplying their complete needs of technology, consumables, furniture, health club products.
• Managed various principals, Agency Agreements, warranty policy implementations.
• Special Attention to VVIP customers like Ministers, Foreign offices (HEs), Royal family members (HHs) and Diwan of Royal Court (DRC).
• Managerial and Leadership experience in Retail and Confidential Businesses.

Confidential

Product Manager/Specialist

Responsibilities:

• This was a country level operation to support the Regional Sales Managers in activities like designing the project configuration, blue-prints, product information,
• Technical Discussions with the end users at various levels, business promotions, road-shows etc.
• Worked as a techno-commercial manager during the projects procurement & execution which vary in value from UK £100,000 to £500,000 each project.
• Recommending products from overseas manufacturers for marketing in India.
• Meeting the customers, preparing the configurations and project reports.
• Supporting Regional Sales Managers, arranging Demos and Trainings.
• Product Launches - Country wide. Conducted several road shows & Product launches in major cities.
• Touched most of the Indian Airports and travelled all over Europe on business visits.