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Tibco Application Support Resume

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Atlanta, GA

SUMMARY:

  • 7+ years of professional experience in EAI tools: TIBCO Administrator, TIBCO Business Works, TIBCO Designer, TIBCO RV, EMS, TIBCO Hawk, TIBCO Adapters Enterprise Application Integration (EAI), B2B, SOA, Web Services and Messaging using TIBCO Product Suite
  • Expertise in Design and implementation of SOA based applications.
  • Extensive experience in Design, Development, installation, monitoring, support, deployment, and administration using TIBCO products like Business Works, Adapters, Designer, Administrator, and Hawk.
  • Experience in using messaging standards such as TIBCO Rendezvous, TIBCO EMS/JMS for developing distributed applications.
  • Worked on integrating various applications with TIBCO Active Database and File Adapters using TIBCO Business Works.
  • Expertise in implementing SOA concepts by designing and developing Web Services using WSDL, SOAP and Service palettes using SOAP/HTTP and SOAP/JMS with TIBCO Business Works.
  • Experience in user management, deployment, system administration, Configuration, Domain monitoring and management using TIBCO Hawk and TIBCO Administrator.
  • Experience in using TIBCO administrator for user management, Resource management and Application management.
  • Good experience with onsite - offshore model of project execution.
  • Good knowledge in implementation of Load Balancing, Fault Tolerance , and Performance Tuning of application on TIBCO servers and TIBCO BW process.
  • Worked on different environment health check aspects related to EMS, BW servers through UNIX and admin console.
  • Knowledge of EDI standards (ANSI X12, EDIFACT) and common XML standards (XCBL, CXML, OAGIS, Rosetta Net)
  • Working experience of Oracle 9i, SQL and PL/SQL programming.
  • Involved in daily meetings with Business Analysts, Developers and Architects. Expertise in review the Teamwork and report the work status to the manager.
  • Team Player capable of working independently; willingness and ability to quickly adapt and learn new technologies, along with excellent communication and Inter-personal skills

TECHNICAL SKILLS:

TIBCO Tools: TIBCO Active Enterprise Suite - TIBCO Business Works(5.x), TIBCO Business Works Administrator(5.x), TIBCO Rendezvous, TIBCO ADB Adapter(5.x), TIBCO MQ Adapter(5.x), TIBCO EMS, TIBCO SAP R/3 Adapter, TIBCO Hawk (4.x), TIBCO Active Spaces(2.1.1), Mule ESB

Enterprise software: SAP, Oracle Apps, Oracle Coherence

Operating systems: Windows, HP-UNIX 10.02, Windows 98/XP/Vista.

Database: Oracle 8.x, 10g, 11g, SQL Server 2008 and 2010

Version Control: TFS, Visual SourceSafe, Clear case, SVN

Others: XML, XSD, SOAP, WSDL, REST, JMS, GEMS, XML Spy, TOAD for Oracle, TOAD for SQL, HP Quality center & Confidential Visio

WORK EXPERIENCE:

Confidential, Atlanta, GA

Tibco Application Support

Responsibilities:

  • Involved in Resolving day-to-day support issues in TIBCO and Weblogic platforms.
  • Responsible in ensuring effective and timely resolution of issues in production environment trouble internal customer related issues and manage customer relationships.
  • Monitoring EMS health check for all queues and topics using GEMS software and making sure there are no any connectivity issues and message streaming is going good.
  • Involved in coordinating with multiple teams and prioritizing all escalated activities
  • Involved in creating Medium Incident notification tickets in Remedy Client and jumping on to bridge calls representing MW team to resolve the production issues by working with different teams.
  • Working on Unix environment by logging to production boxes for finding logs, admin restarts, updating scripts and restarting of admin and SQL Manager Servers.
  • Daily monitoring Introscope Workstation for checking TIBCO Calls, Average response times for all TIBCO Calls, Verifying Active Jobs and for Health check of TIBCO servers.
  • Doing manual SOAP web service calls to multiple end systems.
  • Involved in creating RCA (Root Cause Analysis) Documents in case of any Critical production issues and submitted to manager.
  • Created CR (Change Request) and ECR (Emergency CR's) using PIER tool, deploying additional TIBCO servers in case of any highly impacting production issues.
  • Performing monitoring, troubleshooting the middleware application issues to support and manage production servers which includes TIBCO and Web Logic.
  • Troubleshooting offline issues by involving several teams.
  • Working with offshore team and attending daily Sync up calls for Knowledge sharing.
  • Served as a primary point 24*7 as contact for Production Support issue resolution production support and handled live customer calls.
  • Pitching in, follow up, troubleshoot and resolve tickets raised by client, and other teams.
  • Documenting and knowledge sharing with the team for implementing best practices to reduce the recurrence of the tickets.
  • Monitoring EAR and AAR in Tibco Administrator
  • Automating some routine tasks in Unix Shell scripting and created alerts using Shell scripting if any adapter or Business Works Failure or in case of more active jobs for particular BW.

Environment: TIBCO Business Works (V 5.11), TIBCO Administrator (V 5.X), Oracle SQL Developer, XML, TIBCO ADB Adapter, TIBCO EMS, TIBCO HAWK (V 4.X), Visio, SOAP UI, Remedy Client, Unix, Wily-CA, GEMS, Win2000/2003.

Confidential, St. Louis, MO

TIBCO Consultant

Responsibilities:

  • Implemented projects using Agile methodology for iterative and incremental development.
  • Involved in SDLC of the project.
  • Implemented Conversion of 837P EDI X-12 transaction using EDI implementation guide.
  • Created user stories on each step involved during the release and updated using JIRA to track the status of the tasks.
  • Developed multiple interfaces to handle real time transactions over Event driven and SOA architecture .
  • Generated various schemas as per the mapping involved in the process flows.
  • Created Acceptance test cases upon development to support the testing team in performing their testing.
  • Used CLE logging frame work to handle all the exceptions in a Business process.
  • Documented Operations Flow and Design for 837P transaction.
  • Implemented queue level, log level monitoring for all the EMS queues and deployed services, respectively.
  • Successfully designed, developed, tested, deployed and administered the interface using TIBCO Business Works integration platform and TIBCO Administrator.
  • Used Tortoise SVN for source control and used Change man to manage the environment migrations.
  • Implemented error handling in Business Works and conducted Unit testing, component testing and supported system testing.

Environment: TIBCO Business Works 5.x, TIBCO Administrator 5.x, TIBCO Designer 5.x, TIBCO EMS 8.x, TIBCO Runtime Agent 5.x, Oracle10g, SQL, Altova XML spy, SOAP UI, XML and XSD.

Confidential, Seattle, WA

TIBCO Developer

Responsibilities:

  • Create TIBCO BW process to subscribe to each product change message validate and process it.
  • Developed Technical design documents for the interface between Oracle master MDM and TIBCO Active Space.
  • POC’s has been developed in TIBCO BW 6.x for some services.
  • Created initial loader process to load product data from Oracle MDM.
  • Developed rest API client to invoke the requests from consumers.
  • Configured TIBCO JMS Server for Fault Tolerance.
  • Created Error handling and auditing processes using TIBCO Business works
  • Deployed TIBCO Active Spaces in cluster mode.
  • Utilized Active Space to Store Product Data for reducing Latency.
  • Responsible for debugging production issues in minimal time.

Environment: TIBCO Business Works 5.x,6.c TIBCO BC, TIBCO Administrator, TIBCO EMS Server, TIBCO Hawk, TIBCO AS, Linux, Splunk, Dynatrace, GitHub, Jenkins, WinSCP, SOAP, GEMS.

Confidential, Redmond, WA

Biztalk Consultant

Responsibilities:

  • As a service Engineer collaborate with engineers and solution managers and partners at the design level. Identified the points of failure using these (six sigma related) standards such as FTA and FMEA.
  • BizTalk 2013 troubleshooting, support and administration.
  • Monitor BizTalk environments for errors and warnings and analyses the error and applications to resolve them proactively.
  • Reporting the Incidents by raising tickets and informing the responsible person about the incident.
  • Automated deployment using powershell scripting and tools such as Octopus, VSO and Deployment Framework.
  • Performed administrative tasks on BizTalk such as monitoring and support suspended messages in production environment.
  • Configured Azure Services such as Topics, Subscriptions using Service Bus Explorer.
  • Create and Maintain Stored Procedures, Triggers for manipulating the data from SQL Database based on the requirements .
  • Process and upload data from various Company Databases to specific tables in Staging Server using BizTalk Schemas, Orchestrations and Maps.
  • Experience in Biztalk Upgrade servers, like 2013 R2.
  • Used WCF and SQL adapters extensively while handling EDI transaction in the Biztalk environment.
  • Regulated the flow of traffic using Loadbalancer virtual directory in IIS to reduce downtime and impact to business there by reducing impact to business.
  • Made changes to the tracking XML in BAM-SQL Database to record the information contained in PO, ASN and other business transaction documents to enable tracking of the data contained.
  • Actively participated with the partners to onboard and do the end to end testing and resolved the issues.
  • Collaborate with engineers and solution managers and partners at the design level. To prevent any incidents, they build a fool proof solutions.

Technologies: BizTalk server 2013, Visual Studio 2015/2013/2010 , Windows 2008 R2/2003, SQL server 2014,2008, Azure Services, BAM, BRE, Biztalk 360.

Confidential

.NET Developer

Responsibilities:

  • Was involved in overall system design and handling from development of Web interface to the deployment.
  • Processing the input values, performing the Data Validation using JavaScript.
  • Responsible for developing the screens for various modules using HTML, JavaScript, C#.Net, ADO.Net, XML, Web Services
  • All front-end validations using both client side and server-side validations.
  • Involved in designing MS SQL reporting services reports based on the user requirement Worked with ASP.NET cache data in server side. Developed data access code using ADO.NET
  • Involved in implementing XML Web Services for implementing messaging
  • Wrote front-end validation using ASP.NET server-side controls.
  • Integrated Sify Broadband Portal with Internet centers across India.

Environment: C#, ADO.NET 3.0, JavaScript, ASP.NET, Visual Studio 2003, Visual Source Safe 6.0, XML, XSL, FTP, Web Services, JavaScript, HTML, SQL Server 2000, Oracle 9i, TOAD, VisualStudio.NET, Confidential Visio, Windows NT/2000.

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