Business Data Analyst Resume RTP, NC - Hire IT People

SUMMARY:

Strong technical individual contributor that possess expertise in Data Analytics, Business Intelligence, Customer Success / Customer Experience, Customer Service Entitlement, Supply Chain Management, Product Lifecycle Management, Manufacturing Operations, and Technical Project Management.
Able to quickly assess and solve complex problems, develop Strategic Vision and execute plans, adapt easily to changing business priorities, ensures quality, efficiency, and cost control to successfully achieve business results.
Work experience spans small and large Technology companies within the Manufacturing, Service, and Customer Success areas of the businesses.

EXPERTISE AREA:

Data Analysis/Analytics
Customer Success/Experience
Confidential
Tableau Dashboards
Advanced Excel expertise, mid - level VBA
SQL query experience
Customer Hierarchy/structure data
Qlikview reporting
Supply Chain Management, ERP Systems
Salesforce.com Reporting
Business Process Analysis
Installed Base data
Product Data Management
Engineering Change Management

TECHNICAL PROFICIENCY:

Excel(pivot tables, vba, vlookup, advanced formulas) and MS Office Suite; Tableau; SQL query; Customer Hierarchy; Installed Base; ERP / MRP(SAP); Product Data Management (PDM); PC, Printer, and Basic Network Troubleshooting

PROFESSIONAL EXPERIENCE:

Confidential, RTP, NC

Business Data Analyst

Responsibilities:

refine/merge/summarize metrics data for reporting and publishing in Tableau.
Develop methods to extract data from Salesforce.com(CRM tool) to create Tableau dashboards.
Create solutions for CuSM for additional data/reporting needs beyond performance metrics

Project Manager/Analyst

Confidential

Responsibilities:

Perform detailed reporting and analysis on Service (Contract) Entitlement data using Excel, SQL query, Qlikview, Oracle BI, and Business Objects on data related to Service Contract Entitlement.
Analysis focused on Partner and Customer Compliance to Service Contracts, i.e. receipt of service level and type paid for, only on items under contract.
Analysis efforts lead to the identification of Partners and Customers misusing Confidential Service Contracts.
Participated in Performance audits of Partners focusing on Service Compliance issues and unreported service sales.
In conjunction with outside audit firms, analyzed data supplied by Partners, confirmed or disputed the Partners claims.
Performed detailed reviews of individual Customer’s Service Compliance, Installed Base Service coverage, and upcoming End of Service installed products.

Confidential, RTP, NC

Project Manager

Responsibilities:

Established and managed project plans and processes for the relocation of $4m of datacenter equipment.
Relocated approximately 200 racks of equipment, with no impact to capacity or outages due to the moves.
Moves completed on schedule.

Confidential, RTP, NC

Inventory Analyst/Industrial Engineer

Responsibilities:

Support Supply Chain Operations insuring inventory accuracy (material movements, resolution of inventory discrepancies, goods receipt, and goods issued).
Processed material returns ( Confidential ).

Confidential, RTP, NC

Industrial Engineer

Responsibilities:

Support System Integration and Fulfillment overseeing material handling, packing, floor layout, cycle counting inventory, tools management, and workstation setup.
Used SAP to monitor/maintain Work In Process ( Confidential ) inventory and assist in Annual Physical Inventory.

Confidential

Program Manager

Responsibilities:

responsible for all aspects of the production of Customer’s product.
Performed quote reviews, order entry, order fulfillment, order invoicing, engineering change management.

We provide IT Staff Augmentation Services!

Business Data Analyst Resume

Rtp, NC

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship