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Manager, Systems Development & Delivery Resume

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Silver Spring, MD

SUMMARY:

  • Highly accomplished technology professional with a successful career developing and delivering business - driven technology solutions that have enabled national and global organizations to realize growth, reduce costs, improve agility to evolving market and business changes, and minimize risks.
  • Designing, developing, and implementing software solutions to complex business requirements.
  • Collaborating with business, teams, and vendors to deliver solutions on-time, within budget, and with high quality.
  • Building, developing, and mobilizing high-performing application development teams.
  • Guiding teams in learning and leveraging new technologies and standards to develop solutions with strong business value.

CORE COMPETENCIES:

  • Microsoft SQL Server (t-SQL) Oracle PL/SQL SQL Server Integration Services (SSIS)
  • SQL Server Reporting Services (SSRS) Application Integration Software Design & Development
  • Team Development & Leadership Requirements Gathering & Documentation
  • Project & Portfolio Management Agile & Waterfall Delivery Methodologies

PROFESSIONAL EXPERIENCE:

Confidential, Silver Spring, MD

Manager, systems development & delivery

Responsibilities:

  • Led year-long project to rollout major release of the International Affiliate Management System that led to revenue generation, subscriber growth, and affiliate retention. Guided team in redesigning the invoicing module to meet the needs of each country, improving accuracy of invoices and enabling sales teams in each region to provide new favorable contracts to affiliates. Hired additional staff, facilitated technical designs and code reviews, utilized Java, SQL Server, SSIS and Crystal Reports.
  • Managed a multi-phased project to replace three international reporting systems with a consolidated system leveraging a custom Java based dynamic reporting interface and a SSRS reporting engine that eliminated $60K in licensing costs, eradicated duplicate reports, and provided users across Europe, Latin America, and Asia Pacific regions with a centralized means to access reports.
  • Led the development and enhancements of internal/external PL/SQL, SQL Server, SSIS and SSRS applications to integrate internal domestic and international systems, and provide data to external vendors, partners, and international regulatory agencies in CSV and XML formats. Recruited and led the efforts of remote developers in Miami and London.
  • Directed the decommissioning of a Datamart with numerous complex dependencies that saved $100K in yearly Oracle licensing fees. Collaborated with users, business analysts, and vendors throughout Latin America, Europe, and Asia Pacific regions to migrate interfaces and reports to Oracle transactional database.
  • Turned around and elevated performance of the Remedy ITIL Service Management development team. Drove the adoption of SLDC standards, trained on new role and technology, and migrated system to the Cloud-based ServiceNow Platform.
  • Developed technical training programs that increased the team’s competency levels with new technologies. Instituted coding standards and code review best practices that improved quality and timely delivery of solutions.
  • Successfully turned around the failing DORS project to deliver the system within 6 weeks. Identified issues, renegotiated project schedule and deliverables, and drove the adoption of Agile best practices. Technologies employed include Java, Web Methods and SQL Server.

Confidential

TECHNICAL LEADER

Responsibilities:

  • Granted “Outstanding Achievement” Awards in 2005 and 2006 for successfully delivering 2 projects, on-time, on budget, and with high level of quality and user acceptance, including the largest project at the time in the history of the company.
  • Introduced and oversaw the adoption of SDLC best practices and Peer Code Reviews that greatly improved quality.
  • Developed new modules and reports using Oracle PL/SQL, Oracle Forms and Reports.
  • Migrated legacy MS DTS packages to MS SSIS packages.
  • Replaced contractors with employees, integrated existing development team in Miami, and instituted cross training programs to eliminate single points of failure.

Confidential

SENIOR APPLICATION DEVELOPER

Responsibilities:

  • Designed, developed, and implemented new functionality into Affiliate Information System leveraging PowerBuilder and MS SQL Server technology.
  • Assisted in developing the roadmap to integrate the Affiliate Information System with third-party software.

Confidential

B usiness AREA MANAGER / PROJECT MANAGER

Responsibilities:

  • Gathered requirements, designed, developed, and implemented solutions using PowerBuilder and MS SQL Server, managed the development, BA, and QA teams.
  • Assumed responsibility for the managing third-party vendor in developing the new Market Index Tracking System leveraging Cold Fusion technology that automated manual functions.
  • Planned, tracked, managed, and ensured the timely rollout of new projects.
  • Identified business needs, estimated costs, assigned resources, and ensured the on-time and quality delivery of new systems and functionality.

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