Salesforce Architect Resume

SUMMARY:

Confidential has recent experience selling and implementing Salesforce CRM Classic and Lightning application projects.
15 years of experience in the discipline of CRM Determined requirements to design and architect solutions.
Translated business requirements into well - architected solutions that best leverage the Salesforce platform.
Hands on experience in writing queries using SOQL and SOSL in Apex Classes and Triggers.
Experience in modifying visualforce pages to be supported in Lightning Experience and Interacting with Siebel team and understanding the technical and functional activities good understanding of lightning mode and its features.
Lead technical design sessions; architect and document technical solutions that are aligned with client business objectives.
Experienced in implementation of the Confidential .
Experienced in Migrating data between Siebel CRM and Confidential .
Managed the technical delivery of custom development, integrations, and data migration elements of the Salesforce implementations.
Developed custom solutions and interfaces leveraging the Salesforce platform.
Managed technical scopes and client expectations.
Experience in Wave Analytics, Confidential, Stay-in-front CRM platforms

TECHNICAL SKILLS:

Project Management
Customer Relationship Management (CRM)
Enterprise Resource Planning (ERP)
Salesforce Sales, Service, Marketing with Confidential, Health, Communities Clouds
Apttus Configure Price Quote
Agile Project Methodology
Waterfall Project Methodology

WORK HISTORY:

Confidential

Salesforce Architect

Responsibilities:

Sold and lead the implementation of the Customer Responsiveness Project on the Salesforce Lightning Sales Cloud Platform by managing Confidential Salesforce development resources .
Working Knowledge on Sales Cloud, Service Cloud, Custom Cloud and Apex Programming on Confidential Platform.
Lead Apttus review meetings for progress of over 250 change requests including long term Confidential - Configure Price Quote initiatives within Saint-Gobain Performance Plastics in Solon, Ohio.
Migrated data between Siebel CRM and Confidential
Worked on Salesforce Wave Analytics & used Business Intelligence tools within to update records & create tasks & custom dashboards for User Communities the sales & accounting department for tasks such as event monitoring.
Analyzed visualforce pages and made changes to work efficiently in both classic and lightning mode.
Involved in data migration and integration using Apex Data Loader.

Salesforce Architect

Confidential, Albany, NY

Responsibilities:

Implemented Confidential solution using Confidential & Contract and billing Management.
Deliverables included: Rapid Solution Workshops, Functionality Matrix, Salesforce Fit Gap Analysis, and Salesforce Solution Architecture.
Worked with Visual force Pages, Custom Controllers, Extension Controllers, Apex Coding, Apex Batches, Apex Web Services, App Exchange deployment, Apex Classes and Apex Triggers.
Developed Formulas, Assignment rules, Escalation rules to enable proper routing of cases to the case team membersWorked on Salesforce Communities and created VF pages for Communities.

Confidential

Salesforce Architect

Responsibilities:

Sold and lead the implementation of the Confidential Inspections and Permitting System.
Developed Apex Triggers, Apex Classes and Test Methods using proper controls & syntax and also experience in writing unit test cases.
Executed extensive Salesforce testing of the 41 developed change requests which were implemented into three production releases.
Along with experience in using and implementing Confidential on Production environment, also supporting the Business users with Quoting related help.

Salesforce Architect March, 2016 to May, 2016

Confidential, Waltham, MA

Responsibilities:

Developed Apex Classes, Apex Triggers, Components, Visual force Pages and Controller classes for various functional needs in the application.
Experience working across various SFDC implementations that are covering Sales cloud, Service Cloud and Confidential .
Responsibilities included gathering and writing up new business requirements in the Veeva CRM environment and supervised the customizations in the development sprints.

Confidential

Salesforce Consultant

Responsibilities:

Used Confidential to configure, price and quote deals which improved the sales process.
Integrated on premise Mainframe Case, Confidential and reporting systems with Salesforce REST APIs.
The following functions where designed, modified and implemented: Business Planning, Lead Routing, Partner Onboard Management, Chatter Communities, eMail Templates, Content Collaboration, Partner Agreement, Opportunity Management, Basic Forecasting, POS Visibility, Pricing Exception Process, Sprint Planning, Transformation Management and Marketo interface to Salesforce.