PROFESSIONAL SUMMARY:

• Certified Salesforce Platform Developer and Administrator.
• Around 8 year’s experience in IT industry with Over 7 years’ experience on Salesforce.com Administration and development.
• Involved on Salesforce configuration, customization, integration, deployment, communities and classic to lightning migration in Salesforce Systems.
• Good understanding of Software Development Life Cycle (SDLC) with experience in requirement gathering, Analysis, Designing, Development and Testing by interacting with business analysts and SME’s.
• Experience working with Force.com IDE in design and development of Custom Application for Complex Business Processes in Marketing, Sales and Service Cloud Modules.
• Good understanding of Salesforce governor limits and an effective team player with excellent problem solving and interpersonal skills.
• Experienced in system security settings and SFDC Administrative tasks such as creating Profiles, Roles, Users, Page Layouts, Record Types , Reports, and Dashboards .
• Experience in working with Force.com API, Custom Tabs, Custom Objects, App Exchange Packages & Custom Application, Analytic Snapshots, Reports and Dashboards.
• Experience in automating complex business processes using Org - Wide default, Sharing rules , Process builder, Workflows, Approval processes and validation rules .
• Data Transformation and Data Cleansing activities while transferring the data to the external system using Informatics on Demand for data efficiency in Salesforce systems.
• Experienced in Importing data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader, JitterBit and Import Wizard . Involved in data integration and data migration tasks of the Salesforce.com.
• Proficient in creating Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Hands on development experience in creating Lightning Applications on Salesforce1 .
• Experience in customizing visual force pages to align with Salesforce Lightning UI For Web version and Salesforce1 mobile applications and SLDS and Lightning Components .
• Experience in SFDC development using Visualforce Pages and Components, Apex Classes Custom Controllers and Controller extensions, Batch Apex and Test Classes, SOQL, SOSL and Apex Triggers.
• Expertise in web technologies like Aura , HTML5, XML, CSS, JavaScript , AJAX for Front-End development.
• Understanding and functionality of Web Services for SOAP API and REST API.
• Experience in validating and deploying of meta-data with Salesforce Change Sets and Release Management from different sandboxes to production.

TECHNICAL SKILLS:

Salesforce Technologies: Apex Classes, Apex Trigger, Apex Scheduler, & Apex Web Service, Partner WSDL & Enterprise WSDL, Visual Force (Page, Component & Controllers)

Custom Integration: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom settings, Custom labels and Tabs, Email Services, Role Hierarchy, Dashboards, Security Controls, App Exchange Package & Custom Application and Sandbox data loading

Force.com tools: Apex Data loader, Force.com Apex Explorer, AJAX tool kit, Force.com Migration Tool, Force.com Excel connector

Eclipse IDE plug: in, Force.com, Jenkins.

Operating Systems: Windows XP/Vista/7, Linux

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Sr. Salesforce Developer

Responsibilities-

• Implemented Sales Cloud along with integrations to Legacy applications and External partners
• Designed and deployed the Custom objects, Entity-Relationship data model, Formulas, Validation rules on the objects, Page layouts, Custom tabs.
• Configured Security using Profiles, Permission Sets, OWD, Roles, and Sharing Rules, to suit to the needs of the application.
• Created Page Layouts, Record Types, and Search Layouts to organize fields, custom links, related lists, and other components on record pages.
• Created Users, Public Groups, Queues manage assignment rules, sharing rules
• Worked on Account Management involving Integration with External Legacy System using SOAP/REST based Web Service Callouts.
• Performed Asynchronous Callouts using the Future Annotation and executed the future methods from Triggers.
• Developed Triggers to accommodate complex business logic.
• Designed and Developed Batch Classes to handle bulk logic and invoked from Trigger Context asynchronously.
• Designed complex logic involving Apex Controllers (Standard, Custom Controllers and Extension Classes)
• Implemented the Standard Set Controller and its attributes to paginate the records in Visual Force Pages.
• Designed Visual Force Pages to display data dynamically fetched from real time integration and worked on developing client-side logic using Java Script and HTML.
• Implemented the Single and Mass Email Messaging feature to automate the Emails based on business logic.
• Developed inbound email services to process leads from third party vendors.
• Developed Test classes to support Code Coverage for deployment to production and performed smoke tests before QA Validation.
• Involved in Data Migration Activities to handle bulk loads using APEX Data Loader.
• Worked on minor enhancements with Echo Sign Managed Package to handle Electronic Signature during the Institutional Plan signup.
• Performed IDE, Change Sets and ANT Script deployments as needed and validated the components before deployment to ensure a smooth process.

Environment: SalesForce CRM, Apex Data Loader, Visualforce pages, Batch Apex, Triggers, Test Classes, Validation Rules, Workflows, Approval processes, Profiles, Sharing Rules SOAP and REST API Web Services, Jira, CVS, Eclipse, Java

Confidential, Atlanta, GA

Sr. Salesforce Developer

Responsibilities:

• Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, Validation Rules and managed the application security.
• Involved in Salesforce.com Application Setup activities and customized the applications to match the functional needs of the organization
• Used to Design, develop, deploys and supports in-house and third-party software Financial Force, contact center applications for Client's sales & used to Support users.
• Assist and advise in license maintenance activities and generate regular reports to keep track of license usage and share with the senior management .
• Extracting Reports and designing Dashboards and used to track reports for data quality analysis to achieve data efficiency in the Salesforce systems.
• Implemented new enhancements including creation of Workflows, email alerts and email templates, process builders.
• Performed Data migration using Import wizard, Data Loader and scheduling timely data backup operations using Apex scheduler.
• Performed Apttus CPQ related configuration for product setup, approval rules, Process builders and flows.
• Used Salesforce Wave Analytics Analytics Cloud , which is used for mobile access and data visualization.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of page.
• Developed the Lightning App, Lightning App Builder, Lightning Utility Bar, Lightning Components .
• Developed APEX Classes Controller Classes, Batch Class, Scheduled and Test Classes, APEX Triggers, and VF pages for various functional needs and implemented the business logic as per the requirements.
• Used to work on Test Classes to avoid Test Harness in the Salesforce Systems.
• Involving in doing unit testing by writing test classes and working with SIT, QA and UAT.
• Used to work on support and maintenance of Integration points with various internal systems ( Concur and UltiPro ) using API’s Dell Boomi
• Integrated with External sources by making callouts that used SOAP/REST.
• Involved with release manager and used to perform application updates, operating system patches, security improvements, across multiple sandbox environments
• Release Management (Managing different Salesforce instances and Releases) and involved in Data Migration and Deployment activities.

Environment: Saleforce.com platform, SFDC, Apex Language, Visualforce (Pages, Component, Controllers), Pages, Data Loader, App exchange, Apex Triggers, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, Charlotte, NC

Salesforce Consultant

Responsibilities:

• Involved in migration of data from existing CRM Software (Babson CRM) to Salesforce CRM system.
• Involved in Discussions with Business Analyst and Project Managers to provide best solutions possible in Salesforce for the requirements collected.
• Used to work on Marketing , Sales and Service clouds that has around 200+ users and serving global sales teams.
• Worked on Integration project from Everest System to Salesforce CRM.
• Works in an agile team, collaborates with strategists, designers, and developers to design, develop and deliver solutions within the Salesforce Marketing Cloud.
• Managed, troubleshot users access, roles, permissions and visibility issues to channels, apps and tools in Marketing Cloud
• Experience working on various automations as workflows, validations and rules.
• Hands on experience on Salesforce Lightning for Customizing Reports and Dashboards for business use. Used to Export and import into Salesforce org’s using Dataloader.io and Jitterbit.
• Worked on Data cleansing activities, managing data duplicity and Mass deletion of irrelevant data and profiles cleaning activities.
• Used to validate and deploy data between sandboxes via Salesforce Change Sets.
• Responsible for writing and changing several SOQL query statements to avoid Governor Limits for the transactions during code refactoring .
• Experienced in working with Lightning components on smart devices and added Lightning Component to Lightning Pages and Record Pages
• Worked on transition of existing Visualforce Pages Classic mode into Salesforce Lightning UI experience For Salesforce1 mobile applications and Lightning .
• Salesforce1 - to display Visualforce pages on Salesforce1 Mobile App- Changed view into Salesforce lightning by adding style sheets and custom programming (Using HTML, CSS, JS and SLDS tags)
• Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements. Re-usable UI Components with Lightning Component Framework.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Involved in development of Visual force page to display form which is controlled by Apex controller, Process Builder, Approval Process, Test Class and uploaded legacy data into Salesforce org using Data Loader.io
• Opportunity Stale Email Alerts Capability - Involves development of Batch apex to check stale opportunities on weekly basis and send an Email Alerts to the users and opportunity owners.
• Involved in developing of Trigger, Apex controllers (To process Mobile Call Reports and Mobile Opportunities), Action buttons and process builders to call invocable methods.
• Developed an Invocable Method (Apex class with a query which pulls the records starts with an image and ends with .png), which can be fired with the help of Process Builder Mechanism.
• Developed a Visual Force page & components and Apex Controller (Wrapper Class) to display data from different objects (Task, Account, and Product) in Excel Format as of built-in Salesforce Report.
• Involved in providing support to users on Integration of Salesforce with the Everest System (Key Financial System) using REST API Web services .
• Used to work on maintenance of data backup with DBamp/ SQL Data sync with Salesforce.
• Involved in Analysis of readiness to covert classic to Salesforce Lightning system . And to use SLDS system for further modifications.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
• Used apex-testing framework to write Test Classes to improve code efficiency.
• Release management using change sets, Eclipse IDE and used Jenkins Continuous Integration between sandboxes and to production
• Used to work closely with release manager to plan life cycle, which includes scheduling, coordinating and the management of releases across the enterprise for multiple applications, which includes patches and security improvements .
• Used to work on support and maintenance of Integration points with various internal systems ( Investor Tracking, Report ) using API’s
• Experience in Web Services API’s to connect and develop SOAP and RESTful Web Services with the different Applications.
• Worked on different App-Exchange products as Fieldtrip, Rollup Helper, Apttus CPQ, Seismic and DB-Amp integration tool.

Environment : S alesforce.com platform, Apex language, Visual Force (Pages, Component, Controllers, Extensions), Lightning, Workflow & Approvals, Apex Triggers, Email Services, Web Services, Security Controls , Data Loader, HTML, Java Script, J-query, Eclipse IDE Plug-in.

Confidential, Denver, CO

Salesforce Developer

Responsibilities:

• Interacted with Business Analysts and Developers to design better test plan and strategies based on the requirements of the business.
• Configured user Roles, Profiles, sharing settings, organization wide defaults based on requirement.
• Free hands of creating workflow, validation rules, Auto-Response Rules, Approval process, email alerts and templates, and field updates
• Create various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Sales force.
• Customized objects and fields using master detail relationship, look up relationship depending on the requirements.
• Performs new release evaluations with Business Owner & manages new functionality rollouts.
• Significant work analyzing, loading, cleansing and extracting data (and meta-data) using Workbench, Developer Console, Dataloader.io and the Eclipse IDE.
• Generated SOSL and SOQL statements to search the information
• Experience in building Visual Force Pages, APEX Controllers and VF Components, Advanced Search Functionality, Custom Objects, Reports, Analytic Snapshots.
• Developed VF Pages, Controller classes Test Classes and Batch Apex and Apex Triggers on Force.com platform to customize application according to the functional needs.
• Worked on various AppExchange products like Docusign, Conga Composer, S-Doc, data.com clean assessment etc., according to the needs of the organization.
• Involved in data migration from Excel to Sales force using Apex Data Loader.
• Used to deploy Salesforce components from Sandbox to different sandboxes and production using change-sets.

Environment: Salesforce.com, Apex, Visualforce, Data Loader, Service Cloud, Workflow & Approvals, AppExchange, Ad hoc Reports, Custom Objects, Custom Tabs, Email Services, Data Migration, Data Loader, SF Explorer and Eclipse IDE Plug-in.

Confidential

Salesforce Developer

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized apps to match the functional needs of the organization.
• Analyzed the business requirements and transformed to Salesforce technical requirement.
• Worked in Agile Methodology Process attended daily standup calls.
• Experienced in customizing standard objects like Accounts, Contacts, Opportunities, Products, and Price books, Cases, Leads.
• Proficient in security configurations and sharing rules at object, field, and record level for different users at different levels of organization
• Experience in working with custom objects and fields, page layouts, Workflows and Approval Processes, Validation Rules, Formula fields, Record Types, Roles and Profiles .
• Created custom Dashboards for manager’s home page and gave accessibility to dashboards for authorized people
• Created email alerts, automatic updates using Workflow rules. Used Approval processes and Escalation rules .
• Using Apex Data Loader for migrating records to Salesforce
• Used Sandbox for testing, Force.com IDE for creating, modifying and deploying to different sandboxes.

Environment: Salesforce.com platform, Apex Script, Visualforce Pages, Controllers, CSS, Workflow & Approvals, List Views, Email Templates, Custom Objects, Custom Tabs, Page Layouts, Email Services, Reports, Dashboards, SQL, Windows.

Confidential

Java web developer

Responsibilities:

• Completely involved in full SDLC phases like requirement analysis, Design, Coding Testing, deployment and packaging of the application and support
• IDE Platform for development was RSA 7 and deployment on Web Sphere
• Front end components were developed using Java, JSP, HTML, DOJO, JQUERY AJAX and DHTML
• Developed Restful web services
• Developed ASP pages for the L&P which are needed in the application
• Java 5 is used for object-oriented programming (OOPS)
• The data is extracted from DB2 and Oracle
• J2EE Design Patterns used are Model View Controller, Singleton, Factory, Value Object Pattern
• Developed new stored Procedures which are called in the application
• CVS is used for version control. Test cases are written using JUNIT framework