SUMMARY:

• Confidential ’s experience includes strategic planning, performance optimization, new business development, budgets and finance, corporate administration, world class information services providers, crisis management, organizational leadership, business transformation, organizational change management, multi - site operations, international, channel marketing, decision making, consensus building, governance, policies, procedures, compliance, business needs assessments, M&A, cost management, product requirements, implementation management and cyber security.
• In his role as Chief Information Officer, Confidential led software development, ERP/CRM/BI applications, web applications, systems integration, supplier integration, planning, operations, Confidential and PCI audits, data centers, outsourcing and vendor management, contract negotiation, decision support systems, business support systems and operational support systems.
• His industry specialties include Insurance, Manufacturing and Finance. Confidential is skilled at gaining consensus and buy-in at many levels, both internally and externally, to move initiatives forward.

FUNCTIONAL SKILLS:

DevOps: Lead cross-disciplinary teams of software developers and operations teams to build, evolving and operate resilient systems in a rapidly-changing environment

Marketing: Email Campaign Automation, Event Management, Lead Scoring, Content Management, Syndication, Multi-Language Localization, Video Distribution, Social Network Application Lead Integration, Web forms, Push Marketing, SEO, Social Marketing and CRM Integration

Sales: Distribution and Direct Sales: Activity Management, Alerts & Notification automation, Opportunity Management, Orders to Cash, Task Management, Business Intelligence, Analytics, CRM to ERP Integration

Operations: Order Management Automation, order to cash, approval automation, product planning and development, MRP, BOM integration, multi-site contract manufacturing, shipping automation, payments, bar coding automation, inventory automation, finished goods, parts management, cost management, FIFO, LIFO, alternative supplier, work orders, scheduling, capacity, resiliency, maintainability, workflow management, quality control automation, manufacturing process, manufacturing projects, manufacturing flow, product life cycle management, warehousing, receiving, put away, picking and packing, shipping automation integration, customer service, customer contact, call center integration, OFAC, ALM, MTTR, Snapshot, Incremental Backup, Full Backup, RTO, RPO, Recovery Point.

Financial: general ledger, invoicing, payables, receivables, check printing

Outsourcing: Evaluating and analyzing organizational functions and skills requirements, identifying resource risks, evaluating outsource company capabilities, contract development and negotiation, BPO strategy/resource management

IT Transformation: Cloud, Cloud Integration, develop and present proposals, marketing analysis, technology trend analysis, public speaking, ITIL framework, process consulting, compliance advisory, risk identification and mitigation, multi-vendor service integration, consolidation, virtualization, managed services (SaaS), cloud strategy, migration, deployment and management, data center architecture, network architecture, security architecture

TECHNICAL SKILLS:

Development: Subversion, Ralley, Scrum, Agile, Evernote, LAMP Stack, PHP, C, C++, C#, Java, VB, Shell Scripts

Software: Oracle, EFT, OFAC, JDE Edwards, BI, Analytics, Peoplesoft, PLM, SAP, SalesForce, SugarCRM, Compiere ERP, OpenERP, MRP, Joomla, Microsoft (SharePoint, Excel, PowerPoint, Outlook, Project, Word, Exchange, MS SQL, Active Directory, IIS, SAS, MMS, Workflow Foundation, Visio, Crystal Reports, Clarity, Citrix, PaaS, SaaS, Iaas.

Protocols: LAN (TCP/IP, Token-Ring, Ethernet, Gigabit Ethernet, 10GE, VLAN); WAN/MAN (IP, DHCP, DNS, T1, E1, T3, DS3, OSPF, BGP, EIGRP, Frame Relay, PPP, VPN, ATM, MPLS, DWDM, SONET); Other (SMTP, SNMP, Telnet, FTP, TFTP, TCP, UDP, HTML, XML, XSLT, LDAP, RSS), Voice (H.323, H.248, SIP, MGP, RTP, ISDN, CAS, Analog, E&M))

Monitoring / Management: Zenoss, HP Opsware, Computer Associates CMDB, Healthcheck, Solarwinds, Remedy, Nagios, Cacti, ServiceNow, Archer, Bugzilla, Checkpoint, CiscoWorks, Apache, Dell OpenManage, HP Openview, EMC Data Management, Veritas, LogLogic, Microsoft SMS/MOM, Network General, Fluke, Wireshark, Clearsight, Spirent, FACETs, Trackit.

Methodologies: Agile, Scrum, Waterfall, PMI, BPM, RAD, SDLC, SLA

Control Frameworks: COBit5, COSO, FISMA, HIPAA, PCI, ISO, NIST 800-53, ITIL, ZACHMAN

Operating Systems: VMware, vCenter, XenServer, UNIX (Solaris, HP-UX, AIX), Windows (Vista, Windows 7, XP, NT, 2000/3/7, 2008R2, 2012), Mainframe (IBM OSx, MVS), Linux (Debian, Centos, Ubuntu)

Financial: Microsoft Navision, PeopleSoft, Lawson, JD Edwards, ROI, NPV, Variance, General Ledger, Accounts Payable/Receivable, Disbursements.

Wireless/Mobile: iPhone, iPad, 3G, 4G LTE, Hot Spot, Windows Mobile, Blackberry BES, WIFI, GPS, SMS, IM, Text Messaging, Mobile Router

Imaging: Oncore, Onbase, IBM Printers, HP, Xerox, Fax, Scanner.

Rules & Regulation: Confidential, HIPAA, SAS 70, ISO, OSHA

Facilities: Facility Floor Layout, Physical Floor Engineering, Hot / Cold Aisle, Rack Design, CAT6, (SM) Single Mode, (MM) Multi-Mode Structured Cabling, KVM Design, Electrical, Cummings Generator, CRAC, HVAC, Step-down Transformer, Manual Breaker, Liebert UPS, Chiller, FM2000, Biohazard Security, Grounding, Dry Sprinkler, Fireproof Walls, Visitor Logging, 24x7 Monitoring, Dual Power Grid, Dual Entrance Facilities, Access Logging, Hazardous Waste, Flood Plain.

RDBMS: MS SQL, DB2, MySQL, Oracle

Computing Environments: Cloud, VMWare, XenServer, SaaS, Cloud Computing, CDN, Hosting

Voice / Video / Data Environments: Juniper, Avaya, Cisco, NetGear, Fortinet, Nortel, Skype, Polycom, Tanberg, Audix, Dialogic, Genesis, CSS7, VoIP, SIP, PBX, IRV, VRU, ACD, Switch, Router, Firewall, Remote VPN, Web Meeting, ILEC, IXC, Peering.

Security: Cybersecurity, DMZ, PKI, NAT, SSL, SSH, TLS, WTLS, 3Des, Magnetic Cards, Two-factor Authentication, End-Point, IDP-IDS, Qualys, Nessus, Man Trap, Biometric Authentication, CCTV Security Cams, IP Security Cams, Alarms, Alerts, Access Logging, RSA Secure ID. RAS

Storage: DAS, SAN, NAS, EMC, Equalogic, Raid 5, SATA, iSCSI, FC

PROFESSIONAL EXPERIENCE:

Director IT Strategic Consulting

Confidential

Responsibilities:

• Develop C-Level business relationships
• Lead client workshops and meetings
• Document business goals and priorities
• Discover the existing disaster recovery business processes and technologies
• Present the IT future-state vision to CIO, Controller and NLG Organization Risk Committee
• Lead client business DR/BCP sales strategies
• Manage onsite and offsite consulting resources

Confidential

Director IT Strategy Consulting

Responsibilities:

• Develop C-Level business relationships
• Lead consulting team and client workshops
• Document business goals and priorities
• Discover the existing Oracle ERP, MRP and CRM business processes and support resources
• Present the IT future-state vision to CIO and client senior executive teams
• Define the migration roadmap, resource budget and high level timing.
• Write SOW and lead $1m sale in Professional Services
• Manage onsite and offsite consulting resources

Confidential

Director IT Strategy Consulting

Responsibilities:

• Consult with senior management teams to develop platform strategy
• Develop and analyze SAP and Oracle ERP and BI solution alternatives
• Lead consulting teams and client workshops
• Align divisional plans with enterprise plans
• Present future-state strategy, budget, solution architectures and timeline to CFO and teams

Confidential

Director IT Strategy Consulting

Responsibilities:

• Consult with senior management teams to develop strategic sourcing model
• Develop and analyzed hire, outsource, blended solution alternatives
• Evaluate onshore, offshore resource solutions
• Align plans with international multi-site manufacturing business
• Deliver sourcing solution alternatives to senior management teams
• Deliver pro’s, con’s, Confidential and high level timeline

Confidential

Chief Information Officer

Responsibilities:

• Manage DevOps (Software Development and Operations)
• Advise executive board and business owner
• Establish project management process
• Implement information technology cyber-security
• Re-engineer SalesForce applications
• Develop integrated cloud CRM, ERP and BI solutions for manufacturing/distribution
• Design/Deliver/Support DRM activation used.
• Consult with key sales and marketing stakeholders to plan web strategies to meet sales goals
• Introduce cloud strategies and enterprise architecture

Confidential

Consulting Project Manager

Responsibilities:

• Consult with senior management teams to develop project strategy
• Deliver enterprise architectural subject matter expertise
• Manage portfolio of 36 business unit projects
• Develop project plans, scopes and collaborated with the teams to coordinate implementations
• Assign tasks, monitored progress, identified actions, issues risks and change management

Confidential

Consulting Program Manager

Responsibilities:

• Manage the M&A Program portfolio of ten projects
• Collaborate with executive teams and Bain to define program goals and timelines
• Lead project managers in the development and implementation of project plans
• Consult with executive teams to align program objectives with business goals
• Analyze TSA and outsource Contracts
• Hire IT professionals to successfully deliver multiple high-priority integration projects
• Deliver large scale M&A program 6 months early and $2.5m under budget

Confidential

Director of Technology - Head of IT

Responsibilities:

• Manage DevOps (Software Development and Operations)
• Develop company strategy for Sarbanes Oxley and PCI compliance, liaison auditors
• Develop 3yr IT strategic plan and map goals to the 3yr business plan
• Define and establish application portfolio planning
• Plan and implement 14 mergers and acquisitions, NBC, CBS, ABC Affiliates
• Implement cyber security

Confidential

Director of Technology

Responsibilities:

• Manage software development and operations
• Define enterprise architecture and migration plan
• Migrate to .NET architect and interactive software for subscriber base of 265,000
• Hire and manage US and international outsourced software development staff
• Data center design and implementation
• Merger and acquisition strategy

Confidential

Director of Network Architecture

Responsibilities:

• Define future-state storage data network architectures and system plans
• Manage Israeli offshore resources
• Collaborate with international software development.
• Data communications hardware quality assurance and stress testing
• Industry speaker and white paper publications

Confidential

Sr. Manager Professional Services

Responsibilities:

• Manage international data networking and voice systems professional services organization
• Align team objectives with sales and marketing goals.
• Hire and managed 45 full time professionals in US, Canada and Mexico
• Define unified communications, network systems and VoIP professional service processes
• Data network industry speaking and publications
• Manage budgets, project scopes, designs, RFPs and RFQs

Confidential

Sr Manager Technical Services

Responsibilities:

• Corporate technical planning $1B portfolio
• Client technical liaison
• Deliverer data network designs, RFIs/RFQs supporting $320/m annually
• Manage west region pre/ post systems technical teams
• Network operations center (NOC) consolidation
• Telecommunications switch facilities planning, administration and operations