SUMMARY:

• Having 9+ yearsofITExperience including 5+ years of salesforce full life cycle (SDLC) implementation experience as Salesforce Developer and Salesforce administrator.
• Have good working knowledge in querying salesforce.com database using SOQL & SOSL queries using Force.com Explorer.
• Strong experience working with Apex classes, Triggers, Controllers and Controller Extensions.
• Experience in implementing Salesforce Custom objects, Custom fields, Junction objects, Master - Detail relationships and Look-Up relationships.
• Experience in design of Dashboards, data binding and various other components as per the client and application requirements and awareness of the governor limits for a multi-tenant environment.
• Worked on SOAP API and REST API integrations.
• Involved in Data Integration and Migration by using Force.com data loaders, web based import wizards and Informatica cloud and Jitter bit.
• Personally exploring Salesforce Lightning app builder which enhances UI and drag and drop app building and good knowledge in Aura Application.
• Extensive experience of using declarative features like Validation rules, for satisfying complex business process automations.
• Worked extensively in Configuring Business Components, Business Objects, Screens, Views, Applets, Pick lists, Links and Joins.
• Workflow Policies, Runtime events, Script, User Properties, Business Services and RCR’s.
• Hands on experience in Inbound and Outbound web services
• Experience in Salesforce Testing and Administration spanning all facets of package software and SaaS application implementation.
• Experience in bulk data migration from Excel, MS outlook and Legacy Systems to Salesforce.com using Apex Data Loader, Import Wizard.
• Maintained the functional areas of Data management, Sales forecasting, Contacts, Leads, Campaigns, Dashboards and Reports.
• Well versed in cloud computing and on-premise infrastructure integration for Salesforce.com using Force.com platform, Batch Apex, Web Services with third party applications.
• Experience in working with databases such as Oracle, MySQL, and DB2 and have sound knowledge in creating Tables, Views and writing DDL, DML SQL queries.
• Knowledge in Bit bucket and how to push the code in Bit Bucket using Source tree and using command line also.

TECHNICAL SKILLS:

CRM Tools:: Salesforce.com

Salesforce Technologies:: Salesforce CRM, Apex, Triggers, Apex Classes/ Controllers, Visual force, JQuery, Angular JS Pages/Components, S-Controls, Workflow & Approvals, Case Management Custom Objects, Dashboards, Reports, SOQL and SOSL.

Salesforce API Tools: Apex Explorer, Offline Edition, App Exchange, Data Loader, Salesforce Connect

Integration Tools: Apex Data Loader

Languages:: Apex, C, C++, Java, SQL, HTML, XML

Operating Systems: Windows NT / 2000 / XP Pro / Vista/windows 7 /10

Databases: Oracle 11G, 9i, 8i

Database Tools: Toad, SQL Developer

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Sr. Salesforce Lightning Developer

Responsibilities:

• Worked on Small Group MGA Automation project to create Application plans, Admin contacts and update status to process the existing mechanism by using CSV files.
• Developed Lightning components, Global actions, process Builders and object specificactions according to business needs.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Modifying Visualforce pages to be supported in Lightning Experience and good understanding of Lightning and its features
• Implemented Email to lead, Web to lead functionalities and Data Loader to bulk load leads data into Salesforce.com from other databases and CSV files.
• Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.
• Involved in The Lightning Component framework is built on the open source Aura framework. It enables to build apps completely independent of data in Salesforce.
• Worked with Developer Sandbox and Force.com IDE to migrate written classes.
• Implemented Salesforce Chatter for internal users to share the deal information and status updated on various activities.
• Created many Lightning Components and server-side controllers to meet the business requirements.
• Developed rich UI using HTML5 and CSS3 in Visualforce pages and used JavaScript and JQuery to utilize the plug-ins.
• Migrated the standard and custom objects in standard experience to lightning experience.
• Handled ongoing customization/ alteration of Salesforce.com. to increase benefits and usability.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Created custom fields, pick lists, dependent pick lists, and validation formulas to the custom objects.
• Used Single sign-on, SAML settings to enable the user to login to various applications.
• Read the MGA CSV file and convert from Blob format to String, to create Staging records.
• Used Custom Setting to map CSV to Staging data.
• Develop Apex classes, soql queriesto create the MGA records from Staging.
• Updated the utility class and Trigger handler class to set up the automation process.
• Created static resource for Apex test classes for achieving 90% Test coverage.
• Used Dataloader.io for importing and exporting custom setting data.
• Updated the existing EEA data with recordtype using the soql scripts.
• Updated the Apex Batch jobs for purging the Staging records.
• Worked inAgile model with 3-week Sprint duration.
• Deployed the Dev components from Sandbox to BFX and then to Production using Ant migration tool.
• Used SVN for the version control.

Confidential, San Francisco, CA

Sr. Salesforce Admin/Developer

Responsibilities:

• Worked on the S2S ReplacementPOC project for integrating the Two Salesforce Orgs using Salesforce Connect, Platform event and Mulesoft.
• Lead the Object and Field deprecation project.
• Explored in depth for the limitations and leveraging the use of Salesforce Connect.
• Integrated the Salesforce DE org with Org62 for some objects for real time synchronization.
• Created Visual Force Page for replicating the DE Org HT portal and any CRUD operation is reflected in Org62 for real time synchronization using Salesforce Connect.
• Used the Apex synchronous methods to overcome the limitation of salesforce Connect.
• Explored the Existing Salesforce2Salesforce mechanism and limitations for integration.
• As a part of PoC, connected the two org and explored the possible adaptors.
• Used Salesforce CrossOrg Adaptor for integration.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Developed lightning pages and displayed it in community builder.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Working experience with Lightning Component Framework, using Lightning component in Visual force and adding to lightning component to salesforce1. Proficient in configuring and customizing Salesforce App.
• Involved in working with Wave analytics cloud, and an in-depth knowledge of its features and applications.
• Extensively used Agile Scrum methodology to reach our business team goal by gathering day-to-day requirements and building them using Force.com platform.
• Used Rest Web services to flow the Data from Salesforce to Connected App and vice-versa.
• Used salesforce Marketing Cloud (Lead Pardot) and Marketta for marketing automation and analytics software for email, mobile, social and online marketing.
• Used omni-channel to assign leads to sales people.
• Used omni-channel for creating cases, chats, sos video calls, social posts, orders and custom objects
• Worked on assigning the routing configuration to salesforce queue and items to agents using omni channel configuration.
• Involved in querying sales force tables using SOQL & SOSL queries using Force.com Explorer.
• Created the VF page as per the Org62 HT Pref object.

Confidential, Arlington, VA

Sr. Salesforce Developer

Responsibilities:

• Implemented the Salesforce.com applications using Agile SCRUM Methodology that involves the iterative development.
• Developed Apex classes, Utility classes to use them for multiple functionalities.
• Used SOQL & SOSL with consideration to Manage Limits for data manipulation needs of the application using platform database objects.
• Developed different Visual Force Pages using visual force components and configured them for great UI experience.
• Experience using version control system - SVN for managing source code.
• Have used Eclipse IDE and Change Set, Auto Rabit to deploy all the classes, triggers, objects, components, pages from sandbox environment to production environment.
• Developed various Batch Apex classes and scheduled those using Apex Schedulable classes on hourly basis.
• Worked on enhancements for Salesforce application in production requested by business users from time to time.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.
• Created email templates and inbound emails using Visual force for the clients and customers.
• Developed Apex Test Classes with assurance of maximum code coverage.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Designed Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Implemented Service cloud and customized the mail merge template to automate the email to case.
• Using Java application integrated Salesforce by using SOAP, WSDL and BULK API to
• Worked on SIT, UAT and MTP Data Migration Validation.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
• Developed and supported Extraction, Transformation and Load process (ETL) using Informatica.
• Worked in developing various lightning components using Aura events and lightning applications.
• Created Lightning Component Tabs and Visualforce Tabs.
• Created Visualforce pages that use the lightning components.
• Worked on Advance salesforce authentication salesforce1 for application authentication
• Worked on data migration of objects like Account, contact, lead, attachments and custom objects from source SFDC to Target SFDC, used data loader and file exporter tools.
• Worked on integrating the existing system with external systems using WSDL, SOAP, and REST API.
• Experience integrating SFDC with applications like Oracle,FTP, BOX.Com, Mule soft, AWS.
• Implemented Salesforce web services like SOAP and REST API, Java, XML.
• Worked with Integration and web services. Integrated Salesforce with legacy systems using Apex Web services and outbound messaging.
• Integrated web services by generating the necessary stubs from the WSDL files for extracting the data from the other systems.
• Used third party tool - File exporter for migrating Documents, Attachments objects.

Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, Workbench, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, SQL Developer, SQL Plus, Microsoft SQL Server management Studio, Windows.

Confidential, Dallas - TX

Sr. Salesforce Admin/Consultant

Responsibilities:

• Created objects,fields,Validation Rules, workflow rules, time triggered tasks, email alerts, filed updates to implement business logic.
• Worked on maintaining the functional areas of accounts, contacts, leads, campaigns, opportunities, quotes, activities dashboards.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract and load data from comma separated values (CSV) files.
• Involved in data migration from Excel to Salesforce using Apex Data Loader.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects and have implemented the salescloud.
• Used agile methodology and interacted with different stakeholders and participated in the regular meetings.
• Extensively developed SFDC custom objects and workflow business rules, fields, views.
• Created Permission sets on a button to mass update of the cases through the list view so that many cases can be updated Confidential once.
• Enabled the case’s classification field update when an article is attached to the case even if the portal content is blank so that there will be complete classification information on each case.
• Created email templates and inbound emails using Visual force for the clients and customers.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Developed and supported Extraction, Transformation and Load process (ETL) using Informatica.
• Supported the data migration activities for migrating the data from various business sources with the support of Salesforce CRM.
• Used Data Loader extensively for data exports & imports.
• Used Eclipse based Force.com IDE and Change Sets to deploy Apex code.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
• Created custom Dashboards for manager’s home page and gave accessibility to dashboards for authorized people.

Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows.

Confidential, Plymouth, MI

Salesforce Developer

Responsibilities:

• Developed Apex Triggers, Apex Classes, Controllers and Test Classes within Governor Limits.
• Developed various Batch Apex Classes and scheduled those using Apex Schedulable Classes.
• Designed Visual force pages using Visual force Components, Style Sheets, JavaScript and JQuery.
• Created SFDC sites to provide public access to visual force pages.
• Implemented various Apex classes, Triggers, Batch & Schedulable classes and also the Future method for handling huge data transactions or Bulk operations.
• Developed a Visual Force Email Template which notifies the clients once it satisfies the business logic and when criteria are met. This also involved generating Client Logo and attaching to the template.
• Involved in client based meetings to fulfill the end requirement using BMC Remedy Force increasing the sales process.
• Used custom tools like Apex data loader & Jitter Bit for the handling the data for insertion, update & deletion.
• Worked on modifying various managed packages which includes Email Alerts to the Company.
• Created various Test Classes and deployed into Production which satisfies the code coverage.
• Created the Technical Document & the Test Case document for the in-house Salesforce Administrator to keep a track.
• Also worked and developed various Portal based requirements for the end clients to view the data.
• Created various Test Classes and deployed into Production which satisfies the code coverage.
• Proficient in administering, configuring User Profiles, Roles, Permissions, Validation Rules, Security Controls, Public Groups, Permission Sets, Workflow Rules, Approval Processes.
• Generated different Reports like standard, custom, tabular, summary, matrix and Joint to meet business requirements.
• Developed Assignment rules, Escalation rules to enable proper routing of cases to the case team members.
• Worked on Leads, Accounts, Contacts, Opportunities and Opportunity Price books.
• Created page layouts to organize fields, custom links, related lists, and Custom Buttons.
• Created Many-to-Many, Master-detail, Look up and Formula Fields to satisfy business needs.
• Migrated bulk data from Legacy Systems to Salesforce.

Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers), Visual Work flows, Apex Language, Data Loader, HTML, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Sandbox data loading, Eclipse IDE Plug-in

Confidential

Java/J2EE Consultant

Responsibilities:

• Used agile methodology for developing the application.
• Involved in developing the user interface using JSP’s, JSTL, HTML.
• Reviewing and analyzing data model for developing the Presentation layer and Value Objects.
• Developed, implemented, and maintained an asynchronous, AJAX based rich client for improved customer experience using XML data and XSLT templates.
• Responsible and active in the analysis, design, implementation, management, and deployment of full Software Development life-cycle of project (SDLC).
• Developing User Interface and implementing business process using JSP and Servlets.
• Development of the application that was used to create dynamic JSPs, given input from a database table containing information about the contents of the JSP being developed.
• Involved in writing the presentation layer in Java Server Pages (JSP).
• Wrote Servlets programming and JSP scripting for the communication between web browser and server.
• Responsible for coding SQL Statements and Stored procedures for back end communication using JDBC.
• Developed an API to write XML documents from a database. Utilized XML and XSL Transformation for dynamic web-content and database connectivity.
• Coded different deployment descriptors using XML. Generated Jar files are deployed on Apache Tomcat Server.
• Extensively worked with Eclipse IDE.
• Involved in the development of presentation layer and GUI framework in JSP. Client Side validations were done using JavaScript.
• Involved in code reviews and mentored the team in resolving issues.
• Participated in weekly design reviews and walkthroughs with project manager and development teams.
• Worked on RDBMS implementing using PL/SQL on oracle databases.
• Provide technical guidance to business analysts, gather the requirements and convert them into technical specifications/artifacts for developers to start.
• Developed SQL stored procedures and prepared statements for updating and accessing data from database.
• Development carried out under Eclipse Integrated Development Environment (IDE

Environment: Java, J2EE, WebLogic, Eclipse, JSP, JavaScript, HTML, XML and Oracle.