SUMMARY:

• To leverage strong federal agency and military background for a key contributing position with a very well established, ethical company that respects innovation, rewards contribution and fosters loyalty through career advancement opportunities.
• Demonstrated administrative strength with more than 8 years of experience within military and secure federal agency environments
• Served efficiently as Staff Assistant/Security Assistant
• Diplomatic and seasoned oral and written communication skills within diverse cultures
• Bilingual in Spanish (basic)
• Organized, courteous, professional, and thrive in a challenging environment
• Well versed in Windows 2000 - XP and Vista, MS Office (Word 2007-10, Access, Excel,
• Outlook, PowerPoint, and Outlook Express), ITAS (timekeeper), email, and Internet
• Type 50 words per minute
• Accustomed to maintaining proprietary and secured databases
• Greet and escort service personnel and office guests in a friendly and professional manner
• Holding a current Secret Clearance (both NSA and DOD)

PROFESSIONAL EXPERIENCE:

Confidential, Reston, VA

Administrative/Staff Assistant to the Director of the Office

Answer the phone lines, take messages, transfer and direct all calls from the main office line to the office personnel, answer questions or direct people in the right direction • Assist staff with general information • Submit trouble call tickets as well as, point of contact for tickets and making sure they are complete • Assist new check-ins with general information, concerns, and supply needs • Order supplies, receive supplies, go to the general store for supplies, organize supply closets and conduct inventory of supplies, and assist staff with accessing supplies • Scheduling/ re-scheduling calendars for the Director and office staff, reminding the Director about conflicting appointments • Setting up conference room and Lines for meetings • Organizing and putting materials together for briefings and events • Log in documents to maintain a tracking system for signed documents • Assist with the routing of correspondence and other documents, check to make sure that all of the documentation requested is present and organized, coordinate the staff throughout the drafting process of documents, • Check the mail twice a day and distribute/forward to proper personnel • Gov-Trip travel planner, Local travel requests, and process documents for travel • Print out packages requested by the staff • Coordinate with IQ staff on various tasks and requests • Update the Web Tracker, Story Tracker, and Inquiry Response Tracker • Send out weekly reports for the Web Tracker, Story Tracker, and Inquiry Response Tracker • Update the Social Media Calendar • Update voicemails and emergency contact information • Set-up conference room requests • Order Business cards • Point of contact for printer issues and supplies • Enter orders in POTS • Coordinate with Front Office Staff on various tasks • Create an electronic filing system • Displays customer service at the reception area, over the phone, and via e-mail • Other duties as assigned.

Confidential, Washington, DC

Administrative/Staff Assistant to the Director of the Office of Acquisitions

Answer the phone lines, take messages, transfer and direct all calls from the main office line to the office personnel. Answer questions or direct people in the right direction • Assist staff with general information • Submit trouble call tickets as well as, point of contact for tickets and making sure they are complete • Create floor plans for office renovations or new office arrangements using Visio • Assist new check-ins with general information, concerns, and supply needs • Order supplies, receive supplies and sign for them, go to the general store for supplies, organize supply closets and conduct inventory for supplies, and assist staff with accessing supplies • Accept contract proposal packages and stamp date and time •. Ensure vehicles are properly logged in/out and make sure vehicles are in proper location and in same condition as when signed out • Scheduling, re-scheduling, and printing out calendar for the Director, preparing meeting folders, maintaining meeting notes, and reminding the Director about appointments, and ensuring Director gets to meetings on time, Pulling the Director out of meetings • Organizing and putting materials together for briefings and events • Tracking mail and documents • Log in documents for the Director to maintain a tracking system for signed documents • Assist with the Data Request Audit, check to make sure that all of the documentation requested is present and organized, coordinate between the staff and auditors for the data request questions and concerns, collect and stage documents, and request conference rooms for the auditors to use for the audit • Check the mail twice a day and distribute/forward to proper personnel • Take all phone calls, emails, or concerns for the Monthly Vendor Briefing, update the attendee list, send out the invitations to vendors, add additional attendees as requested, collect all of the acceptance e-mails to coordinate with conference room staff for conference room set up, maintain power point presentation, prepare additional documents as needed, send out notifications to the staff to update the power point presentation, collect update information for the power point and update the power point presentation, save to thumb drive and ensure that it is taken to the presentation technician, print and hand out presentations and other documents, maintain Sign-in sheet, Collect Surveys • Update Telework spread sheet, NBS Recertification, Recognition List, Invoice Payment, Requisition Worksheet, ORF FY 2012 related reviews, Staff Phone List, 2012 Telework Log, ARRA 2012 Training Tracker, and format/edit Excel spread sheets when needed • Update division organization charts and update Federal Acquisition binders • submit copier readings • Gov-Trip travel planner • Maintain file library and log • Displays customer service at the reception area, over the phone, and via e-mail.

Confidential, Arlington, VA

Personnel Security Assistant

Responsible for processing and maintaining accountability of classified documents • Audit all personnel files to maintain and update the employee security clearance database • Enter all of the information from file audits into the database • Investigating security clearance information for new check-ins • Finger printing for background checks for new employees/contractors (digital and ink prints) • Sponsor new check-ins by creating new profiles for them in the employee HSPD-12 badging system • Monitor and advise • Maintain and update the JPAS database • Notify government staff on upcoming dates for contract and maintenance renewals for office equipment • Adjudicate completed background investigations • Use Adjudicative Guidelines to make initial security determination • Use the e-QIP system and various other external security data bases on a daily basis • Review newly submitted e-Qip forms • Conduct in-depth interviews to obtain information needed to complete security and/or suitability assessments • Conduct briefings and debriefings for newly assigned and departing personnel • Maintain personnel security files and periodically review and evaluate personnel security files, make determination to suspend or restrict access and clearances in accordance with agency policies • Experience in using the Defense Clearance and Investigation Index • Conduct research and compile data • Implementing physical security measures • oversight and daily interface with guard management • Investigating security clearance information for new check-ins • Finger printing for background checks for new employees/contractors (digital and ink prints) • Make and issue the proper badges to new employees/contractors based on their needs • Foreign National Visit Requests • Operating the visitor’s desk • Oversees all day-to-day activities involving access control and personnel security (including visitor control) • Observing and maintaining visitor’s logs • Building access key or badge issue/accountability • Special events for both classified and unclassified facilities • Participated in physical security risk assessments • Passport and Visa photos • and perform other duties as required.

Confidential

Administrative/Staff Assistant to the Assistant Secretary of Diplomatic Security

Routinely update all information in secured databases, creating tracking reports to monitor location changes for 451 official security professionals worldwide, requiring heavy contact with field offices, special agents, and diplomatic officials, including passport fraud issues • Responsible for timely handling of metered and packaged mail, including re-routing misdirected items • Scheduled 15-20 appointments weekly, logging member personal information into computer system maintaining confidentiality and ensuring no overlaps or conflicts • Generate power point slides using information provided for meetings • Efficiently provide the customer with the attention or information needed and referral to the appropriate resource • Resolve complaints to satisfaction of customers, effectively diffusing difficult situations • Answer a 10-line phone explaining services, forwarding calls to proper departments and/or taking accurate messages for up to 20 staff • Initiated new employee/contractor check-in process • Issued check-in sheet • Assigned seating • Issued general office supplies • Assisted new check-ins with receiving e-mail accounts and badges • Generated memos for personal or official use according to the need or purpose as well as proofread, review, and process documents • Type and submit letters, memos, and designation letters on or ahead of schedule with accurate grammar, punctuation, and spelling • Process and proofread documents such as Department Notices, Cables, and forwarded for clearance /approval • Organize filing systems in alphabetical order and by date saving time and increasing efficiency by 60% and maintain file logs • Trained in Defense Travel System (DTS) to input travelers reservations, change the costs, and make amendments • Maintain and update Taskers for upcoming and past due projects that need to be complete or extended before the due date • Properly handled and maintain classified equipment and/or information • Take inventory of all office equipment assigned by serial number Accurately tracked/trailed documents hard copy and electronic.

Confidential, Norfolk, VA

Ship Serviceman/Administrative Assistant

Served on USS George Washington and the USS Theodore Roosevelt

Responsible for shipboard supervision of 10-15 crew, handling laundry, supplies, kitchen management and all surrounding processes including health regulation compliance, safe food handling practices, supplies, preparation, procurement via squadron runs to coordinate the food and clean clothing (including dry cleaning) for 5500 personnel on board, whether docked or shipped out to sea on duty • Ran the company store on board • Responsible for all physical inventory, rotation of products, all equipment and reconciliations of all accounts • Created two databases (military/secured) • Maintained hard files and electronic records for 460 personnel on Command • Initiated check-in process for new personnel • Assisted new personnel with filling out forms pertaining to their personal contact information and special needs • Assigned new personnel with a temporary duty stations and base housing • Updated a database with all new check-in and personnel information daily • Responsible for all physical inventory, rotation of products, all equipment and reconciliations of all accounts • When assigned to shore duty, reported to the Commanding Officer, verifying timecards, entering data, maintaining records, receptionist, and general administration.