Senior Knowledge Management Officer and Systems Analyst Resume DC - Hire IT People

SUMMARY

15+ Years’ Agency Experience: DoD, DoE, DoS, FBI, DIA
Cyber Security Solutions Architect: CompTIA Security+, C&A, A&A, RMF, CDM, Cloud, IAM, CEASARS
(3) ITILv3 C ertifications: Foundation, OSA and PPO
Manager, SDLC Quality Assurance Team (Agile, Scrum)
Knowledge Management Certified (2014)
Former Adjunct Professor at DC Graduate School: Leadership, Project Management
Cyber Security Solutions Architect
DIA/ODNI Task Lead - Dissemination CONOPS
DIACAP/ATO Approval Manager - DISA
SDLC QA Manager
IT Service Management SME (Visio Process Flows, SLA Root Cause/Pareto Analyses)
ISO 20000 implementation at the FBI and DoE

PROFESSIONAL EXPERIENCE

Confidential, DC

Senior Knowledge Management Officer and Systems Analyst

Responsibilities:

Implement the FERC KM program to capture and distribute explicit, tacit and implicit knowledge
Map business processes for Systems Engineering developers and Enterprise Architects
KM Certification Training
Perform Enterprise Content Management (ECM)/eDiscovery/Data Normalization/Taxonomy Research
Support the Share Point Team to improve Intranet portal utility and maintain the Visio process map archive
Improved knowledge sharing between and among 12 PMOs
Identified metadata for conversion of a FoxPro DBMS to an XML solution
Redesigned Intranet URL to increase knowledge collaboration/sharing and improve intuitive navigation flows
Proposed a Wikipedia (“ Confidential ”) portal for Commission Communities of Practice (COP), Communities of Interest (COIs) and Voluntary Mentorship

Confidential, Cambridge, MA

Project Evaluator/Catalyst

Responsibilities:

Review Energy project submissions from all over the world
Rank and recommend top projects in the Energy Supply and Efficient Building Technology sectors
Selected as #1 contributor to identify best project submissions

Confidential, Bethesda MD

DIA/ODNI Project Lead

Responsibilities:

Publish a Defense Intelligence Agency (DIA)/Office of the Director of National Intelligence (ODNI) CONOPS to improve intelligence dissemination using a DoD Architectural Framework (DoDAF)
CONOPS included the (CAESARS) reference architecture wif operational, administrative and managerial controls
As a Solutions Architect, prepared responses to government and private sector RFPs/RFQs/RFIs/(ENs)

Confidential, Ft. Detrick MD

ITILv3 Business Process Improvement SME

Responsibilities:

Confidential, Arlington VA

Consultant Services

Responsibilities:

Provided DoD/Intel consulting services regarding NIST SP-800-series policy, ISO 9001, CMMI

Confidential, Ft. Meade MD

Manager,

Responsibilities:

Supervised 23 FTEs responsible for reviewing and approving DIACAP ATO packages, penetration testing and cross-domain solutions
Our highly cohesive and professional teams met all DIACAP review standards and testing deadlines
DISA enforced the DoDD 8570 requirement for a CISSP certification in my position
PM David Foltz hired me to improve team morale and reduce turnover, which was achieved by following the leadership principles of the late Dr. W. Confidential Confidential

Confidential, DC

ITILv3/ITSM Business Process SME

Responsibilities:

Co-Lead for BMC Remedy 7.1 tool optimization to identify Service Level Agreement (SLA) breach root-causes, remediation, tool settings crystal reporting metrics and Visio flows
Adopt ISO 9001:2008 and ISO 20000 best practices to prepare for ISO 20000 certification
Applied Knowledge Management (KM) and Continual Process Improvement (CPI) to avoid rework
Developed training curricula for the FBI Enterprise Operations Center and DoE Enterprise Service Center staffs using ITILv3/ISO 20000 and Help Desk Institute (HDI) best practices

Confidential, Rockville MD

Corporate Compliance Officer

Responsibilities:

Software SDLC Quality Management, Independent Verification and Validation (IV&V), PII/HIPAA, Configuration Management, Internal Control and Audit, and DIACAP compliance
Ensured DIACAP artifact quality: SCORECARDs, POA&Ms, Topology Diagrams, System Identification Profiles (SIPs), DIACAP Implementation Plans (DIPs), System Security Plans (SSPs)
Applied Borland tools (CaliberRM and SilkCentral) to validate software requirements wifin a JIRA Tool, SCRUM framework to validate our Agile, UAT, Other Testing, and Risk/Opportunity management efforts
Validated Systems Engineering Lifecycle Requirements, Milestones and Configuration Management