SUMMARY:

• Successful at leading, architecting, selling, managing, and supporting End - to-end M2M/ IOT Turnkey solutions, eCommerce solutions, payment solutions, and Advanced IT cloud service solutions (SaaS & PaaS).An individual contributor with strong P&L and self-starting skills. I have developed several innovative M2M solutions; furthermore, I drove and managed M2M ecosystem solution platforms with third-party application providers and cellular carriers which led to superior sales growth and OE profit margin year over year. Strong VOC, Go-To-Market, and competitive analysis kills. Agile product manager, managing complex projects with onshore and offshore engineering teams, and ecosystem partners. On all my roles, I always take leadership position, managing all aspects of the projects including roadmap planning, resource planning, project timelines, SW and HW integrations, filed trials, product certifications. On all my projects, I used the following agile PM lifecycle management: Sprint reviews, daily stand-up meetings, backlog management ownership, PSI reviews (8 weeks), PSI roadmap planning (3x 8 weeks).
• Below are my areas of expertise gained through over 15 years of experience:
• Strategic Business, Market & Solutions Planning
• Strong Problem Solving & Excellent Cross - Group Collaboration
• ROI, Value Proposition & Profit Optimization
• Engineering R&D skills & Product Launch Details
• Creative Branding & Vertical Marketing
• Product Certifications & Ecosystem Architecture Solutions
• Emerging Solution Trends & Product Prioritization
• Product Introduction & Life Cycle Management
• Market Sizing, Competitive & Opportunity Analysis
• Hosted Service and In-Market strategic portfolio planning

TECHNICAL SKILLS:

Payment Solutions: CPV, E2E, EMV, D-PAS, NFC, CPF, CRF, AMTC, DDX, TSM, HCE, Tokenization, eWallet, Fin Tech, MVP s eCommerce: Magento, World Pay, ACS (NCR), BRDATA, UX/UI, A/B Testing

M2M/ IoT: Salesforce, Axeda, SCADA, AerCloud, Digital Supply Chain, CRM, BAS, SAP, API s, Data Monetization, LoRA, Tibco

Wireless and Cellular Operations: 3G, LTE, ZigBee, LoRa, Z-Wave, NFC, MVNO, MNO, WiFi, RF cables and filters, Antenna R&D

Telematics: CAN, 8D, Java, AGL, Fleet Management, Infotainment System, Auto Dispatcher (Taxi), Java, C-V2X, 5G

WebBase Application and IT System: SDLC, Agile, Proworkflow, SLA & KPI, ERP

Other: Six Sigma, SDLC, M-Gate, Microsoft Office (Excel, Word, PowerPoint, Visio), SharePoint, Confluence, Rally, Planview, PIM, CIM

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Product Manager

• Program Lead, Privileged Access Management (PAM)
• Manage the integration of CyberArk PAM system, a centralized, secured, controlled and closely monitored PAM network.
• Lead and manage innovative team of Architects, Engineers, and Security Analysts.
• Negotiate, lockdown and managed two weeks, eight weeks, and yearly integration roadmap with CyberArk solutions.
• The PAM integration spread to several IT networks (On premise, AWS, Azure, Exchange), database servers (Unix, MS Windows, SAP, ORCL), and network device platforms.
• Managed the onboarding process of DBA’s, servers, service admin accounts, and security application platforms.
• Provide EPV license forecast and status report on onboarding completion rate.
• Use the rally agile system to manage sprints, use cases, acceptance criteria, work load, and program backlogs.
• Develop data monetization process that best fit the PIM model: Eliminate spreadsheets, manual processes and redundant data entry, automate import of product data, Manage products.
• Managed 5 to 7 onboarding integration projects.
• Product Owner for connected home, building automation, health care, fintech and automotive solutions
• Search, monitor and evaluate the solutions offerings of startup companies that targeting these markets.
• Develop and managed new innovative solutions that create essential values to customers.
• Develop data monetization process that lead to new solution offering (SaaS)
• Product & Project Manager D-PAS Optimization and Certification
• Lead and Manage the D-PAS CPV certifications program for DN, DCI, and PULSE networks.
• Lead and manage innovative team of architects and engineers
• Investigate and implement the EMV requirements for contact and contactless solutions.
• Consolidate all card profiles to one excel CPF form. Speed-up the completion and analysis of the card profile.
• Manage the D-PAS SP Consulting accreditation program. Support the following vendors: Fime, UL, B2PS, Clear2Pay, Entrust Data
• Own and manage the D-PAS Training Material deck for Vendor Management.
• Lead agile development team across multiple continents, manage sprint reviews and daily stand-up meetings.
• Use the rally agile system to manage sprints, use cases, acceptance criteria, work load, and program backlogs.
• Managed resources, prioritization, strategic planning for D-PAS certification program using Planview tool
• Managed 5 to 7 certification projects.
• 2015/ 2016 Naperville Market Inc, Sr. eCommerce Product & Project Manager for (eCommerce ONLINE grocery store).
• Architected, lead, and manage the development of an End-to-End e-commerce online store solution that automatically manages 10,000+ items and generates sales revenues of $5M in the first year of operation.
• Led and managed multinational ecosystem partners that were essential to launch and support the eCommerce business operations.
• Lead agile development and integration team across multiple continents, managed sprint reviews and daily stand-up meetings.
• Developed and managed the mobile application user experience for online store (Front-End) and for store operation (Back-End).
• Ongoing rapid discovery of product requirements for detailed user stories journey, Turning customer data into opportunity.
• Developed the user experience based on VOC from the store owners, customers profile analytics, and supply chain operations.
• The front-end solution includes innovative browsing features that make user experience easy and fun to use.
• The back-end solution was developed to overcome store operation limitation to ensure full customer satisfaction and supply chain operation efficiency.
• Applied data monetization to support PIM initiatives: automate import of product data, manage products, catalogs, digital assets and relationships, enable governance workflow for data maintenance and publication, Improve data quality and consistency, Syndicate clean product data to trading partners in different file formats
• Work with BR DATA to port-out the pricing model, apply data monetization, and auto update pricing data on magneto
• Developed and managed the online-store images database
• Developed and managed the product requirements for online-store.
• Hired 3rd party offshore SW company to develop the ecommerce website, based on magneto platform.
• Support and manage all the SW trials (A/B testing’s) and managed the entire SDLC of the project
• Integrate authorize.net with magneto to support all payment transactions.
• Develop Weekly Ad page that was fully automated and updated on a weekly basis, based on pricing database monetization.
• Developed and Managed the SEO program for the online-store website using list of “strategic words” and “tagging strategy”.
• Investigate cloud hosting solutions services of AWS, CDW, and GoDaddy. Architect the freshg4u.com website with GoDaddy SSL and Authorize.net cloud payment solutions.
• 2014 MobiliyBuy, Business Development consultant for eCcommerce and virtual POS solutions (SaaS).
• 2013/ 2014 Mobile Tornado (MT), Sales consulting manager. Develop and set up direct and indirect sales channels with cellular carriers, large enterprise customers, and large distributors. Promoting MT Enhanced Push-To-Talk applications platform (SaaS).
• 2013/ 2014 Starcom Systems, Product Manager consultant. Develop and manage turnkey asset tracking, Smart Labeling IoT solutions, and Cargo View Dashboard, allowing customers to track their assets in near real time.
• 2013 AT&T, Sr. Product & Project Manager, M2M/ IoT Solutions (PaaS)
• Architect and manager of global strategic deployment service solutions offerings which will generate cumulative sales revenues of $2M+ by 2015 with profit margin of 40%.
• Collaborated with Internal AT&T teams and third-party solution providers to support AT&T strategic M2M customers and to strength AT&T position globally as M2M end-to-end turnkey solution provider.
• Established the framework for the Deployment Service Solutions portfolio detailed in the service definition and deliverables.
• Developed a completed lifecycle of deployment services s solutions that including “24/7 live warranty”, guarantee the customer that the HW solution will work per SLA/ KPI agreement. It allows AT&T to generate annuity revenues from the warranty service and allocate some NRE money for engineering to develop and investigate a compatible HW solution when HW components was at End-of-Life notice stage.
• Deployed the auto-warranty solution on a PIM/CIM configuration.
• Enhanced the M2M/ IoT solution offering platform (PaaS), developed tailored solutions for global customers that include single SIM, unified billing, and supply chain optimizations using real-time management services of goods, vendors, employees, and equipment.
• Developed and managed the Mobile Device Management (MDM) services. MDM solution was developed in the cloud, allowing customers to manage their entire fleet of wireless devices and endpoints, while reducing security and compliance risks.
• Develop labeling solutions for on-assets cargo tracking devices that are used for a variety of supply chain visibility applications
• Lead 2 agile development teams (15 resources) across multiple continents, managed sprint reviews and daily stand-up meetings.
• Agile tasks that I own: Sprint reviews, Backlog management, Reviews Epics and slice them to sprint tasks, PSI reviews (8 weeks), PSI roadmap planning (3x 8 weeks)

Confidential

Sr. Product and Project Manager

• Led Expense Management (EM) service solutions portfolio platform (SaaS) for Motorola IT business division that helps public safety customers manage their network operations at lower Capex and Opex costs.
• Projected cumulative sales revenues from the solutions portfolio are $2M by 2016 with a profit margin of 60%.
• Developed Expense Management hosted service solution roadmap for Y . The Expense Management roadmap will consolidate all customer telecom expenses into one consolidated view. Roadmap includes: Billing and Invoicing, Data usage utilization reports, data usage optimizations, and inventory management
• Collected Voice-of-Customer information to continuously improve the marketing messages for differentiation
• Defined and managed the process below during product introduction and implementations: Scope of Work (SOW), Technical Scope Description (TSD), Integrated Business Plan (IBP), Service Description Document (SDD), Proposal Text, Pricing Configurations, Information Assurance (IA), Hosted Service Operation Architecture (SOA), RFP and RFI.
• Defined and Negotiated SLA’s and KPI’s of the IT service offering.
• Developed and managed Information Assurance for geo-redundant cloud base solution.
• Collaborate with marketing, ensuring the marketing team is choosing the best possible tactics to accomplish our sales goals.
• Coordinating project deadlines and facilitates discussion among the team as well as participating in general brainstorming sessions.
• Managed the complete lifecycle of the EM solutions offering, including HW and SW development, product certifications, field trials, customer integrations, and product ramp-up.
• Lead 3 agile development teams (25 resources), offshore and onshore teams.

Sr. Product and Project Manager

Confidential

• Responsible for P&L business plan of the M2M cellular module portfolio in Canada and USA (Midwest and East coast)
• Created new business opportunities to support $5M business growth.
• Developed and managed a complete business plan and product portfolio roadmap for a $4B semiconductor company, on SoC solution.
• Used consultative solution selling and development skills to align the client’s needs with OEM module solutions
• Engaged with customers across multiple verticals: Security, Remote Monitoring, SCADA, Computing Devices, POS, Oil and Gas, Utility, Electrical Meters, Sensors, Fleet Management, Asset Management, Home Automation, and Home Network Area Solutions.
• Led LTE dongle modem requirements for public safety market
• Collaborate with SAP to integrate the SAP Device Management with the M2M wireless modules, allowing users to collect, transform, and transmit real-time IoT data from any device or machine.
• Develop new PaaS services that increased the total profit margin of the M2M/ IoT business unit. PaaS include “24/7 active warranty” solution that guarantee the customer a greater uptime performance of the M2M/IoT solution offerings.
• Interact with IT engineering team and IT distribution centers to close the following details: SKU’s and BOM definition, flat file and provisioning processes.
• Lead 2 agile development teams (25 resources), offshore and onshore teams, managed sprint reviews and daily stand-up meetings.

Sr. Sales and Business Development Manager

Confidential

• Territory manager for the Confidential portfolio in North America (NA).
• Managed two product lines (BAG PHONES (BP) and CAR PHONES (CP)), which launched on three cellular technologies (GSM, CDMA, IDEN, 802.11) and targeted fleet, enterprise, and public safety customers.
• Led sales and business development strategies which increased sales revenues from $2M to $6M in 2 years.
• Achieved sales quota of 30% YoY in 2006, 100% YoY in 2007, 10% YoY in Y2008. Achieved 30% OE goal in Y06’-08’.
• Won the Motorola chairman 2008 WNNR Club award for outstanding sales performance and contributions throughout 2007.
• Developed and maintained business relationship with all Tier1 North America operators.
• Develop user experience stories and case studies. Communicate unique value proposition message to each market vertical.
• Collaborate with LBS software application providers to deploy and promote their LBS applications on the in-vehicle devices.
• Set up reverse logistics solution to support all direct and indirect sales channels with effective service, warranty, and repair solutions.
• Oversee the order process from proposal to close including completing solution design and proposal pricing.
• Owned and managed the P&L business for NA. Engaged with marketing, legal, operations, service, engineering, and product team.
• Developed quarterly sales plan to expand existing client base and generate new business opportunities.
• Lead and manage onshore and offshore engineering team during customer trials, operator approvals.
• Work closely with operation on day-to-day supply chain tasks (sales forecast, sales orders, shipping and custom management, distribution channel optimizations, inventory management, repair, installation and products return management

Technical Product Manager

Confidential

• Architect of M2M wireless modems (g20, g21, C18), based on GSM and CDMA cellular technologies.
• Pioneered new concept designs and technical solutions for across M2M, Telematics, and Industrial Mobile Computing markets.
• Defined a roadmap that will best match time to market, customer demand and HW/SW platform readiness. My initiatives were translated to significant revenue growth YoY, specifically: $2M in Y2001, $4M in Y2002, $7M in Y2003.
• Build strong working relationship with customers, partners, onshore and offshore engineering teams.
• Lead stakeholder meetings to identify opportunities and product priorities.
• Conduct planning sessions with engineering and product teams to prioritize work in upcoming releases.
• Engage directly and daily with delivery teams to execute the project.
• Ensure product acceptance and readiness at key phases of the delivery cycle.
• Develop API’s and SDK tool for Java open platform solution.
• Develop communication materials and lead communication efforts around the product, priorities and future roadmaps.
• Own and managed the program budget, resources, project plans, timelines and milestones, HW and SW integrations, Certifications, field Trials, and product ramp-up.