It Business Analyst Resume
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Silver Spring, MD
SUMMARY:
- Result oriented and highly organized IT Business Analyst professional with 5 years of experience in healthcare proven to deliver high productivity and quality improvements through well managed, on - time and on-budget projects.
- Proficient in documentation of Business requirements from Subject Matter Experts (SMEs) and defining business source-to-target mapping along with Business Process Modelling, and creating Use Case Diagrams, Sequence Diagrams, and Work Flow Charts by MS Visio.
- Proficient with SDLC methodologies and processes like Agile SCRUM and Waterfall.
- Expert in creating Business Requirements Document and Functional Requirements Document (FRD).
- Expert in Business Systems Analysis, Portfolio management, and strong knowledge of Project.Management tools such as CPM, PERT, JIRA and GANTT charts.
- Experience in creating ‘User Manual’ and providing training to the end users.
TECHNICAL SKILLS:
Project Management Tools: Microsoft Project Server, CA Clarity PPM
Requirements Management Tools: HP ALM
User Interface Design Tools: MS Visio, Smart Draw
Databases: MS SQL Server 2008/2012, MS- Access
Financial Management and Reporting Tools: SAB Business Objects, CA Clarity PPM, MS Excel
Change Management Tools: Remedy
PROFESSIONAL EXPERIENCE
IT Business Analyst
Confidential, Silver Spring, MD
- Conduct user interviews, facilitated JAD sessions, Brainstorming sessions, Focus Group, One-on-One Interview, Walkover sessions, participated in Sprint review meetings to present developed product to the Business users.
- Understand and perform the AS-IS and TO-BE business process and developed the GAP Analysis.
- Define, plan, coordinate and obtain information requirements to support and launch new product and software released.
- Work closely with the regional physician group to define and develop business needs for new project implementation and periodic software/hardware upgrades.
- Working understanding of insurance policies like HMO and PPO and proven experience with HIPPA 4010/5010 EDI transaction codes such as 277/277CA (Claim status).
- Analyzing the 837 (Inbound/Outbound), 835 Outbound, 997 Acknowledgement Inbound and Outbound EDI Transactions.
- Maintain and manage requirements tracker and change log for multiple projects.
- Work closely with the testing and development team to create and solidify test cases and test plans.
Confidential, Houston, TX
Project Analyst Intern
- Participated in requirement sessions and actively managed requirement change log.
- Performed research and provided valuable inputs in data management process.
- Document and manage issues and actions for applications and projects.
- Collecting, compiling, and interpreting business data and drafting reports.
- Conducting clients' meetings, understanding and integrating their business needs into technology.
- Generated project financials report and analyzed those reports to track budget and forecasts.
- Monitored and evaluated project resource ensuring the continuity of projects and timely communication to stakeholders.