SUMMARY:

• Senior Business Systems Analyst with 8+ years’ experience on Business Process Modeling, System and Data Analysis in Finance, specializing inHealthCare,Capital Markets, Trading Life Cycle and Portfolio Management.
• Extensive knowledge, expertise and involvement in various phases of Software Development Life Cycle (SDLC) in Waterfall, Scrum, Agile and Scrum - Waterfall Hybrid softwaredevelopment life cycle environments.
• Experienced in requirement elicitation, analysis & detailing, AS-IS and To-Be designing, GAP Analysis, Process Analysis, Risk Analysis, Document Analysis, Stakeholder Interviews, JRP, Requirement walkthroughs.
• Expertise in conducting Gap analysis, SWOT analysis, Risk analysis, Cost benefit analysis, Impact analysis, Change management, Feasibility study and Viability study.
• Proficiency in gathering requirements and transforming them into Functional and Non-Functional Specifications.
• Experience in facilitating various elicitation techniques like Survey/Questionnaires, Interviews, Brainstorming, Focus group, Requirement workshops, Reverse engineering, Document analysis, and JAD sessions.
• Proficient in creating Knowledge Management Document at the end of the projectsand was involved in the Knowledge Management meetings to improve the Performance, Innovation and Continuous Improvement of the Organizations.
• Worked with SMEs’ to understand Key Performance Indicators (KPIs’) and Service Level Agreements (SLA) to enhance application performance through data exchange between external Web Services.
• Experienced in effective implementation of Requirement Management, Change Control Management, Defect Prevention Management, Release management and Project Management tasks throughout the project life cycle (PLC).
• Clear and thorough documentation for business & technical complexity - RFP, SLAs, Project Initiation Document, BRD, FRD, NFRD, SRS, Meeting Minutes, Requirement Tractability Matrices.
• Expertise in Analyzing and managingChange Requests, determined Scope, performed impact and Cost Benefit Analysis, Feasibility studiesand Risk analysis and maintained Risk Register.
• Proficient in creating page Mock-ups, Wireframes and dynamic UI prototypes - HTML, MS VSIO, Balsamiq.
• Experience in preparing UML-Use Case, Sequence, State Chart, Activity, ER and Class Diagrams using MS Visio.
• Experienced in tracing requirements throughout the development usingRequirement Traceability Matrix(RTM).
• Proficient in handling change request management, effectively implemented change by performing both business Impact analysis and technical impact analysis of the change on the scope of the project.
• Worked with QA team to design Test plans, Test Scenario,Test Cases, Test Data and Test Objectiveand collaborated in various type of testing like Functional Testing (Black Box Testing) and UATusing HP QC/ HP ALM.
• Understanding of Test Driven Development (TDD), Behavior Driven Development (BDD), and Acceptance Test Driven Development (ATDD) used in Test-Centric Development.
• Certified Scrum Master (CSM) who has Facilitated Scrum Ceremonies - Daily Scrum, Sprint Planning, Review and Retrospective Meetings. Maintaining scrum reports Burn Up/Burn down Charts, Velocity Chart, Impediment list, Technical Debt Backlog and was involved with PO in Product Backlog Grooming.
• Successfully facilitated Retrospective Meeting and used various interactive techniques like Silent writing, Starfish and Sailboat among others and prepared action items to eliminate Impediments.
• Involved in designing an integration solution architecture on WebLogic Integration along with the architects by providing a detailed requirements definition, which include Business Process management, Data Transformation, Connectivity, Application Monitoring and User Interaction.
• Experienced in Data Analysis, Data Profiling, Data Migration, Data Integration and Metadata Management Services.
• Developed conceptual Data Model, Data Normalization, Logical Design considerations; Created Logical Data Models. Identified key elements, table structures and aid database design. Data Mining, DataCleansing&DataMapping and helped with Data Modeling, Indexing and Updating plan.
• Extensive implementation knowledge of Data warehousing, Data Structures, Schemas, Data Martsand OLAP Operations such as Roll-Up, Drill-Down, Slice, Dice and Pivot. Strong knowledge of Data-Migration, Data Lineage, Data Migrationto Cloud, Systems Mapping and Data-Governance Processes.
• Thorough understanding of Business Intelligence (BI) and experience in creating interactive, analytical dashboards Canned & Ad Hoc reports using Tableau and IBM Cognos for decision making.
• Proficient in Three-Tier architecture, Web Services like REST and SOAP API, XML and JSON messages and was involved in API Documentation Fusing Swagger.
• Well versed with writing SQL queries to integrate and extract data for analysis and reporting.
• Strong knowledge with AML, Basel II and III, Dodd - Frank/ VolkerRules and CCAR, Dodd-Frank Regulatory Reporting
• Expertise in Basel Measurement Reporting, FINRA Compliance Reporting, Derivatives, Equities and Market Risk Reporting.
• Generated requirements for Capital Markets - Trading Life Cycle, Portfolio Management, Corporate Actions and Brokerage within the scope of the Front Office, Middle Office and the Back Office.

PROFESSIONAL EXPERIENCE:

Confidential, Rochester NY

SCRUM MASTER

• Supported the end to end Project Management Life Cycle in all phases including people, process and tools for requirements management delivery.
• ConductedResearch, Impact Analysis and determined the level of effort to complete requirements elicitation and defining the breakdown of tasks, defect tracking and resolution management for Mobile Application.
• Designed and Developed approaches that are implemented within Agile Framework like Release Planning, Program Increment Planning, Kanban-Scrum, etc and proposed them to various stakeholders.
• Established and publishedClear Priorities among Project activities and Coordinated team activities to meet Project Milestones.
• Worked with the team and the product owner to negotiate the Minimum Viable Product (MVP) for delivery.
• Played BA role for Mobile Application to Provide business support expertise and Managed Stakeholder groups in support of requirements delivery efforts to identify, interpret and produce business requirements deliverables.
• As a Scrum Master acted as a Mentor, Coach and Facilitator in helping various Teams and Stakeholders to understand the importance of the Agile Principles and helped in Implementing them.
• Used Agile Manager for release management by maintaining various User Stories, Dependency Mapping, Sprint Velocity, Burn Down Charts, Burn Up Charts and Task Assignments.
• Created the Acceptance Criteria along with the PO and was responsible in updating the Definition of Done very often to ensure that the development team meats code Quality Standards.
• Facilitating Mid Sprint checkup with team to re-review the committed Product backlog items and update the AM.
• Facilitated Daily stand-up meeting and responding to impediments, tracking defects within the Meeting.
• Maintained Defect Backlog using a Kanban Board to keep the track of Defects that the team is facing.
• Facilitated other Scrum Ceremonies like Backlog Grooming, Sprint Planning, Sprint Demo and Sprint Retrospective for Members, Providers and Mobile application teams.
• As a Scrum Master Coached the teams on Agile Manager and helped the team to update their tasks on AM.
• Assisted the team in breaking the Requirements into smaller User Stories to have a PSPI within 2 weeks sprint.
• Assisted the team in removing the Blockers through provision of appropriate resources, guidance and escalation.
• Assisted team in resolving the Blockers/Defects by using SWARMING technique rather than providing the solution
• Communicate with the product owner and team about the user stories for the upcoming sprint and helped the team in setting the priority and estimating it.
• Successful in Initiating Scrum for new teams by giving multiple presentation and guidance in making them proficient in various phases of the Tuckman Model Scrum Methodology.
• Participated in Weekly Status Meeting along with the other teams in discussing about team’s Velocity, Potential Risks and Dependencies with the other teams with the Project Manager.
• Developed a good understanding of the various Environments Used for the Liferay project by scheduling multiple meetings with the Project Manager, Developers and Testers.
• As a Scrum Master also went an extra Mile to understand the LiferaySystem Architecture to understand and Identify the Dependencies with various other Teams.
• Encouraged the teams to work towards the sprint goalwith an ability to advice without commanding, probe without attacking and assist without taking over.

ENVIRONMENT: Scrum-Waterfall Hybrid, Scrum, MS Visio 2013, Agile Manager, HP ALM, MS Office 2013 (MS Word, MS Excel, MS PowerPoint), Wireframes, HTML 5, CSS 3.0, JavaScript, Oracle, Apache Tomcat, Filenet, Facets.

Confidential, New York

Sr. BUSINESS SYSTEMS ANALYST/ SCRUM MASTER

ROLES AND RESPONSIBILITIES

• Strong understanding of Trade Life Cycle, Front Office, Capital Markets, Derivative, Fixed Income& FX market.
• Conducted high level requirement gathering activities like JAD sessions, Focused Groups, One-on-one Interviewsand Document Analysis with the stakeholders.
• Created Business Requirement Document and System Requirement Specification incorporating business, functional, non-functional, data and GUI requirements.
• Prepared and analyzed UML diagrams likeUse Case Diagrams, Sequence Diagrams and Activity Diagrams using MS Visio to analyze and design structure, behavior and interactions in the system design.
• Created Wireframes, Mock Ups and Prototypes after closely collaborating with the business users.
• Interacted with Financial Analysts to understand Fundamental analysis, Financial models to calculate Expected Return, Market Risk and Portfolio Risk of the portfolio to be used in Analytical tools.
• Helped PM in ROI Analysis, Cost-Benefit Analysis and SWOT analysis in order to be prepared for potential business and technical risks to the system and Handled requirement churn by assisting SMEs in Impact Analysis.
• Documented Risk Analysis of the requirements to identify the key business risks areas for the project and prioritized the application development and testing.
• Worked with PO in finding ways to effectively prioritize the Product backlog and Sprint Release Plan.
• Decomposed the scope from the BRD into User Stories to meet the INVEST criteriaby conducting a story writing session with the Product owner and then the Acceptance Criteria for the PSPI.
• Assisted product owner in prioritization of Product Backlog and creating Acceptance Criteria using MoSCoW technique.
• Facilitated, conducted and established agendas for Sprint Ceremonies like Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective and Backlog Refinement.
• Assisted project manager and product owner to track and improve efficiency and Team Velocity using Sprint Burn-Down Chart and Product Burn-Down Chart, Work Breakdown Structure, Milestones List and Gantt chart. Also,strategically handles requirement churn.
• Involved in Sprint Planning, Issue Tracking and Impediment Management using JIRA.
• Assisted product owner in Sprint Review meetingsby facilitating product demos andbacktracking them to the requirements to determine when it is DONE and shippable.
• Documented requirements to overcome the Regulatory Reporting challenges like Security, Data Lineage, Diversity of Sources and formats and Volatility of the data which is being reported to the Regulators.
• Ensured that the data is being reported to the Regulators is converted into JSON from FIX format.
• Performed Trade Analysis from the reports generated for Regulators using Ad-hoc Data Analysis.
• Assisted AWS business leaders to develop and define key business questions, then work backwards to deliver Reporting and Visualization that answer those questions.
• Responsible in the Back-Office Operations such as Accounting and Human Resources are in place to hold the business together from a financial and legal standpoint.
• Created Regulatory Reports through CAT consolidator combining Amazon Athena and QuickSight for the end of the day trading reports to the Regulators.
• Prepared the API Gateway API Documentation which involves individual documentation parts associated with specific and Risk Management.
• Assisted creation of Test Cases, Test Plans, Test Scenarios and created forward and backward Traceability Matrices. Conducted User Acceptance Testing (UAT) and actively participated and facilitated testing of the system during Smoke Testing, Black Box Testing and Regression Testing.
• Assisted with user testing of features. Performed interfaceintegration and Component testing, Sanity testing. Developed and maintained quality procedures and ensured that appropriate documentation was in place.
• Worked with Release Management team to ensure assigned tests were completed prior to production release. Identified
• API entities that include API resource, method, request, response, as well as authorizers and models.

ENVIRONMENT: Waterfall-Scrum Hybrid, MS Visio 2013, JIRA, MS Office 2013 (MS Word, MS Excel, MS PowerPoint),BKYC, Wireframes, HTML 9.0, CSS 3.0, JavaScript, AJAX, Route53, Amazon IAM, Amazon EC2, AWS Elastic Beanstalk, Apache Tomcat, Bloomberg Amazon EC2 Container Services, Elastic Load Balancing, Virtual Private Cloud, Cloud Trial, Amazon API Gateway, Amazon S3, PostgreSQL, Amazon RDS, Amazon Aurora Engine, Amazon Athena, Amazon Quicksight.

Confidential, BOSTON,MA

SR. BUSINESS SYSTEMS ANALYST/ SCRUM MASTER

ROLES AND RESPONSIBILITIES

• As a BSA developed good understanding of Financial Instruments, Asset Allocation, Commodities, Bonds, Corporate Bonds.
• Conducted JAD sessions, Document analysis and Interviewsfor the requirements Elicitation from various stakeholders and document procedures for BASEL II Credit Risk Reporting.
• Analyzed systems and data to identify functionality gaps for Front End module, Trade Worksheet and Back-office Module for Asset Management platforms which includes fixed income, annuity, mutual funds and bonds.
• Decomposed the scope from the BRD into user stories by conducting a story writing session with the Product owner and then the acceptance criteria for the PSPI (Potentially Shippable Product Increment)
• Created User Stories and led the Planning Poker and T-shirt Sizing to estimate them in Sprint Planning and Backlog Grooming meetingsand assisted the team members in making the right Estimates.
• Assisted the PO in prioritizing the PBI’s by using couple of techniques like MoSCoW.
• InvolvedBacklog refinement, Sprint Planning, Stand up meeting, Sprint Review and Retrospective.
• As Scrum master tracked team velocity and Sprint progress using Sprint Burn Down Chartand managed the Technical Debts by maintaining a separate backlog for the Technical Debt.
• Worked with the Agile Coach for Implementing Best Practices from SAFe Agile and software development.
• Worked with SAFeAgile Release Trains (ART) and helped identify dependencies between individual scrum teams with the ART, thus ensuring proper cadence was maintained throughout the release cycle.
• Participated in Scrum of Scrum Sessions while providing updates to Release Train Engineer(RTE) in SAFe.
• Gathered requirements for hive tables and written hive queries for data analysis which ran internally using Map reducer to meet the business requirements, creating Hive tables, loading data into the tables.
• Moving data into HDFS and hive using HADOOP, Sqoop and gathered requirements for HADOOP cluster.
• Performed data mapping using Informatica to load data from various database to HDFS.
• Defined Acceptance Criteria for User Stories to perform User Acceptance Testing. Designed Test Cases, Test Plans, Test Scripts, and Test Scenarios to perform Functional Testing, and Regression Testing and logged down defects using JIRA.
• Involved in systems integration testing, web services API testing using Swagger.
• Created Data Models using Logical and Conceptual ER diagrams and Assisted the metadata repository management.
• Designed data models and conducted normalization and de-normalization of data to fit OLTP and OLAP frameworks, slicing and dicing of data marts for analytical decision-making support.
• Assisted in Extraction, Transformation and Loading (ETL) using InformaticaPower Center 7.1.
• Worked on IBM Cognos to create Dashboards, identify the Key Performance Indicator (KPI) to analyze their data.
• Worked on Service Oriented Architecture (SOA), REST, SOAP, XML, API.
• Involved in Data Mapping Documentation for Source to Target data and using REST based API via JSON.
• Tracked the defects using HP ALM andcreated an Error Repository and managed the testing process with the QA team.

ENVIRONMENT: SDLC, SAFe 4.0, MS project, MS office Tools, MS Project, MS Visio, UML,XML, AJAX, JAVA EE 6, Oracle 11g, Spotfire and JIRA, Hadoop, HIVE, HBase, Sqoop, Splunk,Bloomberg, Informatica Power center,IBM Cognos, Eclipse, Hibernate, Spring, HTML, CSS.

Confidential, TRENTON, NJ

SR. BUSINESS ANALYST

ROLES AND RESPONSIBILITIES

• Understood State OfArt processes by interacting with stakeholders and documents analysis and performed GAP analysis to assist Product Owner and Project Manager in planning the transition.
• Facilitated JAD sessions as Moderator and conducted interviews with various Subject Matter Experts (SMEs) and stakeholders, process reviews and policy & procedure reviews to elicit requirements.
• Prepared Business Requirement Document (BRD/HLD) and assisted preparation of System Requirement Specification (SRS). Analyzed, modified and validated these documents.
• Identified and categorized all relevant stakeholders involved in the project using RACI Matrix.
• Created Use Cases and built Use Case Diagram and Activity Diagram using MS Visio.
• Managed and tracked requirements using HP ALM through Application Life-Cycle.
• Worked with QA team to design and develop Test Plan and Test Cases to perform UserAcceptance Testing (UAT), Functional Testing and Regression Testing.
• Assisted in API documentation (JSON documentation & XML documentation) using Swagger, IO docs for JSON.
• Involved in API testing for JSON and XML and measured the data flowing between request and response.
• Prepare Data Migration Plan including Migration Risk, Milestones, Quality and Business sign-off details.
• Managed assigned risks and monitor potential impacts as part of the data migration plan.
• Developed best practice, processes, and standards for effectively carrying out data migration activities. And Perform source system data analysis to manage source to target Data Mapping.
• Performed Migration and Testing of Static Data and Transaction Data from one core system to another. Performed Data Migration Audit, Reconciliation and Exception Reporting.
• Assisted Data modeling process by creating conceptual and logical ER diagrams and designing database schemas to help development of an accurate Data Warehouse Structure.
• Integrated various OLTP to the OLAP by using Informatica as an ETL tool and usedIBM Cognosas reporting tool. Also maintained the BillInmon and Ralph Kimball Paradigms.
• Served as the subject matter expert for the following practices: Data Governance, Data Warehousing, Data integration, Visual Analytics and Business Process Management.
• Assisted in increasing Data Integrity byperforming Data Normalization and adding Data Verification and Validity to maintain accuracy and effectiveness of data,
• Performed Data Mining to find correlation and pattern in existing data and constructed SQL queries.
• Was involved in using IBM Cognosfor effective reporting to provide Business Intelligence(BI) to facilitate expenditure tracking using various matrices critical to decision making.

ENVIRONMENT: Waterfall, MS Office (MS Word, MS Excel, MS PowerPoint), IBM Cognos, Informatica, MS Visio, MS Project, HP ALM, API, Wireframes, Mock-Up Screens, MySQL Server, SharePoint, GAP Analysis, UML, UAT testing.

Confidential, CHARLOTTE, NC

SR. BUSINESS ANALYST

ROLES AND RESPONSIBILITIES

• Knowledge of the Dodd-Frank Act, the Bank Secrecy Act, FinCEN and Sarbanes-Oxley Act.
• Conducted GAP Analysis to derive requirements for AML surveillance system.
• Organized and Conducted the JAD team and in conducting the weekly sessions from requirement gathering to sign-off of the application after testing.
• Developed a vision plan that defined Citigroup AML policies and procedures are primary goals of the project.
• Collaborate with cross-functional teams to gather business requirements related to ongoing development using Agile Estimating and Applied User Stories.
• As a Scrum Master facilitated Scrum events including Backlog refinement, Sprint Planning, Stand up meeting, Sprint Review and Sprint Retrospective.
• Collaboratively involved in writing and prioritizing user stories in Product Back Log with Product Owner.
• Maintained Product Backlog, Sprint Backlogs, Scrum notes, Task Boards, Scrum Planning Boards, Sprint Planning Boards and Road Maps.
• As experienced Scrum Master anticipated and removed obstacles from project team’s path and pushed them to deliver quality results based on schedule.
• Used JIRA for issue tracking, user story management and requirement traceability.
• Assist with User Acceptance Testing, developing and maintaining quality procedures, and ensure that appropriate documentation is in place. Assisted in Black box, UAT and Regression testing.
• Developed use case documentation for system requirements and business process flows using MS Visio.
• Responsible for identifying and documenting business rules and creating detailed diagrams including Use Cases, Use Case diagrams, Business Flow diagram, Creating process models, Data flow diagrams.
• Assisted in User Acceptance Testing (UAT), developing and maintaining quality procedures, and ensure that appropriate documentation is in place. Assisted in Black box, UAT and Regression testing.
• Assisted in identifying documents needed to develop Suspicious Activity Reports as required by Bank Secrecy Act and FINCEN for generating reports using IBM Cognos and red flags to report fraud, money laundering, patterns and inconsistencies activities.

ENVIRONMENT: ERP, CRM, Scrum Agile, MS Visio, MS Project, MS office, UML, SCRUM, Fraud management, Money Laundering, SQL, JIRA, Kanban, IBM Cognos, MS Office Suite (MS word, MS Excel, PowerPoint), MS Project, Test Director, Rally, SharePoint.

Confidential

BUSINESS ANALYST

ROLES AND RESPONSIBILITIES

• Interacted with the customers and internal stakeholders to gather user requirements and their expectations from the system to create BRD, FRD and SRS.
• Served as a liaison between HR department and the project team by assisting the business in identifying, the recruitment process and documenting their business needs.
• Attended JADsessions for design and documentation of the System Design Document (SDD) and made sure that all the requirements were implemented into functionality.
• Assisted developers to create Conceptual and Logical Data models to help developers visualize the database schema.
• Used SQL queries like SELECT, JOIN, VIEW to retrieve data from SQL server.
• Assisted QA team to document Test plans, Test cases and Test Scenarios using MS Excel.
• Created mock up screens for the application which helped business users to give their feedback.

ENVIRONMENT: Waterfall, MS Office, Oracle and Java.