SUMMARY:

• A certified Salesforce.com professional with in - depth knowledge in Salesforce.com CRM, Force.com platform and on Salesforce Administration and Development of applications in SFDC using Force.com IDE, Apex,Visualforce, Salesforce Lightning .
• Certified Salesforce Administrator.
• Over 10+ years of experience as IT and 6+ years on Salesforce Administration and Development of applications in SFDC using Force.com IDE, Visualforce, Lightning and APEX.
• Experience in Agile mode of Development and Delivery.
• Worked in Lightning Customizations and Assisted in migration to Lightning Experience from Salesforce classic.
• Hands on experiences with working on projects based on Sales Cloud and Service Cloud.
• Experience in all phases of Software Development Life Cycle (SDLC) including specializing on Configuration, Customization and Support on SFDC platform.
• Experience with Communities and Force.com Sites.
• Worked on Customization and Configuration of Salesforce Platform. Customization includes triggers, Visualforce pages, Asynchronous Apex.
• Used Visualization Libraries like D3 JS, Google Charts, and Google Maps and Other JavaScript libraries like jQuery.
• Worked on various AppExchange products (Adobe E sign, Agile Accelerator) for implementing the business requirements.
• Worked on REST and SOAP integrations with various End systems. Experience on Postman tool and SOAP UI tools as part of integration.
• Experience in Change Management Deployment Tools for Integration and Migration from sandbox to other environment namely Eclipse IDE, Workbench, Ant Migration Tool, Change Sets as well as other deployment methods using Managed and Unmanaged Packages.
• Experience in working with salesforce.com sandbox and production environments and deployment. Good commitment in meeting the deadlines and demonstrated competence as a good Team player.
• Excellent analytical, problem solving and interpersonal skills.
• Ability to learn new concepts fast, consistent team player with excellent communication skills.
• Ability to diagnose and handle technical issues.
• Ability to manage data loads and data quality.

TECHNICAL SKILLS:

Salesforce.com Technologies: Standard /Custom Objects, Workflows & Approvals, Apex Classes/Controllers, Apex Triggers, Visualforce Pages, Data Loader, Reports, Workflow Rules, Validation, Record Type, Role Hierarchy, Page Layouts, Dashboards, Force.com IDE, and Eclipse.

Tools: Eclipse, Force.com Eclipse IDE Plug-in, App Exchange Applications, IDE,POST Man,SOAP UI, WorkBench

Web Technologies: HTML, JavaScript, CSS, Jason

Languages: Java, Apex, SQL, UNIX

Office Tools: ALL

Databases: Oracle, SQL

Testing Methodologies and Tools: HP Quality Center, Unit, Integration, Regression Testing

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Salesforce Developer/Techno Functional Analyst

Responsibilities:

• Currently working as a Techno-functional Analyst for the Sales wing of the organization primarily using Salesforce.
• My role is to work with business advisors and help gather their requirements, analyze and scale them, architect and devise solutions plan.
• Plan and setup Sprint meetings and timelines.
• Experience in modifying visual force pages to be supported in Lightning Experience and good understanding of lightning mode and its features.
• Good hands on practice with the new Lightning System Design which helps to quickly and easily create modern enterprise apps using Lightning App Builder and Lightning Components Performed.
• Salesforce Lightning Experience - Used SLDS for developing Lightning Components, Actions, Event and Server-Side Controller.
• Extensive experience in CRM Processes like Opportunity Management, Account Management and Case Management.
• Developing Custom Lightning Components, Triggers, Queue-able, and Process Builders.
• Worked on Configuration and translation workbench and Adobe e sign, Agile Accelerator. Performed detail analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC).
• Experience in Administration, Configuration, Implementation, Lightning, and support experience with Salesforce platform.
• Customized several Validation Rules, tasks, Workflow rules, Triggers, Apex classes to achieve the complex business functionality.
• Create page layouts, search layouts to organize fields, custom links and related lists.
• Used field level security along with the page layouts to manage the visibility and accessibility of fields for different profiles.
• Design and deploy Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.
• Develop Visual Force Pages, Visual Force, Custom Controllers Components, Custom Objects, Tabs and Components.
• Used SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Experience working with both Sales cloud and Service cloud.
• Profile based permissions on fields and objects are enforced, Load/Manage the data using Apex Data Loader.
• Create workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Use the sandbox for testing and migrated the code to the deployment instance after testing.
• Involved in Data Mapping and Migration of data between legacy systems and Salesforce.com Objects and fields.

Environment: SaleForce.com platform, Eclipse IDE, Ant Migration,Workbench, JavaScript,HTML,CSS, Jason Integration(REST API-POST MAN,SOAP API-SOAP UI)

Confidential, Centennial, CO

Salesforce Developer/Salesforce Analyst

Responsibilities:

• Worked on with creating new methods for our business advisors and to gather all the requirements from the IT team and analyze it and provide a solution.
• Extensively worked on Apex Classes, Standard, Custom Controllers, Apex Triggers for various uses case and functional needs of clients
• Developed Visual Force Pages, Visual Force, Custom Controllers Components, Custom Objects, Tabs and Components.
• Sales Cloud Implementation. Responsible to implement lead management which includes lead qualification business process, lead conversion and handling duplicate rules.
• Responsible to implement opportunity and account management for selling business process.
• Worked on Asynchronous Apex.
• Implemented page layouts, record types as per project requirement and worked with Data Loader, Customizing Entity forms, Transaction forms, Form layouts, transaction PDF Layouts.
• Configuring Service Consoles and customizing it.
• Created VF pages for various requirements, workflows, validations and approval process and Email templates.
• Use SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Experience working with both Sales cloud and Service cloud.

Environment: SaleForce.com platform, Eclipse IDE, Ant Migration, Workbench, JavaScript, HTML,CSS, Jason Integration(REST API-POST MAN,SOAP API-SOAP UI)

Confidential, Liberty Avenue, NJ

Salesforce Developer

Responsibilities:

• Experienced in Administration, Configuration, Implementation, Lightning, and support experience with Salesforce platform.
• Customized several Validation Rules, tasks, Workflow rules, Triggers, Apex classes to achieve the complex business functionality.
• Created page layouts, search layouts to organize fields, custom links and related lists.
• Used field level security along with the page layouts to manage the visibility and accessibility of fields for different profiles.
• Designed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.
• Developed Visual Force Pages, Visual Force, Custom Controllers Components, Custom Objects, Tabs and Components.
• Used SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Experience working with both Sales cloud, Service cloud. Profile based permissions on fields and objects are enforced, Load/Manage the data using Apex Data Loader.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Involved in Data Mapping and Migration of data between legacy systems and Salesforce.com Objects and fields.

Environment: SaleForce.com platform, Eclipse IDE, Ant Migration, Workbench, JavaScript, HTML,CSS, Jason Integration(REST API-POST MAN,SOAP API-SOAP UI)

Confidential, California, CA

Salesforce Admin/Developer

Responsibilities:

• Worked on Salesforce configuration tasks such as field/page updates, workflows, and automated approvals.
• Involvement in release management.
• Participate in scrum meetings and all hands meetings
• To make technical design document for the solution that I proposed
• Experience in Administration, Configuration, Implementation, and Development of sales force with Salesforce platform.
• Customized several Validation Rules, tasks, Workflow rules, Triggers, Apex classes to achieve the complex business functionality.
• Create page layouts, search layouts to organize fields, custom links and related lists.
• Used field level security along with the page layouts to manage the visibility and accessibility of fields for different profiles.
• Design and deploy Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.
• Developed Visual Force Pages, Visual Force, Custom Controllers Components, Custom Objects, and Use SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Experience working with both Sales cloud and Service cloud.
• Profile based permissions on fields and objects are enforced, Load/Manage the data using Apex Data Loader.
• Create workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.

Environment: SaleForce.com platform, Eclipse IDE, Ant Migration, Workbench, JavaScript, HTML,CSS, Jason Integration(REST API-POST MAN,SOAP API-SOAP UI)

Confidential

Support Engineer

Responsibilities:

• Provided support for the clients on network issues and management for devices.
• Managed of Firmware issues.
• Analyzed, monitored the calls and resolving critical and escalated issues.
• In stallion and upgrading the database server and application tools.
• Enrolling users and maintaining system security and controlling user access to the database.
• Monitoring and optimizing the performance of the database.
• Planning for backup and recovery of database information.
• Assist management in the development of design policies and procedures which improve the ability to meet requirements.