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Office Manager Resume

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Des Moines, IowA

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SUMMARY:

Computer Science(BUSINESS INFORMATION SYSTEMS) graduate that will continue his education while he uses his community college and real world training, experience and education to tackle day to day problems in the IT field.

EXPERIENCE:

Office Manager

Confidential, Des Moines, Iowa

Responsibilities:

  • Performing help desk ticket work through “Track It” system.
  • Logging into Citrix Plug in system to monitor and help remedy client problems.
  • Working with NAS terminals to create back up tasks for departments.
  • Using Windows Sysprep on XP and 7 machines to create ISO images with Confidential and clone that image onto other hard drives.
  • Creating a document repository on a document server and configuring Sharp MFP’s to scan to network directories in repository.
  • Creating user accounts in Active Directory, assigning permissions and Security Groups, creating accounts on an exchange server.
  • Creating accounts in Confidential medical information system software. Performing other projects as assigned.

Confidential, Des Moines, Iowa

Office Manager

Responsibilities:

  • Working for an outsourced IT company at a major annuity company.
  • Moving client users from one location to another in the building.
  • Data migration, imaging of pc computers and laptops.
  • Performing break fix on computers and help desk tickets using proprietary help desk software.
  • Office and Outlook 2010 fixing, working with Microsoft SCCM, lotus notes databases, active directory, Windows XP and Windows7, remote desktop support, encryption, Symantec SEP11, VMware Virtual Desktop troubleshooting

Office Manager

Confidential, Des Moines, Iowa

Responsibilities:

  • Run daily operations of an Confidential Tax office.
  • Manage employee relations, scheduling, bookkeeping, tax preparation and audit control, marketing, customer service and client resolution, labor budgeting and forecasting.
  • Currently teaching basic income tax course to potential new hires.

IT Instructor

Confidential, Des Moines, Iowa

Responsibilities:

  • Instructing at risk youth and young adults IT skills through Confidential Certification Program.
  • A 3 part module that starts off with fundamentals of computer hardware and software, moves into Microsoft office applications, and ends with basic definitions of networks, internet protocols, email, and emerging online technology.
  • In the end, students receive a certificate from Confidential and 3 credit hours worth of college credit recognized by schools accredited under their education association affiliation.

Confidential, Des Moines, Iowa

Office Manager

Responsibilities:

  • Maintaining access database.
  • Back up of company information.
  • Using Confidential to pull information from websites.
  • Maintenance of computers and computer systems, network, peripherals.
  • Writing queries to generate reports.
  • Creating macro.
  • Analyzing data and reporting to clients to help them make sound business decisions.
  • General IT consulting on emerging technology and current topology make up.

Confidential, Des Moines, Iowa

Office Manager

Responsibilities:

  • In this position I worked on a short term project to help flood victims from the state of Iowa.
  • I am doing case management work, but also financial analysis, spreadsheets, forms, planning, coordinating, PowerPoint presentations, creating reports, and making referrals.

Confidential, Des Moines, Iowa

Office Manager

Responsibilities:

  • In this position a group of us are working on a short term project to help flood victims from the state of Iowa.
  • I am doing case management work, but also financial analysis, spreadsheets, forms, planning, coordinating, PowerPoint presentations, creating reports, supervising volunteers among other things.
  • Filling in for Project Lead and Case Worker manager when they are absent.

Confidential, Des Moines, Iowa

Office Manager

Responsibilities:

  • In this position I am the Food Service Supervisor over a non profit ministry that helps transitional individuals in the community.
  • I am in charge of overseeing a food budget, managing 2 employees and 2 resident cooks, I am also in charge of food donations that get passed on to the Ministry and special functions involving the food service department.

Confidential, Des Moines, Iowa

Office Manager

Responsibilities:

  • started a small consulting business to meet the short term IT needs of local businesses in the Central Iowa area.
  • This along with fixing computers for individual customers in Des Moines has become a very lucrative side business for me.
  • I have listed most of the projects that I have done up to date.

Confidential, Des Moines, Iowa

Finance Officer

Responsibilities:

  • I was bookkeeper for The Human Touch, and I am currently the contract bookkeeper for the Shakespeare Experience.
  • Contracted to do payroll, ap/ar, IT consulting.
  • Business consulting.
  • Administrative tasks. Typing, website development and maintenance for 2 non profits owned by the same person with an annual budget of $525, 000.
  • QuickBooks entries, grant compliance work.
  • Grant writing.
  • I put in about 10 hours a week here along with my other ventures.

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