SUMMARY:

• A highly motivated, quality - oriented professional that has participated in many large software development projects and IT initiatives.
• Over 20 years of software development experience participating in various roles in the SDLC including 19 years specializing in enterprise solutions leveraging various technologies.
• Has led globally dispersed teams supporting operations in multiple countries.
• Has led both consulting engagements as well as shrink-wrapped software product development.
• Consistently delivers high-quality designs and software solutions; leverages/implements processes; and aims to exceed stakeholder expectations.
• Implements custom solutions, migrates existing systems, provides technical training, and builds rapport with stakeholders.
• Possesses soft and technical skills required to be successful collaborating in development teams and with stakeholders.
• Past 5 years with primary focus on IBM ECM capture technologies
• IBM Certified Deployment Professional - Datacap Taskmaster Capture
• Strong experience with IBM Datacap planning, configuration, development & installation
• Datacap experience with versions: 8.0.1, 8.1, 9.0 & 9.0.1
• Hands-on experience migrating / upgrading IBM Datacap systems
• 8.0.1 8.1.x
• 8.1.x 9.0.0.x
• 8.1.x 9.0.1.x
• Various IBM Datacap Feature Packs / Fix Packs
• Datacap API development with emphasis using .Net (C# primarily) & Datacap .Net API
• Custom solutions development emphasizing Datacap Custom Actions & DotScan
• Datacap custom development with some experience: aVerify, DotEdit & Datacap Scripting API
• Formal Datacap training: Datacap Course (2012), IBM IOD / Insight Technical Sessions (2013, 2014 & 2015)
• ECM experience with multiple ECM vendors, products, versions
• IBM / FileNet
• Datacap 8.0.1 - 9.0.1
• Datacap Insights Edition (Cognitive / AI technologies)
• P8 3.5.1 - 5.x (power-user & some admin)
• P8 - Windows API 3.5.1 (development)
• Content Navigator (end-user only)
• Case Manager (end-user only)
• Visual Workflow
• Workflow Application Libraries (WAL) - UNIX
• ISTK (Image Services Toolkit) - Windows (formerly branded as WAL)
• IDM Desktop & Capture (formerly branded as IDM Panagon Suite)
• IDM Desktop APIs 2.x - 4.x
• IDM Capture APIs 2.x - 5.x
• WorkForce Desktop (16-bit & 32-bit)
• Workflow Controls for Visual Basic (16-bit & 32-bit)
• Image Services (IMS / IS)
• Queue Services (WQS)
• Workflo Print / Scan / FAX
• COLD, Greenbar & Report Manager
• HPII (High Performance Image Import)
• IBM (pre-FileNet acquisition)
• Content Manager 8.5 - Windows COM API
• Confidential OnBase
• Various products, versions, modules & subsystems
• Freedom RICAR
• Various products, versions, modules & subsystems
• Kofax
• Kofax is now a Lexmark company
• Capture 6.x - 8.x (formerly branded Ascent Capture)
• Capture Custom Modules - C# & VB.Net
• Capture Custom Text Release Scripts
• Capture Custom Index Scripts
• Kofax API - COM Components
• VRS
• Sun Microsystems
• SeeBeyond ICAN API (custom integration w/ IPD Solution Suite & FileNet IS)
• Paradatec
• PROSAR-AIDA (artificial neural networks for recognition)
• Document Imaging Toolkits
• Tiff2Pdf, LeadTools, Aspose, Neevia, Informatik, Snowbound, AdLib, Aquaforest, LibTIFF & others
• Scanner Technologies
• Bowe Bell & Howell (Kodak), Fujitsu & Canon
• ISIS & TWAIN drivers

PROFESSIONAL STRENGTHS:

• Technologies Systems Management (ECM) Info Tech
• C# SQL Server Windows 2012 IBM Datacap Agile Methodologies
• VB.Net T - SQL Windows 2008 IBM Datacap Insights Ed Enterprise Architect
• VB & VBA Oracle Windows 2003 FileNet P8 / CM / ICN Office, Visio & Project
• VBScript PL/SQL Windows 10 FileNet Capture Tortoise SVN
• ANSI C SSRS Windows 7 & 8 FileNet IDM Borland StarTeam
• ANSI C++ SSIS Windows Vista FileNet IS / WAL / WCVB Visual SourceSafe
• JavaScript Pro*C IBM AIX Confidential OnBase HTML / XML / AJAX
• Java SDK / JDK ADO / ADO.Net UNIX Freedom RICAR DevPartner
• Java J2EE MS Access MS-DOS Kofax Capture / VRS InstallShield

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

Senior ECM Specialist

Environment: IBM Datacap, IBM Datacap Insights Edition, IBM FileNet P8, .Net, C#, SQL Server, Tortoise SVN, Enterprise Architect (CASE tool) & Agile / Agile-Hybrid SDLC

Responsibilities:

• Modified an existing custom Datacap solution for scanning and processing documents for Medicaid Eligibility Determination & Enrollment System project. Project used an Agile-hybrid SDLC methodology and leveraged the Enterprise Architect (EA) CASE tool for UML purposes.
• Enhanced custom DotScan / DotScanPanels application and custom actions using C#.
• Developed the unique functionality to call a Datacap Rule directly from the DotScan thick-client application.
• Constructed enhanced system logging using log4net API. Fixed various bugs as well as increasing code performance and Datacap throughput compared to Phase 1 (2015).
• Modified existing document delivery solution for various financial-related documents.
• Delivery service was customized to integrate with Encapture product via customization hooks (.Net interfaces).
• Enhanced handling of fatal vs. non-fatal errors and error logging. Support effort for production system.
• Created original quality assurance (QA) test plan and test scripts for the Datacap application for vacation ownership contracts. White-box, black-box, and grey-box tests were created based upon the business use cases / UML diagrams stored in the Enterprise Architect (EA) CASE tool. EA used for all business requirements and technical requirements to house UML and various other related digital artifacts. Participated in pure Agile team practicing SCRUM.
• Migrated existing Datacap application to SQL Server, Datacap 9.0.1 FP1 & Rulerunner to Enterprise RRS. Created migration plan document; implemented the migration; configured and optimized Rulerunner threads on multiple servers. Worked closely with the client’s PM & Tech Lead to ensure correct client configurations existed across the organization including Citrix. Adjusted Datacap settings / security to ensure optimal performance / appropriate rights across WAN.
• Proof-of-concept work being conducted on the use and feasibility of using the Datacap Insights Edition product for capturing documents. Machine cognition / artificial intelligence technologies are being applied to the ingestion process for death certs, assignment of rents / leases, satisfaction of mortgage, warranty deeds, and various mortgage & affidavit documents. Cognitive technologies are targeted against highly-unstructured documents to auto-recognize and extract text with a higher-than-typical level of confidence. Leveraging Datacap to continually learn and automate the recognition / indexing of chosen doc types. Created initial feasibility matrix based upon document suitability assessments for standard vs. cognitive technology usage.

Confidential, Pleasanton, CA

ECM Technical Specialist

Environment: IBM Datacap, IBM FileNet P8, IBM FileNet Case Manager, IBM FileNet IS & IDM, .Net, C#, VB.Net, SQL Server, Great Plains, Tortoise SVN & Unfuddle

Responsibilities:

• Implemented a custom Datacap solution for scanning and processing Uniform Commercial Code ( Confidential ) documents that integrates with a FileNet P8 / CM system as well as with NV SOS internal systems such as eSoS and Great Plains.
• Developed a custom DotScan application and custom actions using C#. WPF user-interface technology used for a custom dialog that integrates with the native DotScan application. OCR technology was leveraged to extract text from Confidential forms.
• Provides deployment planning for client and supports Datacap.
• Migrated 8.5 million documents (72+ million pages) of vast document classes from a legacy FileNet Image Services system into FileNet P8.
• Led the migration project from a technical and logistics standpoint and actively did the migration in all three phases (export, convert, and import).
• Solely developed a Datacap solution for ingesting large amounts of documents that are OCR’d and converted to PDF documents. Wrote custom actions in C# and stored procedures in T-SQL. The Datacap migration solution integrated closely with a stand-alone application that exported documents from FileNet IS as well as with another stand-alone application that imported the converted PDF files to FileNet P8. Continually worked to enhance the process. Optimized database calls, index utilization, deadlock prevention, NAS usage, Datacap tweaks, etc.
• For example, optimized Enterprise Rulerunner (RRS) thread configuration to most effectively utilize hardware / CPU without overdriving for peak system throughput.

Confidential, Van Buren Twp, MI

Lead Systems Analyst

Environment: IBM FileNet P8, IBM Datacap, IBM FileNet Capture, Kofax VRS, Siebel, WebSphere, Java/J2EE, .Net, C#, VB.Net, Borland StarTeam, ServiceNow, HP ALM, WebDAV & EWS.

Responsibilities:

• Served as technical project manager / tech lead and solutions architect for the Phase 1 IBM Datacap deployment for Billings, MT COE.
• Titles and Insurance documents ingested from scanners and email entry-points. Installed and configured 3 development servers and 11 production servers.
• Architected a highly-scalable semi-disconnected remote scanning installation over WAN for high-performance.
• Reviewed and updated code for Datacap Custom Actions. Agile techniques & methodologies leveraged for speed, flexibility & quality.
• Drove stabilization to CDF Wholesale operations (formerly National Processing Center) environment which funded over $7 Billion in 2012. Coded 2 high-impact releases for CDF NPC that included many bug fixes and enhancements which was then leveraged for other Confidential business units. Planned the migration of all GE Capital FileNet Capture implementations to IBM Datacap.
• Contributed to enhancements in BPM, indexing, and document search functionalities. Drove major improvements in P8 and related processes when handling the reconciliation / synchronization of P8 meta-data with line-of-business applications. Key contributor for two major P8 upgrade efforts (4.5.1 4.5.1.7 & 4.5.1.7 5.2.1 )
• Provided general ECM consultation to Confidential ECM & Confidential Records Management teams that leveraged ECM experience.

Confidential, Novi, MI

Project Manager

Environment: .Net Framework, Silverlight, Oracle, Web Services, WAMP (PHP), Windows

Responsibilities:

• Actively participated in the design and architecture of new solutions as well as improved upon existing solutions driven by new demands. Worked closely with globally dispersed support team members to handle external clients’ production support needs.
• Provided planning and analysis for the partnership of Valassis’ RedPlum.com and Confidential ’s Shortcuts.com for digital coupon offerings. Created project plan / schedule, cost analysis, and requirements documents in preparation for presenting business case to upper management.

Confidential, Ann Arbor, MI

Senior Programmer

Environment: Freedom RICAR, Visual Basic, C#, SQL Server, LeadTools, Kofax API & VRS, VBA, VBScript, Paradatec PROSAR-AIDA, Visio, Windows, OCR, Scanners: Kodak, Canon, BB&H & Fujitsu

Responsibilities:

• Implemented content management and workflow systems utilizing Freedom Imaging System’s RICAR system.
• Facilitated configuration, installation, and customization of ECM solutions at clients from various industries: medical billing, human resources, accounting, auditing, customer service and engineering. Led many large migration projects to convert existing ECM systems to RICAR.
• Designed, architected, and developed custom plug-ins to work with Freedom core products, new products, and custom solutions as demands required.
• Enhanced and designed new custom hooks.
• Served as technical lead and solutions architect for FreeHL7 product to process/integrate HL7 messages with documents.
• Trained clients’ end-users and IT staff on RICAR. Configured, troubleshot, and supported scanner installations.
• Installed, configured, customized diverse virtual-file cabinets. Implemented solutions for medical billing, lab requisitioning, accounting, auditing, and customer service. Created custom plug-in for FreeImport to process high-volumes of lockbox images from Bank of America. Converted many large ECM systems to Freedom RICAR including Ricoh eCabinet (multiple locations), Sage DOMS, OnBase & EDS.
• Installed, configured, and customized many virtual-file cabinets for PSA clients including remote client sites. Created solutions for medical billing and lab requisitioning.
• Enhanced existing medical billing and lab requisitioning ECM repository to leverage workflow to improve processing efficiency. Lead consultant to architect and create a new virtual-file cabinet for human resources dept.
• Installed, configured, customized virtual-file cabinet for engineering paperwork. Integrated with an existing large-scale engineering scanner to import into Freedom RICAR via FreeImport.
• Provided technical support and custom solutions for various other clients including Pathology Consultants, Sonora Quest, Ameripath, U of M - Pathology, and many others…

Confidential, Southfield, MI

Senior Systems Engineer

Environment: Confidential OnBase, Kofax Ascent Capture, Kofax VRS, C#, VB.Net, Visual Basic, VBScript, JavaScript, ASP.Net, HTML, XML, AJAX, SOAP, SQL Server, SQL Server Reporting Services, LeadTools, Neevia, Visio, VSS, Windows, Scanners: Canon & Fujitsu

Responsibilities:

• Implemented highly-customized content management and workflow systems utilizing Confidential ’s OnBase product and Kofax’s Ascent Capture product.
• Developed/enhanced Confidential products including leading the development for iDocCreatorWeb.
• Assisted with pre-sales support. ECM solutions engineered for various industries: benefits admin, insurance, education, government, medical billing, and automotive.
• Created complex reporting system using SQL Server Reporting Services to provide various processing metrics. Converted FileNet Acenza system to Confidential OnBase.
• Created custom Kofax modules/scripts to support business processes for Confidential Custom Kofax module created to handle importing huge automotive engineering images.
• Customized e-Forms and code to handle insurance worksheet integrations.
• Integrated with medical records system via web service calls. Custom imaging/workflow solution created for requests of information. Wrote Windows Service for splitting large PDFs to TIFFs.
• Development lead for imaging/workflow solution to handle government assistance program applications, notification letters, reports, and integrated with line-of-business application. Custom report engine created using C# for processing applications required by government regulations.
• Developed custom workflow functionality for the Clerk, Friend of the Court, Probate Court, and Prosecuting Attorney’s Offices including highly customized work distribution. Wrote a custom Kofax Text Release Script application needed for special batch splitting purposes. Created DTS package to allow for integration with FOC mainframe system data.
• Gathered requirements based upon discovery meetings with the Prosecuting Attorney Offices. Architected detailed workflow diagrams for business processes and integrating with existing line-of-business applications.
• Participated in requirements gathering & process diagrams creation for billing dept.