PROFESSIONAL SUMMARY:

• Over 8 years of IT experience in various stages of Software Development which includes 5+ years of experience as Salesforce CRM Developer which involves Administrator, Development, Integration, communities and lightning like classic to lightning migration and lightning component development. 3 Years of experience on Java.
• Highly Seasoned and accomplished Salesforce developer with a strong record of client satisfaction. Adapt explaining highly complex data systems to a wide variety of audiences. Proven multitasker independent worker and team player.
• Building a career in an organization that will utilize my knowledge and skills in the field of information and technology. To do the given job to the best of my ability through the process of learning.
• Extensive experience in Salesforce.com configuration, customization, administration, data migration.
• Good experience in all facets of software development life cycles viz. Requirement Analysis, design, development, testing, and post implementation.
• Involved in deploying the CRM tool Salesforce.com to include: business requirement development, dashboard development, report & list view development, process flows and documentation.
• Sound understanding of SOQL and SOSL for Querying and Searching Data for Force.com platform.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto - Response Rules for automating business logic.
• Strong knowledge of Salesforce configuration, data migration, system integration and familiarity with Visualforce (Pages, Components, Controllers) MVC architecture and Apex (Classes, Controllers & Triggers).
• Extensive experience in designing validation rules, custom objects, custom fields, role-based page layouts, workflow alerts & actions, picklists, approval processes, record types, dashboards, custom tabs, custom reports, report folders, report extractions to various formats, and email generation according to application requirements.
• Proficient in implementing business flows using the Declarative framework via Workflow Rules and Approval Processes.
• Key player in migrations and deployment of code from one environment to other using Force.com IDE deployment wizard.
• Good techno-functional skills to correlate business requirements with engineering requirements for efficient functioning of Information Systems.
• Experience in designed entities like custom objects, creating the relationships/ junction objects like Master-Child, lookups, Entity Relationship data model, Pages, Classes, Interfaces, Workflows &Workflow rules, triggers, Email alerts and business logic.
• Involved in integration of Salesforce with REST and SOAP Web Services.
• Experience in developing web interfaces for clients both through force.com’s Sites and standard web technologies including but not limited to HTML, CSS, XML and Java Script.
• Good experience with Configuration, Customization, Development, Lightning and support experience on Salesforce.com Platform.
• Experience with full life cycle implementation of business solution, including requirement gathering, prototype designing, coding, database/data mart setup, report development, testing, UAT deployment, production and ongoing product support.
• Proficiency in Object Oriented Languages like C++, Java, J2EE, JSP and other Java technologies.
• Committed to excellence, self-motivator, quick learner, team player and a prudent developer with strong problem - solving, analytical skills and communication skills.
• Strong communication, organizational and interpersonal competencies along with detail oriented and problem-solving skills in the technology arena.

TECHNICAL SKILLS:

Force.com: Apex Custom Controllers, Apex triggers, Visualforce Pages, Eclipse 4.

SFDC Tools: Data Loader, Connect offline, Salesforce-to-Salesforce, Apex ExplorerANT migration tool..

Operating Systems: UNIX, Linux, Windows 10/7/vista/XP/2000/98/95, Sun Solaris.

Databases: Oracle 11g/10g/9i/8i, Teradata, MS Excel, MS Access, MS SQL server 2005/2008 Web HTML, CSS, JSP, SOAP, WSDL, REST, JSF, Ajax, XML, jQuery, JSON, JavaScript.

Programming Languages: SQL, PL/SQL, T-SQL, C, C++, Java.

Management Tools: Perforce, CVS, Microsoft Visual SourceSafe, GitHub, JIRA, Slack App

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, North Carolina

Salesforce/Lightning Developer

Responsibilities:

• Responsible for gathering the requirements by coordinating with the business analysts, developers and project managers, in order to better customize, and utilize the full functionality of the Salesforce.com CRM solution.
• Migrating from Salesforce Classic to Lightning and created Lightning Components.
• Performed the roles of Salesforce.com Developer and Administrator in the organization.
• Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
• Added Lightning Component to Lighting Pages and Record Pages. Have worked on Apex classes, Visualforce Pages, Controller classes and Apex Triggers for various functional needs in the application.
• Technical knowledge about Salesforce lightening Lightning Components, Lightning connect lightning Design System.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Registered to events like listeners to handle Lightning events and Developed Events to interact with Salesforce1Application.
• Experience in creating rich user interfaces (UI) using CSS, HTML, JavaScript and AJAX and JSON.
• Visual Force Pages using Standard Controllers, Custom Controllers, Extension Controllers & Web Services API. Creating new User Interface using JavaScript, HTML and CSS in Visual Force Pages.
• Experience working in service cloud, supporting cases, developed workflows and triggers for automated case resolutions.
• Maintenance of installed Managed Packages in lightning using Apex.
• Designed various WebPages in Visual force for customers to select a variety of services offered by the org and integrate them with the pricing team.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Used Jitter bit cloud data loader for data migration and Integration.
• Developed a Visual force pages using, CSS, Bootstrap.
• Created and used Email templates in HTML and Visual force.
• Worked on Lightning Process builder flows , Connect API , Chatter and quick Action.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Created Apex methods for the lightning controller and helper methods to perform DML operations on the case records.
• Used Salesforce Automation Process, Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.
• Created Reports and Dashboards with the help of Salesforce Wave Analytics to track Opportunity pipeline/Stages for Management visibility.
• Worked on the security level setting in the company for all the levels.
• Used Salesforce Automation Process, Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.
• Created Data Validation rules and Formulas as per business requirement.
• Created Reports and Dashboards with the help of Salesforce Wave Analytics to track Opportunity pipeline/Stages for Management visibility.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Prepared unit test cases using apex test classes and to fulfil the 75% of test cases for the development in Salesforce.
• Used Salesforce1 simulator during the development to test if the lightning.
• Used field level security along with page layouts in Lightning to manage access to certain fields
• Triggered interface events by user interactions, which includes Lightning Component framework.
• Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.
• Worked as enhancement developer and team member, performed the roles of Salesforce.com Developer and Administrator in the organization.
• Responsible for setting up web service integrations.
• Expertise in developing SOAP and REST apex web services classes and tested using tools like SOAP UI and Workbench.
• Used Apex Data Loader to Insert, Update and Import data from Microsoft Excel into Salesforce.com.

Environment: Saleforce.com platform, Apex, Visual force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, SOQL, SOSL, Email Services, Sales cloud, Service cloud, Security Controls, Visual force Controllers, Sandbox data loading, Data Loader, SQL.

Confidential, Boston, MA

Sr. Salesforce Developer/Administrator

Responsibilities:

• Interacted with various business team members to gather and documented the requirements. Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Customized user Roles, Role hierarchies, Profiles and Sharing settings to ensure that the protected data is available only to the authorized users.
• Developed various Custom objects, Tabs, Entity-Relationship data model, validation rules, Components.
• Customized dashboards to provide daily forecasts and track opportunities, deal registrations and customer engagement.
• Developed Apex Triggers, Apex Classes and Test Methods.
• Designed & developed the Visualforce page & Apex controller for the completed unit on PM console unit.
• Configured & developed the triggers, workflows, validation rules & having hands on the deployment process from one sandbox to other.
• Worked under the scrum process (i.e. Jira) tool to develop the technical tasks of the project.
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Used workflows to govern data flow across various objects.
• Involved in development of Time-based Workflow Rules, Triggers, Validation Rules, and other customizations with Salesforce.com.
• Responsible for developing complex Custom Approvals processes.
• Involved in installing and configuring Managed and Unmanaged Packages.
• Configured tasks using Apttus. Created integration with CPQ and CLM applications.
• Closely worked with Salesforce.com consultants for implementing the business solutions for their client requirements, using CPQ within the exclusively developed framework.
• Worked on Apttus CPQ (Configure Price Quote) tool, shopping cart.
• Worked on Apttus CPQ configuration and integration.
• Created workflow rules and defined related tasks Worked on Apttus CPQ to automate sales across different locations.
• Used Apttus CPQ in order to enable sales reps to configure complex product and service combinations and set prices that will positively impact deal profitability.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.
• Used Data Loader for data management in force.com platform.
• Assigned workflows for Lead conversion, transfers, merging duplicates, managing web-to-lead to track responses to online campaigns.
• Maintenance of installed Managed Packages in Lightning using Apex. Experienced in using Data Migration tool called Data Loader.
• Used Salesforce1 simulator during the development to test if the lightning.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Created Visualforce Email Templates, Mail Merges and automated Email Process to send installation instructions to new and existing customers.
• Involved with Salesforce.com Premier Support and handled the support cases with the help salesforce.com support.

Environment: Saleforce.com platform, Apex, Visual force, Apttus CPQ, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, SOQL, SOSL, Email Services, Sales cloud, Service cloud, Security Controls, Visual force Controllers, Sandbox data loading, Data Loader, SQL.

Confidential, Chicago, IL

Salesforce Developer/Administrator

Responsibilities:

• Analyze the business user stories and design the software life cycle to maintain the application with high efficiency without down phase.
• Work closely with Requirements Analyst to Perform detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and using other Platform based technologies like Visualforce, Force.com, and Web Services.
• Design the Page Layouts and Visual force pages for User friendly using Business User Case Documents.
• Create Utility Apex Classes using object oriented programming concepts.
• Administered, configured, and maintained Salesforce.com application user profiles, roles, assigning permission, generating security tokens, upgrade installation.
• Administrative tasks like creating Objects, Roles, Profiles, Page layouts, Email services, Workflows, Process Builder, Flows, Validation rules, Approval Process, Assignment rules, Auto response, Escalation, Web-to-Lead, Email-to-Case, Organization Wide Defaults, Criteria-based, Owner-based Sharing rules, Reports, Dashboards.
• Deploy applications from Sandbox to Production using ANT Migration and Change sets.
• Implemented Apex Batch classes for the repeated actions for different tasks.
• Implemented Batch Classes, Scheduled Classes as part of the Business Requirement.
• Worked on integrating legacy systems to send changes back and forth into Salesforce.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
• Used Jitter bit to migrate the data between different environments.
• Developed different VF Pages to suit to the needs of the application using different VF Components.
• Used Bootstrap, J Query and Angular Js in Visual force page development in Communities.
• Worked on converting existing Visual force page to work for Salesforce1 as well and be responsive.
• Configured Single Sign On by creating a connected App with OAuth2.0.
• Used Force.com Eclipse IDE plug-in to manage, author, debug and deploy Force.com.
• Interacted with the Salesforce.com premium tech support team on a regular basis.
• Worked in GIT version control systems to keep the history of developed files and involved in Code.

Environment: Saleforce.com platform, Apex Language, Visual force Pages, Zuora CPQ, Custom Component, Custom Controllers, Workflow & Approvals, Process Builder, Visual Flows, Custom Objects, Custom Tabs, Page Layouts, Flows, Data Loader, Eclipse IDE and Sublime.

Confidential, Boston, MA

Salesforce Mid-Level Developer/ Administrator

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization. Closely worked with other SalesForce.com consultants while implementing the solutions for the needs of organization.
• Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish connectivity among objects. Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Worked on Service Cloud and Sales Cloud implementations in two different projects.
• Integrated Apex with External services in JAVA using Rest API.
• Worked in developing various Apex classes, components, and Visual Force.
• Worked with Apex Scheduler to invoke Apex classes at regular intervals.
• Worked with Dynamic Apex to access Objects and Field values based on user inputs, execute dynamic SOQL.
• Administrated and monitored the company's Salesforce CRM application. Created the workflows for automated lead routing, lead escalation and email alert.
• Being the Administrator in the organization Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field-Level security and configured their sharing settings.
• Used Tabular, Summary and Matrix reports to create Standard reports and Custom reports.
• Troubleshooting and configuring Data Loader operations and running the Data Loader in batch mode.
• Worked on various salesforce objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Designed and Implemented Salesforce1 Mobile App for users to access real time information.
• Customized compact layout and Navigation menu in the Salesforce1 Mobile App to meet the user requirements.
• Schedule the Apex Classes to send email alerts on daily/weekly basis.
• Perform Data Export on weekly basis for data backup.
• Refresh the sandbox after every major release to maintain the consistency.
• Provide Production Support for CRM system developed on Salesforce.com platform.
• Worked on importing data from external system to salesforce application using Apex Data Loader.
• Defined lookup and master-detail relationships on the objects and created junction objects.
• Responsible for Data load operations using Force.com Apex Data Loader.
• Configured and maintained user security permissions in compliance with organizational needs.
• Performed object cleanup and data migration to and from Salesforce.com.
• Used the sandbox for testing and migrated the code to the production instance after testing.

Environment: Saleforce.com platform, Deployments, Force.com Migration Tool, Translation Workbench, Sandbox, Change sets, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, and Email Services.

Confidential

Java Developer/Jr.Salesforce Administrator

Responsibilities:

• Worked on implementation of GUI module with Struts Framework and use CVS for version control.
• Used Java Database Connectivity (JDBC) to connect from the Java application to the Database.
• Involving in implementing toing front-end validations using JavaScript.
• Involved in testing using Junit.
• Worked with the user group for the requirement gathering throughout the planning and implementation.
• Created new user Accounts and assigned Profiles as per their role in role hierarchy.
• Define Org wide default to restrict access to users.
• Customized Page layouts for Standard/Custom objects and assigned Record Types.
• Created Data Validation rules and Formula as per business requirement.
• Worked with various Salesforce.com Standard Objects like Accounts, Contacts, Leads, Cases, Campaigns, Reports and Dashboards.
• Created Workflow rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions and Outbound API messages.
• Responsible for all the activities related to configuring Data loader, uploading data in CSV files into Salesforce.com, workbench for checking for the correctness of the data.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Interacted with ETL developers to migrate the data from Informatica environment using Data Loader from CSV files to SFDC under guidance and supervision.
• Involved in identifying, planning new Salesforce.com features and functions like, new screens, workflow, force.com objects, and reports in response to business needs set by the supervisor.
• Worked with Data Loader and App Exchange Applications.
• Worked with different Deployment Plans for each release and Sandbox Refreshing.
• Created user accounts, managed profiles, security, and workflow rules.
• Identified and established the sharing rules for restricting access to business objects such as opportunities, leads, and cases.
• Developed the user interface screens using Swing for accepting various system inputs such as contractual terms, monthly data pertaining to production, inventory and transportation.

Environment: Java, J2EE, Struts, HTML, JavaScript, JSP, Eclipse, Salesforce Enterprise Edition Salesforce.com Platform, Data loader, Work flows, Force.com, Custom Objects, Reports, Profile Level Security, Sandbox data loading, Eclipse IDE Plug-in, Dashboards.

Confidential

Java Developer

Responsibilities:

• Worked directly with user groups in analyzing and specifying business requirements for the design and development of project.
• Designed application with UML (Unified Modeling Language).
• Developed application based on SDLC (Software Development Life Cycle).
• Actively involved in configuring the Application Server and deployed all the modules like Web modules and Business modules.
• Created user-friendly GUI interface and Web pages using HTML, JSP.
• Developed the Front-End JSP and HTML.
• Developed JSP's, Java Beans and Servlets to interact with Data Base.
• Extensively used JavaScript for client-side validations.
• Used XML parsers to parse and fetch information from XML templates
• Performed Unit Testing of all Modules.

Environment: Java, J2EE, JSP, Servlet, JDBC, SQL, JavaScript, HTML, Struts, CSS, Oracle, XML, Apache Tomcat Server.