Director, Business Lead & Product Owner Resume
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Center Valley, PA
SUMMARY:
- Business Development | Project Management | Strategic Leadership
- Experienced Manager with track record of driving business development and pioneering solutions to maintain company’s advantage across customer marketing, sales, and service in highly - competitive data/information industry.
- Skilled Leader known for achieving results . Successful cross-functional work resulted in selection to drive multi-faceted project promoting adoption of innovative new tool with international customers.
- Strategist Known for Establishing Global Partnerships that drive revenue, increase access to consumer insights, and support continued company growth.
- Business Requirements Development Requirements Testing Complex Business Solution Implementation Strategic Planning
- Product Development Go - To-Market Strategy Global Market Adoption Data Discovery, Acquisition & Analysis Risk Management Sales Marketing Prospect Identification Contract Negotiation Vendor Management Customer Service Account Management Change Management Process Development & Improvement Staff Training
TECHNICAL PROFICIENCY:
- Microsoft Office Suite
- Job Control Language (JCL)
- Salesforce
PROFESSIONAL EXPERIENCE:
Confidential, Center Valley, PA
Director, Business Lead & Product Owner
Responsibilities:
- Selected to lead multi-faceted project driving new product development, go-to-market strategy creation/execution, and global market adoption of innovative $2M global trade exchange web-based tool to maintain company’s competitive advantage .
- Collaborate cross-functionally among sales training/marketing, technology, and global trade data engineering to drive comprehensive product launch.
- Directed development of this global trade incentive with multiple teams .
- This effort resulted in promotion to existing role focused solely on further development/rollout of this tool.
- Oversee development of key technical aspects of new product, partnering with technology team to ensure results. In 4 months, rolled out in 20 markets globally across North America, Europe, and Confidential .
- Developed program brochures, sell sheets, customer webinars, and customized presentations to promote product. Facilitating participation in multiple industry tradeshows to ramp up sales.
- Completed “Ask the Expert” session with 400 members of North American sales team and developed training materials to aid teams prospecting existing clients to support goal of onboarding 2K customers across 20 markets in one year.
- Convinced non-participating global markets to share their data within global repository, growing the number of participating markets nearly 50%.
- Strategically acquired proprietary data and provider lists from 30 markets in collaboration with global teams to spearhead startup of repository.
Director & Senior Consultant
Confidential
Responsibilities:
- Initiated action plan to grow company’s most valuable data asset via organization/leadership of a global trade conference in partnership with 30 global leaders; 95% of attendees rated conference above average to excellent.
- Developed unbiased, standardized scoring methodology to fairly compare trade market development. Increased overall average score by 5 points.
- Acquired 2M trade references from global retailer of office supplies. Customer subsequently purchased $200K products/services 2 years in a row, using proceeds to purchase additional Confidential & Confidential services.
- Facilitated potential for 20K new business records, enhancement of 50K+ established records, and linking of 10K-15K associated business records by acquiring multiple datasets of 500K customer records.
- Gained 4 unique datasets and 30M+ lines of real estate data after negotiating 2-year services agreement at $700K annually.
- Created global dashboard for senior leaders by partnering with 40 global markets to share monthly trade program statistics/highlights.
Bulk Data Acquisition Specialist & Project Manager
Confidential
Responsibilities:
- Doubled trade database size to 120M references over four years, attaining 20M+ trade references in accounts receivable and 200+ new partners. Devised and executed new acquisition strategy, led sales team/customer planning sessions, and produced customer-facing collateral and FAQ documents.
- Secured 4M+ trade references from 3 customers in telecommunications, utility, and hi-tech verticals, allowing customers to expand portfolio management capabilities. Targeted prospects, prepared customized presentations.
- Facilitated identification and acquisition of high-value candidates for inclusion in company’s U.S. Trade Exchange Program by developing and implementing key strategic program.
- Cut contract losses in 7 of 8 quarters, aiding sales force to prevent losses and win back opportunities.
- Highlighted customer value of various Confidential & Confidential teams and boosted competitive intelligence by partnering with Competitive Intelligence Team to design quarterly newsletter, reporting on main competitors in multiple verticals.