PROFESSIONAL PROFILE:

• I am an enthusiastic and dedicated Sr. Mobile Operations Manager professional with extensive native IOS and Android mobile app and connected device (i.e. ROKU, Amazon Fire, Apple TVOS) experience within an Information Technology team.
• A dedicated Certified ScrumMaster who is able to develop and motivate others to achieve project targets with passion and on time.
• Key QA lead for all native app, who led quality, - winning projects worth over millions of dollars with successful user utilization.
• A proactive individual with a logical approach to challenges, even within a highly pressurised working environment.

OBJECTIVE:

I am looking to continue to in corporate my extensive native application experience and technical quality analysis skillsets within a well-established company that I will have the honour of bringing long-term success to the company and long-term corporate challenges within my career.

KEY I.T. SKILLS:

• AGILE, JIRA, Confluence, Charles Proxy, API, JSON, Rational Unified Process (RUP), JAVA, SQL, Selenium, SDLC, Software Testing, Visio, OmniGraffle, OmniPlan, TeamGantt, Word, Excel, OneNote, PowerPoint, Internet & Email
• IOS phone/tablet, Android phone/tablet/phablet, Windows, Wearable’s: Apple Watch and Samsung Gear, Samsung O, Desktop testing and connected devices (Roku, Apple TVOS, Legacy Apple TV, Samsung TV, Amazon Fire)

CAREER SUMMARY:

Confidential

SR. NATIVE MOBILE OPERATIONS MANAGER

Responsibilities:

• Confidentially have a professional working relationship with NBA Digital project team.
• As ScrumMaster, created project dashboards, timelines, work-plans for large NBA native IOS and Android Mobile App and cross-platform teams.
• Facilitated, scheduled and coordinated effective cross-platform technical meetings to support NBA Digital IOS and Android development and project teams.
• Coordinated project scope and backlog grooming meetings with NBAD Product Managers and key stakeholders to ensure critical minimal viable product (MVP) is being scheduled for any upcoming NBA event to be delivered within the native NBA mobile platforms.
• Ran and coached daily scrum meetings for 2 native mobile app platforms (IOS and Android).
• Facilitated all NBAD Mobile Apps work-break down sessions with all project work streams to ensure a successful implementation and testing plan across NBA native IOS and Android platforms.
• Coordinated technical Requirement walk-thrus and technical discussions with all stakeholders that impact native mobile apps development.
• Guided team on having sprint planning and technical task breakdowns of agreed upon Epics and user stories for any given Sprint.
• Created and coordinated all native IOS and Android mobile deployments and launch plans for all NBA Mobile deliveries and tent-pole events.
• Participated within scrum team’s bi-weekly Retrospective, where I shared pertinent action items and general team cohesion back to management on how successful the mobile app development team was improving within scrum meetings and delivery of the features.
• Prepared team for post-production Kanban weekly continuous deployment planning.
• Key point of contact of creating all technical JIRA tickets for mobile apps and connected devices for upcoming and future deployments.
• Proficient in creating SQL queries to use within databases for testing content and JIRA filters for NBA application projects.
• Increased development through-put by 90% by governing product managers workload is prioritized and managed before next sprint planning of NBA mobile app deliverables.
• Proficient leadership in Agile methodology and leading development team in effective daily Scrum meetings.
• Coordinated defect triage meetings for QA and development team on a bi-weekly basis
• Expert and subject matter expert in testing and trouble-shooting on any native mobile device platforms (i.e IOS and Android phone & tablet) and work alongside QA team to maintain sound quality project delivery date.

Confidential

LEAD MOBILE BUSINESS/QUALITY ANALYST

Responsibilities:

• Key Lead Mobile Business/Quality Assurance Analyst working on gathering requirements for specific Confidential mobile web and native mobile IOS and Android applications.
• Managed over Functional and Implementation native Mobile QA team of 13 direct reports within Confidential Digital environment: 2 Sr. QA HCL Engineers On-shore, 11 QA HCL Engineers Off-shore located in Chennai, India.
• Analyzed, defined and documented client requirements into functional requirement documentation while considering process improvements to maximize delivery and operational efficiencies for native mobile development/QA team to implement from.
• Worked extensively with design team to ensure mock-ups and design flows match with requirements and to the stakeholder’s expectations.
• Proficient in creating SQL queries to use within databases for testing content and JIRA filters for Confidential projects.
• Prepared team for post-production Kanban weekly continuous deployment planning.
• Provided extensive overview and to Quality Assurance team and project’s major stakeholders group to ensure no gaps are found within requirements (use cases).
• Proficient in both water-fall (i.e. V-model) and Agile Methodologies.

Confidential

Mobile ScrumMaster & QUALITY ASSURANCE MANAGER

Responsibilities:

• Managed over Functional and Implementation native Mobile QA department of 10 direct reports within a J2EE environment: 6 Sr. QA Engineers On-shore, 4 QA TCS Engineers Off-shore located in India.
• Successful Scrum Master over native mobile App IOS team (Team Spartan) that was appointed to demonstrate how to run and have a successful Scrum development team.
• Trained and received hands-on under VersionOne team on how to facilitate and run Agile-Scrum for native mobile app team.
• Created and maintained BA/QA requirement processes to ensure quality was maintained throughout the life-cycle of new native Credit Card Application (i.e. SWAGG app) for various bank’s native IOS, Android, Blackberry, and Windows platforms that were implemented and deployed properly in Production.
• Ran daily scrum meetings for development app team, Team Spartan, as well as prepared agenda and setup for team’s end of sprint Demo to other Scrum teams, Executives and stakeholders to review our completed sprint features.
• Guided team on having sprint planning and technical task breakdowns of agreed upon Epics and user stories for any given Sprint.
• Guided team for post-production Kanban weekly continuous deployment planning.
• Proficient in creating SQL queries to use within databases for testing content and JIRA filters for Mobile application projects.
• Appointed as the Lead BA, creating a process for linking all use cases/Business requirements to test cases for thorough traceability metrics.
• Trained and used Selenium automation scripting for mobile application development.
• Performed gap analysis on the SBU shared services to determine fragile entities; developed improvement plans, action strategies and best practices towards strengthening the organization’s performance.
• Facilitated application, JAD sessions and Report meetings.

Confidential

SENIOR RETAIL BUSINESS/QUALITY ANALYST

Responsibilities:

• Key Sr. Business/Quality Assurance Analyst that supported, coordinated, and maintained 4 major retail accounting systems for Confidential, Inc.
• Responsible for requirements gathering, analysis, detailed process flow design, user acceptance testing and rollout of new & modified feature functionality deployed on the retail website applications.
• Conducted project discovery through the interviewing of key stakeholders to flush out business rules, operational specifications and interface specification solutions to resolve identified business issues and/or strategic initiative.
• Prepared graphical depictions of use cases (activity diagrams, system context diagrams, sequence diagrams, use case diagrams, wire frames, etc.)