SUMMARY:

Customer focused influential problem solver, applying cutting edge technology and insights to achieve goals. Facilitator with extensive experience in Data Governance and incremental iterative delivery of value. Experienced in designing, managing, and executing operational and analytic programs. Influence and launch the of goals based on broad visions and roadmaps. Proven track record of pragmatically driving projects through life cycle phases, delivering exceptional results.

AREAS OF EXPERTISE:

• Data Governance
• Data Architecture
• Data Storage & Operations
• Data Security & Privacy
• & Master Data Mgmt
• Data Warehousing & Insights
• Data Integration & Interoperability
• Documentation and Content
• Metadata
• Data Quality
• Solution architecture
• Project Management
• Management
• Lean & Agile practices
• DevOps/SysOps

PROFESSIONAL EXPERIENCE:

Confidential, Austin, TX

Manager, Data Management/Information Architect

Responsibilities:

• Establish Data Governance framework and Data Quality Framework lead the Governance and Data Management aspects of GDPR compliance
• Drive continuous improvement, with an emphasis on privacy and Data Quality

Confidential, San Diego, CA

Sr Product Owner, Transformation Services

Responsibilities:

• Lead engagements, accountable for conveying the vision, strategy, objectives, solution and team structures necessary to deliver on the client’s business goals, and then leading the of those goals.
• Responsible for creating, prioritizing the backlog, working with a team.
• Provided internal and external consulting services and guidance in the following domains: Analytics, Data Governance (PCI/SOX/DAMA/GDPR, Agile transformations)
• Led the creation of an innovative and value oriented DBaaS, including mapping requirements to components, backlog management, team facilitation, and the removal of impediments

Confidential, Carlsbad, CA

Technical Director, Data Services

Responsibilities:

• Played a key role in successful launch of GTA V for PS4/Xbox One/PC and GTA V on PS3/Xbox 360, leading data services areas, optimizing existing systems while providing support to highly - anticipated DLC, resulting in efficiencies with the outcome cost savings for subsequent launches.
• Recruited talent to ensure continual growth, facilitating s resulting in high levels of performance.
• Collaborated with senior management and personnel to architect and build effective cross-functional teams, systems and services, leading to solid record of on-time project completion
• Spearheaded successful integration of Google Analytics Premium and BigQuery integration for internal platform, resulting in process flow and optimizations for increased monetization and insights
• Developed, implemented and monitored SLA with staff and customers, leading to high levels of compliance, transparency and efficient issue resolution.
• Created and executed policies, procedures and runbooks focused on process repeatability and consistency.
• Architected and directed development and implementation of modular Analytics platform, resulting in high volume data delivery and business intelligence services.
• Increased customer retention, experience and monetization through creation and implementation of data science services in support of marketing experiments and insights.

Confidential, Austin, TX

Technical Director, Data Services

Responsibilities:

• Provided services for core business operations through effective management and support of database and BI. operations, architecture and development including SQL Server, Hadoop, Data Virtualization, SSIS and Qlikview.
• Implemented the use of agile methodologies, successfully increasing productivity and collaboration.
• Spearheaded successful integration of BI platform and CRM, resulting in expanded marketing capabilities reach.
• Led all aspects of analytics platform architecture, development and implementation.
• Oversaw the selection and implementation of database firewall security layer.

Confidential, San Diego, CA

Senior Technical Director, Data Services

Responsibilities:

• Achieved promotion to Senior Director role due to outstanding performance, taking on increased responsibilities in Data Services growth and expansion necessary to create SNE.
• Led online transaction processing and analytic systems
• Led and directed expansion of department to 30 full-time employees and 15 offshore employees.
• Facilitated the successful creation and execution of disaster recovery plans and procedures, including hot sites for mission critical applications for Data Center.
• Proactively ensured the organization was always in compliance with financial, security and privacy regulations and policies spanning PCI, SOX, European Safe Harbor, Confidential regulations
• Built Agile/Scrum data BI/DW program, resulting in enhanced business value focused on rapid iteration.
• Led integration of regional CRM and financial systems, resulting in enriched understanding of customer behavior and storefront optimizations that increased revenue and delivered a better customer experience.
• Provided data management and systems operations support

Confidential, San Diego CA

Director, Database & Business Intelligence

Responsibilities:

• Received promotion from DBA, to Solution Architect, to Director due to high-quality work.
• Designed and implemented complex database systems for MMO games along with highly scalable, easily extensible Oracle and PostegreSQL database, data warehouse and business intelligence systems.
• Served as founding member of team that designed, built and operated Confidential Playstation Network, resulting in rapid growth to support 80 million global customers on a 24/7 basis.