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Business-marketing Manager Resume

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Austin, TX

SUMMARY:

  • 14 Years of Solid SAP SD Experience with clear understanding of cross - functional applications of MM, WM, EWM, PP and FI/CO in industrial scenarios.
  • Worked on six full cycle implementations (New Implementations, Roll-Out, Upgrade and Enhancement Projects)
  • Involved with Big Global Teams On-shore/Off-shore development models.
  • Experience involved in all phases of SAP implementation life cycle from initial project planning and scoping through Fit/Gap analysis, customizations, Go-Live, Post-Live Production support, User training and Documentation.
  • Worked as SAP Expert Role and Production support lead during and after Go-Live implementation.
  • Implementation experience in varied industries like Equipment pooling, Pharmaceutical, Chemical and Appliances.
  • Hands-on experience with Order Management, Pricing, Intercompany sales, Account determination, Credit Management, Deliveries, Transportation and Billing processes.
  • In-depth understanding of SD, WM, EWM, SCM and LE functionality
  • Customization, creation of master data, various SD functions, SD business process in sales, pricing, shipping, transportation, credit management, taxation, availability check, ATP, transfer of requirement, picking, packing, billing plan, account determination, rebates, promotions, sales deals, agreements, intercompany processes, 3rd party sales Process, licensing, and relevant copy controls.
  • Customization of pricing procedures based on the clients requirements using the Condition Technique, i.e. creation of new condition tables, Access Sequence & Condition types, assigning them to new Pricing procedure and checking its impact till the level of billing.
  • Self-taught and good understanding of SAP AFS.
  • Expertise in Bills of Materials (BOMs), Account Assignment, Text, Output Determination, Material Requirements Planning (MRP), Transfer of Requirements (TOR) and Availability checks (ATP).
  • Experienced in SQVI transaction for all table joins for the business data extracts.
  • Worked on reports customization in SD and worked on Sales information system to extract data and develop the reports.
  • Worked closely with project team members, end-users, management and Basis to provide long-term solutions to the business requirements.
  • Experienced in EDI/IDOC, application mapping and transaction mapping of IDocs to EDI standards.
  • Worked on all models of Testing including Unit Testing, User Acceptance Testing, Integrated Testing and Regression Testing
  • Working Knowledge in SAP ABAP and workflow.
  • Highly motivated, goal oriented team player with excellent leadership qualities, presentation, analytical and interpersonal communication skills
  • Setup the Customer Master, Vendor Master and Material Materials based on the client requirements.
  • Extensively worked, designed and modeled the logistics systems like TRAZACT and TRAX TMS systems.
  • Created Automation Scripts for all the Ver-Val Tests.
  • Created WRICEFs and Functional Specs and process documents.
  • Responsible for changing all the Factory & Holiday calendars.
  • Worked with Globalization teams to facilitate design and support to different countries including Canada, Brazil, Mexico, Netherlands, Switzerland, Singapore, Japan etc.
  • Estimated work hours and costs for the projects. Created SOW for approvals.
  • Configured and created multiple Plants as per the business requirement.
  • Worked as the functional Lead configurator to setup the Archiving process for the orders, Deliveries, Billing documents etc.
  • Worked as the functional business analyst to gather requirements.
  • Worked as the OTC Disaster Recovery lead and created multiple OTC scripts for annual DRP.
  • Created multiple table joins and extracted data for business for projects, audits etc.
  • Worked as the Business Architect lead to implement the SAP structure to the business.
  • Worked extensively with TIBCO and GXS changes and involved in all integrated testings.

TECHNICAL SKILLS:

ERP: SAP R/3 4.7, 4.6C, 4.6B, 4.5B, 4.0B, 3.1H & 3.0D, ECC 5.0 and ECC 6.0

Databases: Oracle, MS-SQL, and MS Access

Management and Project Tools: ASAP, MS Project, and SAP Solution Manager & MS Visio Tools.

PROFESSIONAL EXPERIENCE:

Confidential, Austin, TX

Business-marketing manager

Responsibilities:

  • Set up and structured the business for the new products.
  • Provided the SAP knowledge/ training for the team for their future implementation.
  • Investigated and analyzed the sales from US regional and International Dealer offices.
  • Implementing the major Airlines sales and promotions to the Confidential customers and dealers.
  • Supporting the Confidential process to the dealers and vendors.

Confidential, Houston, TX

SAP OTC lead functional developer

Responsibilities:

  • Used Innowara and worked with business process leads for all the master data uploads.
  • Cleanse and setup the master data for the Asia projects.
  • Supported the OTC area during and after Go-live.
  • Facilitating and configuring the Invoiceware project to gather the seals into invoices from Mexican government.
  • Created new plants for Brazil and south America as per the standards
  • Configured new pricing procedures with new condition techniques and assigned to the respective document types and also maintained price relevant master data fields.
  • Involved in numerous enhancement projects.
  • Worked with Business Process Owners and End Users for Process Analysis, Business Blue Print, Configuration, Customization, Integration, Testing, User Acceptance Test, Interface Development for internal projects.
  • Resolving, Configuring, Developing and Driving the support partners for all the day to day support.

Confidential, Lake Forrest, IL

SAP OTC lead functional developer

Responsibilities:

  • Established and Configured the Consignment process and third party process as per the client business.
  • Configured Production Order, Order Type dependent parameters, Scheduling parameters, Order Control, IDOC processing and confirmation parameters.
  • Worked on Text Determination, Output Determination, Account determination, Copy control, Shipping, Transportation, Billing, Debit & Credit Memo Returns etc.
  • Created new pricing conditions for the multiple special discounts. Worked with pricing team to re-structure and cleanse the existing pricing procedure.
  • Configured Availability check. Define Procedures for Schedule Line category and Delivery Item category.
  • Worked with business to configured GATP for all warehouses.
  • Creation of Partner Functions, define and assign Partner Determination Procedure.
  • Responsible for configuring plants and checking integrity of new plants created in system.
  • Creating Documentation and solving daily issues to the users.

Confidential, Vernon Hills, IL

Responsibilities:

  • Preparation of Project Plan, Implementation approach and road map for study and define phases for OTC processes.
  • Analysis, Study and Investigate the Business Requirements for changes, enhancements and projects.
  • Preparation of Process Definition Documents and Data Mapping Template Documents for all OTC processes.
  • Closely interact with the client during business study workshops and during all business decision meeting to guide them with best approach business methods on OTC processes.
  • Created the process to capture and change all the Holiday & Factory calendars for all Confidential countries.
  • Created all the OTC, WM and EWM scripts for Automation activities.
  • Worked with SCM team for designing and implementation of TRAX to Confidential business.
  • Worked on GATP configurations to applicable to multiple plants.
  • Supported and modified TRANZACT TMS system based on the user requirements.
  • Configured new plants and made changes as per the business.
  • Configured all OTC Master Data and Order Management related Configuration.
  • Prepare Test Scripts, Test Sets and Data sheets for System Testing.
  • Worked extensively with Release management and SQA teams for all the changes.
  • Involved in all Global cut-over activities
  • Co-Ordination with SCM and FI process for all Master Data and other OTC deliverables.
  • Modified and Tested the WRICEFs and requirements for the Spain Tender and Bid system.
  • Tested, troubleshoot and involved in ESKER printing activities for all the countries.
  • Responsible for resolving issues during System Testing, UAT and during Cut Over activities
  • Responsible to evaluate performance risks of various links in OTC Master Data based out of various regions.
  • Configured and worked on the design of Freight payment systems TRANZACT and TRAX and later provided support for data migration, adding new fields and support.
  • Prepared and defined process for all third party Master data interfaces.
  • Configured, Tested and updated all the customers starting the EDI process.
  • Worked extensively with the Inbound and Outbound Interfaces to fit in the Logistics Design.
  • Monitored all inbound and outbound EDI transaction processing. Analyzed, identified and tracked all exceptions and errors processing
  • Resolution of EDI/IDOC for the inbound and outbound interfaces.
  • Added new fields for multiple WRICEFs to send the data to downstream WM systems.
  • Involved with TIBCO teams to map and push the data.
  • Involved in Go- live and responsible for managing post implementation hyper care issues related to Master Data and OTC process.
  • Provided training and coaching for 6 of the trainees reporting to me on Sales and Distribution business process and SAP Project Implementation methodologies.

Confidential, Abbott Park, IL

SD functional expert

Responsibilities:

  • Created multiple manufacturing, SRM and destruction plants as per business need.
  • Worked with Archiving team and mapped all the sales, delivery, billing, EDI letters and License expiration documents to Mobius (Archiving holder).
  • Involved in the GAP analysis, Blue printing, AS IS & TO BE processes, and flow chart documentation, presentation to the management team.
  • Worked with Master Data team to Cleanse/Modify Customer data.
  • Configured all OTC Master Data related Configuration.
  • Created Master data process flow documentation.
  • Supported and Configured the TRANZACT logistics TMS system.
  • Configured GATP for all stocking availability in multiple Abbott plants including US and Canada.
  • Worked on research process of implementation of TRAX system to upgrade TRANZACT logistics TMS system.
  • Gathered requirements and created functional specifications for conversions, interfaces and enhancements. Configured prototype for SD module based on business requirements.
  • Created Customer master data, Vendor Master, material master data, customer-material Information record and customer groups.
  • Configured various output types and configured various output determining procedures.
  • Configured shipping process (delivery type and item category) and route determination (such as departure zone and transportation group).
  • Worked on EDI mappings and Transactions.
  • Conducted end-user training.
  • Worked on Daily Production support issues.
  • Documented all the production support issues and uploaded into E-Room.

Confidential, Orlando, FL

SAP Expert

Responsibilities:

  • Listed out Transactions, Programs, Interfaces and Reports in the As-Is system.
  • Conducted Impact Analysis for the objects likely to be impacted by Upgrade.
  • Conducted Sessions/Meetings with Business Users and documented/Updated As-Is Business Process Documents.
  • Proposed Business Scenarios for Testing and conducted Unit and Integrated Testing.
  • Worked on changes in Output forms including Sales order Confirmation, Delivery Note, Pick ticket and Packing Slip.
  • Responsible for data collection for Enhancements Project and later performed Unit and integrated testing.
  • Investigated and implemented company required pricing conditions for Pallets and Inter-company Pricing procedures.
  • Defined Pricing Procedures with associated Condition Types, Condition tables, Access Sequences for automatic pricing during Sales Order Processing and Billing.
  • Implemented a Program to upload Automatic Packing Instruction Condition Records.
  • Re-defining Routes as per the Company Business user requirement.
  • Involved in Cut Over activities for Cleansing of Customer Material Info records.
  • Working with Master data group to Create Customer Master Text as per new requirement.
  • Working with a team in documenting all the known and unknown Production support issues.
  • Worked as the production support lead for the EDI/IDOC related issues.
  • Teamed up with QA team to Conduct Unit and Integrated Testing for the Enhanced changes.
  • Involved with a Production support team to provide onsite support for daily Production Issues tickets.

Confidential, Cranbury, NJ

SAP Expert

Responsibilities:

  • Responsible for writing all the Functional Specification for allotted Gaps and work with ABAP implementer for development.
  • Involved in Lean workshops to streamline Order-to-Cash process. I was involved in value stream mapping of business processes, identifying inefficiencies in the process, suggest improvements to the process and implementing changes in SAP.
  • Established the BDS interface to RCS ( Confidential core systems). It’s a custom made EDI outbound process where EBOL (Electronic Bill of lading) will be sent to BDS servers and later it is carried out by Rail cars. This job involved identifying Business requirement, Field Mapping, Hazardous material Regulations, Customizing Outbound Delivery Output & IDOC, FTP setup, Testing and complete production support to the end users.
  • Tested the Functional Specifications to carry out the development works so that proper interface is developed between the TMS and SAP for ORDERS05, SHIPMT05, EDI 204, 214 and EDI 990, Invoice 810, ASN 856.
  • Worked with the technical team in writing a ABAP upload program to upload all the existing customer master records from Legacy to SAP using BDC method.
  • Maintained Customer Material Info Records for Confidential ECO Enterprise.
  • Validated all the Customer Master data before Production.
  • Involved with the team in customizing all outputs for order, delivery and shipment documents.
  • Configured sales document types, item categories, schedule line categories, delivery types, billing types, for various business processes like consignment orders, cash orders, rush orders, and regular orders.
  • Defined and configured pricing procedures and associated condition types, access sequences, condition tables, condition records. Configured special pricing functions like condition exclusion, minimum order value, and group conditions, listing/exclusion, material determination and free of charge deliveries as per the requirements.
  • Worked on Chargeback and Paybacks Pricing Scenarios.
  • Configured Pricing Procedure, Condition types, Access sequences and condition supplements.
  • Within logistics execution we worked in the configuration of the shipping point determination, shipping type, shipping cost and interfacing with warehouse management, blocking reasons, route determination, Freight Cost Maintenance and Transportation connecting point.
  • Configured Shipping Routes for Basic Single leg, Non Basic Single Leg and Multi leg. Also customized all the Land (Road and Rail), Air and Sea Leg transportations.
  • Defined separate Shipping conditions for Rail and Road.
  • Worked on the Special DOT (Department of Transportation) Regulations for Hazardous/Dangerous materials for Road and Rail.
  • Customized all the industry required Dangerous Goods STCC (Standard Transportation Commodity codes) for Domestic and international shipments.
  • Gathered business/legal requirements related to MK Denial (denied parties) list. Assisted in configuring MK denial requirement in GTS
  • Gathered business related to Import scenarios. Worked with development team to develop new form in GTS for import documentation.
  • Provided Fist Level Production support for the Key Users and Plant Production team during and after Go-Live.
  • Involved in writing First level support documentation for Production support.
  • Provided complete training for France and Brazil teams regarding newly added Gaps, Third Party processes, Freight payments for all shipments and BDS IDOC EDI interface.
  • Given Expert level on-site Production Support to Houston Plant during Go-Live and later provided the remote support to six plants as a part of post Go-Live support.
  • Stepped into this project before Go-Live & played a major role with data readiness and other cutover activities.
  • Documented and investigated all the production issues/errors to allocate the support team.

Confidential, Dublin, OH

SAP Functional consultant

Responsibilities:

  • Involved in defining business process requirements, preparation of scope of SAP Sales and Distribution. Performed Gap Analysis.
  • Involved for configuration, training and production support for order to cash.
  • Prepared Functional Specifications for the enhancement Projects and later worked with the development team for implementation.
  • Involved in validation of customer master data.
  • Creation of new document types, item categories, schedule line categories & delivery item categories to map requirements of Sales & dynamically defined Item hierarchies in Sales Order.
  • Configured all sales document types, number ranges, item category group, Item Categories, Schedule lines billing types, and invoice list, copy control for sales documents and output determination procedures.
  • Worked on special delivery scenarios and customized their settings as required as well as inter-company billing.
  • Set up schedule line categories, requirement type and requirement classes for processing make to order business process.
  • Customized pricing comprising complicated price configuration, Condition technique setting in pricing, Condition records, customer hierarchy for pricing, special functions, Special condition types, free goods and rebate as well as credit/debit notes.
  • Define and Assignment of Enterprise Structure to the documentation.
  • Responsible to guide ABAP consultants to help then in Designing and implementing an interface that enabled SD to communicate with WM. This is a real-time interface which executes during order and delivery scheduling
  • Extensively interacted with ABAP Programmers for developing reports and extracted data from SIS (Sales information system) to meet Management Requirements and for developing enhancements/User Exits/ Dialogue Programs by way of explaining the detailed requirements, giving specifications and other details of tables.

Confidential, Peoria, IL

SD functional consultant

Responsibilities:

  • Dealing with the configured Systems like EMS (Engine Management System), DBS (Dealer Business System) and TIS (Traffic Information System).
  • Provided Production Support for the Monitoring, Tracing and Re-Triggering of IDOCs and BDOCs for all the interfaces.
  • Delivered continuous support for Third Party and Custom Made EDI system.
  • Extensively worked on PGI, Delivery Mismatch and Product Serialization n Daily issues.
  • Worked on the Client configured functionalities- Serial number issues, ESO processing, Duplicate Generator Issues.
  • Configured all sales document types, number ranges, and item categories, billing types, copy control for sales documents and item categories, output types, and output determination procedures.
  • Configured the Customer Master Data, Selection of fields applying suppressed, mandatory and optional functions for Customer Master Data and defined Account Groups for Customers, Partner Functions and Partner Determination Procedure for Customer Master.
  • Set up item categories, scheduled line categories, requirement classes, and requirement types for processing the Dealer to Order business process.
  • Developed special pricing procedures using the condition technique for various customer-material pricing combination, promotional pricing agreements, and condition exclusion functionality.
  • Involved with dealer related Chargeback and Paybacks Scenarios.
  • Rebate settlements and Credit invoices where streamlined by creating special user accounts, which helped in efficient disposal of customer requirements.
  • Configuration of Partner Determination, Text Determination, In-completion Procedure, Copy control, Routes, Shipping and Returns.
  • Worked on reports customization and prepared functional specifications for ABAP Programmers for developing reports and extracted data from SIS (Sales information system) to meet Management Requirements.
  • Worked with QA team to resolved Failed Test Scripts.
  • Carried out prototyping of the relevant parts of the system with standard functionality, demonstrated the relevance and discussed standard functionality with the management and recommended solutions for specific areas in current business practice requiring change and improvement.
  • Provided production support by trouble-shooting problems that were encountered by users and super users.

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