SUMMARY:

• IT Professional with advance experience as a Techno/Functional Analyst focused on Identity and Access Management, specifically SailPoint (IAM).
• Experienced performing business analysis activities supporting the implementation for Identity Management and Access Governance and Administration solutions.
• Hands on experience working with SailPoint IIQ workflow solution.
• Good knowledge and understanding of SSO.
• Expert in defining Access administration (Provisioning, de - provisioning), access, enforcements (authentication protocols) and access governance (certification, Logging and monitoring).
• Experienced in validating all requirements, and separate key business requirements from wish lists.
• Expertise in SailPoint lifecycle Manager, Compliance Manager and Access Governance modules.
• Experienced in Conducting JAD sessions, created Use Cases, work flows, screen shots and Power Point presentations for the Web Applications.
• Knowledge in IAM-related standards such as SAML, SOAP, LDAP, Open-ID, and OAuth.
• Experience to implement best practices for Data clean-up and stabilizing the system for optimization.
• Extensive experience in Role Mining, Entitlements Analysis, and Advanced Analytics.
• Proven communication and troubleshooting skills to help identify, communicate and resolve challenges and issues to meet business requirements.
• Working experience with Integration Config to generate ticket in Service Now ticketing system.
• Supported operations & maintenance of SailPoint and LDAP connectivity.
• Able to simultaneously work on multiple tasks and projects in a fast-paced environment.

PROFESSIONAL EXPERIENCE:

Confidential, Addison, TX

Sr. IAM Business Analyst

Responsibilities:

• Functioned as the primary liaison between the business client, operations, and technical areas throughout the project life cycle.
• Facilitated meetings with stakeholders to elicit business and functional requirements and perform business process analysis.
• Interacted with internal stakeholders to share findings from deep dive analyses.
• Building and Configuring SailPoint IIQ tasks like Group Aggregation, Identity Refresh, Roles, System Maintenance, Populations, Check Active Policies, Certification Refresh, Run Rule, etc.
• Translated massive data sets into actionable business results.
• Implemented the foundation for entitlement certification for users to address regulatory compliance and audit requirements.
• Collaborated with technical resources to develop workable solutions that meet customer expectations.
• Gathered and analyzed application data provided by application owner.
• Translated business requirements into technical requirements and assist other team members in implementing the solution.
• Provided direct technical evaluation of third-party products for inclusion in IAM solutions and define software development processes.
• Set up an automated application user certification campaign for approval of the access and privileges for certification.
• Generated reports for each application for audit purpose.
• Setup the workflows for requesting, granting and revocation of the user access.
• Reviewed the documentation on a regular basis to ensure accuracy and completeness.
• Analyzed and communicate the viability of the solution to meet project timeline, budget and quality.
• Designed, documented and explained the file formats for collecting the Separation of Duties (SOD) data within the application and system.
• Documented the process and setup for user to raise a request and associated workflow with it for each application in a standard format.
• Provided demos and assistance to the application team throughout the project life cycle starting from onboarding application to certifying and revoking access for users.

Confidential, Menomonee Falls, WI

IAM Analyst

Responsibilities:

• Provided company-wide customer support with Identity and Access Management Systems (SailPoint) by assessment, analysis, and resolution of end-user complications.
• Requirement gathering for password management.
• Created power point presentation for business SME to facilitate requirements gathering.
• Created user flow, UI design and design specifications for client applications.
• Wrote use cases and requirements specification documents for user flow and requirements and technical specifications.
• Worked on design and documentation of Workgroups, roles and policies in Sailpoint.
• Worked on custom and out of box workflows in SailPoint.
• Requirement gathering for Segregation of duties (SoD)
• Provided the best practices for SailPoint functionalities and implementation.
• Participated in and/or User Acceptance Testing and bug-related reengineering efforts
• Requirement gathering for role-based access control (RBAC) with role mining practices.
• Ensured requirements gathered, processes defined, and use cases documented follow out of the box configuration vs. customization as much as possible
• Requirement gathering for Application owner review/certification
• Assisted in Testing by helping create Test plan and Test cases.

Confidential, Dallas, TX

IAM Business Analyst

Responsibilities:

• Interacted with the SME’s to gather information about project related requirements.
• Requirement gathering for password management.
• Created power point presentation for business SME to facilitate requirements gathering.
• Created user flow, UI design and design specifications for client applications.
• Wrote use cases and requirements specification documents for user flow and requirements and technical specifications.
• Worked on customizing User Onboarding process as per customer requirements.
• Worked on various Certifications, developed custom task and reports.
• Provided production support for existing application.
• Configuration of Roles, Policies and Certifications for governance compliance
• Worked on various Certifications, task and reports
• Assist in Testing to create Test plan and Test cases
• Worked on Agile Methodology

Confidential

Security Analyst

Responsibilities:

• Gather requirements for Customizing Application and Account Onboarding process as per client and business requirements.
• Assisted as a BA on Certifications, custom task and reports.
• Participated in projects and initiatives in support of regulatory, audit and IDM directives.
• Serve as an escalation point for issues involving testing and provide periodic status report that includes testing metrics
• Provided production support for existing application.
• Configuration of Roles, Policies and Certifications for governance compliance
• Worked on various Certifications, task and reports
• Assist in Testing to create Test plan and Test cases
• Coordinated testing and development requirements.
• Worked on Agile Methodology