SUMMARY:

• Over 3.5 years of experience in IT, Business
• Salesforce Certified Platform Developer 1(Dev - 450)
• Certified Servicemax Administrator.
• Worked Extensively on Salesforce concepts Work Flows, Triggers, Reports and Dashboards, Visualforce, Apex, Email Alerts, Triggers, Visualforce Pages
• Extensive experience in application design, customization, development, support on salesforce.com
• Worked on Salesforce applications like DocuSign, Bug Tracker.
• Got good skills in Cloud Computing, Big data.
• Good Working Knowledge in Visualforce Pages and Apex Controllers
• Extensive experience in all aspects of Salesforce Development Life Cycle- Salesforce design, development and implementation
• Organized and able implementer.
• Adept at Salesforce.com, Visual Force, Apex, SOQL, SOSL, Validation rules, Workflows and Approvals, Triggers, Batch Apex, Data Integration, App Exchange, Profiles, Page Layouts.

TECHNICAL SKILLS:

Languages: C, C++, JAVA, APEX, Visual Force, Swift.

Web Development: HTML, CSS, XML, HTML5, JavaScript, PHP, jQuery, JSON, JSP

Database Knowledge: SQL, MySQL.

Operating Systems: Windows, Ubuntu, Mac OS.

Tools: and Techniques App Exchange, Force.com

IDESoftware: Apache Hadoop, Microsoft Office, Excel, Power Point, Word, Tableau

Data Migration tools: Apex Data Loader, Workbench, Salesforce Import/Export wizard.

Version Control: SVN, GitHub.

PROFESSIONAL EXPERIENCE:

Confidential

Salesforce Developer / ServiceMax Administrator

Responsibilities:

• Administrating the Salesforce platform, providing support to the end users.
• Worked as a only developer for the organization with 70 end users.
• Designed and developed a new application from scratch in Salesforce.com platform
• Worked in helpdesk by providing support to end users and customizing existing application based on the end user requirement.
• Developed Scheduled Apex codes as per the user requirement.
• Worked on developing Salesforce.com Sites and developed many Visualforce Pages from Scratch.
• Modified the existing application based on the internal team requirement
• Developed different Reports and Dashboard based on business requirement.
• Worked on duplicating the data of one custom object to another custom object, where a user with salesforce license can access it, without having special access to installed packages.
• Worked extensively on Workflows, Approval process, Validation rules, Triggers.
• Worked on the Process Builder to update the data on related objects
• Good hands of experience on the Data loader.
• Developed Various SOSL, SOQL queries to retrieve the data from the data base.
• Worked on implementing Field level security, Permission sets, Validation rules to maintain the integrity of data.
• Developed various Visualforce Pages, Controller extensions, Custom Controller, Apex Triggers
• Worked extensively on deploying data from Sandbox to production.

Environment: Salesforce.com Application Platform, Apex Language, Visualforce, Custom Objects, Tabs, Page layouts, Workflow, Approval Processes, Dashboards, ServiceMax managed Package, Workflows, Validation rules. Change Sets

Confidential

Salesforce Developer

Roles and Responsibilities:

• Led the development of multiple modules (New accounts, Leads and closes) in Apex and Visualforce.
• Extensively worked with support team.
• Worked extensively on Mass email regarding the offers.
• Received feedback from the customers when a case is solved.
• Conceptualized design for various modules to be built using Apex and Visualforce with the low-level design documentation.
• Worked on Salesforce Communities
• Created managed packages, used dynamic code for assisting product packaging
• Developed various batch files and triggers keeping in mind the quantum of data
• Created Email alerts, if a complaint is logged, complaint is solved
• Developed Triggers whenever there is change in data of accounts, contacts
• Developed various Reports and Dashboard as per business requirement.
• Developed various modules of the project independently leveraging sobjects, Apex, Visualforce, Triggers, Batch files, Process Builder, Workflows, Approval process, Data Loader.
• Created various Reports and Dashboards as per clients’ needs.
• Created Email alerts if any changes are made to accounts, contacts
• Developed Custom apps based on internal business team requirements.
• Integrated organization using REST and SOAP services

Environment: Salesforce.com, Apex, Visualforce (Pages, Components & Controllers), Lightning (Components and Controllers), Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, SOQL, SOSL.

Confidential

Salesforce Administrator

Roles and Responsibilities:

• Worked extensively on Accounts, Contacts, Leads, Opportunities, Activities and customized objects for Layouts, record types and validation rules
• Worked extensively with support team.
• Written SOQL query language necessary for the application in Apex Classes and Triggers.
• Created new custom objects, assigned fields, dependent Pick-Lists, Record lists, Custom tabs, Components and Custom Apps.
• Specially worked on Case Management with Workflow & Approval Process, User Entitlements and Role hierarchy for Salesforce.com Applications
• Implemented Field Level Security for sensitive data holder fields.
• Created Summary reports, Matrix reports, Charts and Dashboards to assist the business teams.
• Worked on supporting tickets in the following area: Roles, Profiles, Access Settings, Workflow rules, Validation, Creation and modification of fields and page layouts, upload of data.

Environment: Salesforce.com CRM Application Platform, Apex Language, Visualforce, S-Controls, Custom Objects, Tabs, Page layouts, Workflow, Approval Processes, Dashboards.