SUMMARY:

• 9+ years of IT experience in Software Quality Assurance with a thorough knowledge of Functional Testing, Integration Testing, System Testing, GUI Testing, Sanity Testing, Smoke Testing, Regression Testing, User Acceptance Testing (UAT) and Database testing.
• Strong understanding of the Software Development Life Cycle (SDLC), QA Life Cycle (STLC) and QA methodologies - Waterfall and Agile, V-Model.
• Extensive experience in working on various test strategies and in preparing Test Plans, Test Cases, and analyzing Test Results.
• Experience in testing various applications like Client/Server, Database, ETL/Data Warehouse and Web based applications on Windows, CRM applications and Unix/Solaris/Linux Platforms
• Experience in testing Seibel CRM and Sales Force applications.
• Extensive experience in telecommunications, banking domain.
• Experience in manual and automated testing using Mercury QTP (Quick Test Professional), HP Quality Center/Test Director, Selenium.
• Experience in Mobile Testing includes Device, Tablet and App Testing.
• Expertise in using defect tracking tools like HP Quality center/HPALM, JIRA, Microsoft Test Manager(MTM) and Test Director for logging the defects, generation of daily and weekly status reports and analyzing the reports.
• Strong Understanding of Database Management Systems (Oracle, MS SQL Server) and experienced in writing SQL Queries for Business application to validate Data.
• Proficient in writing Selenium automation scripts in Java for Automation Testing of Web Applications.
• Experience in Automation using Selenium Web Driver, Selenium IDE using Core Java for developing automation scripts in Eclipse IDE.
• Extensively worked on ETL Informatica, Power Center DVO (Data Validation Option) and SSIS.
• Experience in requirements gathering and analysis, development of test strategies that include, testing scenarios, testing approach, and scope of testing.
• Good knowledge in UNIX and shell scripting, SOAP UI and READY API for Web Services.
• Expertise in using job Scheduling tools like Autosys.
• Good knowledge on Power Systems (AS400) having very good grip on commands.

TECHNICAL SKILLS:

Programming Languages: Java, T-SQL, HTML, C#, ASP.Net, PL-SQL, AS400-RPG/400, ILERPG, CL/400, ILE CL, SQL/400, and SQL RPGLE.

Scripting Languages: VB Script, Java Script, Perl, Shell Scripting.

Database: SQL Server 2000/2005/ 2008, Oracle 8i/9i/10g/11g, MS-Access, SQL Server 2000, DB2/400, MYSQL

Tools: HP Quality Center/ ALM, JIRA, Microsoft Test Manager, Quick Time Professional (QTP), Load Runner, Selenium IDE, Selenium Web driver 2.0, Test Director, TOAD, SYNON, Turnover

Operating Systems: UNIX, OS/400, Windows 2000 server/professional, XP, NT

CRM: Sales Force CRM

ETL Tools: SSIS, Informatica Power Center 9.1.0

Database Tools: Toad, SQL Developer, SQL Dbx, DB Visualizer

Custom Tools: API Gateways and GTT, Gensim

PROFESSIONAL EXPERIENCE:

Confidential, Newark, NJ

Sr. Salesforce QA Lead,Automation Tester

Responsibilities:

• Interactingwith appropriatebusiness stakeholders in building new applications/features in the Salesforce
• Creating the test plans, test strategies for the new features.
• Creating Test Cases, reviewing test cases, executing them based on the user stories.
• Working on several salesforce objects both Standard and Custom like Accounts, Contacts, Leads, Campaigns, Products, Lead Statuses, Lead Statuses groups etc.
• Working on an application called Glass Panel built in visual force.
• Working on process builder, workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.
• Working on Partner Community Portal, Public Groups, Sharing Rules.
• Creating automated test suites using Selenium, TestNG, Maven and integrating with Jenkins.
• Automating landing page form logic for various institutions and browsers.
• Testing several third-party deliveries like Five9, Slate, Hobsons Radius etc.
• Testing various integrations to Salesforce.
• Creating dashboards via Klipfolio.
• Verifying /Updating records using SOQL, SOSL, Workbench, Data Loader.
• Worked in creating test data, creating and executing SQL queries and SQL Scripts for data integrity and to verify the results generated from the applications
• Worked in testing the Web Services, browser compatibility for applications and testing Apps on Mobiles, tablets.
• Worked on Bug tracking and reporting using HPQC and Jira
• Worked on mapping requirements to test cases in RTM.
• Provided Test Completion Summary Report.
• Worked on REST API’s and validated them using Postman.
• Conducting defect triages and working on taking the defects to closure.
• Creating and Mapping test cases to the requirements or user stories to ensure test coverage is done and logging defects in HP Quality Center/ALM.
• Providing the status reports on daily executions
• Working with business users to get the User Acceptance testing done. Signing off the testing.
• Experience in implementing Agile Scrum in Small & large level projects and Participated in effort estimates during sprint plans and participate in daily standup and Sprint review meetings.
• Working closely with the Scrum Master for identifying the Feature Set, Epic User Stories and its acceptance criteria in an agile environment.
• Co-ordinate with Developers, System Admins and Business Analysts for defects/issue resolution
• Provided Test Summary Documents and Defect Status Reports to QA Manager
• Provide timely and accurate status defect information and appropriate metrics to facilitate QA reporting.

Environment: Salesforce, Java, TestNg, Maven, Jenkins, Oracle 11g/10g, Toad, SQL Developer, MS Office Suite, Windows, Microsoft Test Manager, Jira, Confluence, Elastic Search, Postman, Heroku, Apex, VisualForce Pages, Windows, T-SQL, MS SQL Server 2005/2000, Agile, Sprint, JSON, Rest Assured Api, Page Object Factory, Page Object Model.

Confidential, New York City, NY

Senior Salesforce QA,Automation Tester

Responsibilities:

• Interacting with appropriate business stakeholders in building new applications in the Salesforce
• Working on Salesforce standard and custom objects like Accounts, Firms, Contacts, Financial Accounts, Opportunities, Campaigns
• Worked on Reports, Dashboards, Contact merges, Activities.
• Worked on workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.
• Worked on a new application on Lightning experience for Sales.
• Worked on different modules such as Sales Management Module, Sales User Module, Activity Streamline, List Staging, and Metrics.
• Worked on the Scheduled jobs (Apex Classes)
• Worked on Validation rules, Approval processes approval page layouts and defined approval actions for the custom applications.
• Worked on SOQL and SOSL queries to get data from different related objects in workbench.
• Worked on validating and deploying the Change Sets and check for the deployment status.
• Testing several projects on Salesforce1 app as well as in simulator.
• Performing validation checks in Preview (UAT), Production environments.
• Worked in testing of data from Oracle to Salesforce.com and Participated in backend testing of database by writing SQL queries to test the data integrity of the application.
• Tested the data correctness from SAMI which is on AS400.
• Worked on mapping requirements to test cases in RTM.
• Provided Test Completion Summary Report.
• Worked on Permission set assignments for certain profiles who should have access to certain objects like tabs etc.
• Provided Custom reports to support the needs of the users and executives.
• Gathering requirements for several projects
• Creating Test Strategies, Test Plans.
• Creating Test Cases, reviewing test cases, executing them.
• Working on testing applications both in classic mode and in lightning mode
• Testing functionalities on Salesforce1 mobile app.
• Did heavy data testing via creating projects, test suites, test cases on Ready API by directly fetching data from databases and comparing using assertions.
• Implemented Chatter, Chatter desktop, created public and private groups.
• Created and deployed several Custom Reports using salesforce.com platform.
• Creating and tested many automated processes using Process builder.
• Used Chatter, Chatter desktop, and Chatter Mobile extensively for file sharing and Ideas sharing.
• Deployed Components and Data from one environment to another using change sets.
• Worked on using job Scheduling tools like Autosys to kick ETL processes to know sequence jobs as per schedule and behavior of the system to monitor daily timestamp of jobs and errors.
• Worked in creating test data, creating and executing SQL queries and SQL Scripts for data integrity and to verify the results generated from the applications
• Created the automated test suite using selenium web driver.
• Used several techniques for locating the web elements such as ID, Class name, XPATH, CSS selector.
• Worked on Power Center DVO (Data Validation Option) tool Table Pairs and tests.
• Used third party apps such as Admiral, Riva,
• Bug tracking and reporting using HPQC and Jira
• Validated XML responses using different assertions in Soap UI
• Worked in testing the Web Services, browser compatibility for applications and testing Apps on Mobiles, tablets.
• Working with business users to get the User Acceptance testing done. Signing off the testing.

Environment: Java, J2EE, Oracle 11g/10g, Toad, SQL Developer, MS Office Suite, Windows, ALM/Quality Center, DVO, Autosys, Sales force, HPQC/ALM, Selenium, AS400, Apex, VisualForce Pages, Windows, T-SQL, MS SQL Server 2005/2000

Confidential, Minneapolis, MN

Salesforce QA,Automation Tester

Responsibilities:

• Worked in testing and interacting with appropriate business stakeholders in building new applications in the Salesforce
• Worked on Salesforce standard and custom objects like Accounts, Contacts, Opportunities, Campaigns, Reports, Dashboards, Contact merges, Activities.
• Worked on workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic.
• Worked on Validation rules, Approval processes approval page layouts and defined approval actions for the custom applications.
• Worked on SOQL and SOSL queries to get data from different related objects in workbench.
• Worked on validating and deploying the Change Sets and check for the deployment status.
• Worked in testing of data from Oracle to Salesforce.com and Participated in backend testing of database by writing SQL queries to test the data integrity of the application.
• Worked on Custom Profiles, Managing Users, Public Groups and Roles to distribute user rights and functionality.
• Worked on testing email templates, Visual force pages per the clients’ requirement.
• Provided Custom reports to support the needs of the users and executives.
• Worked on new user accounts and configure Salesforce.com to fit security needs at the user and organization levels.
• Working with Business System Analysts for identifying the requirements.
• Working closely with the Scrum Master for identifying the Feature Set, Epic User Stories and its acceptance criteria in an agile environment.
• Create test data and results to ensure data integrity and ensure functionality meets expected results as per requirement.
• Working on preparing test strategy, test plan documents, writing and reviewing the test scripts and executing them.
• Experience in implementing Agile Scrum in Small & large level projects and Participated in effort estimates during sprint plans and participate in daily standup and Sprint review meetings.
• Working on Release Notes, Certification Notes for builds in OLB.
• Performing Tokenization testing to verify if all the authorizations or the financial transactions are performed correctly as per the acceptance criteria.
• Conducting defect triages and working on taking the defects to closure.
• Creating and Mapping test cases to the requirements or user stories to ensure test coverage is done and logging defects in HP Quality Center/ALM.
• Getting the automated test scripts executed for risk based test regression suite.
• Worked in creating test data, creating and executing SQL queries and SQL Scripts for data integrity and to verify the results generated from the applications
• Worked on Power Center DVO (Data Validation Option) tool Table Pairs and tests.
• Performing the transaction testing by using the complex inbuilt simulators.
• Providing the status reports on daily executions.
• Coordination between offshore and onsite teams.
• Worked in testing the Web Services, browser compatibility for applications and testing Apps on Mobiles, tablets.
• Working with business users to get the User Acceptance testing done. Signing off the testing.
• Working with vendors such as Visa DPS and Master Card for Certification Testing.
• Co-ordinate with Developers, System Admins and Business Analysts for defects/issue resolution
• Provide timely and accurate status defect information and appropriate metrics to facilitate QA reporting.
• Preparing Test Closure documents after testing for the feature is done.
• Mentoring the new team members in getting up to speed.
• Reviewed manual testing methods and created and implemented an automated test strategy and generated automation scripts
• Creating automated test scripts for online banking for various features such as Bill Pay, transfer funds etc. using Selenium web driver.
• Created Selenium test automation framework based on UI Mapping.
• Enhanced regression test cases to implement complex testing scenarios, increased permeations of functionality testing, and increased code coverage using Selenium WebDriver.
• Used Selenium IDE to record and playback tests and then export the recorded test in other language. E.g.: html, Java
• Executed Selenium test scripts on different browsers and checked for compatibility
• Exported Test Case Scripts (Java- Selenium Web Driver) into Eclipse from Selenium IDE and modified the Selenium Scripts and executed.
• Extensive testing of browser content and compatibility Tested compatibility of application using HTML IDs and XPath in Selenium .
• Extensively used Selenium (data-driven, XPath locator) and WebDriver to test the web application
• Written automation scripts for Regression test cases and executed using Selenium.

Environment: Java, J2EE, Oracle 11g/10g, Toad, SQL Developer, MS Office Suite, Windows, ALM/Quality Center, CICS, Mainframes, DVO, Autosys, Apex, Visual Force Pages, TSO, ISPF Clear2Pay Simulator, Lexcel, Web CMS, Eclipse, Selenium, Selenium WebDriver 2.0, Selenium IDE, HPQC/ALM, Windows, T-SQL, MS SQL Server 2005/2000

Confidential, Minneapolis, MN

QA,Automation Tester

Responsibilities:

• Reviewed and Analyzed Business Requirements, Functional Specification and Design Documents
• Created Test Plans, Test Cases and Test Data for testing Online Banking System
• Worked on testing Checking Accounts, Savings Accounts, Brokerage Accounts, Trust and Investment accounts.
• Experience in testing applications in an iterative/Agile development lifecycle.
• Worked with Business Users and Business Analysts to get a good understanding of functionality
• Worked on backend testing of database by writing SQL queries to test the data integrity of the applications.
• Participated in Test Plan, Test Case and Defect Review Meetings.
• Performed and wrote test cases for front end testing of the application.
• Performed extensive functional GUI level testing.
• Hands on experience on Mobile App Testing (iOS, Android and Web OS)
• Experience in implementing Agile Scrum in Small & large level projects
• Requirement gathering and creating high-level estimation plan
• Worked for the data request for the projects for testing. Maintained the test data.
• Uploaded Requirements and Test Cases to HP ALM/Quality Center.
• Performed Integration Testing, Functional Testing, System Testing, Database, Negative and regression testing.
• Maintaining the regression suite.
• Experience in testing Security Alerts in Online Banking, Mobile devices, HOGAN systems.
• Conducted daily defect triage meetings, worked with developers and other testers for getting them to closure.
• Experience in installing the Apps using. apk and .ipa files/builds.
• Performed Browser Compatibility Testing and Mobile Testing
• Managed Test Planning, Text Execution and Defect Tracking using HP ALM/Quality Center on mobile devices.
• Reviewed manual testing methods and created and implemented an automated test strategy and generated automation scripts
• Co-ordinate with Developers, System Admins and Business Analysts for defects/issue resolution
• Provided Test Summary Documents and Defect Status Reports to QA Manager
• Provide timely and accurate status defect information and appropriate metrics to facilitate QA reporting.
• Created Selenium Test cases for automation using Selenium Web Driver and Java.
• Used Hybrid Framework of Selenium to get data from Excel.
• Develop Hybrid Test Framework using Selenium WebDriver, Maven and TestNG.
• Written automation scripts for Regression test cases and executes using Selenium.
• Performed Data driven testing using Selenium WebDriver, JUnit and JDBC Connections
• Extensive testing of browser content and compatibility Tested compatibility of application using HTML IDs and XPath.
• Used Selenium WebDriver and generate automated test scripts for functional testing, GUI testing and enhancing the existing scripts.
• Involved in planning & performing testing, verification & validation, and quality assurance of the Sprints.

Environment: Java, J2EE, Oracle 11g/10g, Toad, SQL Dbx, MS Office Suite, Windows, HP ALM/Quality Center, Hogan, Clear Quest, Selenium, HPQC/ALM, Windows, T-SQL, Studio, Selenium WebDriver2.43.0, Selenium IDE, Test NG, Oracle, Apache, Maven, Mozilla Firefox, Google Chrome, Internet Explorer, Safari, Firebug, Fire Path, XPath checker.

Confidential, St Louis, MO

QA Lead

Responsibilities:

• Developed test plans and designed test cases for new features and FCFs, also provided estimates for testing.
• Performed testing of the production issues and features on AS400 machine.
• Provided technical and functional support for many team members with the expertise gained.
• Provided several trainings on very important and critical modules such as Collections and Payments and Adjustments.
• Experienced in calling the programs and executing the functionality.
• Have expertise in the custom tools such as GTT and Genism which are used for connecting to third party users and interfaces.
• Identified several critical issues which has major impact for the production users.
• Performed many query operations using SQL400 to retrieve the desired results.
• Created macros in the AS400 machine which creates the huge data like 9999 customers and taking their orders such that there is no manual intervention for creation of such huge data which saved lot of effort and time.
• Did Regression testing, UAT and also automated the regression suite for AS400 or terminal emulator using QTP via VB Scripting. Used all types of recording techniques and worked on Object Repository, Synchronization, Check Points, Recovery Scenarios and Error Handling during automation.
• Travelled to the client’s locations several times to be part of gathering new requirements and to perform UAT on client’s behalf.
• Was part of architecture team for conversion of a module which is in AS400, to a web application designed and developed in Java. The responsibilities include requirement gathering and test strategy/plan preparation.
• Created test cases for web version of the application and rigorously tested important modules such as order management, customer management, payments etc.
• Documented all the test cases in HPQC and used the same tool for reporting defects. Used WMS - Work Management System to log issues to the developer.
• Responsible for formulating test scripts for conversion routines and execution of those test scripts.
• Tested wrapper programs which are responsible for calling underlying AS400 code from external application programs or through a predesigned interface screen.
• Promoted the code to next level after testing using change management tool.
• Worked on several versions of the application.
• Performed smoke and sanity testing for each build in the environment.
• Involved in Build Verification Testing, Backend Testing, Integration Testing, E2E Testing, Database Testing and Regression Testing
• Worked closely with Developers and Business Analysts for Issue resolution and requirement gap analysis

Environment: AS400, GTT, Genism, QTP, VB Script.

Confidential, Teaneck,NJ

QA Analyst,Senior QA

Responsibilities:

• Writing new feature test cases, modifying existing functional test cases as per the Functional Requirements from the specification documents called HLD (High Level Design Document).
• Interacting and working closely with Developers, DBA, Configuration specialists, Business Analysts and Environment teams regarding issues/ features.
• Attending test case review, feature release, and Implementation review meetings. Attending meetings conducted by the development, architecture teams on the feature development status.
• Experience in working with both Waterfall and Agile software development environments.
• Performed extensive testing in UNIX servers using putty tool.
• Used vi editor to modify/ update files for the testing. Executed different background processes, shell scripts while testing. Generated trace, log, and stack trace files during testing/ issues and provided to development team for further investigation.
• Logging into oracle database using PL/ SQL developer. Taking backup/ cleaning up data from the specific set of database tables before the testing. Running queries on different tables before and after the test to verify proper data is getting populated in the database tables.

Environment: Windows, UNIX, Shell Scripting, Oracle, PL/SQL, Putty, Telecom OSS/BSS