SUMMARY:

• Over 10 years of experience in all phases of Software Development Life Cycle (SDLC) which involves requirement gathering, requirement analysis, design, development, implementation & enhancement of projects in SalesForce.com and Java/J2EE technologies. Having 5+ Years of experience on salesforce.com and 4 years on Java.
• Object Oriented Analysis/Design/Development/Testing/Implementation and Client/Server Architecture.
• Experience in SFDC Configurations/Customizations - as Administrator and Developer.
• Worked on different environment of SFDC such as Sales Cloud, Marketing Cloud and Service Cloud.
• Expertise in User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules, OWD Settings, Sharing Rules, Workflow Rules, Permission Sets, Record Types, Field-Level Dependencies etc.
• Translating business process into Custom Objects and creating Look-up relationships and Master-detail relationships. Used data migration tools such as Apex Data Loader, Salesforce Import Wizard.
• Administrative tasks such as User management, creating Profiles, Roles and Permission Sets, Workflow, Tasks and Events, Email notification and templates, Approval Processes, Reports and Dashboard.
• Experience in working with Web services with Callin and Callouts API’s to make integration with external systems like SAP, Oracle using SOAP API and REST API.
• Implementing Apex Classes, Visualforce Pages, Apex Components, Controllers, Triggers, Scheduler, Batch Apex, Analytic Snapshots, Migration Tool, Web Services API and working with Force.com IDE .
• Good experience in Trigger, Test Methods and writing SOQL and SOSL queries.
• Experienced with Lightning UI development and migration from SAP to Salesforce.
• Web technologies like HTML5, XML, CSS, JSP, JavaScript, jQuery, AJAX, AngularJS, Lightning Components, WSDL, REST API, SOAP API, BULK API, Force.com Callouts, Batch and Apex Programs Schedule .
• Worked on Migration tools Force.com IDE, Eclipse and have knowledge of Changeset migration code and configuration from the Dev sandbox to Production.
• Involved in data mapping and migration of data from legacy systems to SalesForce.com Objects and fields.
• Responsible for technical coordination including email QA in html, writing SQL query and AmpScript logic and leveraging assets to build and deploy email campaigns.
• Monitored the campaign post-deployment to validate completion of the campaign automation.
• Good Understanding on Partner portal (Partner Relationship Management) and implemented Agile Methodologies, i.e. Test Driven Development (TDD) with continuous builds and controlling iterative and incremental projects. Proficiency in programming languages and database such a Java, Java script, HTML.
• Used RALLY Agile for project management and bug tracking. Always willing to learn new skills to improve efficiency and increase knowledge base.
• Designed and developed wave dashboards in Analytics studio and exposed to Partner community.

AREA OF EXPERTISE:

SFDC Technology: Salesforce CRM, Apex classes, controllers and extensions, Visualforce PagesSOQL, SOSL, Apex, Triggers, SOAP API, REST API, Sales Cloud, Service CloudMarketo tool, Administration, ExactTarget

SFDC Tools: Apex Data Loader, Connect Outlook, Force.com IDE (Eclipse)

Languages: Apex, Java, PHP with My SQL database.

Web: HTML, CSS, JavaScript.

Operating System: Windows XP, Windows Vista, and Window 7

CAREER PROGRESSION:

Salesforce Developer

Confidential, IL

Responsibilities:

• Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in service enhancements.
• Added Lightning Component to Lighting Pages and Record Pages. Have worked on Apex classes, Visualforce Pages, Controller classes and Apex Triggers for various functional needs in the application.
• Created Lightning record Pages and configured the lightning record page layout using filtered conditions.
• Created a custom Kanban Layout interface lightning component for custom object to get the Kanban functionality and experience to have a quick view over Prioritized service events.
• Developed various Visualforce Pages and wrote Apex Classes and Controller to provide functionality to the Visualforce pages.
• Created custom Wave Dashboards in Analytics Studio and exposed to Partner Community Users so that users can visualize data on Wave dashboards in Partner community.
• Enabled Custom Actions and created Widgets in Wave dashboards to embed Visualforce pages into custom action of Wave dashboard and interact with SAQL query of Wave dashboard to get the filtered data of the dashboard. Created Datasets in Analytics studio and used them in creating wave dashboards.
• Developed a Visualforce page where a Partner user can interact with SAQL query results of the Wave dashboard and ability to accept the service events or reject them.
• Worked on Partner portals and communities’ administration. Created Custom Dashboards for community managers and representatives home page and gave accessibility to dashboards for authorized people.
• Created Visualforce pages for custom login and configuration of communities. Configured Salesforce.com to meet business requirements - including fields, page layouts, workflows, approvals and validation rules.
• Created Pages, Page variations, tabs, Custom Audience View for a different UI based on the specified filters, Navigation menu and added custom CSS to Partner community.
• Performed Salesforce.com configuration activities creating Users, Roles, Profiles, Organization Wide Defaults, Permission Sets, Public Groups.
• Designed workflow rules and Process builder to update fields that make uses of lightning path to show in the record detail page. Used static resources to update the Community UI/UX changes.
• Deployed application from Sandbox to Production environments using Change Set, Eclipse and Force.com Migration tool.
• Configured Partner community and added Wave dashboards, Visualforce component in community pages and updated the UI/UX experience of end user and created chatter groups to interact between members.

Environment: Salesforce.com, Apex, Visualforce (Pages, Component & Controllers), Lightning (components and controllers), Partner Community, Pages, HTML, Java Script, Workflow & Approvals, Wave Dashboards, Analytics Studio, Reports, jQuery, SOQL, SAQL.

Salesforce Developer

Confidential, LA

Responsibilities:

• Implemented the requirements on Salesforce platform and Force.com IDE Plug-in using Eclipse.
• Worked with external objects to update the salesforce objects and make callouts.
• Designed, developed, and deployed Apex Triggers, Apex Classes, Visualforce Pages, Controller & Extension Classes, and Test Classes for Unit testing and for various functional needs in the application.. Developed SOQL and SOSL queries to get data from different related objects.
• Proficient in performing SFDC Administrative tasks like creating Custom Objects, Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events, setting up Security (Sharing Rules, Organization Wide Defaults) etc.
• Created Custom Lightning component to replicate the Standard Account behavior and add logic in some fields to avoid multiple future calls and external object callouts.
• Created Lightning Component and added integration webservice logic onclick submit button to avoid nested future error caused when webservice is updating the same logic.
• Developed multiple small components to increase the reusability of the lightning components. Worked more into custom development of the lightning components.
• Extensive Experience in developing Salesforce Lightning Applications using Lightning Components, Controllers and Events and used custom CSS in the components and SLDS
• Implemented customizations using Apex Classes, Integration, SOQL, SOSL and Force.com API.
• Excellent Problem solving, debugging skills, good verbal/written communication and presentation skills, motivated and excellent problem solving result oriented team player.
• Retrieve all metadata and Apex Classes from a Salesforce org and push to a Github repository hosted on Gerrit using ANT Validations and Eclipse following coding standards.
• Enabled Aura Framework by adding Aura Attributes and Aura Handlers and components for Events to focus on Logical and Interactions in Lightning Application.
• Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Involved in creating the batch Apex class and running the batch Apex. Experience in working with change sets for sandbox to production migrations.
• Experienced in setting the developer console check points in apex code for troubleshooting the process.
• Used DevOps tools for code review and merging the code and to perform validations in the code.
• Designed Cloud pages including Ampscript in Landing page to update the Preferences back to the salesforce Object as well as Data Extensions.
• Used Mobile Studio, Cloud Pages, Email Studio. Dealt with multiple Business Units. Experience with V5 Connector from Salesforce to Exact Target. Designed Email Content using Content Builder and HTML.

Environment: Salesforce.com platform, Apex Classes, Lightning, Communities, HTML, CSS, JavaScriptjQuery, ChangeSet, ANT Migration tool, DevOps, ExactTarget, Automation Studio, AmpScript, Cloud Pages.

Salesforce Marketing Cloud Developer

Confidential, AL

Responsibilities:

• Coordinate with IT development teams to build user stories, business requirements, and monitor data quality for data feed processes and Working with Marketing managers and converting their strategy into implementations using Marketing cloud ExactTarget.
• Develop end-to-end solutions for complex nurture campaigns (with potential optimization testing) to deliver personalized customer email communications.
• Implemented Sales cloud and incorporated the enhanced features as required to streamline the business process.
• Worked on Sales Cloud developed workflows and triggers for automated case resolutions.
• Designed personalized email content using HTML and CSS3 in Content Builder.
• Used Analytics builder to create reports. Created Data Extensions, Data Filters and Filters. Created User Initiated emails. Written Complex SQL queries to meet the business requirements.
• Created File Locations, File Transfer Activities to upload the data back to FTP server.
• Provide necessary training on exact target for fulltime employees and troubleshoot if any problems or errors arise.
• Responsible for controlling security and sharing of sales reports and dashboards, providing regulated, auditable cross-functional access for anyone in the organization.
• Followed QA process to ensure emails are rendered as insisted across all email clients and screen resolutions.
• Developed AMPSCRIPT code to implement business requirements by creating Dynamic content.
• Managing subscriber data, import and segmentation using a combination of Salesforce Marketing Cloud tools and database queries Used automation studio for performing actions such as imports, extracts and SQL query activities.
• Provided development, implementation, and updating focusing on Sales cloud.
• Created journeys and implemented marketing campaigns using marketing cloud tools like Journey Builder, Email Studio and Automation Studio. Developed and deployed A/B testing strategies to roll out the control version to be used in the final email campaign.
• Used AMP scripting to use data from Data Extensions and involved in different email campaigns.
• Configured FTP accounts and used it for import and File transfer upload and tracking total number of email sends and opens.
• Running data extracts for each automation campaign and determining the email sends volume per day.

Environment: Salesforce Marketing Cloud, Journey Builder, Automation Studio, HTML, CSS, Data extensions, Amp Script

Salesforce Developer/Administrator

Confidential, AL

Responsibilities:

• Involved in all phases of (SDLC) including Requirement Gathering, Designing, Programming, Testing and Technical Documentation. Agile methodology to organize tasks between development team with weekly Scrums.
• Created Sales Cloud Force.com sites that reaches the existing functionality to new and external audiences in a secure authenticated way.
• Designed, developed and deployed Apex Classes, Controller Classes, Visualforce Pages and Apex Triggers for various functional needs in the application.
• Reports & Dashboards, Validation Rules, Record Types, Workflow Rules & Approval Process for application.
• Page Layouts to Organize Fields, Custom Links, Related Lists & other Components on Record Pages.
• Developed Visualforce Pages using Standard Controllers, Custom Controllers, Extension Controllers & Web Services API using JavaScript, HTML and CSS in Visualforce Pages.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Designed various Web Pages in Visualforce for capturing various customer enquiries and Involved and implemented Partner Community.
• Worked on data migration of objects like Account, contact, lead, attachments and custom objects from source SFDC to Target SFDC, used data loader and file exporter tools.
• Experience in bulk data migration from Excel, MS outlook and Legacy Systems to Salesforce.com using Apex Data Loader, Import Wizard.
• Used the Sandbox for testing and migrated the code to the Production after testing using Eclipse IDE (Package creation). Facilitated the creation of Test scenarios and validation of Test scripts.
• Used Developer console's debug Log to Catch Exceptions, debug apex script, Execute Governor Limits and Verified Test Coverage before deployment.
• Provide Release Management support for processing config and custom code changes.
• Involved in Unit, Integration, Regression and User acceptance testing of the application.
• Created Email alerts to let the users know about the record whenever its created or modified.
• Modified Search layouts as per the requirement and created different types of List views by defining required filters and rules to make the records more specific.

Environment: SFDC, Apex, Force.com, Eclipse IDE, Visualforce, Controllers, JavaScript, Sales Cloud, SOQL, Record Types.

Salesforce Developer/Administrator

Confidential, LA, CA

Responsibilities:

• Worked with Business System Analyst to provide recommendation and designed the Best Solutions for implementing new business ideas.
• Designed, developed and deployed Apex Classes, Controller Classes, Visualforce Pages and Apex Triggers for various functional needs in the application.
• Highly used Developer Console in order to debug & resolve issues and used Workbench REST Explorer for Unit testing the functionality. Written Apex REST API Web Service classes to automate the end to end flow.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Implementation of Batch Classes , Scheduled Classes as part of the Business Requirement.
• Wrote an Apex Trigger on Contact for cross-object field update for reporting purposes.
• Developed Visualforce Pages using front-end technologies like JavaScript, AngularJS, HTML & CSS and included Apex Triggers for extra functionality and wrote Apex Classes & controller to provide functionality to the Visualforce pages.
• Written a single Utility APEX class to consume 12 RESTFul WS. Used JSON.deserialize to deserialize JSON output from Mulesoft to Java Object in APEX for easy processing in Visualforce pages.
• Worked on Salesforce Lightning Process builder to easily automate business processes. Developed re-usable UI components with the Lightning Component Framework. Migrating from Salesforce Classic to Lightning and created Lightning components.
• Involved in building Lightning components apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
• Involved in doing POC on Lightning components apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
• Worked on customer portals and communities' administration. Created Custom Dashboards for community managers and recruiters home page and gave accessibility to dashboards for authorized people.
• Created a web channel for the customers by creating communities. Involved in Creating, Zoning Branding and Customizing Communities in salesforce.
• Build Sharing Model specially to handle Sharing of Records to Partners in Partner Communities. Created POC for business to migrate from partner and Customer portal to Communities.
• Created custom Visualforce pages using HTML, CSS, JavaScript and JSP to leverage the functionality of displaying the information on community portals from different objects and also update them on the same page.
• Integrated Salesforce.com with external systems like Oracle and SAP using SOAP API and REST API.
• Visualforce Pages using Standard Controllers, Custom Controllers, Extension Controllers & Web Services API. Creating new User Interface using JavaScript, HTML, AngularJS and CSS in Visualforce Pages.
• Page Layouts to organize Fields, Custom Links, Related Lists & other Components on Record Pages.
• Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields and defined Field Dependencies for Custom Picklist Fields.
• Case Assignment Rules to direct the case to appropriate group such as Stories & PCS Central Support.
• Managed ongoing support requests and Administrative needs of users.
• Administered, Configured and maintained Salesforce.com application User Profiles, Roles, Assigning Permissions, Generating Security Tokens, Validation Rule and Upgrade Installation.
• Created Reports and Dashboards with help of Salesforce Wave Analytics to track Opportunity Pipeline/Stages for Management visibility. Wave Analytics Data set security with JSON Programming.
• Case Management by Configuring Email-to-Case for the end user to submit a case through Outlook.
• Email templates which are used by PCS central users for approval processes and other field updates.
• Customized Salesforce.com User Profiles by setting Standard and Custom objects layouts, Custom App, Field-level Security, Permission Sets for client services and marketing.
• Worked with Informatica ETL team for creating Data mapping for source and target (Salesforce) systems.
• Worked on different Sandboxes for development & testing; Involved in migrating the code to production instance in installments using Change Set. Clover ETL tool to pull the data from SQL Database into Salesforce .
• Created a user interface in Lightning using Aura components, CSS, Bootstrap for a user to enter case details and submit in to Salesforce.
• Used Salesforce Lightning Inspector to debug the lightning components during the development process. Environment: SFDC, Apex, Data Loader, Force.com, Communities, Mulesoft, Import Wizard, Eclipse IDE, Controllers, Visualforce Pages, XML, Triggers, API.

Salesforce Developer/Administrator

Confidential, Naperville, IL

Responsibilities:

• Interacted with users to understand complex business requirements and documented the requirements.
• Experienced in designing, developing and data modeling of the application and ensured that they are within the Salesforce Governor Limits.
• Created productive documents which will be used by rest of the team to have better understanding of the related system; Salesforce.com CRM.
• As a part of Administrative tasks Created custom objects, custom Fields, Validation Rules & formula fields.
• Created Visualforce pages, Apex Triggers, Apex Classes, Test Methods and Workflows.
• Developed SOQL query to pull data from salesforce.com instance to Right90 application. The process is set to run by default every 20 min and pull information that is changed since last successful sync run.
• Deploy using Force.com IDE tool, Change sets and Eclipse for sandbox to production environments.
• Developed scripts to load forecast data from salesforce.com.
• Created technical design document and functional design documents as per business requirement.
• Developed integrations to integrate data from Salesforce.com using SFDC APIs.
• Page Layouts to organize fields, custom links, related lists & other components on record pages.
• Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom picklist fields.
• Worked with Security like sharing model, data structures, data modeling, & database schema is required.
• Implemented Case Assignment Rules to direct the case to appropriate group such as Stories and PCS Central Support.
• Wrote Case Escalation Rules to escalate cases depending on the time frame and difficulty of the case issues

Environment: SFDC, Apex, Data Loader, Force.com, Import Wizard, Eclipse IDE, Controllers, Visualforce Pages, XML, Triggers, API.

Salesforce Developer/Administrator

Confidential, Charlotte, NC

Responsibilities:

• Worked on preparing Technical Design Document and followed Agile Methodology.
• Worked on creating Objects, Page Layouts, Record Types, Relationships, Validation Rules, Workflows and Approval Process. Creating Report Types, Reports and Dashboards.
• Responsible for weekly and monthly data export, updates, and backup for the organization.
• Performed Administrative activities using Apex data loader, import wizard to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.
• Experience in integrating with external systems using SOAP API, Rest API.
• Experience in working with call in and callouts API’s.
• Have good understanding and knowledge of the functionality of Web Services for SOAP API.
• Public Groups, Queues, Permission Sets, Profiles, Users and Security Settings based on role hierarchy.
• Worked on writing Apex Triggers and Apex Classes, Batch Apex, Scheduled Apex.
• Experienced in the designing UI using Visualforce Pages.
• Migrating Meta data from one sandbox to another sandbox using Force.com IDE tool, Change Sets and Eclipse. Writing the Test Scripts for various scenarios.
• Performed other administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and Approval process for approving new accounts and other business process.
• Created and maintained Reports and Dashboards to provide fast access to key business metrics.

Environment: SFDC, Apex, Data Loader, Force.com, Import Wizard, Eclipse IDE, Controllers, Visualforce Pages, XML, Triggers, API.

Java Developer

Confidential

Responsibilities:

• Analyzed the business requirement and developed app using Java and Mozilla XUL.
• Development using spring, Hibernate and JSF Framework . Used ANT script for project deployment.
• Use case, design - class, sequence diagrams . User Interface design
• Data Modeling - logical and physical models
• Requirements gathering- Proto-typing, Walk-through to business groups and gap analysis
• Understand the business aspect of the application and converted into requirements document.
• Create POC for first time patterns and vendor integrations .
• Code review with the developers and delivery team
• Co-Ordinate and manage Global Delivery teams at offshore locations .
• Schedule and organize weekly or daily stand up meeting with the whole development teams both onshore and offshore. Create Unit Test Documents as part of code deliverables
• Business process review and modeling and Data modeling and ER diagrams
• Develop Functional Requirements Specification (FRS) and Business process review and modeling
• Involved in writing SQL queries for the application in Teradata database.
• Create or involve in Implementation planning with Project Manager.
• Support Production Install and Validations