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Operations Administrator Resume

Oakbrook Terrace, IL

SUMMARY:

  • To obtain a challenging position that offers a wide variety of job responsibilities. I take pride in my excellent customer service.

PROFESSIONAL EXPERIENCE:

Confidential, Oakbrook Terrace, IL

Operations Administrator

  • Executive Assistant to the CEO
  • Travel, Corporate Events, Maintaining calendar, Expense Reports, Confidential information.
  • Top Producer Trip coordination, Holiday / Event Coordination and Planning.
  • Real Estate Licenses for Property Managers and Brokers - Maintain/Track/Coordinate Continuing Education for renewal.
  • Responsible to data in our PRISM system that links with CoStar
  • Maintain all Property Management and Broker Agreements: Property Data, Employee Data, Real Estate Data
  • Responsible for correct data in the system. Performs monthly audits.
  • Responsible for 2 Monthly Broker Presentations in In Design for COO
  • New Hire set up / Staffing Database.
  • Tracking COI’s in Building Engines.
  • Assisting Operations Manager with organizing Mass Bids for Snow, Landscape and asphalt.
  • Responsible for confidential Shareholder information. Quarterly distribution.
  • Corporate Invoice distribution along with Fed Ex reconciliations.
  • Working with Sign companies for installation / removal / repair.
  • Culture Committee Member - Our Foundation for 2018 is Habitat for Humanity.

Confidential, Naperville, IL

Office Manager - Executive Assistant

  • Administrative duties include composing business letters, supply ordering, expense control, travel accommodations and coordination of off site/on site meetings.
  • Handling of highly confidential information such as budget and personnel issues.
  • Invoicing customers.
  • Processing and following orders.
  • Creating Confidential for customers.
  • Relationship building with customers and co-workers.
  • Collections.
  • Producing presentations for customers.
  • Working closely with factories and large companies.
  • Responsible for answering the phone and assisting customers.
  • Excellent knowledge of Word, Excel, Power Point and Outlook
  • Organizing and maintaining customer files.

Confidential, Naperville, IL

Operations Administrator
  • Administrative duties include composing business letters, budget, dictation, supply ordering, expense control, travel accommodations and coordination of off site/on site meetings.
  • Handling of highly confidential information such as budget and personnel issues.
  • Assisting Human Resources Senior Vice President with personnel issues and paperwork for employees and new employee background checks/drug tests.
  • Tracking of vacation and other absences through our HR Peoplesoft database.
  • Licensing for agents for the States of Illinois, Indiana, Minnesota, Wisconsin and North Dakota.
  • Responsible for answering departmental calls and assisting agents.
  • Excellent knowledge of Word, Excel, Power Point, Lotus Notes and other various Travelers databases.
  • Filing and organizing for Regional Vice President.
  • Maintaining calendar for Regional Vice President.
  • Responsible for monthly mailing to agents including production reports for the Region.
  • Maintaining and updating of marketing material and supplies.

Confidential, Naperville, IL

Administrative Assistant

  • Administrative duties including composing business letters, supply ordering, expense control, making travel arrangements, coordinating off site and on site meetings.
  • Input of medical staff’s case expenses and hours billed.
  • Monthly and quarterly reports to home office. Responsible for handling incoming calls to the department.
  • Supervised support staff.
  • Handled and assisted human resources with personal issues and paperwork for employees.
  • Tracking of vacation and short term/long term disability and other absences.

Confidential, Westmont, IL

Computerized Medical Bill Review Team Leader

  • Re-priced medical bills for various states.
  • Responsible for production statistics of the team and doing monthly and quarterly reports for Manager.
  • Team Leader over unit.
  • Responsible for maintaining efficient workflow.

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