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Sr. Developer & Architect Resume

PROFESSIONAL SUMMARY:

  • Total 12+ years of IT Professional Experience with 3.5+ years as Salesforce Salesforce Tech. Architect, 4+ yeas as Developer in Salesforce, SQL and Java.
  • Experience with Sales Cloud, Service Cloud, Salesforce Community development.
  • Good Knowledge on Marketing Cloud.
  • Capable in developing client specific solutions using Apex classes, Apex Triggers, Controllers &Controller Extensions, Batch Apex, Components and Test Methods.
  • Fine skills in creating/troubleshooting/modifying Apex code and Visual force pages.
  • Good Knowledge on DML (Data Manipulation Language) operations.
  • Good understanding to write relationship queries, SOQL & SOSL queries using Force.com Explorer.
  • Salesforce Lightning Connect framework connecting other data from Oracle.
  • Proven experience working on Eclipse IDE with Force.com Plug - in for writing business logic in Apex programming language.
  • Good knowledge on detailed functional design, administration and functional test execution activities across all Salesforce.com clouds (Sales & Service Platform).
  • Worked on all phases of Software Development Life Cycle (SDLC) which includes System Analysis, Design, Development, Testing, Deployment and Maintenance.
  • Worked with ADO & ADO.NET control for external database connectivity.
  • Extensive knowledge in Administration Setup.
  • Ease in creating HTML (Hypertext Markup Language), JavaScript & visual force Email Templates.
  • Hands-on-experience in designing of Custom Objects, Custom Formula Fields, Field Dependencies, Pick List, Search Layouts and Role Based Page Layouts.
  • Delivering process enhancements through automations including Work Flow, Tasks and Actions, Approval Processes, OWD, Sharing Rules, Escalation, Assignment and Auto-Response Rules.
  • In-depth implementation experience and domain knowledge in multiple CRM subject areas like Lead Management, Campaign Management, Account & Contact Management, Opportunity and Pipeline Management, Forecasting, & Activity Management.
  • Hands on expertise with administrative tasks such as User Management, creating Roles, Profiles, Permission Sets and managed Field- level Security at profile level.
  • Designed Custom Tabs, Custom Reports, Report Folders, Analytic Snapshots, report extractions to various formats-control, Record Types and Dashboards.
  • Well versed in analyzing business requirements, Entity Relationship Diagram, Master-Detail Relationships, Lookup Relationships and implementing them to Salesforce objects.
  • Have end to end knowledge on Agile Methodology, Waterfall Methodology, and worked with Scrum Masters.
  • Salesforce Presell Order App.
  • Involved in techno functional activities of Presale business of client.
  • Strong knowledge on Agile with Scrum, water fall methodologies.
  • Involved in different business systems process both functional as well as technical working with other integration tools.
  • Ability to adapt quickly to challenges and changing environment.
  • Proven skills in relationship building, customer-focus, and decision-making, mentoring and training team members with product knowledge and business processes.
  • Excellent ability to manage multiple priorities in uncertain environments while consistently meeting deadlines
  • Knowledge of MS Project & Open Project for tracking the deliverables
  • Project Management: Managing various aspects of a project like scheduling, budgeting, resource handling, risk mitigation etc. throughout the lifecycle - from initiation, staging, requirements, design, development, testing to Implementation & roll-out
  • Cost & Effort Estimation: Conversant with different estimation methodologies for different kind of projects.
  • Business Communication: Acting as a point of contact for business and technical stakeholders and performing the role of a facilitator to ensure the conveyed message is properly understood
  • Hands on coding experience in Salesforce, MS SQL Server, Oracle, Java.
  • Quick learner of new Technical & domain, expertise on acquiring the relevant business area needed for specific project/product.
  • Experience in Salesforce Administration (SFA), SFBA, SF Developer, Creating Roles, Profiles, Page Layouts
  • Designed Custom Formula Fields, Field Dependencies, Validation Rules, Workflows and Approval Processes, Page layouts, search layout and Record Types.
  • Involved in Design tech Arch., Integration Testing, Support & Maintenance.
  • Application Integration with legacy or 3 rd party database / application
  • Closely interacting with the Client and team to ensure 100% success in project & customer satisfaction
  • S&D Domain, Project Management, Product Development & Mobile Technology
  • Excellent knowledge on Sales Force Automation on Mobile platform.
  • Excellent knowledge on database such as Oracle, MS SQLServer, MySQL and did lot of development in PL/SQL procedures, Triggers and functions.
  • Good knowledge on OOPS Concepts, Java J2SE, J2EE, J2ME.

TECHNICAL SKILLS:

Tools: PERT, 3-point estimation and Gantt Charts, MS Project, Jira software, Teamwork, Open Project / Project Libra

Java & Oracle:, SQL Server / My SQL, VB, Android, HTML5

PROFESSIONAL EXPERIENCE:

Confidentialm NYC, New York

Sr. Developer & Architect

Responsibilities:

  • Tortoise GIT for source code management and JIRA for defect Tracking, new story .
  • Analyse problems and procedures of information flow, operations, procedures and requirements of business.
  • Communicating with business user, technical team for new business requirements or enhancements.
  • Design and build solution involving cloud-based Salesforce application databases, Storage, Salesforce cloud application management
  • Doing the custom development with the key features of salesforce and building solution using Apex, SOQL and SOSL.
  • Create profiles and permission sets with company policies.
  • Design, develop and update systems/procedures;
  • Design and build solution involving cloud-based salesforce application databases, Storage, Salesforce cloud application management.
  • Custom Visual Force Development with using JavaScript, AJAX, HTML, CSS Apex, Visual force, and SOQL/ SOSL,
  • Implementing SFDC Profiles/Roles and Sharing Rules, Validation Rules, Workflow rules, Triggers, Process Builder etc.
  • Managing Salesforce.com data model and create custom objects, junction objects, and other model items.
  • Working with Salesforce.com data loader, Rest and SOAP web services API for integration with 3rd party application.
  • Responsible for deployment / build / migration process in a Salesforce environment.
  • Managing part of support activities on the salesforce.com platform using Apex and Visual Force
  • Reviewing test plans & testcases prepared by QA Analyst and managing require update.
  • Designing new projects and enhancements updating current design.
  • Schedule apex batch Jobs. monitoring part of development.
  • Regular batch jobs, document and revise system procedures, test fixes as per quality standards
  • Build change set for final production deployment.
  • Consult with Management to ensure agreement on all deliverables; conduct work simplification
  • Prepare operations/procedure manuals, reports, user documentations for end users.
  • Create training documents and train users

Confidential, Madison, WI

Salesforce Architect / Sr. Developer

Responsibilities:

  • Creating Technical Design.
  • Highly using SOQL, Batch update, @Future Methods and other Asynchronous processes.
  • End to End Change Development, Testing, Deploying in Different Orgs.
  • Apex, Visualforce pages and couple of Lightning Stuff. (Out of box).
  • Reports & Dashboard development.
  • IBM API Connect for security level, changing data power API to API Connect endpoints
  • SQL Server Integration with Salesforce.
  • SOQL, Batch update and other Asynchronous processes.
  • Workflows, Validations, Process Builder, Batch process / Schedule process.
  • Developed various Apex classes, Apex Triggers and Controller classes for various needs in the application
  • Developed Custom Objects, Tabs, Master-Detail, Lookup relations, Formula fields.
  • SOAP API integration with Credit Card Vendor Contract Pal.
  • 100% Development done in Agile Scrum Methodology using Microsoft TFS.
  • Worked in a Team of 22 people.
  • MS SQL Procedure changes for daily extracts.
  • Using GIT and TFS for Release Management and Deployment.
  • Coordinating with QA.
  • Worked on Lightning Process Builder and other Lightning Research Spike . Most of them out of box functionalities.
  • Part of Design Review Meetings to understand and help resolve salesforce technical issues of other team.
  • Lightning Connect for connecting Salesforce with outer world.

Confidential,l NYC, NY

Lead Salesforce Developer / Sr. Developer

Responsibilities:

  • Experience with custom development using Apex/VF.
  • Highly using SOQL, Batch update and other Asynchronous processes.
  • End to End Change Development, Testing, Deploying in Different Orgs.
  • Client Meeting & Discussion on Changes and new enhancement and technical feasibilities,
  • Reports & Dashboard development.
  • Major development through Out of Box functionality.
  • Import / Export of Data.
  • Managing Third-party package for Rollups at different level.
  • Development of Workflows, Validations, Salesforce Lightning Process Builder, Batch process / Schedule process.
  • Used Salesforce Lightning Connect to fetch, process and update millions of data in external data source.
  • Developed Custom Objects, Tabs, Master-Detail, Lookup relations, Formula fields.

Confidential, NYC, NY

Lead Salesforce Developer / Architect

Responsibilities:

  • End to End implementation experience with the Salesforce platform
  • Experience with development technologies such as Apex/VF, JAVA
  • Integration experience using both Web based technologies (Soap, Rest)
  • Experience with Release Management, Source Control, and Deployment concepts and technologies such as Change set, ANT, SVN
  • Reviewing design elements and signing off on the overall technical design.
  • Able to identify and confirm technical design risks, and develop mitigating approaches.
  • Experience providing level of effort estimates for technical portion of solutions.
  • Experience in designing and developing software components
  • Interacted with Business users for analysis, requirements gathering and in development.
  • Understand business requirements and translate these into technical solutions based on the chosen platform.
  • Design and create the underlying data structure and data flows to support to build the application.
  • Design and build web & mobile interfaces on the Force.com platform using Visualforce, Apex.
  • Undertake R&D, prototyping.
  • Integration and end to end system testing and performance tuning of application & documenting the same.
  • Data modelling, data migration.
  • Design and implement technical solutions to satisfy functional and non-functional requirements while ensuring quality and timely delivery
  • Establish and improve development standards and development processes
  • Developed various Apex classes, Apex Triggers and Controller classes for various needs in the application.
  • Developed various Custom Objects, Tabs, Master-Detail, Lookup relations, Formula fields, validation rules.
  • Designed and deployed Validation rules, Approval Processes, Custom tabs and Auto-Response for automating business logic.
  • Created various Roles, Profiles, and Page Layouts and Configured the permissions based on the hierarchy requirements of the organization.
  • Responsible for setting up Filed Level Security.
  • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Created Workflow rules and defined email alerts, related tasks and field updates.
  • Implemented Data Loader for loading the data.
  • Developed business documents for Salesforce.com Custom objects.
  • Developed & Scheduled batch process for administrative task like periodic data cleansing, security setup and workflow update.
  • Exact Target and Marketo was being used for Email Marketing and Marketing automation.
  • Salesforce Lightning screen to manage the customize lead process.
  • Marketo campaign management, Marketo to SFDC integration and synchronization for leads, contacts, accounts
  • Analysis, design of MDM customer master data integration with SFDC Responsible for all aspects of Salesforce and Marketo,
  • Lead Marketo Marketing Automation implementation and integration with Salesforce.

Environment: Saleforce.com CRM, Force.com platform, Chatter, Apex Classes, Custom Objects, Custom Tabs, Controllers, Email Services, Workflow & Approvals, Security Controls, Eclipse IDE, Windows

Confidential, NYC, NY

Lead Salesforce Developer / Architect

Responsibilities:

  • End to End implementation experience with the Salesforce platform
  • Collaborate with Functional team to establish how best to implement solution (decisions around declarative vs programmatic vs AppExchange, etc).
  • Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
  • Provide oversight and governance of Salesforce projects
  • Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
  • Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
  • Design and execute integration and development activities for the Salesforce Community & Sales Cloud and other customer engagement platforms
  • Deliver development plans with accurate timelines and dependencies
  • Ensure design is architected correctly and meets best practices
  • Manage/deliver overall development, validation, and deployment plans
  • Provide best practices guidance to Client technical team
  • Reviews work of other team members
  • Analyzes, Identifies and logs enhancements/bugs.
  • Drives delivery of assigned tasks on schedule & Leading without line authority.
  • Escalation Point for technical issues.
  • Team Development: Mentor resources, take on leadership roles to expand overall team capabilities
  • Developed salesforce community using visual force pages and apex classes.
  • Develop and configure the salesforce.com instance and force.com application.
  • Created new User Accounts and assigned Profiles as per their role in role hierarchy.
  • Defined Org wide default to restrict access from users.
  • Customized Page layouts for Standard/Custom objects and assigned Record Types.
  • Created Data Validation rules and Formulas as per business requirement.
  • Worked with various salesforce.com Standard objects like Accounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards.
  • Used SOQL and SOSL queries during for development and data migration.
  • Created Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions and Outbound API Messages.
  • Created Reports and Dashboards to track Opportunity pipeline/Stages for Management visibility.
  • Designed, and developed Visual force pages, Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
  • Designed various Visual Force pages for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
  • Created and used Email templates in HTML and Visual Force.
  • Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.
  • Developed Java Scripts for UI validations and customization as part of Visual force Pages creation.
  • Salesforce Lightning app builder used to showcase a couple sample screens to management for future use.
  • Packaged and Deployed customizations from Sandbox to other environments using change sets.
  • Integrating with Oracle in Real time thru salesforce lightning connect.
  • WordPress forms integration with Salesforces.
  • Users Accessing app on Salesforce1 Mobile app.

Environment: Salesforce Community, SaleForce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, Eclipse IDE

Confidential

Project Lead

Responsibilities:

  • Worked closely with business partners to realize the full capabilities of Sales force CRM.
  • Performed detailed analysis of technical and business requirements.
  • Helped in designing and deploying Salesforce.com Validation rules, Approval Processes, Custom tabs and Auto-Response for automating business logic.
  • Managing the scope, schedules, delivery and budget of project in line with Organization goal and aligning the scope document with that of project plan.
  • Made project plan and schedule different activities of project, allocated right resource for right task.
  • Managing existing project against changing priorities based on user feedback & requirement.
  • Tightly managing the project change management processes.
  • Created a risk document to identify the different project risk and bifurcated into low, medium and high category.
  • Able to Manage project cost in line with baseline cost plan.
  • Sending regular project report, progress and updates to project sponsors.
  • Proactively Managed project risk.
  • Regularly sending progress report to top management.
  • Regular Communication with key stockholders.
  • Regular team meeting and maintaining MOM.
  • Project Estimation done with 3-point estimation methodology.
  • Involved in technical / functional discussion with Team
  • Involved in unit and integration testing.
  • Periodic review of progress and updating project plan.
  • Maintain and update different documents like scope document, project plan, update baseline estimation due to change management, approval & updating test plan.
  • Implemented the project using Agile Scrum Methodology
  • Regular team meeting and maintaining MOM. Worked on creating Inline Visual Force Pages to display the data on different page layouts.

Confidential

Project Lead - Salesforce

Responsibilities:

  • Involved in Salesforce.com Application Setup activities and customized the apps.
  • Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Entity-Relationship data model, validation rules, Components and Visualforce Pages.
  • Created page layouts, search layouts to organize fields, custom links, related lists and other components on record detail pages and edit pages.
  • Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic. Created Email templates, approval processes, Job Schedule for apex class, approval page layouts and defined approval actions on them to automate the processes.
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Used SOQL & SOSL considering the Governor Limits for data manipulation needs of the application using Force.com Explorer.
  • Extracted the data from Salesforce.com application into the external databases (Oracle 10g) for generating large data reports.
  • Worked with several App exchange.
  • Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
  • Created profiles and implemented Object and field level security to hide critical information on the profile users.
  • Managed Project development progress and deliverables in line with baselined project plan.
  • Able to manage project cost in line with baseline cost plan.
  • Managed the project deliverables achieving high level of quality as per user expectations from initial project phase / deliverables.
  • Kept key concentration on meeting all regulatory and statutory conditions.
  • Sending regular project report, progress and updates to project sponsors.
  • Proactively Managed project risk.
  • Regularly sending progress report to top management.
  • Maintain the project risk document and update on regular intervals.
  • Regular meeting/Communication with key stockholders.
  • Regular team meeting and maintaining MOM.
  • Maintenance and regular updating of project log.
  • Project Estimation done with 3-point estimation methodology.
  • Involved in technical / functional discussion with Team
  • Preparing WBC for different project task and work allocation to team.
  • Periodic review of progress and updating project plan.
  • Managed resources actively and resolved conflict within team to have a high productivity.
  • Maintain and update different documents like scope document, project plan, update baseline estimation due to change management, approval & updating test plan.
  • Coordinated with QA for input and approval of Test case creation.
  • Guide team on data migration from databases to SFDC using Data Loader.
  • Implemented the project using Agile Scrum Methodology
  • Plan, personalize, and optimize the customer journey.
  • Extract more information about clients thru use of Marketing Cloud.
  • Used ExactTarget for Email, Mobile & Web Marketing, also part of Campaign Management, Journey builder.

Tools: MS Project, Environment: Saleforce.com platform, Visual force, Apex Language, Triggers, Agile, Data Loader, Force.com,Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse, Production environment.

Confidential

Sr. Salesforce Developer

Responsibilities:

  • Interacted with Business users for analysis, requirements gathering and in development.
  • Performed detailed analysis of technical and business requirements.
  • Worked closely with business partners to realize the full capabilities of Sales force CRM.
  • Developed various Apex classes, Apex Triggers and Controller classes for various needs in the application.
  • Developed various Custom Objects, Tabs, Master-Detail, Lookup relations, Formula fields, validation rules.
  • Designed and deployed Validation rules, Approval Processes, Custom tabs and Auto-Response for automating business logic.
  • Created various Roles, Profiles, and Page Layouts and Configured the permissions based on the hierarchy requirements of the organization.
  • Responsible for setting up Filed Level Security.
  • Designed Visual Force pages to add more flexibility and a rich look.
  • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Configured Sharing settings to specify the level of access the users have to each other's data.
  • Created Workflow rules and defined email alerts, related tasks and field updates.
  • Implemented Data Loader for loading the data.
  • Developed business documents for Salesforce.com Custom objects.
  • Developed several Custom Reports & Dashboards to better assist managers and report folder to provide report accessibility to appropriate personnel.

Environment: Saleforce.com CRM, Force.com platform, Chatter, Apex Classes, Visual Force Pages, Custom Objects, Custom Tabs, Controllers, Email Services, Workflow & Approvals, Security Controls, Reports, WSDL, Eclipse IDE, Windows.

Confidential

Sr. Salesforce Developer. Mix of Sales Cloud, Service Cloud

Responsibilities:

  • Involved in Application Setup activities and customized the apps to match the functional needs of the organization.
  • Worked with various objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
  • Developed various Custom Objects, Tabs, Components and Visual Force Pages.
  • Developed and configured various Custom Reports and Report Folders for different user Profiles based on the need in the organization.
  • Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
  • Maintained user roles, security, profiles, and work-flow rules wherever necessary.
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Developed Visual Force / APEX custom and extended controllers and triggers to support quotation enhancement.
  • Created custom reports and enhanced Work.com environment as per user needs using Apex and Visual force pages.
  • Conducted unit and integration testing.
  • Created data migration document for import/export of data from Work.com environment

Confidential

Salesforce Admin / Developer

Responsibilities:

  • Created new User Accounts and assigned Profiles as per their role in role hierarchy.
  • Defined Org wide default to restrict access from users.
  • Customized Page layouts for Standard/Custom objects and assigned Record Types.
  • Created Data Validation rules and Formulas as per business requirement.
  • Worked with various salesforce.com Standard objects like Accounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards.
  • Created Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions and Outbound API Messages.
  • Created Reports and Dashboards to track Opportunity pipeline/Stages for Management visibility.
  • Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
  • Designed various Webpages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
  • Created and used Email templates in HTML and Visual Force.
  • Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.
  • Worked with Salesforce.com team to make application certified.
  • Packaged and Deployed customizations from Sandbox to other environments using Force.com IDES.

Environment: SaleForce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, APPTUS, Eclipse IDE, Subversion.

Confidential

Sr. PL/SQL Developer

Responsibilities:

  • Development of PL/SQL standalone procedures, Packages, functions, sequences and collections.
  • Used %Row type and %type to define data types based on row and column respectively.
  • Requirement gathering and analysis through client meetings.
  • Analysis and design of application.
  • Preparing functional and technical documents for all the modules.
  • Responsible for trouble shooting the production issues.
  • Involved in understanding of new requirements by attending all the meetings.
  • Managing tables, indexes, constraints, views, sequences, synonyms and stored Program units.
  • Worked on different types of Array's (Collections, Record Types).
  • Coded complex SQL queries to retrieve data from the database depending on the need.
  • Created Cursors and Ref cursors as a part of the procedure to retrieve the selected data.
  • Performance tuning the code for reducing the complexity and improving the performance.
  • Extensively used complex SQL queries (Sub-queries and correlated sub queries).
  • Running the batch jobs regularly for monitoring the performance of system.

Environment: Toad, SQL Developer, PL/SQL Oracle, UNIX, DBCC, SQL Queries

Confidential

Java/J2EE Developer

Responsibilities:

  • Developed the front-end UI using JSP, HTML, JavaScript, CSS.
  • Prepared design document for Sector Weights doc changes.
  • Involved in Design, Development and Support phases of Software Development Life Cycle (SDLC).
  • Wrote SQL for JDBC prepared statements to retrieve the data from database.
  • Implemented Database by using Oracle with TOAD.
  • Worked partly on Database SQL Process & Triggers & Functions.
  • Worked with Quality Assurance to ensure complete test coverage of customizations by creating unit test cases and executing them with the help of JUnit testing framework.
  • Supported, Testing and coding issues in Production/QA environment.
  • Consumed Web Services for transferring data between different applications.
  • Experienced with SOAP/WSDL.
  • Involved with the Post Production support for the Bug fixes, enhancements and On Call support for the app.
  • Used Tomcat Application server to deploy Servlets, JSP, TagLibs, JavaBeans, and Database Connection. Analyzed requirements for Sector Weights guideline.

Environment: J2SE, JfreeChart, JFreeReport, JavaScript, HTML, Eclipse SDE 5.0, Putty, SQL, TOAD, SVN, Servlets, Oracle 10g, Junit, Tomcat Apache, SOAP.

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