Salesforce certified(9X) consultant and Application Architect with a desire to solve problems. Started Building end - to-end solutions with salesforce more than 7 years ago. Have also worked on Siebel in order management and product catalogue modules.
Salesforce Senior Associate/Lead
- Worked on multiple aspects of a healthcare call centre implementation. Handled implementations of custom UI for appointment scheduling with two way integrations from Cerner.
- Worked on custom UI to depict the locations of various clinics, calculating the distance between the patient and a clinic. Also auto complete of an address. These were done using the Google geocode and auto-complete APIs.
- Worked on integrations for urgent care clinics using clockwise md.
- Built an end to end chat solution using the salesforce live agent functionality.
Salesforce Senior Consultant/Developer
- Worked upon multiple industries including Telecommunications, Logistics and Technology.
- Areas of work including Service Cloud, Custom lightning Development (Aura Framework), custom apex, visualforce development and communities.
- Handled all the Custom lightning development for Service console app.
- Built complete modules such as Case Management,RMA, contract purchases and entitlement management which involve custom lightning component implementation.
- Worked on multiple modules including an app for a logistics client to capture and upload Driver Photo into the related contact record directly from a mobile device. Thus reducing the time for this activity from 1 hour to 4 minutes.
- Built numerous modules for a telecommunications client, which includes a framework to send communications to customer automatically via SMS,E-mail and Mail. This was a completely automated and the content of all the communications were configurable with simple point and click.
- Built communities, which cater to both enterprise users and end customers.
- Worked on multiple industries including Telecommunications, Life sciences and Technology.
- Built numerous apps including an application, which handles the Entire warranty information, manufacturing date logic and entitlement
- Expiry based on the serial number of a device.
- Worked on applications for forecasting sales data. It utilized the existing sales data and predicted the sales forecast for the upcoming fiscal.
- Have worked on applications spanning many geographies with different languages and built modules to Handle multi language and multi-currency dependency.
- Built applications, which interact with external applications in real-time and process requests from and to