SUMMARY:

• Executive Project and Program Management experience of 18+ years through a progressive record of global experience across industries: Technology Strategy and Planning, Assessments, Operational Management, Software Development, Program Management, PMO and Governance.
• MBA with industry s as PMP, SCRUM, Six Sigma. Long - term technology perspective, strategic business savvy, and expert tactical management.
• Led Software projects portfolio exceeding $10+ Million in Information Technology, Retail, Insurance, Finance and Telecom.
• Managed concurrent projects and programs of various sizes with 70+ members in the capacity of project and program manager.
• Led collocated and virtual teams to implementation success for web portals, ecommerce systems.
• A senior leader who keeps the IT organization aligned with business goals.
• Strong vendor and contract management experience with service and product providers.
• Experienced in presentations, RFQ, RFP, contracts, SLA, SOW and sales related activities.
• Experienced in full life cycle implementations and Software Development approaches with strong knowledge of Agile, waterfall, prototyping, incremental, iterative and spiral.
• Great acumen on a wide spectrum of technology functions: Applications, infrastructure, desktop support, business relationships, contracts, and compliance. Career mix of consulting and internal leadership.
• Skilled at leading teams directly and indirectly through management styles.
• Interview got published in PM Network magazine on project failures.
• Received Confidential residency and was invited by Confidential at Research Triangle Park, USA.
• Key note speaker at Intel Workshop on Technology Ventures.

TECHNICAL SKILLS:

Power BI, Office 365, Windows 10, Microsoft SharePoint, Azure Cloud, Amazon Web Services (AWS), Team Foundation Service, Commercial off-the-shelf (COTS), Electronic Traffic and Toll Management Systems (ETTM), Computer Telephony, Interactive Voice Response (IVRs), Enterprise Project Management Server (EPM), SPSS, Web of Science, Scopus, Primavera, Oracle, IBM & Microsoft Technologies.

SELECT AREAS OF EXPERTISE:

• Information Management and Technology Leadership
• Agile and Scrum Methodologies
• Program Management and Change Management
• Business-Aligned IT Strategy, Budget, and Operations
• Business Process and Systems Improvement
• Technology and Information Governance
• Demand Management, Vendor Management, Negotiations
• Office 365, SharePoint, Agile, SCRUM, JIRA, MS Project, Smartsheet, Visio

PROFESSIONAL EXPERIENCE:

Senior Consultant

Confidential

Responsibilities:

• Worked on IT strategy focusing on the organization’s overall objectives and principles. The strategy expressed how technology should be utilized, and a project roadmap was developed.
• Developed strategies for clients through Gartner research to define technology roadmaps and managed large-scale technology implementations.
• Performed Application Assessments, criteria and worked on the framework.
• Steered technology projects initiatives for infrastructure, application upgrades, business and IT related projects for corporate and Non-Profit organizations.
• Managed Application upgrades, Vendor, implementation plan and monitored projects for an upgrade to Cloud, Azure / AWS Platform, Windows 10 and Office 365.
• Conducted software selections, performed vendor assessment based on cost, functional requirements, licensing, support and functional fit of the solutions.
• Managed technology leads in managing a large portfolio of programs and projects
• Successfully ran projects using key metrics as Dashboards, KPI, Burn Charts and Gantt charts
• Lead the transformation and automation of performance reporting and analytics.

PMO Manager

Confidential

Responsibilities:

• Engaged with the Executive leadership team and provided feedback about strategic projects by building a strong rapport with 15+ VPs and EVPs stakeholders.
• Served as a key strategic contributor to the planning and execution of worldwide information management and project portfolio, capital planning, resource management and infrastructure.
• Designed and piloted program achieving on-schedule and in-budget completion of deliverables while building a best-practice program management practices that drove immediate results toward service delivery improvement mandate.
• Created and implemented cross-functional PMO process to audiences of business and IT.
• Managed delivery of nationwide video conferencing solution and developed resourcing plans.

Principal Consultant

Confidential

Responsibilities:

• Performed assessments of tools and vender recommendation based on the client needs.
• Developed RFPs, prepared responses to the RFPs and proposal development.
• Developed a PMO toolkit for projects to improve organization practices and apply PMI standards.
• SharePoint customization and EPM deployments to aid project teams in effective delivery.

Senior Project Manager

Confidential

Responsibilities:

• Designed and implemented a project management governance process for the department to establish and enact priorities.
• Worked with the leadership team to organize project portfolios, enact dotted line relationship to distributed IT leaders, and engage vendors for business transformation project.
• Conducted presentations to senior management and executives on project status and facilitated on-site and remote project meetings, kickoff and sponsor meetings.
• Managed Request for Proposal (RFP) project for procurement of software suite.
• Liaison with strategic sourcing department, executives and vendors for software demonstrations.
• Provided coaching and delivered informal feedback to a team of business analysts and collaborated with resource managers to ensure effective staff development and evaluation.

Project Manager

Confidential

Responsibilities:

• Managed BI (Business Intelligence) data warehouse project using Agile and Scrum Practices.
• Applied waterfall and Agile project methodologies to collaborate with team and managers.
• Followed a mix of PMI methodology, Kanban, Scrum and customized Team Foundation Service.
• Conducted RFP analysis and vendor evaluation for Active Directory migration.
• Collaborated with senior managers and data analysts to identify, clarify, and prioritize the Business Intelligence (BI) requirements supporting the strategic goals.

Program Manager

Confidential

Responsibilities:

• Led the strategy project for the Confidential .
• Developed a highly coordinated service model to support faculty innovation.
• Managed the SharePoint implementation initiative in the organization and acted as a liaison between technical and business stakeholders to develop project plans and managed contract.
• Participated in the development of strategic plan for the Entrepreneurship Institute, worked with various stakeholders for the successful launch of the strategic plan.
• Engaged in RF P and contract management with international vendors .

Project Management Office (PMO) Manager

Confidential

Responsibilities:

• Managed Project Portfolios of over USD 10 M. Received Century Club for being the top 100 performers amongst 6,500 employees in recognition of PMO office success.
• Launched the six-sigma initiative to engage in process improvement and handled the project portfolio of the nationwide build-out project in North, Central and South region.
• Developed a PMO process, defined KPIs and dashboard reporting for the executives to report on the KPIs and other project-related metrics

Project Manager

Confidential

Responsibilities:

• Managed the RFP process for Smart Park Project and managed the project scope.
• Developed RFP for the feasibility study and identified model IT Park.
• Interacted with International Bidders, Companies and managed all stakeholders.
• Managed Call Center - COPC project to certify 06 contact centers in Pakistan.
• Monitored for COPC Standard, consulting, implementation and performance assessment.
• Acted as the public interface for Call Center/BPO industry in Pakistan.

Team Lead / Project Manager

Confidential

Responsibilities:

• Managed a team of 50+ IT, technical and professional staff on multiple concurrent projects.
• Handled multiple projects with team of architects, designers and developers.
• Managed Electronic Traffic and Toll Management (ETTM) project involving Electronic Toll Collection (ETC) using Proximity Cards and low range RFID readers.
• Developed RFP response and proposal the nationwide Fixed Line SMS platform.
• Team lead for the travel module on the website eWanted.com (first reverse auction website).
• Provided 24x7 hrs of technical support for the ewanted.com (Ranked top 100 - PC Magazine).
• Initiated research projects on VoiceXML, Sales CRM, Workflow Application, and Project Central.
• Got the organization certified as a partner for Microsoft and Confidential business partnership program.