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Technical Lead/consultant Resume

SYNOPSIS:

To outshine at the most challenging position with an organization that provides ample opportunities to learn and to contribute.

PROFESSIONAL SUMMARY:

  • More than 9 years of IT experience across CRM technologies like Siebel, Salesforce.
  • Having strong project experience in Salesforce and Siebel CRM technology at both onshore and offshore location
  • Strong understanding of Force.com platform: Apex (Classes, Controllers & Triggers), Batch Apex, Apex Web Services, Visualforce Pages, Lightning Components, Lightning Pages and Lightning Community.
  • Design & implement APIs and web - based interfaces utilizing Apex code, Batch jobs, Web Services, Partner WSDL & Enterprise WSDL etc.
  • Extensive experience using Sales force Administration (SFA), Profiles, Creating Roles, Page Layouts, Org-Wide default, Sharing rules, Workflows, Approval Workflow, Reports/Graphs and Dashboards.
  • Strong experience in analysis, design, architecture and development of Web Applications and portals using Force.com, Lightning Components and Lightning Community.
  • Provided design leadership in large or complex development projects involving application development, migrations, additions to existing applications.
  • Strong experience in SOQL, HTML, XML, JavaScript, Jquery, AJAX, SQL and Java.
  • Participate in project meetings with technical staff and business owners and subject matter experts
  • Expertise in Requirement gathering, Business Analysis, Design, Configuration, Customization, Documentation, Testing, Implementation of CRM application, Gap Analysis
  • Strong domain experience in Products, Telecommunications and Resources
  • Strengths includes multitasking, problem solving and timely resolution of issues and enthusiasm to learn new technologies.
  • Proficient in interpersonal communication skills and is very good in making client relationship
  • Having Informatica and Siebel as Secondary skills

CAREER CONTOUR:

Technical Lead/Consultant

Confidential

Responsibilities:

  • Working as an SFDC Onshore Technical Lead and Architect managing 13 Salesforce Applications and 11 offshore resources
  • Holds responsibility for end to end deliverable and Stakeholder Management across multiple layers like Business leads, Dev team etc.
  • Effort estimation calculations using ADM Estimator prepared for several proposals.
  • Performed Risk Analysis and Code assessment study on Key Functional Designs - Architectural Flow, Interface Compatibility etc.
  • Debugging the issues if any and find out the root cause of that and resolve the issues.
  • Review project code and ensure that the team follows best practices when architecting, programming or documenting solutions.
  • Proficient in Salesforce developer toolkit including Apex Classes, Triggers, Lightning Application and Communities.

Technical Lead/Consultant

Confidential

Responsibilities:

  • Working closely with Client to gather business requirements and creating High-Level Design
  • Handling 2 teams, 1 Enhancement (3 resources) and 1 New Implementation (5 resources)
  • Primary responsible for Techno functional support on any issues and act as a bridge between Client team and Confidential AO Team
  • Running workshops, working closely with client, able to talk about tradeoffs e.g. terms of configuration vs code
  • Debugging the issues if any and find out the root cause of that and resolve the issues.
  • Participating in customer meeting to identify the Difficulties/issues if any and discuss about the application status and new requirements.
  • Code Review of the team.
  • Responsible for overall delivery of Project

Technical Lead/Consultant

Confidential

Responsibilities:

  • Worked as an SFDC Onshore Technical Lead managing 9 Salesforce Applications and 17 offshore resources
  • Holds responsibility for end to end deliverable and regular status update to client teams on incidents and weekly deployments
  • Work closely with the Enterprise Architecture team, implementation partners, 3rd party vendors and other technology teams to ensure appropriate policies and procedures are in place to support the Salesforce.com CRM application
  • Assist in resource allocation and planning through project planning, staff hiring, staff supplementation and outsourcing initiatives
  • Involved in Technical design, Implementation and Reviews.
  • Prepared High Level design and technical design documents.
  • Developed Proof of Concepts and design prototypes for requirement and design validation with the stakeholders.

Application Development Specialist /Technical Lead

Confidential

Responsibilities:

  • Worked as an offshore lead managing 2 Salesforce Applications and 1 Siebel Application handling a team of more than 12 resources.
  • Worked on various Salesforce and Siebel development and prepare various Salesforce, Siebel and Informatica interfaces with other systems like MAS etc.
  • Work allocation and distribution and effort estimation for various requirements
  • Stakeholder Management across multiple layers - Business leads, deployment leads, Multiple support teams
  • Leading Weekly Credence & Status meetings with Business
  • Architect, design, and develop advanced customizations utilizing Salesforce.com and integrate multiple technologies with Salesforce.com/Force.com

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