SUMMARY:

• Sr. Business Analyst/ Business System Analyst in various business domain including government solutions, mortgage, insurance and financial industries.
• Experience in all phases of Software Development Life Cycle (SDLC) including requirements gathering, analysis, design, implementation, testing, deployment, and release on Agile - SCRUM and Waterfall Development Environment.
• Strong technical skills in defining concise documentation including product business requirements, system requirements, technical specification, user stories, use cases, test plan, test scripts and requirement traceability matrix.
• Expertise in facilitating and coordinating Joint Application Requirement (JAR) and Joint Application Development (JAD) sessions with excellent interpersonal and conflict resolution skills
• Experiencing Managing the product backlog of requirements to support development activities related to the organizational roadmap
• Work extensively with the team to meet the business requirements, create prototypes and analyze workflow
• Strong experience in creating Use Cases and Activity Diagrams
• Experience translating business requirements into technical requirements
• Writing and maintaining the Requirement Definition Document that includes Business Requirements (BRD) and Functional Requirements (FRD), Use Cases and UML diagrams
• Planning and developing test plans, test cases and test scenarios to meet business and requirement solutions
• Expert in writing detailed system use cases, developing business test cases and working with QA team during testing phase, thereby facilitating user acceptance testing with stakeholders and business users
• Exhibit strong analytical ability during Functional testing, Regression testing and UAT testing
• Develop and conduct internal training programs for developed applications
• Strong Knowledge CMMI, GDP, and Quality Assurance (QA) standards
• Excellent verbal and written communication skills and the ability to interact with a diverse group, clients, managers, and subject matter experts

TECHNICAL SKILLS:

Business Modeling Tools/Requirement Management Tools: MS Visio, HP ALM, Quality Center

508 Compliance Tools: JAWS, WAVE

Databases: SQL Server, Oracle

Operating System: Microsoft Windows, UNIX

Languages: JAVA, SQL

Applications: SharePoint, REMEDY, Active Directory, McAfee/Symantec

Requirement Management Tools/ Testing Tools: HP ALM, Quality Center, JIRA, Selenium

PROFESSIONAL EXPERIENCE:

Sr. Business Analyst /Consultant

Confidential, Alexandria, VA

• Assists the product owner in assessment of current capabilities and prioritization of work that will deliver the most value to the business
• Works with clients, stakeholders and business owners to produce requirements, determine feasibility, analyze requirements and recommend design solution options.
• Assists with product backlog grooming and Sprint Planning
• Work closely with project owner in backlog management and continuous delivery of features
• Elaborates Software Requirements Specifications and Software Design Specifications for new, enhanced and retired applications
• Assists the Product Owner with user story prioritization before the sprint planning meeting.
• Performs demos for the stakeholders of new functionality that was created in the current sprint.
• Interacts with business owners, SMEs, and management team to identify scope and to prepare Business Requirement Documents, Use Cases, User Stories, and Activity Diagrams to further develop Technical requirements and/or Functional Specifications.
• Provides guidance to project managers, business owners, development team and subject matter experts to resolve the outstanding issues and actions of items that are taken in the review meeting.
• Facilitates defect review meetings involving all stakeholders to review defects, identify severity and set priorities as per client requirements, ensuring accuracy and conform to deadlines.
• Conducts sprint planning based on new and backlogged requirements.
• Use JIRA to manage task, product backlog, story, issue in sprints
• Performs task decomposition, delegated tasks and monitored project milestones using HP ALM.
• Participates in development of training materials for the new technology and organizing User Training.

Environment: MS Office, SharePoint, Visio, HP ALM, JIRA, Oracle, SQL server, J2EE, JAVA

Sr. Business Analyst

Confidential, Chantilly, VA

• Prepared Business Requirement documents and communicated with client for a sign-off or changes to the document.
• Involve in analysis of business and user needs, documentation and translation into proper system requirement specifications.
• Interacts with system testers and developers to ensure business system features are properly implemented
• Performed Gap Analysis of existing system to identify drawbacks, bottlenecks, and improvements.
• Created and verified user stories and use case specifications with activity and state diagrams.
• Wrote SQL queries to extract data from the database for Backend Testing.
• Involved proactively to communicate with development team regarding the status and potential impacts on the delivery date and/or expected quality of the tasks and/or the projects.
• Facilitated resolution and communication of cross-functional team on issues and decisions.
• Participated in Integration Testing and User Acceptance Testing (UAT) and Functionality Testing.
• Used Quality Center for bug tracking and reporting. Also followed up with the development team to verify bug fixes and update bug status.
• Perform task decomposition, delegated tasks, and monitored project milestones using MS Project and HP ALM.
• Assist in overseeing User Acceptance Testing to execute, and track defats found
• Prepared Daily and Weekly status reports by summarizing activities on the project.

Environment: HP ALM, JIRA, Oracle, SQL server, J2EE, JAVA, MS Windows, SharePoint, Visio

Business Analyst/ QA Analyst

Confidential, Washington, DC

• Interacted effectively with peers, management and cross-functional teams to address and resolve issues
• Developed Business Requirements, Use cases, and Business Rules
• Prepared the Traceability Matrix for mapping the requirements with the Test Cases through Quality Center.
• Performed Backend testing by extensively using SQL queries to verify the integrity of the database.
• Participated in weekly meetings with the management team and walkthroughs.
• Developed and maintained project timelines with necessary project objectives documented.
• Assisted with User Acceptance Testing (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation were in place.
• Developed & executed Test Scenarios for User Acceptance Testing.
• Interacted with the QA managers for the regular update of the project
• Worked closely with Software Developers to isolate, track, and troubleshoot defects

Environment: MS Visio, Quality Center, JIRA, Oracle, Windows, SQL, .Net

IT Application Support Analyst

Confidential, Vienna, VA

• Assisted customer with troubleshooting, installation, and upgrade computer hardware and software components and programs.
• Reset password and elevating rights to all users with Active Directory.
• Received and recorded technical issues for both phone an email support using Remedy ticketing system.
• Performed both hardware and software installations for major PC rollout.
• Responds to client inquiries concerning systems operation and diagnoses system hardware, software, and operator problems.
• Upgrade various laptops and desktops to the latest patches and Antivirus software.