SUMMARY:

• Business Analyst/ Business System Analyst with experience in all phases of the Software Development Life Cycle (SDLC) including requirements gathering, analysis, design, implementation, testing deployment, release and maintenance on Agile - SCRUM and Waterfall Development Environment. Strong skills in defining concise documentation including product business requirements, system requirements, user stories, acceptance criteria, use cases, test plan, test cases and requirement traceability matrix.
• Experience in translating business requirements and user expectations into detailed specifications employing Unified Modeling Language (UML) techniques like Use Case diagrams & Process Flow diagrams.
• Expertise in facilitating and coordinating Joint Application Development (JAD), Joint Application Requirement sessions (JAR) with exceptional inter-personal and conflict resolving skills.
• Strong experience in product backlog grooming, sprint planning, and sprint demo.
• Expertise in documenting new product training manuals.
• Exhibit strong analytical ability during Functional Testing, Regression Testing, and UAT Testing.
• Experience in Risk Assessment, Business Rule Analysis/Gap Analysis.
• Proven ability to effectively collaborate with team, initiate action.
• Excellent team player to work in conjunction with testers (QA), developers and other team members in validation and testing of complex project scenarios and in the maintenance of quality standards of projects.
• Strong verbal and written communication and analytical skills.

TECHNICAL SKILLS:

Business Modeling Tools/ Requirement Management Tools: MS Visio, HP ALM, Quality Center

Databases: SQL Server, SQL, Oracle

Operating System: Windows, Unix

Programming Languages: SQL, Oracle, HTML

Applications: MS Office Suite

Testing Tools: JIRA, Selenium, JAWS, WAVE

PROFESSIONAL EXPERIENCE:

Confidential

SR. Consultant/ Business System Analyst

Key Responsibilities

• Conduct Kickoff meetings with business owners, and technology stakeholders as part of the requirements gathering process.
• Work proactively with a variety of stakeholders and cross-functional teams to ensure all requirements are understood, documented and met.
• Conduct JAD sessions throughout the SDLC process to document product’s vision and resolve open issues.
• Facilitate resolution and communication of cross-functional teams on issues and decisions.
• Proactively monitored projects to identify scope/requirement changes to identify project impact.
• Interface with end-users, and technology stakeholders to obtain sign off on all requirement documents and change requests.
• Interact with Business Owners, SMEs, and management team to identify the scope of the project and to prepare a Business Requirement Document, Use Case, User Story, and Activity Diagrams to further develop Technical requirements and/or Functional Specifications.
• Transform business requirements into effective use cases for development team and QA.
• Use JIRA to maintain user story, identify task and sub-task for user story.
• Elicit, identify, and captured functional and non-functional requirements through systems and use case analysis.
• Ensure that all artifacts complied with corporate SDLC policies and guidelines.
• Provide guidance to project managers, business owners, development team and subject matter experts to resolve the outstanding issue and action items are taken in the review meeting.
• Involved in Regression testing, System testing, and User Acceptance Testing.
• Facilitate defect review meetings involving all stakeholders to review defects, identify severity, and set priorities as per client requirements, ensuring accuracy and conforming to deadlines.
• Participate in the development of training materials for new technology and organizing User Training.
• Coordinate the development, design and execution of User Acceptance Testing (UAT).

Environment: ALM, JAWS, WAVE, JIRA, Oracle, SQL server, J2EE, JAVA, SVN, MS Windows, SharePoint, Visio, 508, SOAP UI

Confidential

Sr. Business Analyst

Key Responsibilities

• Broke down business problems into actionable user stories for the development team
• Conducted analysis on existing legacy system to gather business, functional and non-functional requirements and constraints
• Prepared Business Requirement documents and communicated with client for a sign-off or changes to the document.
• Prepared Statement of Work (SOW) for the client to sign-off, followed up with clients and PM's if changes were required.
• Performed Gap Analysis of existing system to identify drawbacks, bottlenecks, and improvements.
• Created and verified user stories and use case specifications with activity and state diagrams.
• Supported software upgrades and installation of projects including: facilitation of meetings, task scheduling, status, issues, escalations and Change Management.
• Wrote SQL queries to extract data from the database for Backend Testing.
• Involved proactively to communicate with development team regarding the status and potential impacts on the delivery date and/or expected quality of the tasks and/or the projects.
• Facilitated resolution and communication of cross-functional team on issues and decisions.
• Coordinated with end-users to schedule and support User Acceptance Testing (UAT).
• Used Quality Center for bug tracking and reporting. Also followed up with the development team to verify bug fixes and update bug status.
• Extensively performed Functional Testing and End-to-End Testing.
• Prepared Daily and Weekly status reports by summarizing activities on the project.
• Helped Clients in UAT to log any issues or help/guide in any testing efforts.
• Assisted QA to perform Maintenance testing for clients that needed changes in Production Environment

Environment: Windows, JIRA, SOAP UI, MS Visio, Quality Center, JIRA, SQL PLUS, Oracle, SQL, .Net

Confidential, Philadelphia, PA

Business Analyst II

Key Responsibilities

• Developed Business Requirements, Use cases, and Business Rules
• Interacted effectively with peers, management and cross-functional teams to address and resolve issues
• Designed and Executed Test Cases.
• Prepared the Traceability Matrix for mapping the requirements with the Test Cases through Quality Center.
• Performed Backend testing by extensively using SQL queries to verify the integrity of the database.
• Participated in weekly meetings with the management team and walkthroughs.
• Developed and maintained project timelines with necessary project objectives documented.
• Assisted with User Acceptance Testing (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation were in place.
• Performed execution of test cases manually to verify the expected results
• Developed & executed Test Scenarios for User Acceptance Testing.
• Interacted with the QA managers for the regular update of the project
• Created test cases executed and recorded results of test cases using Quality Center
• Developed Test Result Metrics for Test Execution Phase
• Worked closely with Software Developers to isolate, track, and troubleshoot defects

Environment: Windows, JIRA, SOAP UI, MS Visio, Quality Center, JIRA, SQL PLUS, Oracle, SQL, .Net

Confidential, New York, NY

QA Analyst

Key Responsibilities

• Interacted effectively with peers, management and cross-functional teams to address and resolve issues
• Designed and Executed Test Cases.
• Prepared the Traceability Matrix for mapping the Requirements with the Test Cases through Quality Center.
• Performed Backend testing by extensively using SQL queries to verify the integrity of the database.
• Participated in weekly meetings with the management team and walkthroughs.
• Assisted with user acceptance testing (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation were in place.
• Performed execution of test cases manually to verify the expected results
• Developed & executed Test scenarios for User Acceptance Testing.
• Developed Test Result Metrics for Test Execution Phase
• Worked closely with Software Developers to isolate, track, and troubleshoot defects

Environment: JIRA, Quality Center, Oracle, MS Office, Windows Quality Center and UNIX.