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Salesforce Developer /administrator Resume

CA

SUMMARY:

  • Around 16 years of experience in IT with around five years of strong experience in Salesforce.com (SFDC) as developer/Administrator including analysis, modeling, design, coding, testing and implementation on banking domain and one year of experience in CRM Dynamics and 10 years of experience in .NET technologies and Lotus Notes.
  • Hands on Experience in implementation and customization of Salesforce.com using Apex (Classes, Controllers & Triggers), Apex Scheduler, Batch Apex, Apex Web Service, Visualforce Pages, Custom Tabs, Custom Objects and Dashboards .

TECHNICAL SKILLS:

Salesforce technologies: Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages / Components, Apex Web Services, Workflow & Approvals, Dashboards, Anal, Case Management Automation, Custom Objects.

Tools: Eclipse, Force.com Eclipse IDE Plug - in, Data Loader, Workbench.

SDLC: Agile methodology / Scrum, Waterfall methodology

Microsoft technologies: MS CRM Dynamics, C#, ASP.NET, Sharepoint, SQL

Web Technologies: HTML, XML, CSS, JavaScript.

Operating Systems: Windows 2000, XP and Vista, Mac, UNIX and LINUX.

Database: SQL Server, Lotus Notes

IDE: Eclipse, Visual Studio.

PROFESSIONAL EXPERIENCE:

Confidential - CA

Salesforce Developer /Administrator

Responsibilities:

  • Responsible to migrate the data from Microsoft CRM Dynamics to Salesforce
  • Responsible to implement the revised organization hierarchy changes in salesforce after the Confidential acquisition.
  • Responsible to improve the code coverage.
  • As part of the migration, developed key CRM Dynamics functionalities and reports in Salesforce.
  • Responsible for daily administrative works like data loading, user setup and supporting Role hierarchy change, Profiles, Access Settings, sharing rules, Workflow Rules, Validations, creation and modification of fields and page layouts.
  • Worked on building Visual force pages, Apex triggers, Apex class, SOQL and SOSL.
  • Developed and supported functionalities for CRM Dynamics.
  • Worked on Salesforce.com customizations using Apex (classes, triggers and web services) and Visualforce that consists of several new data integrations and customizations.
  • Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visualforce, Force.com IDE.
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application. Migrated data from external sources and performed insert, delete, upset, export operations on millions of records.
  • Developed Visualforce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
  • Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards.
  • Involved in Data load operations using Force.com Apex Data Loader.
  • Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
  • Performed customizations by creating the Custom profiles, Fields, Dependent pick-lists, Page Layouts, Record Types, Objects, Tabs, and custom Apps. Customized Tabs for different business user groups and business centers.
  • Created Workflow Rules, Approval Process, Validation Rules, Tasks, Email Alerts, Field updates and Outbound messages to manage the Workflow and Approvals.
  • Implemented Profiles, Roles, Users, Page Layouts, Email Services, Reports, Dashboards, Tasks, Events and Audit Trials and implemented Field Level Security for sensitive data holder fields.
  • Implemented the Web Services through WSDL in the Salesforce.com for outbound messaging.
  • Used SOQL and SOSL statements within the custom controllers, extensions and triggers properly to avoid Governor Limits.
  • Integrated Salesforce.com with an external application using SOAP/REST based web services.
  • Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
  • Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
  • Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, Validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visualforce Pages to suit to the needs of the application.

Environment: SalesForce.com, Force.com, Apex Classes, Visualforce (Pages, Component &Controllers), SOQL, SOSL, Data Loader, HTML, CSS, Workflows, Salesforce Chatter, Approvals, Reports, Custom Tabs and Objects, Email Services, AppExchange, WSDL, SOAP, Eclipse, IDE Plug-in.

Confidential - NY

Salesforce Developer/Administrator, SharePoint Developer.

Responsibilities:

  • Created Profiles, Roles based on Organization role hierarchy and implemented Record-level and Field-Level security.
  • Developed Custom Reports and Dashboards.
  • Involved in developing Visualforce Pages to customize existing standard pages as per the business requirements.
  • Implemented Record Types, Validation Rules, Workflow Rules and Apex Triggers.
  • Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
  • Created Xrm Pages to override the standard functionality of New and Edit buttons.
  • Loading data extracted from .NET system into Dynamics on weekly basis.
  • Created and maintained Security Roles, Security Profile for the MSCRM.
  • Worked extensively on XrM, QueryExpression, LINQ, FetchXML in Plug-in.
  • Managed and implemented security settings of the users.
  • Building the MS Dynamics CRM forms, screens, and views, as well as workflows and reports around the customer needs for an interface.
  • Implementation of custom MS Dynamics CRM plug-ins and workflows
  • Developed client tool to update the data received from different system.
  • Developed user control in .net and deployed as web parts in SharePoint for custom applications.
  • Created a C# console application to help the migrated data to SharePoint Sites.
  • Designed ADO.NET objects such as Data Reader, Dataset and Data Adapter for consistent access to MS SQL data sources and SharePoint.
  • Involved in analyze, design, develop, enhance the custom SharePoint application based on customer requirement by using SharePoint object model (APIs), C#.NET, ASP.NET, web service and SQL database queries.
  • Responsible for Migrating the data from Lotus Notes to SharePoint using the Quest Migrator tool. Also, involved in developing custom SharePoint timer service job using C#.NET based on application needs like correcting migrated data in case of any data related issues, linking migrated data and extracting attachments using workflow, generating PDFs from InfoPath, enforcing parent-child relationship between SharePoint lists.
  • Responsible to maintain the source code in SVN, a version control tool by enforcing proper comments, branch and tags based on each release and JIRA for requirement tracking and assign the work to the team members.
  • Created Store Procedures, Functions, Packages, Triggers, Indexes and Views using T-SQL in Development and Production environment for MS SQL Server.
  • Project management, requirement management, task management, follow-up activities.
  • Responsible for Co-ordination, Client interaction, status tracking, code review, testing, sprint release, support and training.
  • Worked with Iterative, Agile Methodologies.

Environment:: Saleforce.com platform, Visualforce Pages, Apex, Demand Tools, Custom Objects, Custom Tabs, Security Controls, MSCRM Platform, Javascript, XML,XSLT, HTML, CSS, C#, Visual Studio 2005/2008/2010, SQL Server, Notes Quest Migrator, FetchXML Builder Tool, SSRS, SiteMapEditor Tool, SharePoint

Confidential, Delaware, DE

Sr. NET Developer

Responsibilities:

  • Involved in requirement gathering, analyze the client requirement, prepare the design document, develop the application and implementation.
  • Assigns the priority tasks and Major enhancement work to off-shore and gets it done the work by offshore, Review the delivery, Fix the high priority issue, high priority enhancement development, testing and deployment.
  • Environment: C#, SQL Server, ASP.Net, Lotus Notes 5.x, 6.x, HTML, JavaScript,, Lotus Script, XML, CSS.

Confidential, Atlanda, GA

Sr. NET Developer

Responsibilities:

  • Coordinating with offshore team in development of the Windows based .NET application and generate reports.
  • Involved in client interaction for the requirement, testing, implementation of the application.
  • Gathered and understood the User requirements and Functional specifications.
  • Involved in development of GUI Using HTML, CSS, ASP.NET and JavaScript.
  • Wrote Stored Procedures, Packages, and PL/SQL scripts are used to query the database.

Environment: C#, .Net Framework, SSRS Lotus Notes.

Confidential, Tampa, FL

Lotus Notes Developer

Responsibilities:

  • Involved in understanding the applications for conversation and migration, Prepared BRD and FSD for the enhancement applications, Review/Testing the offshore delivery, production deployment.

Environment: Lotus Notes Web applications, JavaScript, Java beans, Html, Xml, SQL.

Confidential

Lotus Notes Developer

Responsibilities:

  • Involved in understanding the applications for conversation and migration, Prepared BRD and FSD for the enhancement applications, Review/Testing the offshore delivery, production deployment.
  • Involved in Development, Enhancements and Maintenance of these two critical Lotus notes applications at Offshore.

Environment: Lotus Notes Web applications, JavaScript, Java beans, Html, Xml, SQL.

Confidential

Lotus Notes Developer

Responsibilities:

  • Involved in requirement gathering, business rules, database design, development of the software and unit testing of the application..

Environment: Lotus Notes Web applications, JavaScript, Java beans, Html, Xml, SQL

Confidential

Lotus Notes Developer

Responsibilities:

  • Involved in requirement gathering, business rules, database design, development of the software and unit testing of the application.

Environment: Lotus Notes Web applications, JavaScript, Java beans, Html, Xml, SQL.

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