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Salesforce Developer Resume

Whippany, NJ

SUMMARY:

  • Over 9+ years of overall professional IT experience with over 1+ years of extensive experience in Salesforce CRM and Force.com platform.
  • Extensive experience in developing Apex Classes, Triggers, Visual force pages, writing Workflows, Integration, Force.com.
  • Worked extensively on various Salesforce.com standard objects like Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
  • Experience in Development, Administration, Configuration, Requirements gathering, Implementation, Integration and Support of Salesforce using Apex Language.
  • Good experience in SFDC related technologies such as Apex, Visual force, Apex triggers. Hands on experience on Process builder.
  • Good experience in configuring and maintaining User profiles, role hierarchy, sharing rules and Security, Password policies.
  • Experience in developing Client - specific solutions on force.com platform using Apex Classes and Triggers, Force.com IDE, Validation rules, SOQL and SOSL.
  • Experienced with integration of AppExchange application and with other applications like ACT, Lotus and Oracle Apps. Expertise in Developing, deploying and integrating Salesforce.com CRM.
  • Good knowledge of Adobe Flash, Service Cloud and Sales Cloud and Chatter.
  • Experienced in cloud technology and on-premise infrastructure integration for Salesforce.com
  • Good at migrations and deployment of code from one environment to other using Force.com IDE deployment wizard, Change sets, ANT tool.
  • Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, J-query, Tool tip & Auto Complete widget, SOAP, REST, BULK and METADATA API.
  • Integrated the web services by generating the necessary stubs from the WSDL files for extraction. Developed Cascading Style Sheets (CSS) for creating effects in Visual force pages.
  • Good understanding of Salesforce.com Governor Limits with an ability to optimize code to respect those limits.
  • Knowledge in Quality Assurance standards, software development methodologies like Agile Scrum.
  • Good understanding of Software Development Life Cycle (SDLC) and Agile with expertise in Requirement gathering, Analysis, Designing, Development and Testing. Hands on experience in writing queries using SOQL and SOSL in Apex Classes and Triggers. Expertise in developing SOAP and REST apex web services classes and tested using tools like SOAPUI and Workbench.
  • Experience in deployment from Sandbox to Production using deployment tools like Force.com IDE, Force.com migration tool and Change Sets.
  • Strong scripting experience in writing build scripts using Apache Ant and Maven.
  • Experience with RDBMS implementation and development using Oracle PL/SQL, SQL Server.
  • Expertise in testing applications using simulators and on real devices to optimize applications.
  • Worked with team members for full-cycle projects, such as developers, to complete consulting projects on time, and deliver outstanding consulting services to Salesforce.com clients
  • Proven ability to work effectively in a team environment and capable of learning new technology and adapt to a new environment quickly.
  • Authorized to work in the US for any employer Experienced in database systems like Oracle MySQL, and MS SQL Server to manage tables and created views, indexes, sequences, stored procedures, functions, and triggers for the fast retrieval and manipulation of data.
  • In depth understanding of CRM business processes like Forecasting, Campaign Management, Lead Management, Order Management, Account Management, Case Management.
  • Exceptionally quick learner, able to learn, master and use new techniques and technologies in short order.

SKILL:

APEX (8 years), ANNUITIES (1 year), ADMINISTRATIVE TASKS (Less than 1 year), AJAX (Less than 1 year), APACHE (Less than 1 year), Saleforce.com platform, Apex, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Security Controls, Sandbox data loading, Data Loader, SF Explorer and Eclipse IDE Plug-in. (8 years), Saleforce.com platform, Apex, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Security Controls, Sandbox data loading, Data Loader, SF Explorer and Eclipse IDE Plug-in (8 years) ADMINISTRATIVE TASKS (Less than 1 year), AJAX (Less than 1 year), ANNUITIES (Less than 1 year), APACHE (Less than 1 year), APEX (Less than 1 year)

WORK EXPERIENCE:

Salesforce Developer

Confidential, Whippany, NJ

Responsibilities:

  • Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Opportunities.
  • Involved in Salesforce.com Application Setup activities and customized the applications to match the functional needs of the organization.
  • Performed the role of Salesforce.com Developer in the organization.
  • Interacted with various business team members to gather and documented the requirements. Implemented the requirements on Salesforce.com platform and Force.com IDE Plug - in using Eclipse.
  • Closely worked with SalesForce.com teammates while implementing the solutions for the requirements.
  • Developed several Triggers, Apex classes and Visual force pages as part of the application development.
  • Customized the Dashboards to track usage for productivity and performance of business centers and their sales teams.
  • Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.
  • Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish many-to-many relationship among objects.
  • Created various profiles and configured the permissions based on the organizational hierarchy requirements
  • Customized tabs for different business user's groups and business centers.
  • Created the workflows for automated lead routing, lead escalation, alerts and custom coaching plans.
  • Experienced in the use of Data Loader and scheduling timely data backup operations using Apex scheduler.
  • Implemented escalation rules, automatic case generation and their escalation to call center representative, and generated email alerts for quick issue resolution.
  • Used Salesforce Chatter to provide real time notifications of changes in accounts, leads and opportunities to help sales and service teams to be more efficient.
  • Performed the role of support engineer for the internal users and helped them in getting used to the application, generated reports and saved them for further access to the users.
  • Supported the data migration activities for Migrating the data from various business centers and business center users with the support of Saleforce.com.
  • Integrated Salesforce CRM and the legacy system using Cast Iron Integration Systems.
  • Customized the entire Salesforce.com applications to in corporate the business requirements which involved creatingWeb Forms and processing the data in SFDC with the extensive usage of Web services API.
  • Created custom Entity Relationship data model based on the provided business requirements and integrated it with the Standard Salesforce Objects.
  • Developed complete Custom Objects as specified in the scope document.
  • Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system.
  • Used the sandbox for testing and migrated the code to the deployment instance after testing.
  • Involved with Salesforce.com Premier Support and handled the support cases with the help of salesforce.com support.
  • Provided the training to the internal business users to use the application and develop their own custom reports.

Environment: Saleforce.com platform, Apex, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Security Controls, Sandbox data loading, Data Loader, SF Explorer and Eclipse IDE Plug-in.

Salesforce Developer

Confidential, Cincinnati, OH

Responsibilities:

  • Integrated Salesforce with external web services using two - way SSL.
  • Implemented Single Sign on using delegated and federated authentication.
  • Integration with Tableau server to display the Tableau reports on visual force page in sales force.
  • Used Geolocation field type to calculate the nearest properties from contact mailing address.
  • Developed custom Real estate applications for property management.
  • Data migration from external systems to sales force using Data Loader.
  • Used DBAMP for Data migration from SQL database to sales force.
  • Worked on various salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.
  • Created different Workflow rules and Approvals for various campaign processes.
  • Designed, and developed the Custom objects, Validation rules, Page layouts, Custom tabs, Components, Visual force Pages to suit to the needs of the application.
  • Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.
  • Participated in the training sessions provided by the Salesforce team and support end users
  • Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application.
  • Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visualforce, Force.com IDE.
  • Knowledge on using VF Remoting to display nearby contacts.
  • Handled Informatica Cloud's Salesforce connectivity to integrate SaaS applications, On-premise systems and enterprise databases.
  • Worked on Inbound Email services to track the emails into custom object.
  • Extensively worked on customizing Geo Pointe App to the organization needs.
  • Created Visualforce Maps to display the contact Mailing Address on Map.
  • Developed and configured various Reports for different user profiles based on the need in the organization.
  • Served as a mentor to other team members, providing instruction, support and direction.
  • Actively participated in testing of the application by writing test classes.
  • Created email templates and inbound emails using Visual force for the clients and customers.
  • Knowledge on creating Visual force Dashboards, sharing rules and Email Relay Activation.
  • Used Eclipse, ANT and change sets for deployment.
  • Implemented several optimizations techniques to make the code more efficient.
  • Interacted with business user for gathering the requirements for Salesforce implementation.

Environment: Saleforce.com platform, Quotes, Role Hierarchies, Sharing Rules, Email Templates, Reports, Dashboards, Custom Objects, Custom Tabs, Email Services, Security Controls, Approval process, Orchestra CMS

Salesforce Developer

Confidential, Branchville, NJ

Responsibilities:

  • Extensively involved in Requirement Analysis and Preparation of detailed System Requirement specification.
  • On - site coordinator for the offshore team in development and deployment.
  • Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, and created custom objects based on Business need.
  • Involved in coding for modules for the CRM application which involves extending existing SFDC standard components using Apex, Visualforce and other utilities.
  • Experience in SFDC development using Apex classes and Triggers, Visual Force, S-Controls, Force.com IDE, SOQL, SOSL.
  • Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
  • Designed, and developed the Custom objects, validation rules, Page layouts, Custom tabs, Components, Visualforce Pages to suit to the needs of the custom application.
  • Implemented single sign on and worked in Salesforce Console.
  • Design and develop batch apex classes\triggers for monthly and yearly activity and premium calculations and scheduled them by implementing Territory Management for regionalizing Firm and Broker data
  • Involved in setting up Profiles and assigning the Profiles to the users.
  • Involved in setting up the Role Hierarchy and assigning the users as per the role.
  • Involved in loading the users into sandbox and production instance.
  • Experience in data migration using Import wizard, Apex Data Loader and other integration tools like Informatica Cloud.
  • Involved in setting up of reminder emails and triggers.
  • Involved in unit testing, bug fixing and post release support.
  • Provided the training to the internal business users to use the application and develop their own custom reports.
  • Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.
  • Worked closely with Business Users to enabled business process using SFDC.
  • Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.
  • Ability to write complex SOQL, SOSL queries across multiple objects within the SFDC database.
  • Experience in force.com Web services API for implementing web services in the application for access to data from different users.
  • Used the sandbox for testing and migrated the deployment instance after testing.

Environment: Force.com Platform, Salesforce Unlimited Edition, Salesforce.com Custom/Standard Objects, Custom Tabs, Page Layouts, SOQL/SOSL Queries, Force.com Web Services API, Workflow & Approvals, Reports, Eclipse IDE, Sandbox, Email Services, HTML, Java Script, jQuery, CSS, WSDL, SOAP.

Salesforce developer

Confidential, Andover, MA

Responsibilities:

  • Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visualforce, Force.com IDE.
  • Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers
  • Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation.
  • Integrated the Web Services for extracting the data from external systems to display in the pages of salesforce.com.
  • Performed as Technical Lead and recruited many developers.
  • Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs in the application.
  • Developed and deployed workflows and approval processes for opportunities and products/ assets management.
  • Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
  • Implemented the requirements on Salesforce.com platform and Force.com IDE Plug - in using Eclipse.
  • Developed Batch classes and scheduled them to a nightly, weekly and bi-weekly basis for performing various functions based on the requirement.
  • Created new report types for establishing relationship between objects to build reports.
  • Extracted the data from salesforce.com application into the external databases (Oracle 10g) for generating large data reports using the Informatica Power Center.
  • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Involved in Data mapping specifications to create and execute detailed system test plans. The data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to an external entity.
  • Worked on Dimensional modeling, Data cleansing and Data Staging of operational sources using ETL processes.
  • Used the sandbox for testing and migrated the code to the deployment instance after testing.
  • Created ETL test data for all ETL mapping rules to test the functionality of the Informatica mappings
  • Tuned ETL jobs/procedures/scripts, SQL queries, PL/SQL procedures to improve the system performance.
  • Designed and developed UNIX shell scripts as part of the ETL process to automate the process of loading, pulling the data for testing ETL loads.
  • Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home-grown applications by using the home-grown web services.
  • Created and used Email templates in HTML and Visualforce.
  • Interacted with the Salesforce.com premium tech support team on a regular basis

Environment: Saleforce.com platform, Apex Language, Trigger's-Control, Visualforce (Pages, Component & Controllers), Data loader, Salesforce.com Data Loader Force.com API, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, JavaScript, Web Services, WSDL, Sharing rules.

Salesforce Developer

Confidential

Responsibilities:

  • Developer and Administrator of Salesforce.com platform;
  • Working as Technical Developer Guide the team into Salesforce Configuration, and Good Practices Creation and managing users, role hierarchy, permission sets, profiles, public groups, queues
  • Worked in single sign - on, SAML setting to enable the user to login to application simultaneously.
  • Worked on Data Migration and Data Loading using Apex Data Loader and Import Wizard
  • Created Custom Formula fields, Approval Processes, Reports and Dashboards, tasks and events

Salesforce Developer

Confidential

Responsibilities:

  • Worked as enhancement team member and performed the roles of Salesforce.com Administrator and Developer in the organization.
  • Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers.
  • Involved in administration, configuring, maintaining Salesforce.com, Application user profiles, roles, Permissions, generating security tokens, validation Rule, upgrade installation.
  • Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
  • Customized tabs for among different business user's groups and business centers.
  • Developed Apex Classes & Triggers and linked them to manage the workflows developed in the system.
  • Developed various Custom Reports and deployed them for different business user levels.
  • Involved with Salesforce.com Premier Support and handled the support cases with the help Salesforce.com support.
  • Enabled Chatter for the Organization and to communicate with the users in the Organization
  • Demonstrated ability to effectively work in team environment with varying skill set levels.
  • Designed and built custom applications using Force.com and Visualforce.com
  • Provided ongoing Salesforce.com maintenance and administration services, Including custom objects and workflows.
  • Performed the role of support engineer for the internal users and helped them in getting used to the application, generated reports and saved them for further access to the users
  • Provided the training to the internal business users to use the application and develop their own custom reports.
  • Involved in requirement gathering from the client location, knowledge transfer and setting expectations on project progress at the client end.
  • Excellent communication and inter - personal skills, accustomed to working in both large and small team environments.

Environment: Salesforce, Sales Cloud, Apex Language, Salesforce.com Custom Objects, Visual Force (Pages, Component & Controllers), Page Layouts, Force.com IDE, HTML, Workbench, CSS, Java Script, Workflows, Reports, Eclipse, Salesforce.com sandbox implementation, Windows7.

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