Salesforce Tester Resume
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SUMMARY:
- Over 6+years of experience in Manual Testing
- Over 1year of experience in salesforce
- Salesforce Administration ADM201 Certified (2018)
- Customizing the standard objects - Accounts, Contacts, Opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards
- SalesForce Customization, Workflow Approvals, Data Validation, Page layouts, Workflow Alerts and Actions, and Approval Workflow, Validation Rules, Approval Processes, Report extractions to various formats, Record Types
- Good experience working in Salesforce.com Customization, Creation and maintenance of Record Types, Page Layouts, Objects, Tabs, and Fields
- Experience in creating Sharing Rules, Approval Process, Workflow Rules and Permission Sets
- Good understanding of Salesforce Governor limits, Test methods
- Have worked on SFDC Reports and Dashboard functionalities
- Manual testing the scenarios, preparing documents, test cases and verifying test results
- Practice in installing and configuring the AppExchange application and Data Loader
- Experienced in reviewing business requirements, preparing test plans which involved various test cases for all assigned module/projects
- Experienced in reviewing test requirements, creating test plan documents
- Well versed work experience of Quality Center, Jira, Bugzilla for defect management
- Familiar with various testing strategies, functional requirements, and ability to prepare documentation for test scripts
- Involved on testing the new functionality based on test cases and coordinated with development team in fixing the issues, defect management by logging and tracking bugs during execution
- Conducted technical training sessions regarding debugging and testing for new team members
- Conducted various trainings and demo sessions for new functionality and enhancements
- Thorough Understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design, Development and Testing
- Reviewed Business requirements, IT Design documents and prepared Test Plans which involved various Test Cases for all assigned module/projects; Review Test Requirements, Creating Test Plans and Test Strategy documents
- Performed detailed test results analysis after each test execution cycle and maintained Test results
- Import and maintain existing manual test scripts, defects into Quality Center
- Immense abilities to prepare technical presentations and give trainings for the team
- Effective communication skills and record for coordination between globally located teams
- Excellent written and verbal communication and presentation skills
TECHNICAL SKILLS:
Operating System: Windows 98/XP, 2000/7 and Unix/Linux
Product(s): Oracle BRM, Salesforce.com
Language(s): C, C++, Unix Scripting, Java Script basics
Tools: Bugzilla, Toad, WINSCP, HP ALM, SQL Client, Jira, Bugzilla, Cucumber basics
Others: SQL, Manual Testing, Putty, MS Office
PROFESSIONAL EXPERIENCE:
Salesforce Tester
Confidential
Responsibilities:
- Configured page layouts, workflows, document templates, record types, & data fields.
- Created custom objects, fields, and triggers.
- Built custom fields, workflows, and validation rules on Salesforce.com objects.
- Set up new users by configuring custom profiles, permission sets, and object settings.
- Trouble shoot user issues and managed incoming tickets relating to field and record accessibility.
- Built, tested, and customized automated approval processes in conjunction with end users.
- Developed Test plan, Test Cases based on Business Requirement and Functional Specification Documents.
- Executed test cases and responsible for identifying defects and track to closure.
- Responsible in testing different territories in Salesforce.com.
- Responsible in creating and testing Field Level Security & Page Layouts for the standard and custom objects.
- Generated and tested Reports and Dashboards as per the customer requirements.
- Responsible in testing customizing Email template and configuring them to the email alert within the workflow rule for a standard or custom object.
- Extensively used Bugzilla for defect tracking.
- Involved in Salesforce.com setup activities and customized the apps to match the functional needs of the organization.
- Involved in testing various salesforce.com objects like Accounts, Contacts, Leads, Campaigns and Case management.
- Worked intensely on Custom Objects, Workflows, Approval Processes, email Templates, Analytic snapshot and visibility sharing settings.
- Maintained data cleanliness and accuracy by adding custom Validation Rules, Custom Formulas, Reports and Dashboards.
- Reviewed Test Plan and Test Scenarios with QA manager, developers and participated in cross block walkthroughs.
- Logging, tracking and generating Defect Status Reports using Quality center.
- Attended project meetings, Off-Shore meetings, release meetings and QA status meetings for the Project.
Associate Consultant
Confidential
Responsibilities:
- Setup the environment for Pricing Design Center/Pipeline Configuration Center (PDC/PCC) for PoC
- Performed Unit testing and Integration testing for different modules in the project
- Involved in creating test data for different scenarios for the test cases
- Developed and Executed Manual Test cases and Created a Manual Test Case Reports
- Documenting the test cases, their outcome, and the expected results to determine the quality of the software product
- Developed various test case scenarios to detect the possible defects in the software, and assessed its quality to make it bug-free
- Analyzing test Conditions and develop Manual Test Scripts for new Functionality test cases
- Import and maintain existing manual test scripts, defects into Quality Center
- Logging, tracking and generating Bug status reports using Quality Center
- Performed manual testing of various batch and online applications
- Presenting the finding/data to the team to improve the strategies of operations
- Extract appropriate logs and gather the diagnostic information for issues encountered during testing
- Making relevant documents for functionality and the findings from deployment
Confidential
Associate ConsultantResponsibilities:
- Participated in team meetings to understand client requirements, and prepared different test cases to identify the bugs in the program
- Identified, documented and reported bugs, errors in various modules while testing.
- Worked collaboratively with development and business teams for various test scenarios.
- Communicated with local and offshore team members to co-ordinate completion of the tasks.
- Documented software defects using bug tracking system and reported defects involving program functionality
- Review of test scripts and communication with Developers
- Created test data for execution of test cases.
- Involved in defect reporting, defect tracking and defect reproducing
- Regularly interacted with the Development Team to communicate issues and simulate the Defects
- Developed manual test cases for positive, negative tests and document the results
- Prepared and Presented weekly and monthly QA Defect and Status Reports to the project management team using Quality Center
- Have written and Executed Unit Test Cases for different modules and verified the results.
- Write detailed and easy to understand bug reports. Test and verify bug fixes
- Preparing Transition Documents
Project Engineer
Confidential
Responsibilities:
- Created and executed software test plans, cases to uncover, identify and document software problems and their causes
- Worked with team lead to understand the business workflow and information needs
- Good hands-on experience with planning documents and report writing
- Demonstrated the workflow of the functionality to the team
- Expertise in generating the daily defect detailed report using Quality Center for the project management
- Worked with testing team (Manual Testing) to test the functionality of programming module and also involved in integration testing scenarios
- Maintained bug lists for critical issues using Quality Center
- Prepared Test Reports and submitted the bug findings to the Bugzilla defect tracking system.
- Perform detailed test results analysis after each test execution cycle and maintained Test results
- Involved in defect reporting, defect tracking and defect reproducing functionalities
- Involved in writing and implementation of the various Test cases and Test scripts
- Pinpointed and discovered all the flaw in the module functionality, making sure a zero defect delivery on time
- Interacted with Developers and Business Analysts to perform various types of testing throughout Software Testing Life Cycle
- Defects were tracked, reviewed, analyzed and compared using Quality Center
- Communicated with developers through all phases of testing to prioritize bug resolution using Quality Center
- Knowledge of Jira - defect tracking tool and test case management tool
- Provide consistent and clear status in verbal and written communications
- Write clear and concise defect reports
- Write detailed and easy to understand bug reports
- Test and verify bug fixes
Confidential
Associate ConsultantResponsibilities:
- Worked on POC’s of various Client/Server Applications
- Analyzing system requirement specification documents and developing test plans and test cases to cover overall quality assurance testing
- Gathering requirements from the business analyst, preparing the test plan for various projects, and using Quality Center to log defects and issues found in the application
- Directly Interact with Project Teams, Developers, Business Analysts and Clients for Test requirements, clarifications and Testing
- Categorizing test cases based on their modularity, functionality and priority
- Created, Updated and Reviewed of Test cases and Test Scenarios
- Experience in creating and executing test cases based on business requirements or functional specifications
- Manual testing the scenarios, preparing documents, test cases and verifying test results
- Developed manual test cases for positive, negative tests and document the results
- Used Quality Center to store all testing results, metrics, created Test Cases, and Reporting
- Evaluated and documented actual test results against expected results
- Identified Test Cases based on requirements and documented them in Quality Center
- Presenting demo of the POC’s to the team
- Involved in project and other trainings with the new team members