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Salesforce Tester Resume

SUMMARY:

  • Over 6+years of experience in Manual Testing
  • Over 1year of experience in salesforce
  • Salesforce Administration ADM201 Certified (2018)
  • Customizing the standard objects - Accounts, Contacts, Opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards
  • SalesForce Customization, Workflow Approvals, Data Validation, Page layouts, Workflow Alerts and Actions, and Approval Workflow, Validation Rules, Approval Processes, Report extractions to various formats, Record Types
  • Good experience working in Salesforce.com Customization, Creation and maintenance of Record Types, Page Layouts, Objects, Tabs, and Fields
  • Experience in creating Sharing Rules, Approval Process, Workflow Rules and Permission Sets
  • Good understanding of Salesforce Governor limits, Test methods
  • Have worked on SFDC Reports and Dashboard functionalities
  • Manual testing the scenarios, preparing documents, test cases and verifying test results
  • Practice in installing and configuring the AppExchange application and Data Loader
  • Experienced in reviewing business requirements, preparing test plans which involved various test cases for all assigned module/projects
  • Experienced in reviewing test requirements, creating test plan documents
  • Well versed work experience of Quality Center, Jira, Bugzilla for defect management
  • Familiar with various testing strategies, functional requirements, and ability to prepare documentation for test scripts
  • Involved on testing the new functionality based on test cases and coordinated with development team in fixing the issues, defect management by logging and tracking bugs during execution
  • Conducted technical training sessions regarding debugging and testing for new team members
  • Conducted various trainings and demo sessions for new functionality and enhancements
  • Thorough Understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design, Development and Testing
  • Reviewed Business requirements, IT Design documents and prepared Test Plans which involved various Test Cases for all assigned module/projects; Review Test Requirements, Creating Test Plans and Test Strategy documents
  • Performed detailed test results analysis after each test execution cycle and maintained Test results
  • Import and maintain existing manual test scripts, defects into Quality Center
  • Immense abilities to prepare technical presentations and give trainings for the team
  • Effective communication skills and record for coordination between globally located teams
  • Excellent written and verbal communication and presentation skills

TECHNICAL SKILLS:

Operating System: Windows 98/XP, 2000/7 and Unix/Linux

Product(s): Oracle BRM, Salesforce.com

Language(s): C, C++, Unix Scripting, Java Script basics

Tools: Bugzilla, Toad, WINSCP, HP ALM, SQL Client, Jira, Bugzilla, Cucumber basics

Others: SQL, Manual Testing, Putty, MS Office

PROFESSIONAL EXPERIENCE:

Salesforce Tester

Confidential

Responsibilities:

  • Configured page layouts, workflows, document templates, record types, & data fields.
  • Created custom objects, fields, and triggers.
  • Built custom fields, workflows, and validation rules on Salesforce.com objects.
  • Set up new users by configuring custom profiles, permission sets, and object settings.
  • Trouble shoot user issues and managed incoming tickets relating to field and record accessibility.
  • Built, tested, and customized automated approval processes in conjunction with end users.
  • Developed Test plan, Test Cases based on Business Requirement and Functional Specification Documents.
  • Executed test cases and responsible for identifying defects and track to closure.
  • Responsible in testing different territories in Salesforce.com.
  • Responsible in creating and testing Field Level Security & Page Layouts for the standard and custom objects.
  • Generated and tested Reports and Dashboards as per the customer requirements.
  • Responsible in testing customizing Email template and configuring them to the email alert within the workflow rule for a standard or custom object.
  • Extensively used Bugzilla for defect tracking.
  • Involved in Salesforce.com setup activities and customized the apps to match the functional needs of the organization.
  • Involved in testing various salesforce.com objects like Accounts, Contacts, Leads, Campaigns and Case management.
  • Worked intensely on Custom Objects, Workflows, Approval Processes, email Templates, Analytic snapshot and visibility sharing settings.
  • Maintained data cleanliness and accuracy by adding custom Validation Rules, Custom Formulas, Reports and Dashboards.
  • Reviewed Test Plan and Test Scenarios with QA manager, developers and participated in cross block walkthroughs.
  • Logging, tracking and generating Defect Status Reports using Quality center.
  • Attended project meetings, Off-Shore meetings, release meetings and QA status meetings for the Project.

Associate Consultant

Confidential

Responsibilities:

  • Setup the environment for Pricing Design Center/Pipeline Configuration Center (PDC/PCC) for PoC
  • Performed Unit testing and Integration testing for different modules in the project
  • Involved in creating test data for different scenarios for the test cases
  • Developed and Executed Manual Test cases and Created a Manual Test Case Reports
  • Documenting the test cases, their outcome, and the expected results to determine the quality of the software product
  • Developed various test case scenarios to detect the possible defects in the software, and assessed its quality to make it bug-free
  • Analyzing test Conditions and develop Manual Test Scripts for new Functionality test cases
  • Import and maintain existing manual test scripts, defects into Quality Center
  • Logging, tracking and generating Bug status reports using Quality Center
  • Performed manual testing of various batch and online applications
  • Presenting the finding/data to the team to improve the strategies of operations
  • Extract appropriate logs and gather the diagnostic information for issues encountered during testing
  • Making relevant documents for functionality and the findings from deployment

Confidential

Associate Consultant

Responsibilities:

  • Participated in team meetings to understand client requirements, and prepared different test cases to identify the bugs in the program
  • Identified, documented and reported bugs, errors in various modules while testing.
  • Worked collaboratively with development and business teams for various test scenarios.
  • Communicated with local and offshore team members to co-ordinate completion of the tasks.
  • Documented software defects using bug tracking system and reported defects involving program functionality
  • Review of test scripts and communication with Developers
  • Created test data for execution of test cases.
  • Involved in defect reporting, defect tracking and defect reproducing
  • Regularly interacted with the Development Team to communicate issues and simulate the Defects
  • Developed manual test cases for positive, negative tests and document the results
  • Prepared and Presented weekly and monthly QA Defect and Status Reports to the project management team using Quality Center
  • Have written and Executed Unit Test Cases for different modules and verified the results.
  • Write detailed and easy to understand bug reports. Test and verify bug fixes
  • Preparing Transition Documents

Project Engineer

Confidential

Responsibilities:

  • Created and executed software test plans, cases to uncover, identify and document software problems and their causes
  • Worked with team lead to understand the business workflow and information needs
  • Good hands-on experience with planning documents and report writing
  • Demonstrated the workflow of the functionality to the team
  • Expertise in generating the daily defect detailed report using Quality Center for the project management
  • Worked with testing team (Manual Testing) to test the functionality of programming module and also involved in integration testing scenarios
  • Maintained bug lists for critical issues using Quality Center
  • Prepared Test Reports and submitted the bug findings to the Bugzilla defect tracking system.
  • Perform detailed test results analysis after each test execution cycle and maintained Test results
  • Involved in defect reporting, defect tracking and defect reproducing functionalities
  • Involved in writing and implementation of the various Test cases and Test scripts
  • Pinpointed and discovered all the flaw in the module functionality, making sure a zero defect delivery on time
  • Interacted with Developers and Business Analysts to perform various types of testing throughout Software Testing Life Cycle
  • Defects were tracked, reviewed, analyzed and compared using Quality Center
  • Communicated with developers through all phases of testing to prioritize bug resolution using Quality Center
  • Knowledge of Jira - defect tracking tool and test case management tool
  • Provide consistent and clear status in verbal and written communications
  • Write clear and concise defect reports
  • Write detailed and easy to understand bug reports
  • Test and verify bug fixes

Confidential

Associate Consultant

Responsibilities:

  • Worked on POC’s of various Client/Server Applications
  • Analyzing system requirement specification documents and developing test plans and test cases to cover overall quality assurance testing
  • Gathering requirements from the business analyst, preparing the test plan for various projects, and using Quality Center to log defects and issues found in the application
  • Directly Interact with Project Teams, Developers, Business Analysts and Clients for Test requirements, clarifications and Testing
  • Categorizing test cases based on their modularity, functionality and priority
  • Created, Updated and Reviewed of Test cases and Test Scenarios
  • Experience in creating and executing test cases based on business requirements or functional specifications
  • Manual testing the scenarios, preparing documents, test cases and verifying test results
  • Developed manual test cases for positive, negative tests and document the results
  • Used Quality Center to store all testing results, metrics, created Test Cases, and Reporting
  • Evaluated and documented actual test results against expected results
  • Identified Test Cases based on requirements and documented them in Quality Center
  • Presenting demo of the POC’s to the team
  • Involved in project and other trainings with the new team members

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