SUMMARY:

• Over 6+years of experience in Manual Testing
• Over 1year of experience in salesforce
• Salesforce Administration ADM201 Certified (2018)
• Customizing the standard objects - Accounts, Contacts, Opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards
• SalesForce Customization, Workflow Approvals, Data Validation, Page layouts, Workflow Alerts and Actions, and Approval Workflow, Validation Rules, Approval Processes, Report extractions to various formats, Record Types
• Good experience working in Salesforce.com Customization, Creation and maintenance of Record Types, Page Layouts, Objects, Tabs, and Fields
• Experience in creating Sharing Rules, Approval Process, Workflow Rules and Permission Sets
• Good understanding of Salesforce Governor limits, Test methods
• Have worked on SFDC Reports and Dashboard functionalities
• Manual testing the scenarios, preparing documents, test cases and verifying test results
• Practice in installing and configuring the AppExchange application and Data Loader
• Experienced in reviewing business requirements, preparing test plans which involved various test cases for all assigned module/projects
• Experienced in reviewing test requirements, creating test plan documents
• Well versed work experience of Quality Center, Jira, Bugzilla for defect management
• Familiar with various testing strategies, functional requirements, and ability to prepare documentation for test scripts
• Involved on testing the new functionality based on test cases and coordinated with development team in fixing the issues, defect management by logging and tracking bugs during execution
• Conducted technical training sessions regarding debugging and testing for new team members
• Conducted various trainings and demo sessions for new functionality and enhancements
• Thorough Understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design, Development and Testing
• Reviewed Business requirements, IT Design documents and prepared Test Plans which involved various Test Cases for all assigned module/projects; Review Test Requirements, Creating Test Plans and Test Strategy documents
• Performed detailed test results analysis after each test execution cycle and maintained Test results
• Import and maintain existing manual test scripts, defects into Quality Center
• Immense abilities to prepare technical presentations and give trainings for the team
• Effective communication skills and record for coordination between globally located teams
• Excellent written and verbal communication and presentation skills

TECHNICAL SKILLS:

Operating System: Windows 98/XP, 2000/7 and Unix/Linux

Product(s): Oracle BRM, Salesforce.com

Language(s): C, C++, Unix Scripting, Java Script basics

Tools: Bugzilla, Toad, WINSCP, HP ALM, SQL Client, Jira, Bugzilla, Cucumber basics

Others: SQL, Manual Testing, Putty, MS Office

PROFESSIONAL EXPERIENCE:

Salesforce Tester

Confidential

Responsibilities:

• Configured page layouts, workflows, document templates, record types, & data fields.
• Created custom objects, fields, and triggers.
• Built custom fields, workflows, and validation rules on Salesforce.com objects.
• Set up new users by configuring custom profiles, permission sets, and object settings.
• Trouble shoot user issues and managed incoming tickets relating to field and record accessibility.
• Built, tested, and customized automated approval processes in conjunction with end users.
• Developed Test plan, Test Cases based on Business Requirement and Functional Specification Documents.
• Executed test cases and responsible for identifying defects and track to closure.
• Responsible in testing different territories in Salesforce.com.
• Responsible in creating and testing Field Level Security & Page Layouts for the standard and custom objects.
• Generated and tested Reports and Dashboards as per the customer requirements.
• Responsible in testing customizing Email template and configuring them to the email alert within the workflow rule for a standard or custom object.
• Extensively used Bugzilla for defect tracking.
• Involved in Salesforce.com setup activities and customized the apps to match the functional needs of the organization.
• Involved in testing various salesforce.com objects like Accounts, Contacts, Leads, Campaigns and Case management.
• Worked intensely on Custom Objects, Workflows, Approval Processes, email Templates, Analytic snapshot and visibility sharing settings.
• Maintained data cleanliness and accuracy by adding custom Validation Rules, Custom Formulas, Reports and Dashboards.
• Reviewed Test Plan and Test Scenarios with QA manager, developers and participated in cross block walkthroughs.
• Logging, tracking and generating Defect Status Reports using Quality center.
• Attended project meetings, Off-Shore meetings, release meetings and QA status meetings for the Project.

Associate Consultant

Confidential

Responsibilities:

• Setup the environment for Pricing Design Center/Pipeline Configuration Center (PDC/PCC) for PoC
• Performed Unit testing and Integration testing for different modules in the project
• Involved in creating test data for different scenarios for the test cases
• Developed and Executed Manual Test cases and Created a Manual Test Case Reports
• Documenting the test cases, their outcome, and the expected results to determine the quality of the software product
• Developed various test case scenarios to detect the possible defects in the software, and assessed its quality to make it bug-free
• Analyzing test Conditions and develop Manual Test Scripts for new Functionality test cases
• Import and maintain existing manual test scripts, defects into Quality Center
• Logging, tracking and generating Bug status reports using Quality Center
• Performed manual testing of various batch and online applications
• Presenting the finding/data to the team to improve the strategies of operations
• Extract appropriate logs and gather the diagnostic information for issues encountered during testing
• Making relevant documents for functionality and the findings from deployment

Confidential

Responsibilities:

• Participated in team meetings to understand client requirements, and prepared different test cases to identify the bugs in the program
• Identified, documented and reported bugs, errors in various modules while testing.
• Worked collaboratively with development and business teams for various test scenarios.
• Communicated with local and offshore team members to co-ordinate completion of the tasks.
• Documented software defects using bug tracking system and reported defects involving program functionality
• Review of test scripts and communication with Developers
• Created test data for execution of test cases.
• Involved in defect reporting, defect tracking and defect reproducing
• Regularly interacted with the Development Team to communicate issues and simulate the Defects
• Developed manual test cases for positive, negative tests and document the results
• Prepared and Presented weekly and monthly QA Defect and Status Reports to the project management team using Quality Center
• Have written and Executed Unit Test Cases for different modules and verified the results.
• Write detailed and easy to understand bug reports. Test and verify bug fixes
• Preparing Transition Documents

Project Engineer

Confidential

Responsibilities:

• Created and executed software test plans, cases to uncover, identify and document software problems and their causes
• Worked with team lead to understand the business workflow and information needs
• Good hands-on experience with planning documents and report writing
• Demonstrated the workflow of the functionality to the team
• Expertise in generating the daily defect detailed report using Quality Center for the project management
• Worked with testing team (Manual Testing) to test the functionality of programming module and also involved in integration testing scenarios
• Maintained bug lists for critical issues using Quality Center
• Prepared Test Reports and submitted the bug findings to the Bugzilla defect tracking system.
• Perform detailed test results analysis after each test execution cycle and maintained Test results
• Involved in defect reporting, defect tracking and defect reproducing functionalities
• Involved in writing and implementation of the various Test cases and Test scripts
• Pinpointed and discovered all the flaw in the module functionality, making sure a zero defect delivery on time
• Interacted with Developers and Business Analysts to perform various types of testing throughout Software Testing Life Cycle
• Defects were tracked, reviewed, analyzed and compared using Quality Center
• Communicated with developers through all phases of testing to prioritize bug resolution using Quality Center
• Knowledge of Jira - defect tracking tool and test case management tool
• Provide consistent and clear status in verbal and written communications
• Write clear and concise defect reports
• Write detailed and easy to understand bug reports
• Test and verify bug fixes

Confidential

Responsibilities:

• Worked on POC’s of various Client/Server Applications
• Analyzing system requirement specification documents and developing test plans and test cases to cover overall quality assurance testing
• Gathering requirements from the business analyst, preparing the test plan for various projects, and using Quality Center to log defects and issues found in the application
• Directly Interact with Project Teams, Developers, Business Analysts and Clients for Test requirements, clarifications and Testing
• Categorizing test cases based on their modularity, functionality and priority
• Created, Updated and Reviewed of Test cases and Test Scenarios
• Experience in creating and executing test cases based on business requirements or functional specifications
• Manual testing the scenarios, preparing documents, test cases and verifying test results
• Developed manual test cases for positive, negative tests and document the results
• Used Quality Center to store all testing results, metrics, created Test Cases, and Reporting
• Evaluated and documented actual test results against expected results
• Identified Test Cases based on requirements and documented them in Quality Center
• Presenting demo of the POC’s to the team
• Involved in project and other trainings with the new team members