SUMMARY:

• Accomplished Director of IT, highly skilled and experienced leader who believes that his success depends entirely on his ability to ensure the success of others.
• A strategic thinker and professional who is more than qualified at managing and directing IT Projects, Operations and Initiatives to achieve Senior Management and Business goals and objectives.
• Strong Retail, Supply Chain and Project management understanding with a history of identifying opportunities to increase performance and efficiency.
• Proficient at driving entire project management life cycle for companies spanning diverse industries. Leader of numerous enterprise - level, multi-site projects valued at millions of dollars.
• Expert in IT operations, architecture, project management application development, production support, and business intelligence.
• Lead technical solutions to support e-Commerce, Marketing, Finance, Forecasting, Supply Chain, Distribution, Transportation, Retail, and Inventory Management.

CORE COMPETENCIES:

• Budgeting & Strategic Planning
• Resource Management
• Project Management
• Stakeholder Communication
• Supply Chain
• Cloud Migrations
• Cross-functional Team Leadership
• IT Operations
• Production Support
• Application Development
• Multi-site Implementations
• Vendor Selection & Management

SOFTWARE/APPLICATIONS:

Applications: Sage 500 (ERP), StarShip, O2/Mobil (WMS), Avalara AvaTax, DocLink, KnowledgeSync, Transaction Manager, EDI (850, 855, 832, 846, 856, 753/754, 810/820), ACS (POS), Jira (Software, Service Desk and Confluence), AMS (CRM), ACS P-Cubed (FIM), Triceps (WMS), RDS (Dock Scheduling), RTO (Transportation optimization), RYM (Yard Management), ShrinkTrax (Loss Prevention), ICOMS (Inventory Control/Order Management), ACI RCS (Credit/Debit/EBT Processing), PKMS (WMS), SAP Business One, Microsoft Dynamics AX, Retalix HQ, Retalix CA, PeopleSoft, MACS, Ecometry, Ecomodate

Development: COBOL, ASP.NET, C#, Visual Studio, Delphi, VB.NET, Pascal, Basic, EDL/EDX, Visual Basic, jQuery, JavaScript

Database: Oracle, PL-SQL, SQL Server, T-SQL, Access

BI/ETL: SSAS, SSIS, SSRS, Cognos, Excel 2003/2010, Business Objects, Crystal Reports

OS: Windos, zOS, Unix, Linux, AIX, MacOS

Hardware: PC, Windows Server, IBM Mainframe, IBM RS6000, HP3000, HP9000, Sun, AS-400/iSeries

PROFESSIONAL EXPERIENCE:

Confidential, Murrieta, CA

Director of IT

Responsibilities:

• Stabilized all Order in-take processes and systems including EDI (850/855), FTP, Web and Sales Team entered orders.
• Migrated all on-prem systems (Tier 1 and Tier 2) to Evolve Cloud solution. This includes all Servers (Database, Application, DNS and FTP), desktops to DaaS and new IP Phone system and call center.
• Automated all Order routing to support 3 different distribution centers.
• Led onboarding project for a new East-Coast Distribution Center including all system, network and application integrations.
• Outsourced all System Admin and Network Admin responsibilities to third-party provider.
• Managed $1.4 million IT Budget (Resources, Computer Operations, Consulting, Telecom, New Projects)
• Implemented new corporate IT Help Desk system
• Oversaw and coordinated all project management
• Developed and implemented Shipping Amazon DC Orders from any warehouse
• Onboarded new EDI and FTP integrated customers

Confidential, Beaumont, CA

Project Manager

Responsibilities:

• Devised and presented computer-assisted ordering implementation strategy, shifting company from store ordering model to inventory control model to significantly improve operational efficiencies.
• Managed new AWG vendor on-boarding in 4 Los Altos Ranch Markets’ Southwest stores to replace 3 vendors supplying same product. Savings projected at $3.2+ million per year.
• Enhanced systems to support secondary warehouse and fulfillment centers including Internal DC’s, FBA (Fulfilled by Amazon) Locations and Brick and Mortar Stores.
• Implemented full forecasting and replenishment model for all Internal DC’s, External DC’s (FBA) and Store locations
• Provided production support for SAP B1 version 8.82. Planning upgrade to SAP B1 version 9.1
• Managed integration projects between SAP B1 and Bank of America (BofA) for Lockbox and Positive Pay
• Developed business intelligence reporting as needed using SQL Server and integrating with Microsoft Excel
• Supported a variety of Retail Applications and System Integrations

Confidential, San Bernardino, CA

Project Manager/IT Management Team Member

Responsibilities:

• Led and supported software installations, upgrades, interfaces, and conversions to 40+ application systems covering entire supply chain: Inventory control, purchasing, forecasting, replenishment, ordering, shipping/fulfillment, transportation (yard management, dock scheduling and transportation optimization), warehouse management, distribution, retail management, and POS.
• Developed IDM (Identity Management) plan to integrate all supported applications with corporate Identity Management application. Identified and prioritized application readiness for IDM integration.
• Managed applications development team in both legacy (COBOL (Mainframe, Unix & AS400/iSeries) and Web (ASP.Net up to v4.5, C#, jQuery, JavaScript)
• Conducted business intelligence application evaluation project to analyze, evaluate, and select optimal business intelligence tool to manage KPIs, dashboards, and business reporting needs.
• Provided management with better visibility of sales and profit margins by building company’s first-ever strategic data warehouse and business intelligence platform to support weekly gross margin reporting.
• Created consistent, verifiable reporting repository to meet current and future business needs by developing ETL interface between legacy application systems and data-warehouse.
• Improved price change maintenance, enhanced pricing accuracy, and increased overall product margins through design, development, and implementation of Web-based price change maintenance application.
• Planned, designed, and implemented Web-based scan-based trading application to optimize tracking of inventory and significantly reduce vendor fees.
• Designed, planned, and implemented strategic store order entry Web application with complete integration and status reporting from all corporate systems and processes.
• Managed implementation of DSD/back-door-receiving application, saving company $9+ million annually.
• Supported a variety of in house and 3rd party Retail Applications (NCR POS, Triceps, RDS, RTO, RYM, ACS, Fresh)

Confidential, San Diego, CA

Senior Applications Developer

Responsibilities:

• Planned and oversaw all aspects of application development, business systems reporting, application systems interface, data warehousing, and production support of Ecometry (e-Commerce) mail order and catalog system.
• Designed, developed, customized, and launched interface between Ecometry application system and Ecomedate data warehouse Oracle database.
• Developed modified and maintained ETL scripts. Developed COBOL, Delphi, and Oracle applications.
• Developed, modified, and enhanced business intelligence reporting.
• Enhanced interface between core order management system and Web/e-Commerce application.
• Facilitated $500,000+ increase in holiday 2008 sales by automating delivery of new customer information to email system for targeted email marketing campaigns.
• Developed programs and applications in COBOL (Unix and HP3000) as well as Delphi (Pascal) (Windows Server)

Confidential, Murrieta, CA

Owner/Operator

Responsibilities:

• Created system to properly identify and report customer sales volume to improve corporate planning.
• Improved ordering efficiency and fulfillment accuracy by stabilizing e-Commerce system and interfaces.
• Wrote promotion management application to evaluate performance of each promotion activity.
• Supported application integration and reporting between e-Commerce, Order Entry, Shipping and Fulfillment and Warehouse Management systems.
• Developed programs and applications in COBOL (Unix and HP3000) as well as Delphi (Pascal) (Windows Server)

Confidential, Medford, OR

IT Manager

Responsibilities:

• Managed technical aspects of opening 7 new 15,000-20,000 sq. ft. retail stores within 9 months.
• Negotiated technical contracts for hardware, software, and utility services.
• Planned and directed transformative e-commerce project.
• Developed programs and applications in COBOL (Unix and HP3000) as well as Delphi (Pascal) (Windows Server)