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Director Of It Resume

Murrieta, CA


  • Accomplished Director of IT, highly skilled and experienced leader who believes that his success depends entirely on his ability to ensure the success of others.
  • A strategic thinker and professional who is more than qualified at managing and directing IT Projects, Operations and Initiatives to achieve Senior Management and Business goals and objectives.
  • Strong Retail, Supply Chain and Project management understanding with a history of identifying opportunities to increase performance and efficiency.
  • Proficient at driving entire project management life cycle for companies spanning diverse industries. Leader of numerous enterprise - level, multi-site projects valued at millions of dollars.
  • Expert in IT operations, architecture, project management application development, production support, and business intelligence.
  • Lead technical solutions to support e-Commerce, Marketing, Finance, Forecasting, Supply Chain, Distribution, Transportation, Retail, and Inventory Management.


  • Budgeting & Strategic Planning
  • Resource Management
  • Project Management
  • Stakeholder Communication
  • Supply Chain
  • Cloud Migrations
  • Cross-functional Team Leadership
  • IT Operations
  • Production Support
  • Application Development
  • Multi-site Implementations
  • Vendor Selection & Management


Applications: Sage 500 (ERP), StarShip, O2/Mobil (WMS), Avalara AvaTax, DocLink, KnowledgeSync, Transaction Manager, EDI (850, 855, 832, 846, 856, 753/754, 810/820), ACS (POS), Jira (Software, Service Desk and Confluence), AMS (CRM), ACS P-Cubed (FIM), Triceps (WMS), RDS (Dock Scheduling), RTO (Transportation optimization), RYM (Yard Management), ShrinkTrax (Loss Prevention), ICOMS (Inventory Control/Order Management), ACI RCS (Credit/Debit/EBT Processing), PKMS (WMS), SAP Business One, Microsoft Dynamics AX, Retalix HQ, Retalix CA, PeopleSoft, MACS, Ecometry, Ecomodate

Development: COBOL, ASP.NET, C#, Visual Studio, Delphi, VB.NET, Pascal, Basic, EDL/EDX, Visual Basic, jQuery, JavaScript

Database: Oracle, PL-SQL, SQL Server, T-SQL, Access

BI/ETL: SSAS, SSIS, SSRS, Cognos, Excel 2003/2010, Business Objects, Crystal Reports

OS: Windos, zOS, Unix, Linux, AIX, MacOS

Hardware: PC, Windows Server, IBM Mainframe, IBM RS6000, HP3000, HP9000, Sun, AS-400/iSeries


Confidential, Murrieta, CA

Director of IT


  • Stabilized all Order in-take processes and systems including EDI (850/855), FTP, Web and Sales Team entered orders.
  • Migrated all on-prem systems (Tier 1 and Tier 2) to Evolve Cloud solution. This includes all Servers (Database, Application, DNS and FTP), desktops to DaaS and new IP Phone system and call center.
  • Automated all Order routing to support 3 different distribution centers.
  • Led onboarding project for a new East-Coast Distribution Center including all system, network and application integrations.
  • Outsourced all System Admin and Network Admin responsibilities to third-party provider.
  • Managed $1.4 million IT Budget (Resources, Computer Operations, Consulting, Telecom, New Projects)
  • Implemented new corporate IT Help Desk system
  • Oversaw and coordinated all project management
  • Developed and implemented Shipping Amazon DC Orders from any warehouse
  • Onboarded new EDI and FTP integrated customers

Confidential, Beaumont, CA

Project Manager


  • Devised and presented computer-assisted ordering implementation strategy, shifting company from store ordering model to inventory control model to significantly improve operational efficiencies.
  • Managed new AWG vendor on-boarding in 4 Los Altos Ranch Markets’ Southwest stores to replace 3 vendors supplying same product. Savings projected at $3.2+ million per year.
  • Enhanced systems to support secondary warehouse and fulfillment centers including Internal DC’s, FBA (Fulfilled by Amazon) Locations and Brick and Mortar Stores.
  • Implemented full forecasting and replenishment model for all Internal DC’s, External DC’s (FBA) and Store locations
  • Provided production support for SAP B1 version 8.82. Planning upgrade to SAP B1 version 9.1
  • Managed integration projects between SAP B1 and Bank of America (BofA) for Lockbox and Positive Pay
  • Developed business intelligence reporting as needed using SQL Server and integrating with Microsoft Excel
  • Supported a variety of Retail Applications and System Integrations

Confidential, San Bernardino, CA

Project Manager/IT Management Team Member


  • Led and supported software installations, upgrades, interfaces, and conversions to 40+ application systems covering entire supply chain: Inventory control, purchasing, forecasting, replenishment, ordering, shipping/fulfillment, transportation (yard management, dock scheduling and transportation optimization), warehouse management, distribution, retail management, and POS.
  • Developed IDM (Identity Management) plan to integrate all supported applications with corporate Identity Management application. Identified and prioritized application readiness for IDM integration.
  • Managed applications development team in both legacy (COBOL (Mainframe, Unix & AS400/iSeries) and Web (ASP.Net up to v4.5, C#, jQuery, JavaScript)
  • Conducted business intelligence application evaluation project to analyze, evaluate, and select optimal business intelligence tool to manage KPIs, dashboards, and business reporting needs.
  • Provided management with better visibility of sales and profit margins by building company’s first-ever strategic data warehouse and business intelligence platform to support weekly gross margin reporting.
  • Created consistent, verifiable reporting repository to meet current and future business needs by developing ETL interface between legacy application systems and data-warehouse.
  • Improved price change maintenance, enhanced pricing accuracy, and increased overall product margins through design, development, and implementation of Web-based price change maintenance application.
  • Planned, designed, and implemented Web-based scan-based trading application to optimize tracking of inventory and significantly reduce vendor fees.
  • Designed, planned, and implemented strategic store order entry Web application with complete integration and status reporting from all corporate systems and processes.
  • Managed implementation of DSD/back-door-receiving application, saving company $9+ million annually.
  • Supported a variety of in house and 3rd party Retail Applications (NCR POS, Triceps, RDS, RTO, RYM, ACS, Fresh)

Confidential, San Diego, CA

Senior Applications Developer


  • Planned and oversaw all aspects of application development, business systems reporting, application systems interface, data warehousing, and production support of Ecometry (e-Commerce) mail order and catalog system.
  • Designed, developed, customized, and launched interface between Ecometry application system and Ecomedate data warehouse Oracle database.
  • Developed modified and maintained ETL scripts. Developed COBOL, Delphi, and Oracle applications.
  • Developed, modified, and enhanced business intelligence reporting.
  • Enhanced interface between core order management system and Web/e-Commerce application.
  • Facilitated $500,000+ increase in holiday 2008 sales by automating delivery of new customer information to email system for targeted email marketing campaigns.
  • Developed programs and applications in COBOL (Unix and HP3000) as well as Delphi (Pascal) (Windows Server)

Confidential, Murrieta, CA



  • Created system to properly identify and report customer sales volume to improve corporate planning.
  • Improved ordering efficiency and fulfillment accuracy by stabilizing e-Commerce system and interfaces.
  • Wrote promotion management application to evaluate performance of each promotion activity.
  • Supported application integration and reporting between e-Commerce, Order Entry, Shipping and Fulfillment and Warehouse Management systems.
  • Developed programs and applications in COBOL (Unix and HP3000) as well as Delphi (Pascal) (Windows Server)

Confidential, Medford, OR

IT Manager


  • Managed technical aspects of opening 7 new 15,000-20,000 sq. ft. retail stores within 9 months.
  • Negotiated technical contracts for hardware, software, and utility services.
  • Planned and directed transformative e-commerce project.
  • Developed programs and applications in COBOL (Unix and HP3000) as well as Delphi (Pascal) (Windows Server)

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