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Salesforce Developer/ Tester Resume

Wallingford, CT

SUMMARY:

  • Highly competent professional with 8 years of experience in software development, aspiring to leverage technical and analytical skills to elicit, communicate and validate the business needs for recommending solutions that enable the organization to achieve its goals.
  • Experience in Sales cloud, Service cloud, Custom cloud, Chatter and App Exchange applications.
  • Experience in realizing the business requirements to design on salesforce.com platform by designing the required entities like custom objects, custom fields, custom page layouts, custom reports, custom tabs, work flow alerts, validation rules, approval processes, report folders, designing Visual Force pages, workflows, Visual Workflows, Process Builder, relationships, look - ups, dependent pick lists, role based page layouts, record types, formula fields and email generation according to application requirements.
  • Prepare documentations like Testing Progress, Test coverage and providing status to Project Manager.
  • Recommend some enhancement features to the system. Helping the Business team in carrying out the User Acceptance Testing.
  • Preparing and executing the test scenarios and test cases, Understanding the business functionality of the application.
  • Analyzing the Requirement and Design documents. Responsible for System testing and Defect Tracking. Certifying the stories and use cases. Testing SFDC integration with JIGSAW.
  • Experienced customizing standard objects Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
  • Experience in working on Eclipse IDE with Force.com plug-in, command line interface.
  • Experienced in Sandbox Management (Like Refreshing Sandbox, Creating New Sandbox, Migrating code from one sandbox to the other).
  • Experience in creating various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders, Hands on experience working with HTML, XML, CSS, and JavaScript.
  • Experience in integration of Salesforce.com with external applications by using Web Services API, SOAP and REST.
  • Highly passionate for automating the processes using Sales force. Excellent communication and inter-personnel skills. Highly flexible and accustomed to work in both large and small group settings.

TECHNICAL SKILLS:

Salesforce Technologies: Apex Language, Apex Classes, Apex Triggers, SOQL, SOSL, Visual Force (Pages, Components & Controllers), S-Controls, Apex Web Services, Workflow & Approvals, Dashboards, Report, Custom objects, Force.com

Salesforce Tools: Workbench, Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Apex Data Loader, Force.com Platform.

Web Technologies: CSS, XML, HTML, JavaScript

PROFESSIONAL EXPERIENCE:

Confidential, Wallingford, CT

Salesforce Developer/ Tester

Responsibilities:

  • Performed the roles of Salesforce.com Developer in the organization. Developed various Custom Objects, Tabs, Visual force Pages and Controllers.
  • Used Salesforce Lightning Components for building Customized Components replacing the existing ones by using JavaScript on the client side and Apex on the server side.
  • Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
  • Involved in Requirement walkthrough phase, Involved in identifying High-level test scenario. Writing test cases for functional testing..
  • Performance Testing/Re-validation testing, End-to-End Testing, Responsible for Reports Generation.
  • Bug tracking and reporting. Prepared Test case execution status report
  • Analyze and evaluate the business needs and its application impact for changes requested by the business users, including the impact to the data model and database design.
  • Customized tab worked with various standard objects like Accounts, Contacts, Leads, Campaigns, Cases and Solutions.
  • Maintain, support & customize the company enterprise Salesforce setup and new requirements. Manage all change requests and ensuring that they are delivered on time.
  • Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, Validation Rule, upgrade installation.
  • Used the sandbox for testing and migrated the code to the deployment instance after testing.
  • Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.

Environment: Saleforce.com platform, Apex Language, Apex Triggers, Visual force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Salesforce Developer

Confidential, Sacramento, CA

Responsibilities:

  • Designed and deployed Custom tabs, Custom Objects, Components, Visual Force Pages, validation rules, Approval Processes and Auto-Response Rules for automating business logic
  • Worked with standard Salesforce objects like Accounts, Contacts, Leads, Cases and Opportunities.
  • Created workflow rules and defined related tasks, email alerts, and field updates.
  • Implemented pick lists, dependent pick lists, lookups, master detail relationships, and Record Types to enforce data quality Setup Marketing Campaigns, Assignment rules, Web-to-Lead and Auto-Response rules.
  • Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
  • Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
  • Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
  • Retrieved some data and its functionality from Third-Party API’s and displayed within the lightning component.
  • Worked with Dynamic Apex to access sObjects and Field describe information, execute dynamic SOQL, SOSL and DML queries.
  • Add methods that can be called from Visual force pages to Controller Extensions.
  • Translate requirements into clearly defined technical tasks
  • Conduct technical design reviews and demos to the customer (IT and business)
  • Create user manuals for new applications and train users till total adoption
  • Collaborate with executives and managers to ensure Direct Connect get the most out of salesforce and improve business processes, Work on new acquisitions data: Data mapping and integration into our database
  • Collaborate well with an offshore team to deliver quality code as the only developer on site

Environment: Salesforce.com Platform, Force.com, Force.com Eclipse IDE, Lightning Experience, Lightning Components, Apex classes and Controllers, HTML, CSS, Data Loader, WSDL, SOQL, SOSL, Scrum, Custom objects, Custom fields, Web Services, SOAP, REST.

Salesforce Developer

Confidential - Dallas, Texas

Responsibilities:

  • Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.
  • Created user Roles and Profiles and given them Security controls and shared settings.
  • Customized tab worked with various standard objects like Accounts, Contacts, Leads, Campaigns, Cases and Solutions.
  • Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.
  • Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Developed workflow rules for various tasks and Email alerts as per the requirement.
  • Developed Approval process for the application by implementing custom formulas in various stages of approval.
  • Implemented Case Management Automation to track and solve Customer's Issues. Implemented Email-to-Case, Web-to-Case to enter generated cases to Case Object.
  • Provided the training to the internal business users to use the application and develop their own custom report.
  • Prepared user manual and technical support manual.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Web Services, WSDL, SOAP, Sandbox, Eclipse IDE Plug-in, RHEL 6.0, Windows 2003, Oracle10g.

Salesforce Developer

Confidential - Cincinnati, OH

Responsibilities:

  • Analyzed requirements, involved in the development of all modules.
  • Worked as Salesforce developer in the design, build phases of the project.
  • Coordinating and participating in all stages of design, configuration, and development & testing for the systems.
  • Analyze and evaluate the business needs and its application impact for changes requested by the business users, including the impact to the data model and database design.
  • Designed, developed and deployed the Custom objects, Components, Visual Force Pages to suit to the needs of the application.
  • Designed various HTML Email templates for Auto-response to customers.
  • Schedules the reports, dashboards for management and users by emails.
  • Customized different page layouts and assigned them for different profile users.
  • Setup Sales force security control using profile, Role, Global sharing setting, Sharing rule.

Environment: Saleforce.com platform, Apex, Visualforce, Salesforce.com Data Loader, Workflow & Approvals, Communities, Reports, Service Cloud, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Marketing Cloud, Web Services, SOAP, REST, Web Services, WSDL

Confidential

Sales force Developer/ Admin

Responsibilities:

  • Experience in Creating Roles, Profiles, Page Layouts, Sharing rules, Work Flows, Approval Workflow.
  • Experience in web technologies like HTML, CSS, and JavaScript and also experienced on working with data structures to manage large amount of data efficiently.
  • Experience in Sales force CRM Application, Extensive experience in Oracle 10g/11g in SQL
  • Resolving Customer Service Issues and managing them. Extensively involved in Production support and resolved the issues on a high priority.
  • Excellent Client management skills, presentation skills, operational metrics, time management, analytical, great communication and interpersonal skills.
  • Experience in realizing the business requirements to design on salesforce.com platform by designing the required entities like custom objects, custom fields, custom page layouts, custom reports, custom tabs, work flow alerts, validation rules, approval processes, report folders, designing Visual Force pages, workflows, Visual Workflows, Process Builder, relationships, look-ups, dependent pick lists, role based page layouts, record types, formula fields and email generation according to application requirements.
  • Experienced customizing standard objects Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
  • Experience in creating various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders.
  • Designed and implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.

Environment: Saleforce.com platform, Data Loader, S-Controls, Reports, Custom Objects, Security Controls.

Confidential

Data Analyst

Responsibilities:

  • Gathered and analyzed data requests from sales team, collected data from business units, and summarized data for management response to the customer
  • Translated business requirements and functional specifications into technical solutions comprehending the behavior by analyzing their sales and performed analysis to identify some interesting patterns to improve the business
  • Coordinated with internal groups about information and task completion on behalf of the sales team
  • Maintained analytic dashboards to be used for tracking and trending to be matriculated with Sales team operations to drive strategic pathways, Conducted feasibility analysis on new projects, Conducted change control meetings for application changes participated in programming reviews, technical meetings and evaluated technical performance challenges Created a detailed procedure for housing project reporting elements, terminology and report descriptions
  • Worked with clients on reports, structures and users access approval for reports to track the customer experience and satisfaction

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