SKILLS SUMMARY:

• Typing : 50 wpm
• Data Entry
• Customer Service
• MicroSoft Office Suite
• Web - browsing programs
• Telephone Reception
• Invoicing
• Office Operations Management
• Demonstrated flexibility within a fast-paced work environment
• Creating Problem Solving Strategies
• Attention To Detail & Organization
• Team Building
• Youth Mentorship

PROFESSIONAL EXPERIENCE:

Confidential, NJ

Data Entry Clerk

Responsibilities:

• Managed the flow of all incoming requests, via phone and email, for documents regarding wells throughout the state of New Jersey .
• Maintained a running spreadsheet to track all Well Search Requests received, assigned to staff for completion and returned completed.
• Created and managed the flow of invoices for Well Search Requests that required a fee.
• Tracked the daily flow of Well Records and Well Abandonment Reports into the office.
• Aided in the conversion of older Well documents from paper records to digital copies.
• Communicated daily with well drillers and property owners regarding the statuses of different wells throughout the state of New Jersey.

Confidential, Atlanta, GA

Teaching Artist / Mentor

Responsibilities:

• Participated in and facilitated weekly workshops for area youth (ages 13-19).
• The workshops are focused around self-expression, community awareness, and building confidence through writing poetry and the performance of spoken word.
• Mentored members of the 2013 AWW Youth Slam Team.

Confidential, Atlanta, GA

Quality Control Technician

Responsibilities:

• Checked the quality of products being packaged.
• Followed company and client-issued guidelines to ensure that all products shipped were of the highest quality possible.
• Performed packaging tests at timed intervals to check for leaks, product contamination, mislabeling, and any other flaws that would render the product unsuitable for shipping.
• Documented all information collected, and reported to management when applicable.

Confidential, Confidential, NJ

Executive Secretary

Responsibilities:

• Reported directly to the Chief of Human Resources for the Confidential Board.
• Created and tracked schedules, mailings, and interoffice correspondence on a daily basis, using MS Excel.
• Performed basic clerical duties: filing, faxing documents, typing memos, etc.
• Created and maintained a filing system to organize documents that had been back logged from as early as 1999.
• Created and maintained a contact and scheduling system that was used throughout the entire NJSPB agency to ensure that all employees received updated Homeland Security-compliant ID Cards.

Confidential, Philadelphia, PA

Office Operations Supervisor

Responsibilities:

• Field-to-office liaison for the Field Operations division of the Confidential during the 2010 Decennial Census.
• Managed the daily activities of 3-6 office clerks.
• Worked with the Field Operations Supervisor to ensure that the flow of information between field and office was always as smooth as possible.
• Contacted community organizations and officials to secure sites for Census testing, training, and information distribution.
• Trained newly hired field and office workers using Census-issued texts and tools.
• Instrumental in the successful enumeration of several large Philadelphia colleges and Universities, while protecting the anonymity of the students involved.

Office Clerk

Confidential

Responsibilities:

• Quality Assurance division of the Confidential (NJ) Local Census Office and the Field Operations division of the Center City Local Census Office.
• Performed major clerical tasks essential to the completion of several phases of the 2010 Decennial Census.