SUMMARY:

• Vibrant and Self - motivated professional with 8 years of professional IT experience with strong Object-Oriented Analysis and Programming Skills, which includes 5 + years of experience as a Salesforce Developer using Force.com, Visual Force and APEX.
• Worked in the projects which followed Agile-Scrum Methodology.
• Experience in analyzing and assessing requirements and documenting for Salesforce.com implementations.
• Extensive experience in SFDC development using Apex classes and Triggers, Visual Force, Force.com IDE, SOQL, SOSL.
• Good working knowledge in querying salesforce.com database using SOQL & SOSL queries using Force.com Explorer.
• Experienced in Veeva CRM & Vault content management applications for health care industry.
• Experience in developing Salesforce CRM App Exchange applications, Service Cloud and Sales Cloud Functionalities and also have good experience in configuring and administering Salesforce CRM environment.
• In-depth understanding of CRM business processes that include Forecasting, Campaign Management, Lead Management, Order Management, Account Management, Case Management and Merging Management.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Tasks and actions according to application requirements.
• Worked on CRM-Salesforce.com (SFDC both Sales cloud & Service Cloud).
• Good Experience in Sales cloud, Service cloud, Partner portal and Customer portal.
• Experience in customizing Sales force CRM for generating web-to-leads and web-to-cases used Force.com, REST API Web Services and outbound messaging for implementing web services to integrate external systems and websites.
• Experience in Data Migration using Import Wizard and other integration tools like InfoSphere, Apex Data Loader
• Experienced with SSO Setup and SAML 2.0 to integrate internal and third-party applications.
• Experience in Validation rules and Creating Workflows and Sharing & security rules in Service Cloud.
• Strong knowledge of Salesforce configuration, data migration, system integration and familiarity with Visual force, MVC architecture and Apex (Classes, Controllers & Triggers).
• Experienced customizing Standard Objects Accounts, Contacts, opportunities, Products, Price Books, Cases, Leads, Campaigns.
• Having Very good knowledge on Customer & Partner portals, Community and Force.com sites, App Exchange Apps.
• Proficiency in Object Oriented Languages like Java and web technologies like HTML, XML, CSS, jQuery and JavaScript.
• Experienced in cloud technology and on-premise infrastructure integration for Salesforce.com.
• Designed Validation Rules along with Roll-Up Summary Fields to maintain data quantity and data consistency.
• Extensive application development experience in Finance, Insurance, Banking and Healthcare domain.
• Experienced in syncing the tasks, events and contacts from Salesforce to Outlook, vise-versa.
• Good Experience with Service Cloud, Sales Cloud and Chatter and experienced in working with Web Services for handling requests and API.
• Experience working on new features of Salesforce like Exact Target, Process Builders, Informatica cloud integration, Process Flows, Wave Analytics.
• Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex Programming Language.
• Experience in using Servlets, Java Web Services and JSP to develop Java J2EE application using the Struts frame work.
• Working Knowledge in Generating Reports, Dashboards, customized reports and analyzing the data in Sales force.
• Personal skills include strong sense of organization, communication and interpersonal skills, systematic and objective program analysis skills, analytical and problem-solving skills, Ability to work in a team.

TECHNICAL SKILLS:

Sales Force Technologies: SFDC Certified Force.com Developer, Sales force CRM, Sales force SFA, Apex Language, Veeva, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, Marketo, S Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects.

Eclipse, Force.com Eclipse IDE Plug: in, Apex Data Loader, Force.com, Workbench, Force.com Explorer, ExcelConnectorForce.com Platforms, Sandbox and Production.

Programming Languages: Java, JavaScript, HTML, XML, DHTML and SQL.

Databases: MS SQL Server, PL/SQL, RDBMS, Oracle 8i/9i/10g, MS Access, DB2 and MySQL

Operating Systems: Windows NT / 2000 / XP Pro, Linux, AIX.

PROFESSIONAL EXPERIENCE:

Confidential, Bentonville, AR

Sr. Sales Force Developer

Responsibilities:

• Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Chatter & App-exchange applications.
• Experience in using salesforce Lightning UI and created Components and Apps in salesforce lightning
• Implemented the requirements for users and customers on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked as an Admin to identifying, planning and implementing new salesforce.com features and functions (new screens, workflow, force.com objects and reports, apex code) to meet business requirements.
• Developed Apex Classes, Controller Classes, Standard Controllers, Custom Controllers, Controller Extensions and Web Services API and Apex Triggers for various functional needs in the application.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
• Leading testing effort, test plans, and test data preparation for System Integration and UAT testing.
• Used force.com developer Toolkit including visual force pages, apex classes, apex controllers and apex triggers to develop custom business logic.
• Used SOQL and SOSL queries for data manipulation within the governor limits.
• Worked with Dynamic Apex to access Objects and Field information, execute dynamic SOQL, SOSL queries.
• Migrated data from external sources and performed insert, delete, upset, export operations on millions of records.
• Functioned on standard objects like Accounts, Cases (Case Management), Contacts, Campaign, Leads, Opportunities and Reports.
• Generated Custom Fields, Custom Objects, Field Dependencies, Pick Lists and Validation Rules.
• Shaped Work Flows, Search Layouts, Custom Links, Page Layouts, Related List sand other components on Edit Pages and record detail.
• Worked with Migration Tools, API integrations SOAP, REST with other systems for extracting the data from the home-grown applications by using the home-grown web services.
• Supporting the Sales cloud implementation, Service cloud modules, Salesforce SF1, Client interfacing and Chatter.
• Worked on migrating components using Force.com Change sets, ANT from DEV to QA, UAT and production instances.
• Implemented Lead Management, Campaign Management by setting up single sign on, custom reports, Auto-Response rules, Queues, Assignment rule, marketing hierarchy.
• Performed process to backup and restore Salesforce data into external database using Salesforce Wave analytics cloud.
• Created MSI Packages for easy deployment using Jenkins framework.
• Involved in creating the Jenkins configuration for different branches.
• Experience with E-Mail Distribution Application like Exact Target.
• Designed the Profile based Login IP Address Restrictions, Business Login Hours and Organization Wide Login IP Address Restrictions.
• Enabled Two-factor authentication which is validated against QR Codes.
• Configured single Sign-on SSO using SAML with Ping federate identity provider.
• Implement Wave Analytics to replace/augment SFDC reporting. Created orchestrations for bi-directional integration of Salesforce and SAP using Jenkins Tool.
• Created New Reports, New Dash Boards, and worked on Data Loader by uploading about close to a million records and experienced in cleansing and De-duplicating bulk loads.
• Wrote test classes to achieve deployment at 90% .
• Created workflow rules and defined related tasks, time-triggered tasks, e-mail alerts and field updates to implement business logic.
• Designed Action Framework to create, update records and objects from within Wave Analytics.
• Created and deployed Several Standard and Custom Reports using salesforce.com platform.
• Packaged and Deployed customizations from Sandbox to other environments using Force.com IDE.

Environment: Salesforce.com Platform, Marketo, Apex Language, Visual Force, Pages, Extra Target, HTML, JavaScript, Workflow & Approvals, Reports, Sales Cloud, Service Cloud, Apex Language, Wave Analytics, Jenkins, Custom Objects, Custom Tabs, E-Mail Services, Security Controls, Security Controls, Eclipse IDE Plug-in, Sandbox data loading, Eclipse IDE Plug-in, Windows 7.

Confidential, Providence, RI

Sr. Salesforce Developer

Responsibilities:

• Used force.com developer Toolkit including visual force pages, apex classes, apex controllers and apex triggers to develop custom business logic.
• Developed Custom Objects, Custom reports and configured Analytical Snapshots to dump the data into on a regular basis for sales performance and lead generation statics.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application using Force.com.
• Used Batch Apex to automatically reassign thousands of Account records in cases where the associated regional sales manager contacts changes
• Responsible for Salesforce.com Development and Administration in the organization.
• Created user Roles and Profiles, security controls and shared settings.
• Worked on various Sales force standard objects like Accounts, Contacts, Leads, Reports and Dashboards Case, Solutions and Opportunities.
• Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force. com Explorer.
• Implemented Apex Triggers with SOQL queries and also created workflows like email alerts and field updates.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
• Involved in APTTUS X-Author excel for migration of products, price lists and price list items in salesforce.
• Setup smart campaigns in Marketo to adjust data, setup alerts from forms filled.
• Worked with SF Chatter which helps the users to communicate with the organization easily and quickly.
• Worked with Integration and web services. Integrated Salesforce with legacy systems using Apex Web services and outbound messaging.
• Used agile methodology and interacted with different stakeholders and participated in the regular meetings.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Supported the data migration activities for migrating the data from various business sources with the support of Salesforce CRM.
• Responsible for developing and configuring the application in sales cloud and service cloud.
• Provided daily user support in managing users, creating and maintaining custom objects and fields, handling bulk data migration, maintenance of page layouts, and installation and support of App Exchange applications like Exact Target and Marketo.
• Integrated the web services using REST and SOAP by generating the necessary stubs from the WSDL files for extracting the data from the home-grown applications by using the home-grown web services.
• Developed and supported Extraction, Transformation and Load process (ETL) using Informatica.
• Created email templates and inbound emails using Visualforce for the clients and customers.
• Developed Apex Test Classes with assurance of maximum code coverage.
• Created custom components to be used in visual force pages and visual force e-mail templates.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing (UAT).
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Provided ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.

Environment: Saleforce.com platform, Apex Language, Apttus CPQ, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Marketo, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, Augusta, ME

Sales Force Developer

Responsibilities:

• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Worked closely with Sales Team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC).
• Involved in Salesforce.com Application Setup activities and customized apps to match functional needs.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Proficient in implementing various modules of Veeva - Closed Loop Marketing (CLM), Co Browse, Engage, Veeva Vault and Approved E-Mail functionality.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Created new custom objects, assigned fields, Dependent Pick-lists, Record lists, Custom Tabs, Components and Custom Apps.
• Worked extensively on Accounts, Contacts, Leads, Opportunities, Activities and Customized Objects for Layouts, record types and validation rules.
• Worked on Veeva including System Configuration to make business processes social to collaborate in real-time from anywhere with Chatter.
• Working in Looker reporting Tools and creating views, maps in Heroku to pull data from Salesforce to Heroku database and then to display in Looker reports.
• Created Custom Objects and defined lookup and master-detail relationships on objects and created junction objects to establish many-to-many relationship among objects.
• Written SOQL, SOSL query language necessary for the application in Apex Classes and Triggers.
• Worked with Dynamic Apex to access Objects and Field describe information, execute dynamic SOQL, SOSL and DML queries.
• Deployed java applications on third parties like Heroku and used REST services to integrate.
• Packaged and Deployed customizations from Sandbox to other environments using Eclipse.
• Add methods that can be called from Visual force pages to Controller Extensions.
• Worked with marketing agencies and marketing teams to migrate Veeva CLM content from sandbox to production.
• Created Custom Controllers to make external web service callouts, validate and insert data.
• Created Custom Visual force components and attributes to override the look and feel of standard Visual force components.
• Created Dashboards and Dashboard Components and implemented multiple levels of Dashboards and scheduled Dashboard refresh.
• Extensively used HTML Tags, Frames and CSS (Cascading Style Sheets) to maintain uniformity in the Web Pages.
• Designed Validation Rules along with Roll-Up Summary Fields to maintain data quantity and data consistency.
• Debug Apex Scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
• Created various profiles and configured permissions based on organizational hierarchy requirements.

Environment: Force.com Platform, Sales force Enterprise Edition, S-Controls, Salesforce Custom/Standard Objects, Custom Tabs, Page Layouts, Force.com Web Services API, Heroku, SOQL/SOSL Queries, Workflow & Approvals, Reports, Eclipse, Salesforce.com sandbox data load, Java, E-Mail Services, Security Controls, Sandbox data loading, HTML, Java Script, CSS, AJAX, MVC Design Patterns.

Confidential, Los Angeles, CA

Sales Force Developer

Responsibilities:

• Interacted with various business team members to gather the requirements and documented the requirements.
• Developed various Custom Objects, Tabs and Entity-Relationship data model, validation rules on the objects, Tabs, Components and Custom Links.
• Configured Sales Force Automation (SFA) for Campaign Management, Opportunity Management, Account and Contact Management, Data Quality Management.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Used Sales Cloud integration solution between inforce ERP applications and the Sales Cloud of force.com.
• Installed and applied App Exchange applications like Marketo to enhance business requirements.
• Used Sales force Automation Process (SAP), Created workflow rules and defined related tasks, Time-Triggered Tasks, e-mail alerts, field updates to implement business logic.
• Expertise in integrating sales force and ERP's like SAP and Oracle EBS using Informatica.
• Used Sales Cloud in analyzing cases and providing solution for them and Change Approval and implementation.
• Worked on Salesforce.com Application to Setup activities and customized the apps to match the functional needs of the organization.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Sales force as a Sales Tool and configured various Reports and for different user profiles based on the need in the organization.
• Developed complex workflows and approval processes for automating business logic.
• Created various Profiles, Roles and Page Layouts and configured the Permissions based on the Organization hierarchy requirements.
• Created sharing rules for providing cross functional teams of the organization access to records.
• Enabled Chatter for the Organization and effectively communicate with the users in the Organization.
• Worked on different portals like Self Service Portal, Partner Portal and Customer Portal.
• Implemented Salesforce.com web services client using Sales force web services API, Java, XML and partner WSDL.

Environment: Force.com IDE, Apex Classes, Apex Triggers, Visual Force (Pages, Component & Controllers), Role Hierarchy, Marketo, Validation Rules, Formula Fields, Data Loader, HTML, CSS, Java, Reports and Dashboards, Workflow & Approvals, Web Services.

Confidential

Java Developer

Responsibilities:

• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Used jQuery to make the frontend components interact with the Java script functions to add dynamism to the web pages at the client side.
• Worked on creating menus and tabs on JSP pages using jQuery and CSS.
• Used DOJO for Ajax Support and used JSON for DOM objects.
• Designing, Coding and Debugging application using Eclipse, Indigo as an IDE, Spring JDBC framework and DAO pattern, HTML5, CSS3 and jQuery.
• Oracle database was used, wrote stored procedures for common SQL queries.
• Responsible for Oracle Forms and maintaining CRUD operation on the database.
• Developed stored procedures, Triggers and functions in Oracle to process the trades using PL/SQL and mapped it to Hibernate Configuration File and also established data integrity among all tables.
• Developed Data Access Objects (DAO) using JDBC API for Database access.
• Wrote complex SQL statements to retrieve data from the DB2 database.
• Consumed Web Services using Apache CXF framework for getting remote information Used SoapUI for testing the Web Services.
• Written and consumed Web Services (SOAP) to develop the business layers.
• Installation and configuration of Development Environment using Eclipse with WebLogic Application server.
• Worked on SQL and PL/SQL and performed Backend validations.
• Successfully tested Data Quality layers, used data quality controls using SQL.
• Responsible for development of new tools using QTP and VBScripts useful for business needs.
• Installed, configured and administered IBM Web Sphere Application Server, Web Sphere Portal Server, IBM HTTP Server on AIX and Red hat Linux Environment.
• Conducted software builds using Subversion in a windows environment via Cruise Control.
• Written Unit Testing and Test suites using JUnit framework for Testing the application.
• Subject matter expertise in Web UI development with HTML, CSS, JavaScript and JavaScript APIs/frameworks - specifically jQuery and AngularJS. Must have excellent troubleshooting skills with Chrome Developer Toolbar, including but not limited to debugging, profiling.
• Extensive experience with Linux based development environments - specifically CentOS, Oracle Virtual Box VM running CentOS on Windows Extensive experience with Java / Web UI IDEs specifically IntelliJ IDEA.
• Thorough understanding of Maven Extensive experience with GIT and GIT based Tools - specifically Atlassian Stash, GIT command line.
• Agile and Scrum process is used for Tracking and developing the application.

Environment: Java, J2EE, Spring, Hibernate, Oracle DB, AngularJS, AngularUI, Bootstrap, CSS, HTML5, SoapUI, IntelliJ, dB Visualizer, Tomcat, JBoss, WebSphere, SVN, Maven, JIRA, SOAP/RESTful Web Services, SQL, PL/SQL