SUMMARY:

• 7+ years of experience in IT with configuration, customization, migration and development as Salesforce Developer
• Highly seasoned and accomplished Salesforce Developer with a strong record of client satisfaction
• Strong experience in Salesforce Development on both Sales as well as Service Cloud
• Exceptional proficiency in Apex Classes, Visualforce Pages, Migration Tools and other programs in Salesforce developer toolkit
• Ability to build solution on salesforce.com platform, including development in force.com, VF, Apex, web services and APIs and SQL server
• Superior knowledge in querying Salesforce.com database using SOQL and SOSL
• Excellent understanding of Eclipse and other Integrated Development Environments
• Sound ability to integrate various business processes across different systems
• Ability to troubleshoot and fix defects for planned releases and production issues
• Well versed with Unit and system testing of code, components, and integrations
• Well versed with Agile methodology, scrum calls, JIRA stories, user map stories, and confluence.
• Experience using salesforce version control, continuous integration, build automation, and meta data comparison tools
• Strong communication and interpersonal skills

TECHNICAL SKILLS:

Programming: Apex

Tools: Data Loader, Import Wizard, Change sets, Eclipse IDE, Ant, Workbench

Databases: SOQL, SOSL

Web Technologies: Visualforce, HTML, CSS, JavaScript, AJAX, XML, JSON

Web Services: REST API, SOAP API, WSDL

Operating Systems: Windows

Version Control system: Git

PROFESSIONAL EXPERIENCE:

Salesforce Developer

Confidential - Chicago, IL

Responsibilities:

• Functioned as a Salesforce developer responsible for the transformation of requirements into salesforce solutions
• Daily support of Salesforce CRM system including managing user setup roles and security, customization of objects, fields, record types, and page layouts
• Development of triggers, custom objects, workflows, VF pages, and other development using Apex code
• Develop and create customized reports and dashboards within salesforce
• Performed unit and system testing of code, components, and integrations
• Updated programs as per user needs and developed codes that were in accordance to specifications.
• Controlled the adaptability of all the APIs and their integration.
• Continually monitored developed software performance.
• Checked processes and ensured the communications within the CRM systems were working efficiently.
• Provided methodologies for object-oriented software development and efficient database design.
• Consistently met deadlines and requirements for all production work orders.
• Designed strategic plan for component development practices to support future projects.
• Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.
• Collaborated with clients from concept through final delivery of product or service.

Salesforce Developer

Confidential - Oyster Bay, NY

Responsibilities:

• Administered incident response and break-fix systems.
• Interacted with various business/cross-functional team members to gather the requirements and documented the requirements
• Designed and documented relevant system code and configurations.
• Explained system integration topology and related transactions.
• Met broader group responsibilities as needed.
• Customized standard objects and created custom objects and created relationships

Salesforce Developer

Confidential - Springfield, IL

Responsibilities:

• Managed API integrations and web services.
• Developed workflows and triggers.
• Met with customer operations managers to identify issues and areas of potential improvement.
• Supported business needs with technical design documentation.
• Prepared the technical design documents to provide the knowledge to the new team members
• Created test scenarios on sandbox environment, created the patches and moved it between Sandboxes and Production environments to place final implementations

Salesforce Developer

Confidential - San Diego, CA

Responsibilities:

• Involved in salesforce.com application setup activities and customized the application to match the functional needs of the organization.
• Created workflows, defined related Tasks, Time triggered tasks, email alerts, field updates to implement business logics.
• Customized standard objects and created custom objects and created relationships.
• Worked on record types and page layouts according to the business requirements.
• Created dashboards to present the reports according to the user profiles.
• Maintained processes of CSV import file updates for customer records into accounts, contacts using data loader and import wizard.
• Customized the existing apex classes and visual force pages, batch classes and schedule classes according to the requirement

Salesforce Developer

Confidential - San Francisco, CA

Responsibilities:

• Involved with different cross-functional teams to gather the requirements.
• Worked on page layouts, record Types, custom reports and dashboards.
• Created custom objects and defined lookup and master-detail relationships on the objects.
• Maintained user roles, security, profiles, and workflow rules wherever necessary.
• Used SOQL & SOSL to create the data manipulation needs of the application.
• Developed work-flow charts and diagrams to ensure production team compliance with client deadlines.