PROFESSIONAL SUMMARY:

• Having 7 years of experience in all phases of Software Development Life Cycle (SDLC) which involves requirement gathering, analysis, design, development implementation & enhancement of projects in CRM and SalesForce.com, Java/J2EE,andOracle SQL& PL/SQL technologies in T Confidential Consultancy Services( Confidential )
• Having 4 Years as certified Salesforce Developer &Administrator and 3 years of experience on Java/J2EE and Oracle
• Experience in Object Oriented Analysis / Design / Development / Testing and Implementation, Client/Server Architecture.
• Experience on implementing Apex classes, Visual Force Pages, Apex Components and Controllers, Triggers, and working with Force.com IDE.
• Expert Level understanding of Salesforce.com CRM and its Development Life Cycle.
• Experience in SFDC Configurations/Customizations - as Administrator and Developer.
• Experience in developing User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules, Triggers, etc.
• Experience in working across various SFDC implementations covering Sales Cloud, Service Cloud, Chatter & App-exchange applications.
• Hands on experience on creating custom Objects and Tabs, designing Custom Fields, assigning Validation Rules and Field-Level Dependencies, Approval Processes.
• Expert knowledge of relational d Confidential bases and d Confidential modeling.
• Expertise at administrative tasks such as User management, creating Profiles, Roles, Permission Sets, Page Layouts, Workflows, Approvals, Validation rules, Tasks and Events, Email notification and templates, Reports and Dashboard.
• Worked on Chatter implementation and customization using Chatter API.
• Hands on experience in writing batch classes, Schedule Apex, http callouts, dynamic apex, single e-mail methods, mass e-mail methods, test classes, wrapper classes.
• Documenting Business Requirements, Technical Requirements and Use Case Diagrams to make the requirements easy to understand for Salesforce Developers.
• Worked on Force.com sites and developed many Custom Application using force.com platform.
• Used d Confidential migration tools such as Apex D Confidential Loader, Salesforce Import and Export Wizard, and Informatica Cloud and have knowledge of integrating Legacy system with Salesforce.
• Have exposure in Customer Portal and Self -Service Portal.
• Have good experience in Trigger, Test Methods, and writing SOQL and SOSL queries and Governor Limits.
• Have good understanding and knowledge of the functionality of Web Services for REST and SOAP API.
• Experienced in integration of Salesforce.com with external applications by setting up oAuth authentication between the Client and the Force.com platform and also building bi-directional integration using Metad Confidential API and APEX RESTFUL Services
• Experience on translating business process into Custom Objects and creating Look-up relationships and Master-detail relationships.
• Developed business documents for Salesforce.com Custom objects.
• Worked on Migration tools Force.com IDE, Eclipse and have knowledge of Change set migration code and configuration from the Dev sandbox to Production.
• Knowledge of Agile development practices and assessment.
• Extensive experience in designing of Approval Processes, custom objects, custom fields, custom page layouts, workflows, relationships, look-ups, dependent pick lists, and role based page layouts, work flow alerts, validation rules, approval processes, custom reports, custom tabs, report folders, designing Visual Force pages, record types, formula fields and email generation according to application requirements.
• Proficient in learning new technologies and quickly adapting to new environment.
• Good team player with excellent communication and interpersonal skills.
• Proficiency in programming languages and d Confidential base such a Java, Java script, HTML, J2EE and Oracle SQL & PL/SQL.
• Expertise in SQL Queries and Query optimization

TECHNICAL SKILLS:

Salesforce technologies: Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages / Components, S Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, App-Exchange, Custom Objects.

Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com D Confidential Loader, Force.com Excel Connector, Force.com Platform.

Languages: Apex, SOQL, SOSL, Java, J2EE, JSP, Servlets, Struts, C, C++, SQL,PL/SQL

Web Technologies: HTML, XML, CSS, WSDL, JavaScript, jQuery, VB Script, JSON.

D Confidential base: Oracle, SQL D Confidential base.

Platform: Windows, MAC, Linux.

IDE: Eclipse, Visual Studio.

ETL Tools: Informatica

Office Package: MS Office, Open Office

PROFESSIONAL EXPERIENCE:

Confidential, Newyork

Salesforce Developer/Admin

Responsibilities:

• Had Experience on Lightning that combines the new Lightning Design System and Lightning Components
• Configured salesforce1 mobile app in IOS and Android.
• Integration of google maps in salesforce1.
• Had Experience on Salesforce Lightning design system for working on salesforce1 mobile app.
• Developed Visual Force pages with JavaScript,JQuery and Apex classes.
• Written Apex Test classes to Unit test Apex classes before moving to Production.
• Implemented D Confidential Loader through the Command Line Interface to extract the d Confidential from d Confidential base.
• Developed several Custom Reports & Dashboards that are used by Business.
• Experience in working as Salesforce Lead includes monitoring the team activities and experience in offshore - onsite model.
• Worked on preparing Requirements document,Technical Design Document, Unit test cases document, Code review document.
• Executed quality related tasks like code reviews, unit tests, functional testing, automation of functional and performance test cases to ensure that the feature is delivered with highest quality
• Worked on gathering requirements and doing configuration and customization based on business requirements.
• Provided productive documents which will be used by rest of the team to have better understanding of the related Salesforce1 mobile app.
• Worked on SFDC L2 production Support.
• Identified and resolved potential risks and issues.
• Expert in Apex code development, patterns and design for reuse. Applies test driven design and works towards standardizing practices.
• Created and executed d Confidential base scripts. Worked towards automating and standardizing practices.
• Developed and Implemented strategies for production support including monitoring, system & process improvements.
• Diagnosed Problem caused and provided solutions to the issues and "on the fly" workarounds to defects.

Confidential, New York State

Salesforce Developer/Admin

Responsibilities:

• Requirements gathering and doing configuration and customization according to business requirement.
• Worked on preparing Technical Design Document.
• Experience in administration, configuration, Implementation, and Support of Salesforce CRM, and Salesforce SFA applications based on Apex Language and leveraging Force.com Platform .
• Worked on agile Process.
• Worked on creating Objects, Page Layouts, Record Types, Relationships, Validation Rules, Workflows and Approval Process.
• Responsible for weekly and monthly d Confidential export, updates, and backup for the organization.
• Used Apex d Confidential loader, import wizard to Inset, Update, and Import d Confidential from Microsoft Excel into Salesforce.com.
• Creating Report Types, Reports and Dashboards .
• Creating Public Groups, Queues, Permission Sets, Profiles, Users and Security Settings based on role hierarchy.
• Worked on writing Apex Triggers and Apex Classes , Batch Apex, Scheduled Apex .
• Experienced in the designing UI using Visual force Pages.
• Migrating Meta d Confidential from one sandbox to another sandbox using Force.com IDE tool, Change Sets.
• Writing the Test Scripts for various scenarios.
• Involved in Salesforce.com Application support activities and customizing the apps to match the functional needs of the organization.
• Performed other administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.
• Created and maintained Reports and Dashboards to provide fast access to key business metrics.
• Provided Case Management by Configuring Email-to-Case for end user to submit a case through Outlook.

Environment: SFDC, Apex, D Confidential Loader, Force.com, Import Wizard, Controllers, Visual Force Pages, Triggers, API.

Confidential, Morrisville, NC

Salesforce Developer/Admin

Responsibilities:

• Worked with Business System Analyst by provided recommendation and designed the Best Solutions for implementing new business ideas.
• Experience in working as Salesforce Lead includes monitoring the team activities and experience in offshore - onsite model.
• Involved in Administration, Development and Deployment of Salesforce.com
• Agile Development Methodology was followed for the implementation
• Interacted with various Business users for requirements gathering.
• Developed various Custom Objects, Tabs, validation rules, formula fields.
• Developed custom Business logic using Apex Classes, Visual force pages . Used Visual force components like Page Block, Command Buttons, Action support, Action Function.
• Implemented custom Cascading Style Sheets (CSS) for Visual force pages .
• Worked with SOQL, SOSL queries with Governor Limitations to store and download the d Confidential from Salesforce.com platform d Confidential base.
• Created relationships among objects using Lookup and Master-detail relationships.
• Created various Profiles, Roles, Page Layouts, and Record Types and configured the Permissions based on the Organization hierarchy requirements.
• Extensive experience on S controls, Visualforce pages and Page layouts according to the Business requirements
• Installed the Call Center Applications and Allowed the end users to maintain a track history of customers complaints
• Performed d Confidential cleanup and/or D Confidential migration to/from salesforce .com
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.
• Created workflow rules and defined related tasks, email alerts, and field updates .
• Developed several Custom Reports & Dashboards that are used by Business user and Managers.
• Integrated applications using web services by consuming the WSDL files for extracting the d Confidential from the external systems.
• Implemented D Confidential Loader through the Command Line Interface to extract the d Confidential from d Confidential base.
• Had Experience on Lightning that combines the new Lightning Design System, Lightning App Builder and Lightning Components
• Configured Chatter for the Users in the Organization for collaboration.
• Created Email templates in Text, HTML and visual Force necessary for the application.
• Developed Visual Force pages with JavaScript and Apex classes.
• Written Apex Test classes to Unit test Apex classes before moving to Production.
• Created and maintained the documentation for Design, Migration and Integration .
• Deployed applications from Sandbox to Production.

Environment: Salesforce.com platform, Workflow and Approvals, Reports, Custom Objects, Tabs, Email Services, Apex Language, Visual Force Pages, Components and Controller, JavaScript, Eclipse IDE Plug-in, D Confidential Loader, Workbench, salesforce lightening, web services, Angular JS, JavaScript

Confidential

Salesforce Developer/Admin

Responsibilities:

• Interacted with users to understand complex business requirements and documented the requirements.
• Experienced in designing, developing and d Confidential modeling of the application and ensured that they are within the Salesforce governor limits.
• Created productive documents which will be used by rest of the team to have better understanding of the related system; Salesforce.com CRM.
• Created custom objects, custom Fields, Validation Rules, and formula fields.
• Created Visualforce pages, Apex Triggers, Apex Classes, Test Methods and Workflows.
• Developed SOQL query to pull d Confidential from salesforce.com instance to Right90 application.
• The process is set to run by default every 20 min and pull information that is changed since last successful sync run.
• Deploy using Force.com IDE tool, Change sets and Eclipse for sandbox to production environments.
• Developed scripts to load forecast d Confidential from salesforce.com.
• Created technical design document and functional design documents as per business requirement.
• Developed integrations to integrate d Confidential from Salesforce.com using SFDC APIs.
• Created Page Layouts to organize fields, custom links, related lists, and other components on record pages.
• Implemented various advanced fields like Pick list Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom pick list fields.
• Implemented Case Assignment Rules to direct the case to appropriate group such as Stories and PCS Central Support.
• Wrote Case Escalation Rules to escalate cases depending on the time frame and difficulty of the case issues

Environment: Salesforce.com platform, Workflow and Approvals, Reports, Custom Objects, Tabs, Email Services, Apex Language, Visual Force Pages, Components and Controller, JavaScript, Eclipse IDE Plug-in, D Confidential Loader, Workbench

Confidential

Salesforce Developer/Admin

Responsibilities:

• Worked on various Salesforce.com Standard objects like Accounts, Opportunities, Leads, Camp Confidential n, Events, Tasks, Contacts, Cases, Reports and Dashboards.
• Provided development, implementation, and updating focusing on Sales cloud and Service cloud .
• Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Camp Confidential ns, Cases, solutions.
• Created Page Layouts to organize fields, custom links, related lists, and other components on record pages.
• Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom picklist fields.
• Implemented Case Assignment Rules to direct the case to appropriate group such as Stories and PCS Central Support.
• Defined objects and Field Level Security for different profiles.
• Wrote an Apex Trigger on Contact for cross object field update for reporting purposes.
• Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.
• Performed other administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.
• Created and maintained Reports and Dashboards to provide fast access to key business metrics.
• Provided Case Management by Configuring Email-to-Case for end user to submit a case through Outlook.
• Created and configured Email templates which were used by PCS Central users for approval processes and other field updates.
• Customized Salesforce.com User Profiles by setting Standard and Custom objects layouts, Custom App, Field-level Security, Permission Sets for client services and marketing.
• Customized Chatter objects and tabs to view progress and discussion on business process.
• Worked in different sandboxes for development and testing, and involved in migrating the code to production instance in installments using Change Set.
• Configured Chatter to track emails from Outlook to Salesforce by following a user.
• Worked with AppExchange Dup Catcher to filter and prevent duplicate records in the organization.
• Responsible for weekly and monthly d Confidential export, updates, and backup for the organization.
• Used Apex d Confidential loader to Inset, Update, and Import d Confidential from Microsoft Excel into Salesforce.com.

Environment: SFDC, Apex, D Confidential Loader, Force.com, Import Wizard, Eclipse IDE, Controllers, Visual Force Pages, XML, Triggers, API, Java, J2EE.

Confidential

Java Developer/Oracle

Responsibilities:

• Responsible for maintenance and support of HRMS Application.
• Responsible for creation of complex d Confidential base queries which helps to modify, insert and retrieve the d Confidential .
• Prepared the SQL’s for d Confidential manipulation and extraction of records.
• Mainly involved in the salary paymentsof contract employees which stood as a crucial and initial step to start the production work.
• Interacted with the Users to resolve application issue with the help of service tickets.
• Involved in creation and deployment of Enterprise Application in JBoss Server.
• Developed Java classes, HTML and JSP pages

Environment: Core Java, Servlets, JSP, XML, Struts, JavaScript, Ajax, JBoss, Oracle SQL and PL/SQL.