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Salesforce Developer, Admin Resume

Denver, CO

SUMMARY:

  • 8 years of professional experience in Application Software Designing, Development, Testing and Implementation. Certified Salesforce.com Force.com Developer (DEV401).
  • 5 Years of experience with Sales force Customization, Security Access, Workflow Approvals, Data Validation, Data Utilities, Analytics, Sales, Marketing, Customer Service and Support Administration in Salesforce.com CRM and Force.com Platform.
  • Experience in the complete life cycle of project development (SDLC) including System Analysis, Design, Development, Testing and Deployment.
  • Expertise in standard Sales force configuration that include workflow rules, page layouts, Record Types, Approval Processes, Assignment rules, Validation rules, bulk Triggers, etc.
  • Experience in implementation & Integration experience on Salesforce.com using Apex Language (Classes, Controllers & Triggers), Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, and Visual force Pages, Custom Tabs, Custom Objects, Analytic Snapshots and Dashboards.
  • Experience in SFDC development using Apex classes and Triggers, Visual Force, Force.com IDE, SOQL, SOSL.
  • Experienced in working across various SFDC implementations covering Sales Cloud, Service Cloud and Chatter.
  • Developed dynamic web apps for mobile and desktop devices using Lightning Framework.
  • Expertise in Migrating, Administering of WebSphere Application Server 5.x/6.x, IBM HTTP WebServer, Apache WebServer on AIX 5L.
  • Having Very good knowledge on Customer&Partner portals, Community and Force.com sites, App Exchange Apps.
  • Proficiency in administrative tasks like creating profiles, roles, users, page layouts, email services, Approvals, Workflows, Reports, Dashboards, Tasks and actions.
  • Worked on the designing of custom objects, custom fields, role based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, and various other components as per the client and application requirements
  • Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.
  • Developed and used JavaScript, CSS for performing validation and assigning style sheet to the visual force page and developed HTML to create Custom Email Templates inside Visual force page and under Communication templates section.
  • Created Custom Objects and defined lookup and master - detail relationships on the objects. Also created junction objects to establish many-many connectivity among objects.
  • Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
  • Good understanding of Software Development Life Cycle (SDLC) and Agile with expertise in Requirement gathering, Analysis, Designing, Development and Testing.
  • Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
  • Very Good Experience in designing, developing and maintaining Web based applications using .NET, ASP.Net 1.0/2.0, XML, Java Script, HTML, Microsoft Visual Studio, IIS Web Server, XML Web Services.
  • Experience in using ASP.NET Web Controls and developing Web Server Controls in .NET.
  • Experience in creating Database Tables, Constraints and Stored Procedures using SQL Server .
  • Experienced in JAVA/J2EE technologies, Oracle and SQL.
  • A skilled problem solver and an efficient team player. Can effectively work in both independent and collaborative work environments.
  • Excellent communication and inter-personal skills

TECHNICAL SKILLS:

Force.com:: Apex Custom Controllers and Extension, Apex triggers, S-controls, SOQL, SOSL, Ajax Toolkit, Packaging and migrations, Force.com IDE (Eclipse)

Visual Force:: Custom Visual Force Pages

IDE s: Eclipse, EditPlus, IRAD, WSAD

SFDC Tools:: Data Loader, Connect offline, SalesForce-to-SalesForce, Apex Explorer, Zuora, Cast Iron.

Web:: HTML, XML, CSS, JSP, JavaScript, WSDL, SOAP

Languages / Technologies:: C#, ASP.NET, JavaScript, Java, HTML, DHTML, XML, WCF, LINQDatabases: MS SQL Server 7.0/, Oracle 10g, DB2

CRM tools:: Salesforce.com

ETL Tools:: Informatica, Data Stage.

Development Environment: Visual Studio. NET / 2008, VSTS

Design Tools: Microsoft Visio, Enterprise Architect

Methodologies: Agile,SDLC

Frameworks: Microsoft.Net 1.X / 2.0 / 3.5, Lightning Framework

Platforms: Windows 2000, XP, Windows Server

Web Servers: Internet Information Server 5.0 / 6.0 / 7.0, Websphere ESB.

PROFESSIONAL EXPERIENCE:

Confidential, Denver, CO

Salesforce Developer, Admin

Responsibilities:

  • Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex triggers, API integration
  • For various functional needs in the application using the Eclipse IDE.
  • Interacted with various business user groups for gathering the requirements for salesforce.com CRM Implementation.
  • Used Lightning Framework to build responsive applications.
  • Developed Visual Force Pages and used standard, Custom Controllers and controller extension
  • Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
  • Drive standardizations and consistency of tools and processes across the organization.
  • Create solution design and technical specification documentation. Mentored staff on all aspects of Salesforce.com.
  • Integrated Salesforce with external Master data using SOAP and REST API.
  • Covering the entire software development life cycle from concept to delivery to training.
  • Responsible for providing hands on expert level assistance to developers for technical issues.
  • Designed the solution by customizing various standard objects of SalesForce.com (SFDC)
  • Worked extensively on Leads, Accounts, Contacts, and Opportunities in Sales Cloud.
  • Developed and used JavaScript, CSS for performing validation and assigning style sheet to the visual force page and developed HTML to create Custom Email Templates inside Visual force page and under Communication templates section.
  • Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish many-many connectivity among objects.
  • Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
  • Proficiency in installing App Exchange Applications.
  • Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
  • Collaborated with Salesforce Developers to architect system infrastructure utilizing Napili Template.
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
  • Involved in Troubleshooting Application Configuration.
  • Worked with SOQL, SOSL, Visualforce, APEX, ETL, SOAP API Force.com and Web services API.
  • Used Lightning framework for building single-page applications engineered for growth.
  • Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic
  • Developed Message Driven Bean components in Websphere MQ Series to manage the backend transactions and e-mailing (using JMS and IMAP)
  • Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: SaleForce.com platform, Sales cloud, JavaScript, HTML, Apex, Visual Force, Apex Explorer, SOQL, SOSL, Triggers, Apex Data Loader, Custom Objects, Custom Tabs, Security controls, Reports, Visual Force Controllers, Workflow and Approvals and Eclipse IDE, Websphere ESB.

Confidential, New York, NY

Salesforce Admin and Developer

Responsibilities:

  • Worked as enhancement developer and team member, performed the roles of Salesforce.com Developer and Administrator in the organization
  • Responsible for setting up web service integrations
  • Implemented Inside sales telephonic plug-in application implementation
  • Primary responsibilities included custom application development and integration in Sales cloud and Service Cloud. Worked with Websphere ESB mediation modules exports to reference by external services.
  • Designing and execution of test plans and ensuring a quality solution is delivered.
  • Ability to prioritize and meet deliverables in a highly driven and demanding environment. .
  • System security, workflow, integration, user interface design, migration, data integrity and partner portals on the SFDC Unlimited edition.
  • Creating a change management and release process for enhancements.
  • Maintain configuration workbook, Deployment Manifesto preparation, document pre and post redeployment activates.
  • Implemented Apex Data loader “Command Line Interface (CLI)” to automate the data loading process for the sand box refresh activity
  • Designed various WebPages in Visual Force for customers to select a variety of services offered by the org and integrate them with the pricing team.
  • Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
  • Integrated Salesforce with external Master data using SOAP and REST API.
  • Maintaining test coverage for all the classes and triggers and supporting deployment activities
  • Hands-on experience with community templates like Napili and data category mapping for Site.com development.
  • Involved in Troubleshooting Application Configuration.
  • Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards
  • Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application
  • Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects
  • Used Data Loader for insert, update and bulk import or export of data from Salesforce.com SObjects Used it to read, extract, and load data from comma separated values (CSV) files
  • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects
  • Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes

Environment: Saleforce.com platform, Force.com ide, Apex,Sales cloud,service cloud, Visual Force (Pages, Component & Controllers), Pages, SOAP,Data Loader, HTML, Inside sales telephonic plug-in, Websphere ESB, Doc E-sign, Java Script,, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP Pro

Confidential, Atlanta, GA

Sales force Admin and Developer

Responsibilities:

  • Closely worked with Business Team and SalesForce.com consultants while implementing the solutions for the needs of organization.
  • Design, optimize and integrate business processes across disparate systems.
  • Designing/developing Web Services/Rest API to interface with other systems.
  • Manage and provide direction for the onshore & offshore teams in support of development activities.
  • Interact with overseeing Business teams.
  • Demonstrated abilities in mapping business requirements and translating these requirements into applications functional specifications and detailed test plans and custom designing solutions.
  • Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes to suit to the needs of the application.
  • Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
  • Worked on Opportunity Page Layout Enhancements.
  • Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from internal systems.
  • Work on complex data migration projects using Data Loader tool and Cast Iron.
  • In-depth understanding of SFDC CRM applications like Sales cloud and Service Cloud
  • Designed and developed workflow rules, validation rules, and customizations within Sales force.
  • Implemented Apex Classes & Triggers and linked them to manage the workflows implemented in the system.
  • Created and deployed Several Reports using salesforce.com platform.
  • Performed functions like periodic data cleaning and administered custom objects, workflow, and campaign management.
  • Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
  • Coordinated development activity with Offshore Team.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Security Controls, Cast Iron(6.1),data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, El Segundo, CA

Salesforce Admin and Developer

Responsibilities:

  • Interacted with various business user groups for gathering the requirements for SalesForce implementation and documented the Business and Software Requirements.
  • Managed security settings of the users.
  • Created business rules to ensure the data integrity of the alignment data.
  • Created automatic field updates via workflows.
  • Created triggers to satisfy internal compliance requirement of stamping certain data on a call on submission.
  • Created Visual Force Pages to override the standard functionality of New and Edit buttons.
  • Loading data extracted from Siebel into salesforce.com as a part of the weekly and major alignment.
  • Created profiles and implemented Object and field level security to hide critical information on the profile users.
  • Created users, roles, territories, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
  • Interacted with Business Team on day to day basis to translate the business requirement into functional requirements.
  • Designed, and deployed the Custom objects, Entity-Relationship data model, validation rules on the objects and tabs, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application.
  • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
  • Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
  • Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
  • Used the sandbox for testing and migrated the code to the deployment instance after testing
  • Automated weekly rep call reports of submitted, saved and planned calls.
  • Automated weekly Synchronization report of the reps.
  • Provided post-implementation support to assist end users in creating reports, dashboards and certain Administration tasks including creating and maintaining user profiles and privileges.
  • Created Department dashboards to provide Department Head’s an overview of the reps monthly performance.
  • Writing customized SOQL queries to extract the data pertaining to the calls made by the reps.
  • Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Apex Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Informatica on Demand, Windows XP, Microsoft Access, Toad For Data Analysis.

Confidential

Java/ J2EE Developer

Responsibilities:

  • Involved in all the phases of SDLC including Requirements Collection, Design & Analysis of the Customer Specifications, Development and Customization of the Application.
  • Responsible for development of various GUI Screens using HTML, DHTML, JavaScript and JSP.
  • Responsible for Coding using JSP, Java Servlets, Struts and XML.
  • Implemented Model View Control (MVC) architecture using Struts Framework.
  • Responsible in writing Data Access codes using JDBC and Oracle database as backend as Model component. Developed use cases, class diagrams and sequence diagrams using Rational rose.
  • Developed the application as per the requirements and business rules.
  • Part of the team which was responsible for designing and developing the application in n-tier fashion as per struts based MVC architecture standards.
  • Responsible for developing the Registration modules of the wholesale application.
  • Utilized the various J2ee Design patterns to develop the Business modules based on the required functionality.
  • Responsible for developing the application level flow by utilizing Java, JSP and Struts.
  • Responsible for developing the OS specific scripts (Shell Scripts) for automating the closing doc Process.
  • Used JavaScript front end Validations.
  • Developed Session beans and entity Beans representing business logic abstractions.
  • Responsible for testing of application on various levels like integration and System testing by utilizing various methodologies.
  • Developed Servlets to handle HTTP client requests using Servlet Request & Servlet Response objects.
  • Developed programs to retrieve the data from a MS-SQL database using JDBC.
  • Coded HTML and Servlets.
  • Responsible for Testing - unit testing & integration testing using JUNIT.
  • Used Ant tool to build and deploy application on Tomcat Server.
  • Writing procedures and Packages for Report Generation using Oracle as Database.
  • Writing code for printing of Report pages in HTML format and Microsoft Excel files.

Environment: Java, JSP, Servlets, Struts, XML, JDBC and Servlet, ANT, Apache Tomcat 4, Java Script, XML, DB2, JUNIT, Eclipse 2.0. Java, JSP, Oracle 8i, Servlets, Apache Tomcat, Java Beans, JDBC, Java Script, HTML and Rational Rose and Dream weaver.

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