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Salesforce Developer Resume

Louisville, KY

PROFESSIONAL SUMMARY:

  • 5 years of working Experience in different roles of a Software Development Life Cycle including Programmer, Admin, Analyst and consultant.
  • Experience in Administration, Configuration, Implementation, Lightning, and support experience with Salesforce platform .
  • Worked on Lightning Process builder flows , Connect API, Chatter and quick Action.
  • Administration experience on CRM Applications like Data Exports & Imports, Application Support, Security Administration, Maintenance, and User & Security Management.
  • Proficient in creating Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
  • Technical knowledge about Salesforce lightening Lightning Components, Lightning connect lightning Design System.
  • Strong hands on writing WSDL, SOAP (web services) that supports the Big Machine BMI/SFDC integration. (BMI Integration on salesforce.com)
  • Designed Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated ale r ts, field updates, and Email generation according to application requirements.
  • Experience in creating rich user interfaces (UI) using CSS, HTML, JavaScript and AJAX and JSON.
  • Good understanding of salesforce Governor limits and experience in overcoming limitations in Apex classes, Triggers, SOQL and Batch classes.
  • Hands on experience in writing queries using SOQL and SOSL in Apex Classes and Triggers.
  • Sound experience in integration of Salesforce.com applications with external systems using - SOAP and REST Web Services.
  • Expertise in Force.com, Visual-force and Apex.
  • Developed various customized solutions like retail portal, Customer Portal, Inventory Management system, Customized Order Management, Order Processing and Billing applications using FORCE.COM, Visual-force and Apex.
  • Expertise in developing SOAP and REST apex web services classes and tested using tools like SOAP UI and Workbench.
  • Expertise in Agile and Scrum.
  • Experience in salesforce security setup using Profiles, Permission Sets, OWD, Role Hierarchy and Sharing Rules.
  • Sound experience in creating Custom Apps, Custom Objects, Custom Fields, Applying Sharing Rules, Page Layouts, Search Layouts, Related List and defining Field Dependencies, Custom buttons.
  • Prepared unit test cases using apex test classes and to fulfil the 75% of test cases for the development in Salesforce.
  • Good Understanding on Contract Life Cycle Management and as well as Apttus CPQ where it helps you to configure the price and quote deals.
  • Experience in import/export of data using Data loader, Informatica cloud connector from legacy CRM database into salesforce.com.
  • Strong experience in generating Reports, Dashboards and analytical snapshots for the management.
  • Experience in deployment from Sandbox to Production using deployment tools like Force.com IDE, Force.com migration tool and Change Sets.
  • Strong work experience in user interface Designing, System Testing, Performance tuning, Go-live support and Post-production support.
  • Sound knowledge in version control systems like CVS, Subversion, VSS and Git.
  • Experience with RDBMS implementation and development using Oracle PL/SQL, SQL Server and MySQL.
  • Good understanding and knowledge of preparing System Design using UML methodology with Rational Rose. Preparation of class and sequence diagrams using Rational Rose.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, Apex Data Loader, SOQL, SOSL, Visual Force Pages / Components, S Controls, Apex Web Services & Testing, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Apex Data Loader, Force.com, Workbench, Force.com Platform. (Sandbox and Production)

Databases: Oracle 11g/10g/9i/8i, DB2, MS SQL Server, MS Access.

Programming Languages: Apex, Java, JavaScript, HTML, Bootstrap, jQuery, XML, SSIS, ETL, SQL.

Integration Tools: Knowledge Tools, Apptus CPQ and CLM, App Exchange Tools, Informatica Cloud, Marketo.

Methodologies: ER Modelling, Multi-Dimensional Modelling, Data Warehouse Life Cycle.

PROFESSIONAL EXPERIENCE:

Confidential, Louisville, KY

Salesforce Developer

Responsibilities:

  • Interacted with various business team members to gather the requirements and documented the requirements.
  • Involved in deploying the CRM tool Salesforce.com to include: business requirement development, dashboard development, report & list view development, process flows and documentation.
  • Provided custom reports and dashboards to support the needs of the users and executives.
  • Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
  • Designed the solutions for business and technical requirements by customizing various standard objects of Salesforce.com (SFDC).
  • Created workflow rules and defined related tasks, email alerts, and field updates.
  • Built Visualforce pages with JavaScript Remote objects.
  • Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
  • Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
  • Related modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
  • Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production .
  • Developed Web Service Callouts from Salesforce to External Applications using SOAP and REST API.
  • Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
  • Visualforce Pages for Lightning Experience, Alternates for Java Script Codes, Sharing Visualforce pages between Classic and Lightning .
  • Used field level security along with page layouts in Lightning to manage access to certain fields.
  • Hand On experience UI development with JavaScript.
  • Analysed and imported thousands of account and contact records using Data Loader.
  • Used jQuery to connect with html elements in the browser via the document object model.
  • Created workflow rules and defined related tasks, email alerts, and field updates.
  • Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the organization's need.
  • Used field level security along with page layouts to manage access to certain fields.
  • Created custom Reports based on business need and associated them to Dashboard.
  • Modified the existing Salesforce data by removing duplicate account records using Demand tools.
  • Working with web services API.
  • Created New Reports, New Dash Boards, and worked on Data Loader by uploading about close to a million records and experienced in cleansing and De-duplicating bulk loads.
  • Created Custom Objects and fields for transactional and contractual information.
  • Created workflow rules, defined related tasks, email alerts, and field updates.
  • Generated various reports and dashboards for the Sales Executives and Sales Managers.

Environment: Salesforce.com platform, Apex Language, Visual force Pages, Data Loader, Workflow & Approvals, Reports, Dashboards, Custom Objects, Custom Tabs, Email Services, Security Controls, Eclipse IDE Plug-in, Sales force, Sandbox.

Confidential, Hagerstown, MD

Salesforce Developer/ Administrator

Responsibilities:

  • Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.
  • Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC).
  • Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
  • Created Custom objects to build new application functionality in the Salesforce.com.
  • Designed various tasks such as navigation wizard at the frontend using JQuery.
  • Developed visual force pages, Component, created tabbed view and designed these pages using style sheets.
  • Designed various WebPages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
  • Responsible for understanding the data migrating requirements and analyse data to be loaded from legacy systems to Salesforce.com.
  • Created new user accounts and configure Salesforce.com to fit security needs at the user and organization levels.
  • Developed Apex Classes & Triggers to implement the business logic as per the requirements.
  • Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.
  • Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and dashboards.
  • Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.
  • Developed apex REST web services classes for external applications accessing salesforce.com data with restricted access.
  • Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups.
  • Planned and performed analysis of e-support activities and/or functions and guides the subsequent design and implementation or improvement of existing support applications
  • Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for integrity of the data.
  • Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
  • Project management activities such as PMR reviews, Status Reports, and day to day management activities.
  • Performed Unit, Integration and Regression Testing.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Email Services, Eclipse IDE, Windows X.

Confidential

Salesforce Developer

Responsibilities:

  • Worked with Business Users and Business analysts for requirements gathering, analyzing the requirements.
  • Worked with various salesforce.com objects Lead, Account, Contact, Opportunity, Campaign, Cases, Solutions Standard objects & Custom Objects.
  • Written Apex Classes, Controller, Extension Controllers and Apex Triggers in the application for various Business/functional requirements.
  • Developed Web Service Callouts from Salesforce to External Applications using SOAP and REST API.
  • Developed Custom Web Services in Salesforce and published for External applications
  • Written SOQL, SOSL query language necessary for the application in Apex Classes and Triggers.
  • Developed Reports and Dashboards, validation rules, formula fields for the application.
  • Strong experience in implementing MVC with Salesforce.com.
  • Developed UI using CSS, HTML tags, Visualforce components and used JavaScript for front-end validation.
  • Worked with Visualforce Controllers (Standard, Standard List, Custom and Extension)
  • Integrated salesforce and Siebel using cast iron and informatica connector tool
  • Created salesforce communities for customers and partners.
  • Prepared data mapping document to map source and target system fields.
  • Developed reports and dashboards in the communities
  • Experience in Data cleansing by writing apex classes and identifying in ms-excel.
  • Configured/Created Profiles, Roles, and Permission Sets for the organization and setting up Field-level, Object-level security rules for the application.
  • Written Apex Test Classes for unit testing to ensure at least 75% of code coverage is met.
  • Deployed application from Sandbox to different other Sandbox as well as into Production environments.

Environment: Salesforce.com, Apex, Visualforce, Forec.com IDE, Workflows, Data loader, JavaScript, HTML, AJAX, Force.com IDE, ETL, Demand tool, Java, J2EE, Webservices, Oracle, Windows 2002.

Confidential

Software Developer

Responsibilities:

  • Responsible for developing Use Case, Class diagrams and Sequence diagrams for the modules using UML and Rational Rose.
  • Redesigned the web applications by replacing the Custom MVC framework with the Spring MVC module.
  • Used spring framework for dependency injection with the help of Configuration files.
  • Designed the Front-end Screens using JSP, Servlets, HTML and JavaScript.
  • Implemented Ajax in web pages to make Asynchronous request to the server.
  • Wrote SQL queries and PL/SQL procedures for JDBC.
  • Involved in coding DAO layer using Hibernate to access the Oracle database.
  • Implemented Web service calls using JAX-WS and SOAP that provide Global information support such as Customer and Account management.
  • Tested Web Services using SOAPUI tool as a part of unit-testing.
  • Used JMS for Asynchronous communication between the applications.
  • Developed various test cases and performance unit testing using JUnit.

Environment: Spring 2.0, JSP 2.0, Servlets 2.4, JDK1.5, Oracle9i, AJAX, Java Script, Hibernate, HTML, XML, CSS, CVS, Eclipse, SOAP, WSDL, Web Services, SQL, PL/SQL, JMS, Eclipse, Windows XP.

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