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Salesforce Developer/ Admin Resume

VA

PROFESSIONAL SUMMARY:

  • Over 4 years of overall IT experience on salesforce.com platform involved in various stages of Software Development Life Cycle (SDLC), SFDC Administration setup, as well as Salesforce Developer.
  • Experience in developing Salesforce CRM App Exchange Applications in Classic as well as Lightning. Possess knowledge of CRM processes like Sales cloud, Service Cloud using Salesforce.com.
  • Experience in setting up Profiles, Creating Roles, Page Layouts, Org - wide Default(OWD), Permission sets.
  • Well experienced with Visual Force, Triggers, Components and Controllers in Salesforce Classic & Lightning, Salesforce1.
  • Experience in Custom Integration of Tasks, Events, Email Services, Security Controls, Custom Application, Reports & dashboards.
  • Experience in developing client-specific solutions on force.com platform using Apex classes and Triggers, Visual force, Force.com IDE, SOQL, SOSL.
  • Experience in Web Services/API implementations XML, SOAP, REST and strong background in HTML, JavaScript and CSS.
  • Work experience in Custom Integration of Outbound Messages, Work flow & Approvals, Reports, Custom Objects and Tabs, Email Services, Security Controls, Custom Application, Sandbox data loading.
  • Excellent knowledge on Salesforce setup menu, Configuration, Custom Application Development, Administration, Data Migration and Deployment of applications to Force.com platform.
  • Expertise in building Visualforce Pages, Visualforce Custom Controllers, Components, Custom Objects, Reports, Dashboards, Tabs and Customer Portal.
  • Experience in creating and translating business processes into Custom Objects, Relationships/Junction objects like Master-Child, lookups, Entity Relationship.
  • Experienced in creating advanced fields like Picklist, Custom Formula Fields, Field Dependencies, Validation Rules, Workflows and Approval Processes for automated alerts, field updates, and Email generation depending on application requirements.
  • Excellent understanding of Salesforce.com in terms of Organization hierarchy, Roles, Profiles, Users, object level security, field level security, record level security and sharing rules.
  • Created Lightning Components, added CSS and Design Parameters which improves performance.
  • Developed Lightning apps using Lightning Components and made them compatible with salesforce 1 mobile app.
  • Developed Lightning Components, Apex classes, Controller classes, Apex Triggers and Visualforce.
  • Excelled in working with various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Forecasts, Reports and Dashboards.
  • Performed Batch and Schedule Jobs, Apex Custom Controller Extension, List Controller classes for various functionalities in the organization.
  • Working knowledge on Apex Programming on Force.com Platform.
  • Experience in integrating external web systems with salesforce using REST and SOAP web services.
  • Effective work of Data Migration using Import wizard, Excel connector and Apex Data Loader.
  • Used SOQL and SOSL Queries within Governor limits for data manipulation needs of the application.
  • Magnificent in Deployments, Force.com IDE, Eclipse IDE and various production environments.
  • Experience in trouble shooting workflows using debug logs.
  • Experience in creating unit test cases and coordinated change requests to drive the business requirements during Integration and Testing stages and reviewing the application.
  • Extensive Experience of Agile and Scrum Methodology of software engineering processes.
  • Experience in moving code from lower sandboxes to production environments and addressing issues related to functionality, integration, and deployment.
  • Got Excellent Presentation and Communication Skills, Team Player, Organized and Self-Learner.
  • Excellent Work Ethics, Quick Learner. Willing to work in a challenging and cross-platform environment.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce Lightning Design System and Lightning Components, Salesforce CRM, Reports & Dashboards, Apex Language, Apex classes/Controllers, Apex Triggers, Apex Scheduler, Dom, Dozer, Standard/Custom Objects, SOQL, SOSL, Visualforce pages, Visual force Components and Controllers, Apex Web Services, Workflow & Approvals, Salesforce1 Mobile.

Salesforce Tools: Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force Platform (Sandbox, and Production), App Exchange.

Languages: C, Java, Visual Force, APEX, XML

Web Programming: HTML, CSS, Java Script, AJAX, JSON.

Web Services: REST, SOAP

Database: Oracle, Microsoft SQL Server, Force.com DB.

IDE: Force.com IDE, Force.com Eclipse Plug-in, Net beans.

Operating Systems: Windows 7/8/10, Mac OS X.

PROFESSIONAL EXPERIENCE:

Salesforce Developer/ Admin

Confidential, VA

Responsibilities:

  • Created and Deployed secure, scalable Sales Cloud Applications that integrate with external applications, delivering mobile experience with Salesforce1.
  • Built customized components replacing the existing ones using JavaScript on the client side and Apex on the server side. Created Custom Lightning Events and registered respective Listeners and handlers to work with functionality of client’s requirement.
  • Worked on creating Salesforce apps with Process Automation Tools Process Builder, Workflow, and Approvals. Customized Process Builder, Workflow Rules and Approval Processes to meet the requirements of business needs.
  • Developed/Modified custom Apex Triggers and Apex classes to implement functionality based on the requirements of project.
  • Extensive knowledge of Custom Development using Apex and Visualforce (Classes, Triggers, and controllers) and Force.com kit.
  • Experience in Data mapping, migration & integration using Data loader and 3rd party tools.
  • Experience in APEX Programming by creating Custom Triggers and perform Asynchronous calls to implement the business logic as per the requirements.
  • Experience in building Visualforce Pages, Visualforce Custom Controllers, Components, Custom Objects, Reports, Dashboards, Tabs and Customer Portal
  • Modified data object relationships with the help of Schema Builder. Developed Reports, Dashboards and processes to continuously monitor data quality and integrity.
  • Developed custom formula fields and validation rules to meet business needs.
  • Automated workflows that make applications collaborate with Salesforce Chatter for the users in the company posting messages to groups and individuals.
  • Used REST and SOAP API ’s to access modify and report on organizations data.
  • Customized data model with point-and-click interface by adding fields to Standard Objects and creating Custom Objects.
  • Worked on Data Loader for bulk import or export of data from Salesforce.com objects.
  • Communicated regularly with the SFDC designated super users to support them in their role and provide information and training on new features and functionality.
  • Used the sandbox for testing and migrated them between Sandbox and Production environments for final implementations.
  • Worked Seamlessly with Email-to-Case creating Assignment Rules, Escalation Rules, Workflow Rules and Auto-Response Rules all work seamlessly with Email-to-Case.
  • Worked on Salesforce CPQ launching and implementations. Developed functionality to create Quote on Amendment to the Contracts.
  • Wrote test classes for Apex Code Coverage.
  • Working knowledge on Apex Programming on Force.com Platform.
  • Used Data Loader for bulk import or export of data from Salesforce.com objects. Worked on data manipulation as well as pulling data in from Data Warehouse.
  • Experience troubleshooting workflows with debug logs.
  • Involved in development to design Custom Links, Search Layouts to organize fields, Page Layouts, Related Lists, and additional components on a record detail to edit pages.
  • Worked on Triggers and Test classes with an average of 80% code coverage.
  • Experienced on both Sales and Service cloud. Customized workflows and process builders.
  • Experienced in resolving the Salesforce Cases that are created from Email-to-Case and Web-to-Case functionality.
  • Used email services to update data in salesforce based on email reply.

Environment: Saleforce.com platform, Apex, Visualforce (Pages, Component & Controllers), Lightning (components and controllers), Deployments, Force.com Migration Tool, Translation Workbench, Sandbox, Change sets, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, and Email Services.

Salesforce Developer/ Admin

Confidential, VA

Responsibilities:

  • Involved in Design, development, testing, documenting, and deploy high quality business solutions on the SFDC platform based on industry best practices as well as business needs and maintaining interfaces from legacy system.
  • Involved in implementing Inventory Order Management and Receivables modules in Multi-Org set up and in all Phases of Development life cycle.
  • Worked on various SalesForce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, and Campaigns.
  • Extensively involved in design and configuration of objects, page-layouts, record types, search layouts, list views, validation rules, workflows, Approval Process, custom buttons, custom link, report types, reports, and dashboard.
  • Worked on Email Services and Single Email and Mass Email to send email to different portal users.
  • Designed the Application security and data access per the complex need of business using profiles, roles, Org wide defaults, record level s security, field level security, page-layouts and record types.
  • Developed Workflow Rules, Time-Dependent Workflow Actions, Email Alerts and Field Updates.
  • Created triggers to enforce constraints on the fields and schedule tasks.
  • Designed and developed Apex classes, controller classes, controller extensions, Visual force pages and Apex triggers.
  • Created web services using Apex to integrate data from different platforms in to force.com
  • Created unit cases to test Apex classes and triggers.
  • Developed Cascading Style Sheets (CSS) for creating effects in Visualforce pages.
  • Have used Eclipse IDE and Change Set to deploy all the classes, triggers, objects, components, pages from sandbox environment to production environment.
  • Used Data Loader for insert, update, and bulk import or export of data from SalesForce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files.

Environment: Salesforce.com, Force.com, Apex, Visualforce (Pages, Component & Controllers), Lightning (components and controllers), Sandbox, Change sets, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, and Email Services.

Salesforce Admin

Confidential

Responsibilities:

  • Interacted with various business user groups for gathering the requirements for Salesforce Implementation and documented the Business and Software Requirements.
  • Responsible for environment administration, change management and release management activities on salesforce platform.
  • Developed various interfaces, Apex classes, Controller classes and apex triggers for various functional needs in the application.
  • Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC) and other Platform based technologies like Visual Force, Force.com API, and Web Services.
  • Worked on various SalesForce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, and Campaigns.
  • Extensively involved in design and configuration of objects, page-layouts, record types, search layouts, list views, validation rules, workflows, Approval Process, custom buttons, custom link, report types, reports, and dashboard.
  • Administered and monitored the company's Sales force CRM applications.
  • Developed and implemented both the time dependent and time independent workflows as per the requirement.
  • Developed and deployed Workflows and approval process wherever necessary. Created profiles, roles and implemented object level, field level and record level security.
  • Maintained data cleanliness and accuracy by adding custom validation rules, and formulas.
  • Created workflow rules, approval processes, email templates, and assignment rules.
  • Generated reports and dashboards based on the user requirements.
  • Deployed the components from sandbox to production environment using Change Sets.

Environment: Salesforce.com, Force.com, Apex, Visualforce (Pages, Component & Controllers), Lightning (components and controllers), Sandbox, Change sets, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, and Email Services.

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