PROFESSIONAL SUMMARY:

• Salesforce developer with 7 Years of IT experience that includes around 5 years of experience in Salesforce.com CRM Platform.
• Experience in Administration, Configuration, Implementation, Lightning, and support experience with Salesforce platform.
• Experience in SFDC Configuration tasks like creating Profiles, Permission sets, Roles, Users, Email Services, Approvals, Master Detail Relationship, Lookup Relationship, Roll - Up Summary, Many-to-Many Relationship, Datavalidation, formula fields, Workflows Rules, Reports, Page Layouts, Dashboards, Tasks and Events.
• Experience in implementing Salesforce Customization using Apex classes, Triggers, Visualforce Pages, Apex controllers, Apex Web Services, Force.com IDE, SOQL and SOSL.
• Hands full of Experience on Bulk API Using Batch Apex, Apex scheduler, QueueableApex, Future Apex.
• Used Out-of-the-box Salesforce Lightning Design System (SLDS) for Rich and responsive UI applications.
• Having Working experience with JavaScript, jQuery, CSS, JSON, Ajax tool kit.

TECHNICAL SKILLS:

Languages: Apex, Java, C, C++.

SalesForce.com: Sales Cloud, Service Cloud

Force.com: Visualforce, Apex Classes, Apex Triggers, SOSL, SOQL, Web service Integration, Data Loader, Workbench, BatchApex Jobs, Workflow and Approvals, Dashboards, Lightning Framework, Aura Framework, Salesforce1, Data Integration, SLDS, Communities.

Web services API: REST, SOAP, BULK API

Database: Oracle, SQL

IDE: Force.com IDE, Sublime

Web Technologies: JavaScript, XML, XSL, HTML, AJAX, Windows NT/2000/XP/Vista/7/8/10, UNIX, Linux

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Salesforce Lightning Developer/ Admin

Responsibilities:

• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.
• Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Minimized code in JavaScript Controllers by adding reusable functions in Helper Component.
• Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.
• Visualforce Pages for Lightning Experience, Alternates for Java Script Codes, Sharing Visualforce pages between Classic and Lightning.

Environment: Agile, Salesforce Enterprise edition, Service Cloud, Sales Cloud, Apex, Visualforce, Tigger, AJAX, Workflow & Approvals, Web Services, Lightning Framework, Lightning Components, Aura Framework,Events Reports, Dashboards, HTML5, CSS3, Email Services, Controllers, Data Loader, JavaScript, SOAP, REST API, JSON, Eclipse IDE, Window 7.

Confidential, VA

Salesforce Admin/ Developer

Responsibilities:

• Interacted with various business user groups for gathering the requirements, designed UML and use-case diagrams.
• Maintain data quality by identifying and deleting or merging duplicate records, cleansing and updating inaccurate data
• Implemented Salesforce Service Cloud and Opportunity Management (Case management, Entitlement management, Product & price book, High volume customer portal, Partner portal, Visual force sites) for business support and technical support for its channel customers.
• Implemented field level security, Profile and audit trail setup.
• Customized several Workflows rules, validation rules, Triggers, Apex classes.
• Deployed SFDC package from one organization to other organization.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Customized Email templates and used different error handling techniques to handle the data and send emails depending on the requirement.
• Improved reliability and performance of reporting enables analytics and exception reporting.
• Created Lead, Campaigns to Lead, Assigning task and managing work flows.
• Used Salesforce Automation (SFA) for Sales Lead Management, Campaign Management, Opportunity Management, Account and Contact Management.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Individually worked on creating and implementing the Web-to-Case functionality to solve and track customer issues.
• Implemented Customer Community.
• Involved in Data mapping and Migration of data from legacy systems to Salesforce.com Objects and fields using Data Loader.

Environment: Saleforce.com platform, Apex Language, Trigger, Visualforce (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Communities, Security Controls, Rest API, Bulk API, Sandbox data loading, Eclipse IDE Plug-in, Informatica on Demand.

Confidential

Salesforce Developer

Responsibilities:

• Proficient in SFDC Administrative tasks: creating Profiles, permission sets, Roles, Users, Page Layouts, sharing settings, Email Templets, Reports, Dashboards, Tasks and Events, Workflows, and Data validation, formula fields.
• Experience with Apex, Apex Trigger, Visualforce, SOQL, Customer Portal & Partner Portal, Apex Data Loader.
• Developed and configured various Reports, Report Folders and Dashboards for different user profiles based on the need in the organization.
• Created email templates with Merge Fields to personalize Email content.
• Worked on Relationships such as Master-Detail Relationship and Lookup Relationships.
• Implemented Case management process Web-to-Case, Email-to- Case, Case Auto-Response Rules, Case Assignment Rules and Escalation Rules.
• Customize and configuration of Sales Cloud and Service Cloud as per the Business needs.
• Worked on Lead Object to Capture Leads using Web-to-Lead, Lead Assignment Rules, Lead Processes, Lead Auto-Response Rules.
• Proficient in Data migration and integration using Data Loader.
• Writing Test Classes to make sure 75% code coverage.
• Used Validation rules, Formula fields to prevent wrong data into objects.

Environment: Apex, Visualforce, SOQL,Triggers, Security Model,Datavalidation, formula fields, Reports, Dashboards,HTML, JavaScript, CSS, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Eclipse, Sandbox, Production environment.

Confidential

Java Developer (Internship)

Responsibilities:

• Worked in Design, Development and Support phases of Software Development Life Cycle(SDLC).
• This application is based on Struts framework Struts architecture is a variation of the classic Model-View-Controller (MVC) design paradigm.
• Worked on J2EE concepts which are involved in different phases of SDLC Life Cycle.
• This system was developed using JSP, Spring MVC, Servlets, JavaScript and oracle Worked on Forgotten Password, Forgotten Username.
• Developed and implemented applications using Eclipse.
• Active participant in team meetings & developed Web forms using Web Services and JSP Designed and implemented components that convert data to valid XML that is transformed by XSL/XSLT files to HTML.
• Worked on CSS, HTML, JSP and GUI.
• Involved in Unit Testing and other testing process.
• Used a different layer called Exception Layer to handle Exceptions.
• Created documentation as required.
• Participate with ad-hoc troubleshooting, functionality problems and performance bottlenecks as needed.
• Used SQL Queries and Stored Procedures extensively in retrieving the contents from SQL Server.

Environment: Java, J2EE, CSS, Servlets, JSP, JDBC, HTML, Eclipse, Tomcat, Oracle.