PROFESSIONAL SUMMARY:

• Over 7+ years of experience in IT industry, which includes 5+ years of extensive experience as salesforce.com Developer/Administrator and 2 years of experience as Front End Ui Developer.
• Experience with Salesforce.com Sales Cloud, Service Cloud, and Communities.
• Good understanding of Health Cloud and Marketing Cloud also worked on Communities using Customer Portal and Partner Portal.
• Experienced in development, administration, configuration, and Implementation of Salesforce CRM.
• Working on various phases of Software development life cycle (SDLC) involving in Requirement gathering and Analysis, Development, Implementation, Deployment, Maintenance.
• Excellent functional and technical Knowledge of CRM business processes like Campaign Management, Lead Management, Account Management, Case Management, Quote and Forecasting.
• Experienced in design, development, testing and maintaining Web Applications using JAVA, JSP, HTML, JavaScript and jQuery.
• Extensive experience in writing Apex classes and Triggers and creating Visual force pages.
• Worked on Synchronous and Asynchronous Apex implementation.
• Extensively worked on Standard, Custom and Extension Controllers in writing Visualforce pages.
• Experience in working on writing Apex Test Classes.
• Excellent knowledge in writing SOQL and SOSL queries.
• Written batch classes to process large volume of data using Apex Batch interface and executed batch classes to run at scheduled intervals by implementing Schedulable Interfaces.
• Worked on Chaining Batch classes to execute continuous batch flows.
• Worked on Consuming REST, SOAP API and exposed REST API using connected app for secure connection using OAuth 2.0.
• Integrated Salesforce.com with other internal/external applications using SOAP and REST based webservices and used Enterprise WSDL for SOAP API.
• Proficient in creating Lightning applications, combining Lightning design system, Lightning App builder and
• Lightning component features.
• Experience in working with custom lightning components for lighting user interface.
• Strong hands on experience with Salesforce Security setup using Profiles, Permission Sets, OWD, Role Hierarchy and Sharing Rules.
• Hands on experience creating Apex Test class for Web Service and Apex Callouts with both REST API
• and SOAP API.
• Experienced in handling help desk tickets for all types of salesforce.com and Integration requests.
• Extensive experience in creating custom objects, custom fields, page layouts, Validation Rules, wave analytics,
• custom Tabs, report folders, report extractions to various formats and Email Generation as per the project
• requirements.
• Extensive hands - on experience in creating and managing Apps, Records and Layouts.
• Experience in implementing the Many-to-many, Look-up and Master-Detail relationships and Automating the business Processes using Approval Process, Workflows, Escalation Rules and Auto-Response Rules.
• A quick learner to new concepts, Applications and implement them in the project successfully and comfortable interaction with other teams, users, and management.
• Excellent communication and inter-personal skills, accustomed to working in both large and small team environments.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Apex Classes, Controllers, Apex Trigger, SOQL, SOSL, Visualforce, S-Control, Offline Edition, Integration, Migration, Batch Jobs, Workflow & Approvals, Reports, Dashboards, Custom Objects, Custom Tabs, Schema Builder, Apex Web Services.

Salesforce Tools and Integration Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Data Loader, Jitterbit Data Loader, Force.com Connect for Outlook, Force.com Platform (Sandbox, and Production), SOAP, REST Webservices, Change Sets.

Programming languages: C, C++, Apex, C#, Ant Scripting.

Web Technologies: HTML, JavaScript, XML, AJAX, SOAP

Operating Systems: Microsoft Windows, Linux, Unix

Database: Oracle, MS Access, SQL Server 2008, OEM, MySQL.

IDE: SVN IDE, Eclipse IDE, Force.com IDE.

Other Tools: Workbench, Force.com Explorer, DocuSign, Git, GitHub, Bitbucket.

Methodology: Agile, Scrum

PROFESSIONAL EXPERIENCES:

Confidential, San Antonio, TX

Sr. Salesforce Developer

Responsibilities:

• Involved in all stages of the Salesforce development projects (i.e. definition, development, deployment)
• Worked with the business user group in the grooming sessions in gathering the planning and implementation.
• Designed, and developed Apex Classes, Controller Classes, extensions, and Apex Triggers for various functional needs in the application.
• Thorough understanding of SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application.
• Designed, developed and deployed Custom objects consisting of validation rules with effective formula fields, Workflow Rules if the necessary criteria are met to suit the needs of the application.
• Strong knowledge of Agile Software development methodologies, design, and architectural patterns.
• Processed sales quotes and RMA requests in Salesforce and ERP system.
• Integrated ERP systems built around Salesforce, which functions as the core component. Rootstock, for example, provides ERP and material requirements planning (MRP) modules that communicate and sync directly with Salesforce.
• Implemented maintainable design and code using standard practices and tools.
• Integrating Tool Apex Data Loader and Informatica On-Demand.
• Part of team tasked with migration from Salesforce Classic to Lightning.
• Experience with Lightning App Builder, Lightning components and Lightning Design System.
• Packaged and Deployed customizations from Sandbox to other environments using Force.com IDE's.
• Utilized workbench and development console to the full extent to support business processes.
• Implemented the requirements on Force.com platform and Force.com IDE Plug-in using Eclipse.
• Defined Org wide default to restrict access from users and Created Data Validation rules and Formulas as per business requirement.
• Customized Page layouts for Standard/Custom objects and assigned Record Types.
• Worked with various salesforce.com Standard objects like Accounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards.
• Investigate new CRM technologies/AppExchange apps to meet current and future needs and analyze current technology with respect to product strategies.
• Designed various pages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Developed Lightning Components and Lightning Apps to provide better and more interactive interfaces to end users, which help in sales enhancements
• Added Lightning Component to Lightning Pages and Record Pages.
• Implemented SFDC Integration using REST/SOAP Web Service API'S.
• Integrated the SOAP/REST API based Web Services on Demand for extracting the data from external systems.
• Created and used Email templates in HTML, Custom and Visual Force format.
• Integrated the Web Services by generating the necessary stubs from the WSDL files for extracting the data from the homegrown applications by using the homegrown web services.
• Created Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions.
• Created Reports and Dashboards to track Opportunity pipeline/Stages for Management visibility.
• Responsible for activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.
• Created new User Accounts and assigned Profiles as per their role in role hierarchy.
• Perform SFDC Administrative tasks like creating/modifying Profiles, Roles, Users, Page Layouts, Email Services, Workflows, Approval Processes, Reports and Dashboards.
• Work closely with QA to review test plans and test cases.

Environment: Salesforce Unlimited edition, REST, SOAP, Jira, SOQL, SOSL, Apex Language, Apex Classes/ Controllers, Apex Triggers, SOQL, SOSL, Visual Force, Pages / Components, S-Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case, Management Automation, Custom Objects, Territory Management.

Confidential, Princeton, NJ

Salesforce Developer

Responsibilities:

• Involved in salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Closely worked with other salesforce.com consultants while implementing the solutions for the needs of organization.
• Agile methodologies (SCRUM) was implemented that includes daily scrum with team.
• Created record types and assigned page layouts based on the profile to the record type.
• Developed Reports and Dashboards for various business users on Opportunities, Cases and Accounts.
• Worked on importing existing information into Salesforce Knowledge.
• Created User profiles with the appropriate User permissions and then assign to User profiles.
• Worked on deploying salesforce components across various sandbox to production instances by using ANT Migration Tool.
• Deployed application from sandbox to sandbox as well as into production environment using change set, Eclipse and Force.com Migration tool.
• Created custom objects and defined lookup and master-detail relationship on the objects. Also created junction objects to establish connectively among objects.
• Integration experience on salesforce.com using Apex language (Classes, Triggers and controllers), Web services, Visualforce Pages, Components, Tabs, Custom Objects, Reports, Analytic snapshots and dashboards.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts and field updates to implement business logic.
• Worked with end users and business analysts for requirement gathering, analysis and provided design inputs.
• Worked on Service Cloud implementation and have experience in developing Email templates within Marketing Cloud.
• Involved in building responsive single page application using JavaScript framework.
• Performed Bulk Data Migration from Legacy Systems to Salesforce using Import Wizard, Excel Connector, Data Loader.
• Integrated Apex with External Services using Rest API.
• Extensive experience in designing of custom objects, custom fields, Pick list, role-based page layouts, Work flow Alerts and Actions.
• Experience in Approval Workflows, Validation rules, Approval Processes, custom tabs, custom reports, report folders, report extractions to various formats.
• Worked on various salesforce.com standard objects like Lead, Accounts, contacts, contracts, Opportunities, products and price books.

Environment: Salesforce.com, Service Cloud, Marketing Cloud, Apex Language, Visualforce, Custom Objects, Workflows & Approval Process, Web Services, Security Controls, Eclipse IDE plug-in, Reports, Dashboards, Data Loader, JavaScript, HTML, AJAX, CSS, Force.com IDE, Welkin Suite, Sandbox, Agile methodology.

Confidential, Bellevue, WA

Salesforce Developer

Responsibilities:

• Interacted with various business user groups for gathering the requirements.
• Worked on various Salesforce.com Standard Objects including Accounts, Contacts, Reports, Dashboards, Events and Tasks.
• Developed Lightning apps with Lightning Components and make them compatible with Salesforce1 mobile configuration.
• Used Salesforce Lightning Components for building Customized Components replacing the existing ones by using JavaScript on the client side and Apex on the server side.
• Involved on creating Lightning pages inside Lighting Community Builder.
• Developed various Custom Objects, Tabs, validation rules, Components.
• Using Force.com developer toolkit including Apex Classes and Visual force pages to develop custom business logic.
• Used Force.com web service API for implementing WSDL in the application for access to data from external systems and web sites.
• Worked with SOQL & SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.
• Developed an automated integration process using workflow rules, validation rules, apex classes to integrate Accounts, Contacts, and Orders between the customer service and sales divisions for different organizations.
• Created Profiles, Roles and Page Layouts and configured the Permissions based on the organization hierarchy requirements.
• Created Custom Objects and fields for transactional and contractual information.
• Encrypted sensitive data with Encryption Fields feature.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented pick lists, dependent pick lists, lookups, master-detail relationships, validation, and formula fields to the custom objects.
• Hands on experience using Bright path an External java-based tool for the design of panels on client residents.
• Integrating Google APIs, Map Components when generating a Lead using REST API.
• Used field level security along with page layouts to manage access to certain fields.
• Developed several Custom Reports & Dashboards to better assist managers and report folder to provide report accessibility to appropriate personnel.
• Conducting activity-based analysis of key business processes, identifying quick hits that result in efficiency gains and making final recommendations to management.
• Handling the tasks of providing technical direction for developing, designing and integrating systems for customers.

Environment: Salesforce.com platform, Apex Language, Visual Force Pages, Data Loader, HTML, Java Script, S-Controls, Workflow & Approvals, Validation Rules, Reports, Custom Objects, Email Services, Escalation rules, Auto-response rules, Security Controls, Sandbox data loading, Eclipse IDE Plug-in.

Confidential

Salesforce Developer

Responsibilities:

• Created workflow rules and defined related tasks, validation rules, Auto-Response Rules, Approval process, email alerts and templates, and field updates.
• Customized page layouts for Campaigns, Leads, Opportunity, Contacts and Accounts depending upon user roles, and groups.
• Customized tab worked with various standard objects including Accounts, Contacts, Leads, Campaigns and Cases.
• Designed, Implemented, and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Designed, developed, and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.
• Develop Visual Force Pages, Visual Force Custom Controllers Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
• Developed the Visual force pages for the Manual Registration of users and login Process leveraging sites and Communities functionality provided by Salesforce.
• Handling administration, customization, configuration, mapping, data migration and integration of Salesforce.com applications.
• Strong hands on experience in design and development of SOAP/REST API Enterprise Integrations between Salesforce and other legacy applications.
• Coded APEX triggers and s-controls created rule based automated workflows.
• Created Formula Fields, Validation Rules, Workflow and approvals for the flexibility and functionality of force platform application.

Environment: Agile, Salesforce Unlimited Edition, Service Cloud, Sales Cloud, Apex, Visual Force (Pages, Component & Controllers), jQuery, JSON, XML, HTML, CSS, Workflow & Approvals, Reports, Custom Objects, WSDL, Custom Tabs, Eclipse/Force.com IDE.

Confidential

Front End Developer

Responsibilities:

• Developed front-end code using advanced JavaScript, jQuery, HTML5 & CSS3 techniques, with a focus on object-oriented design.
• Used jQuery to make the HTML5, CSS interact with JavaScript functions to add dynamism to the web page.
• Used the jQuery library for visual effects, event handling, and document manipulation.
• Used Bootstrap to create responsive web application.
• Developed CSS3 style sheets to give gradient effects. Developed page layouts, navigation, and icons. Applied industry best practices and standards when project requirements were lagging.
• Implemented XML parsing code for different application.
• Participated in project planning sessions with project managers, UX team members, and engineers to analyze requirements and outline proposed solutions.
• Developed Cross Browser compatible and CSS-based standard compliant web pages.
• Worked with complete redesigns of a daily events website and focused on improving readability, utility, and overall UX
• Worked under high supervision/ guidance with frequent review of accomplished objectives.

Environment: HTML5, CSS3, Bootstrap, JavaScript, jQuery, XML, Visual Studio Code, MY SQL.

Confidential

Front End Developer

Responsibilities:

• Analyzed business requirements, participated in technical design, development and testing of various modules assigned.
• Worked on Design, UI, wire-framing, HTML, CSS, jQuery, JSP, accessibility, and optimization.
• Developed client-side validation code using JavaScript, Typescript and jQuery.
• Translated designs and style guides into functional user interfaces, ensuring cross browser compatibility, performance, and robustness.
• Utilized various JQUERY plugins to build Rich Internet Application (RIA) to make it look more intuitive.
• Worked on prototypes for Responsive Web design.
• Designed wireframes and mockups for new web interface for a network analysis virtual appliance.
• Created some prototype to implement some of the latest features of HTML and CSS.
• Worked with back end developers to implement AJAX and dynamic HTML functionality in jQuery.
• Worked closely with QA team to understand the reported defects and fix them.

Environment: XML, JSP, JavaScript, JQUERY, HTML, AJAX, PL/SQL, Adobe Photoshop, Eclipse, Windows XP.