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Salesforce Developer Resume

Austin, TX

PROFESSIONAL SUMMARY:

  • Around 8 years of Salesforce Experience in the complete life cycle of SDLC including System Analysis, Design, Development, Testing and Deployment.
  • Around 2 years of experience with Salesforce Lightning( Lightning Design Systems, App Design and Lightning Components)
  • Experience with the Force.com platform, including template solutions like Sales Cloud and Service Cloud
  • Worked closely with Business Users in improving their business processes by suggesting the best practices that are possible through Salesforce.com - - the world's first commercial Software as a Service (SAAS) application running in Cloud Computing Environment.
  • Hands on experience in Salesforce.com Development by developing the presentation layer in Visualforce and business logic in the ApexProgramming by creating/using the Classes, Triggers, Standard Controllers, Custom Controllers, Controller Extensions, S-Controls and WebServices API.
  • Have good working knowledge in querying salesforce.com database using SOQL& SOSL queries using Force.com Explorer.
  • Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events.
  • Experience in Salesforce Testing and Administration spanning all facets of package software and SaaS application implementation.
  • Experience with the Force.com platform, including template solutions like Sales Cloud and Service Cloud
  • Experience in bulk data migration from Excel, MS outlook and Legacy Systems to Salesforce.com using ApexData Loader, Import Wizard.
  • In depth understanding of Salesforce programming including Lightning, APEX, Force.com, and VisualForce
  • Experience as the technical developer on projects focused on Salesforce - Sales Cloud, Service Cloud, Marketing Cloud and the Force.com platform.
  • Well versed in cloud computing and on premise infrastructure integration for Salesforce.com using Force.com platform, Batch Apex, Web Services with third party applications.
  • Experience as the technical developer on projects focused on Salesforce - Sales Cloud, Service Cloud, Marketing Cloud and the Force.com platform and which Used REST and SOAP web services.
  • Hands on experience in designing and developing dynamic web content using HTML, XML, CSS, JavaScript and other web development technologies.
  • Expertise in Server side programming/development using Java, JSP, Servlets, and XML and deploying in application servers Jboss and Weblogic.
  • Competent in analyzing and creating Narrative Use Cases, Use Case Diagrams, Activity diagrams, Class diagrams, Data/Navigational flow diagram using UML Tools like MS Visio.
  • Highly motivated team player with excellent communication, presentation and interpersonal skills. Willing to work in a challenging and cross-platform environment.

TECHNICAL SKILLS:

Salesforce Technologies: Apex, SOQL, SOSL, Visual Force (Pages, Component & Controllers), S-Controls, Triggers, Custom Objects, Web services

Salesforce API Tools: Apex Explorer, Offline Edition, App Exchange, Data Loader, Connect Offline, Salesforce-to-Salesforce

Salesforce Integration Tools: Apex Data Loader

IDEs: Eclipse, EditPlus

Programming Languages: C, Java, PERL

Web Technologies: HTML, CSS, JavaScript, AJAX, WSDL, SOAP, DHTML

J2EE Technologies: JSP, JavaScript, PERL, Servlets, JDBC-ODBC

WORK EXPERIENCE:

Salesforce Developer

Confidential - Austin, TX

Responsibilities:

  • Gathered requirements and prepared requirement documents and technical design documents to meet the business rules.
  • Migrated data from Oracle to Salesforce using Cast Iron.
  • Implemented Profiles, Roles, Users, Page Layouts, Email Services, Approval Processes, Workflows, Reports, Dashboards, Tasks, Events and Audit Trials.
  • Generated different kinds of reports and Dashboards as per the user's request.
  • Worked on Visual Workflows for taking survey on company's product.
  • Worked on Email Services and Web Services.
  • Integrated Salesforce.com with an external application using SOAP/REST based web services.
  • Worked on Salesforce.com customizations using Apex (classes, triggers and web services) and Visualforce ( HTML, CSS, JavaScript) that consists of several new data integrations
  • Implemented Stand Alone Applications for internal users.
  • Worked on SalesforcereCaptcha for security purpose.
  • Implemented web - to-lead and web-to-case.
  • Used the sandbox for testing and migrated the code to the deployment instance after testing by using change sets.
  • Installed the Call Center Applications and allowed the end users to maintain a track history of customers' complaints.
  • Experience working with Force.com IDE & Eclipse IDE in design and development of Custom Application for Complex Business Processes in both Sales and Service Cloud Modules.
  • Worked in salesforce Production Support to identify the root cause of the issue and fixed the
  • Implemented escalation rules, automatic case generation and their escalation to call center representative, and generated email alerts for quick issue resolution.
  • Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy and created public groups.

Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows.

Salesforce Developer/ Administrator

Confidential, New Jersey

Responsibilities:

  • Creating application to maintain the details of the product from demand phase to production phase.
  • Developed Apex Triggers, Apex Classes, Controllers and Test Classes within Governor Limits.
  • Developed various Batch Apex Classes and scheduled those using Apex Schedulable Classes.
  • Designed Visualforce pages using Visualforce Components, Style Sheets, JavaScript and JQuery.
  • Created SFDC sites to provide public access to visualforce pages.
  • Proficient in administering, configuring User Profiles, Roles, Permissions, Validation Rules, Security Controls, Public Groups, Permission Sets, Workflow Rules, Approval Processes.
  • Experience with Service Cloud and Sales Cloud Functionalities.
  • Generated different Reports like standard, custom, tabular,summary, matrix and Joint to meet business requirements.
  • Experience with Service Cloud and Sales Cloud Functionalities.
  • Developed Assignment rules, Escalation rules to enable proper routing of cases to the case team members.
  • Sound experience in integration of Salesforce.com applications using SOAP and REST Web Services.
  • Hands on experience in writing/manipulating the Salesforce.com platform data queries using SOQL, SOSL queries and worked with large volume data manipulation

Confidential

Salesforce Consultant

Responsibilities:

  • Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization
  • Designed and developed the Custom Objects, Page layouts, Custom tabs and Components to suit the needs of the application.
  • Created lookup and master - detail relationships on the objects and created junction objects and various advanced fields like Pick list, Field Dependencies, Custom Formula, Sharing rules for automated alerts, field updates and Email generation.
  • Developed workflow rules, time triggered workflows for various business requirements.
  • Used field level security, profiles and audit trail setup to ensure that protected data is only with authorized users.
  • Developed and deployed workflows and approval processes for opportunities and products/assets management.
  • Created Visualforce pages and Visualforce Custom Controllers on Force.com Eclipse IDE to customize the view and functionality of the page according to the organizational needs.
  • Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application
  • Implemented Case Management Automation to track and solve Customer's Issues.
  • Implemented Email-to-Case, Web-to-Case to enter generated cases to Case Object.
  • Used Translation Workbench on SFDC in-order to translate the custom labels, validation rules and email templates in different languages.
  • Configured Salesforce Automation (SFA) for account management, opportunity management account and contact management.
  • Used SOQL & SOSL with consideration to Limits for data manipulation needs of the application using platform database objects.
  • Developed Custom Reports and Dashboards as per given requirements.
  • Involved in data migration from legacy system.
  • Created test scenarios on Sandbox environment and migrated code to deployment instance after testing.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP

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